Pros: "Nothing for a Turboprop just ok"
Pros: "Everything mostly"
Cons: "It was cold outside when we got in and out of the plane. I wasn’t prepared for that."
Cons: "2+ hours late, over 15 alerts regarding delaus beginning night prior to flight!"
Cons: "Late boarding. Announced clearly. Overheard other passengers who had been told differing times regarding another flight. Heard this at gate and then others at ticket counter earlier. It was discouraging to hear other passengers not being pleased with services."
Pros: "The airline changed the schedule of the flight to 10 hours earlier, which would have meant we would sit in the Ft Lauderdale airport for 14 hours. I cancelled the flight and applied for a refund thru Kayak. Six months later, I still haven't been refunded."
Pros: "The crew and the seating was fine"
Cons: "My flight was delayed both times going and coming to Pensacola, the first flight on my way to Pensacola was delayed 4 times and cancelled, but they decided after about five minutes to take us after a four hour delay."
Cons: "Delayed due to crew change nearly hour late"
Cons: "The airline canceled the flight so had to stay over night in FL... now I am paying for a room and having to pay for a boat I am not even on. This is a very bad airline"
Pros: "Smooth flight"
Cons: "It was delayed for no apparent reason"
Cons: "It would have been nice to have a backup plan when the boarding system goes down so that the flight had not been delayed."
Pros: "Friendly staff. Fast check in and boarding. I would fly with them again. Good value for the money"
Cons: "Flight time was changed from noon too 9am."
Pros: "On time, efficient, & friendly staff"
Cons: "You get what you pay for... just sayin’"
Cons: "I will be filing a formal grievance"
Cons: "Dishonest about flight status making us wait hours before they cancelled the flight. We ended up renting a car and driving to jax arriving 12 hours after our flight was originally scheduled."
Cons: "It was so incredibly hot and stuffy during the entire flight that is was very uncomfortable. Flight was late."
Pros: "Quick trip and excellent pilot as it was quite turbulant"
Pros: "Good service. Friendly staff"
Cons: "A little noise flight because type of airplane but understandable"
Cons: "Late, uncomfortable seat"
Pros: "The ticket price was great so I'm happy."
Cons: "Was very crammed. Attendant didn't look very professional in terms of attire and hair."
Pros: "That I got there alive"
Cons: "I couldn't believe a plane that old can still fly. it was so uncomfortable,noise, and ugly"
Pros: "Horrible, delayed delayed delayed"
Pros: "Service was great! Airplane was great! Wonderful!"
Pros: "On time, smooth ride."
Pros: "Crew really nice. Super quick, super cheep. We arrived early."
Cons: "Everything was so very small. The seatbelt was a literal 1 inch too small. The seats were ok but not for anything longer then 45 min. The overhead bins couldn't even fit my loaded back pack (though it did for under the seat after some twists and adjustments. No air super stuffy. Only water not even the option for anything else."
Pros: "Friendly staff."
Cons: "Hiur and a half delay, broken seat that wouldnt stay reclined."
Pros: "Easy plane to deal with"
Cons: "Warm on the runway, while waiting in the plane to take off"
Pros: "I got to fll safely"
Cons: "Everything else about the flight very poor. Will never fly sliver airways again."
Cons: "I'm sick of flights being delayed"
Pros: "The flight was on time and we got from A to B."
Cons: "Flight attendant grabbed my shoulder bag (small tote type) from me and shoved it into an overhead compartment while I was trying to find bandages in it to replace the dressing on a wound on my hand from a swimming accident. She insisted that this small bag, which I had retrieved from under the seat when I saw the condition of my hand, was too big to fit there. She was a large woman with very short bleached hair. No name. . . . I had to try to avoid further injury while de-planing and handling luggage and wasn't able to replace the bandage until I reached the arrivals area, after Immigration & Customs at Ft. Lauderdale. For any level of service Silver fares are ridiculously expensive, working out at almost $1.00/ mile flown for this journey - comparable to a $4400 economy fare from FLL to London!"
Pros: "Flight crew was very nice and apologetic for all the possible hassle we had."
Cons: "Boarding staff at the gate were rude, told customers they'd have to remove passengers from a flight they paid for to accommodate pilots that needed to reach a destination. Shows a lack of concern for the customer."
Cons: "Plane stayed really warm and not all of the vents worked properly."
Pros: "Denise the fight attendant was very nice and let me off the plane first so I can try to make my connection in a different terminal"
Cons: "Flight boarded 45 minutes late while the plane was waiting with the crew to board for an on time departure. I missed my connecting flight and the gate attendant was not helpful with getting me in touch with my airline to see about getting another flight. The ground crew was completely disorganized and couldn't give answers as to why we were delayed."
Pros: "The flight was fine. Food and entertainment is not applicable because the flight was only 35 minutes"
Cons: "They did not put the luggage on the baggage carousel after landing, but left it sitting who-knows-where -- underneath the airport, or outside the terminal -- and didn't want to look for it without an argument"
Pros: "It was awful we still havnt made it there. We're stuck in ft lauderdale"
Cons: "They never get you where your supposed to go!"
Cons: "Flight was delayed for about 3 hours with no reasonable explanation given. The air vents did not work and plane was uncomfortably hot. I could have drove to my designation quicker than it took to fly there."
