Cons: "Boarding area at DCA very cramped. Power stations at gate area didn’t work."
Pros: "Crew was amazing boarding process was ok."
Cons: "Seats could be more comfortable and cleanliness of the plan could be better."
Pros: "Wasn’t squished by fellow passengers as I had a vacant seat next to me."
Cons: "How about charging stations on the plane, like delta does?"
Cons: "Courteous service is there. I do not think of anything better."
Cons: "In-flight entertainment was essentially nonexistent. WiFi connection kept cutting out. The seats were extremely narrow and uncomfortable."
Cons: "After spending $80 to upgrade our position in the boarding process, we were dismayed to learn that there were more than 20 so-called pre-boards, some of which had come from an earlier flight. I have complained to Southwest and will demand a refund, and I have also contacted the credit card company"
Cons: "I was not aware of Southwests seating policy, my husband and I did not get to sit together, found out I lost points for not booking trip directly with Southwest, was supposed to get drink vouchers, didn’t, seats were very small and uncomfortable, asked to change return flight, found out I couldn’t, Southwest rep I tweeted with cut our conversation short, told me there was nobody I could contact to dispute it, I emailed CEO with a screen shot of our conversation, nobody can show me where it says you must book directly with Southwest"
Pros: "Just another good flight on Southwest. Nice people. Good value because they don't nickle and dime their passengers like so many of the others."
Cons: "Nothing. Everything was fine."
Pros: "Friendly crew"
Cons: "Little legroom and the flight was delayed could connect to the wifi"
Cons: "Did not provide drinks or make an announcement that they would not."
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Cons: "A/c didn’t work in the plane. Departed 40 mins late. Seats were terrible and uncomfortable. Way too hot in the cabin."
Pros: "Food was excellent service was good"
Cons: "Boarding was too slow we sat at gate for almost an hour for baggage to be loaded"
Cons: "Delay on takeoff and a delay on arrival. Flight Attendants never offered headphones for purchase to watch in filght movie/TV."
Pros: "Great crew, smooth landing."
Cons: "The “Mediterranean tapas” meal is basically a tiny tiny school lunch, minus the comfort of PB&J. Want dried apricots? You get FOUR. All in all not too bad though. The entertainment/WiFi system is limiting- maybe REMIND us to bring headphones? And no WiFi unless you have T-Mobile? Tease."
Cons: "Delayed. Flue season folks. If your sick just don’t travel!"
Pros: "Food, comfort, direct flight"
Cons: "Crew members were short and rude with almost all passengers"
Pros: "Everyone, including crew and groundstaff were helpful and pleasant. The flight left and landed on time."
Cons: "The seats were not comfortable and not enough leg room."
Cons: "If there was a less than one star that is what they deserve. SFO flight was late. They gave away my seat on my connection to Kalispell. They basically blamed me for being late and not being there on time. Two others from my flight were allowed to make the connection but told me that they gave my seat away because I was late. We all showed up at the same time from the late flight. I talked to 3 people including customer service and did not get a single “I’m Sorry”. Do they not communicate with each other when a flight is late and they have passengers for connections running late? They told me they don’t talk. The best they can do is put me standby for 9:30 flight and if I cannot get on that flight I have to wait until morning. My daughter is in a competition tomorrow morning and thanks to Alaska Airlines I’m going to miss it. I’m sitting here writing this review, paying for a dinner I should not be paying for and probably searching out a hotel room until morning when I can catch a flight. Unbelievable the lack of empathy."
Pros: "The crew was so darn efficient and the pilot was so funny over the speaker! Thank you Alaska for slaying this flight"
Cons: "Flight ended up being nearly 3hrs delayed. And there was little to no communication on the status of the flight while we were waiting."
Pros: "comfortable seat, more room for legs"
Cons: "the altitude reduced too fast when we approach to boston"
Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"
Cons: "The seats were awful and uncomfortable. Payed 100 dollars extra for even more leg room and barely had any. Such an old plane for such a long flight. The seats in the first row barely fit a female with hips. The in-flight entertainment was staticky and you could barely see the TVs. Overall, one of the worst flights I have taken on JetBlue."
Cons: "JetBlue, comfortable enough plane, nice crew, on time service. Need better free snacks."
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Pros: "This time within the last couple months the trip a lot better."
Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."
Pros: "Crew was perfect. Seats were comfortable. Flight was smooth"
Cons: "The TV screen was tiny and staticky. My tv was discolored but when I looked around others were also so it wasn’t just mine. Snack choices could have been better and they should offer you more than one small bag of chips"
Pros: "The plane was updated so the seating and entertainment was good."
Cons: "The issues started with another JetBlue Plane having mechanical problems. This led the JetBlue personnel to plane swap where the Newark Flight took our Boston Flight and gave us the broken plane. This practice of plane swapping to avoid Airport Penalties is absurd. Terrible Experience!"
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Pros: "Poor service overall. Seats were just like in the economy area, not much different."
Cons: "Better service"
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Cons: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Pros: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Cons: "I honestly cannot think of anything."
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Crew was inconsistent in instructions in advising passengers about seat backs during take off. Perfunctory announcements except from cabin.
The experience with Breeze was really great. The app makes managing flights easy. You can check in on there 24 hours in advance, and your boarding pass is there, too. The flight crew and the staff at both our airports were wonderful. Snacks and drinks were reasonably priced. The seats were very comfortable, they even had adjustable headrests on every seat. The only downside is not having entertainment or Wi-Fi available onboard.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.