On time departure.
Price.
Boarding.
Baggage service.
Crew was polite.
Flight was re-routed and missed work.
Mild comfort for seats.
Loud Plane.
I understand weather was poor but advance notification may have help make arrangements.
Spend more in car rental than actual flight.
Late departure from Tampa to Pensacola without any explanation (45 min late for an 8:30 a.m. flight)
Late departure from Pensacola to Tampa (over an hour late)
agents were not helpful and agent admitted the airline has poor communication. Delayed us from 3 to 9pm with little updates, finally cancelling, when the cancellation could've happened much sooner. All other flights out were booked and people had to find rental cards. I was not able to get my money back- only a voucher on the same airline which i was hoping to never use use silver airway again.
The plane was taken out of service in Tampa which makes me question the safety. We were 2 hours taking from Tampa because of replacement aircraft. Poor reliability. 2 hours late getting to Pensacola. I paid a lot of money to be inconvenienced. This company needs to go out of business!
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
email
and someone from our team will get back to you promptly.
^
The fares displayed in KAYAK ads found on other sites include all taxes and fees for economy class travel and were found
by KAYAK users in the last 72 hours. Seats are limited and may not be available on all flights and days.
Fares are subject to change and may not be available on all flights or dates of travel. Some carriers charge
additional fees for extra checked bags. Please check the carriers' sites.
¹
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.
American Airlines
Silver Airways