Pros: "it got me there"
Cons: "overcharged for checked baggage (30% increase from 3 weeks ago)"
Pros: "Friendly crew"
Cons: "Turboprops are noisy. Tight space"
Pros: "Chamaing crew , beautiful young lady's"
Cons: "Great overall flight"
Pros: "Flights was ok but was 30 minutes late."
Cons: "When I got to Fort Lauderdale no luggage was there . I ask silver airlines and they said everything was uoaded from the plane. Then they called Key West and my luggage was never loaded. I was at the airport at 9:00am and my flight left at 12:45pm approximately. How can you not load my luggage. I finally got my luggage at 1:10am on Sunday ."
Pros: "Cordiality of the flight attendant and captain/pilot."
Pros: "The price was good and flight was quick"
Cons: "In the back, the plane smelled like the toilet had overflown."
Pros: "The woman at check-in to get my boarding pass at TPA was nice. Our flight attendant was very nice as well."
Cons: "There was no real sign pointing towards were my gate was. Additionally the flight was boarding late and no announcements were made. Also, I didn't know the airplane was that small. The workers at the gate seemed very uninterested in being there as well and had a very "whatever" attitude. We had a lot turbulence but that's something you can't control."
Pros: "Very helpful personal, fun flying the props,"
Cons: "Do not walk, RUN from this airline. They are awful."
Pros: "Crew pilot great"
Cons: "Same complaints"
Cons: "The flighr was delay 30 minutes and they avise late, the seats of the airplane are not confortable, the service inside the airplane only water and no cold."
Pros: "Nothing as usual they were four hours late !"
Cons: "They suck I can't believe they stay in business !"
Pros: "The crew was very nice."
Cons: "Frontier has actually become less comfortable than Spirit. And your bag charges are outrageous."
Cons: "Offering WiFi would make the cramped and uncomfortable seats a little less unbearable."
Pros: "It was faster than originally said."
Cons: "there was not enough snacks on the plane. They were out of many food item. One flight attendant seemed really angry about it. Our flight was late 9 hours. Crew was overwhelmed with everything. Needed someone to deal with us. Hard to get any useful information to passengers."
Cons: "Customer service"
Pros: "Crew was friendly and helpful."
Cons: "Seats were hard, there were no entertainment options, and there were no complimentary refreshments."
Pros: "Crew was professional and friendly"
Pros: "The crew was very nice"
Cons: "It was difficult hearing when the captain was giving announcements."
Pros: "the bag check people were very friensly"
Cons: "I got to the airport 2 hours before my flight, then waited in line to check my bag for about an hour and 15 minutes. The people at the front said that they were slow because they were short-staffed, and not to worry because the delay was their fault and the plane wouldn’t leave without me. I went straight to the gate, and when I arrived, the gate door was closed. They told me I was too late. They did not have any other flights going out that day—the next one was the following day and was a 30-hour trip, and they said I’d have to pay $100 in processing to switch the flight.They refused to help me book theough another airline. I had to get to my destination that day, so I wound up paying $600 to buy a ticket on another airline. It was the worst traveling experience I’ve ever had."
Pros: "I have never flown Frontier. Everything was smooth. Crew was friendly and helpful. Did not purchase food items on plane and there is no entertainment but I knew that booking the flight. I sat in the 3rd row and had a reclining chair and plenty of leg room. Bags checked easily and in baggage claim fairly quickly. Frontier has a new fleet of planes and this plane was very clean and newer. I will fly frontier again. Price is right and great expierence. What more can you ask for?!"
Cons: "Everything. Really bad seats, no room for you. Carry on - charge $50. No free beverages ."
Pros: "I loved when I got to my destination so that I was able to get off this plane."
Cons: "After having chose a seat weeks in advance I show up to board and realize my seat is the Very back at 41C. No window, dark, and right near the bathroom so it smelled awful"
Pros: "The actual price was very good, but the seat and bag fees were disappointing."
Cons: "I don’t care if there’s food or not, but nobody should have to pay for a seat or luggage."
Pros: "Arrived safely"
Cons: "On 4 legs, at least 2 had rickety planes that would seem to suggest poor fleet maintenance - noises and significant vibrations I rarely experience on other airlines/aircraft; kayak app was reporting that our flight was halfway to SLC, despite the fact that it was delayed at the gate; Frontier's pricing policy on luggage and onboarding services make it HIGHLY unlikely I will ever fly them again"
Cons: "A little cramped and you should be more upfront about a dumb fee of $45 for a carry on. I thought I was getting a good deal on a flight but I guess I was wrong. I will probably fly with an airline that doesn’t charge you for something that should be free from now on"
Cons: "1:45 minutes late leaving now we're sitting on a runway in Chicago for 15 minutes waiting for a gate....... Bullshit"
Cons: "The toilet was broken. Hour delay"
Pros: "They were kind, polite, and very accommodating for me. I have an injury that borders on a disability, and the crew went above and beyond to make sure that I got to my destination on time."
Pros: "Comfortable seating for a 6' 2" passenger. The tiny tray was just right for a drink."
Pros: "Great fight attendants"
Pros: "I am probably a little more biased because tampa airport was celebrating the innaguration of the flight. Also the flight was very affordable and the plane seemed new and clean. Staff was very sweet and pilots were early."
Cons: "Snacks and drinks were all at a fee and there wasn't much leg room after the people in front of you lean back. We were unable to choose our seats. The seats themselves were extremely firm and uncomfortable. There was also no entertainment option, even for a fee or wifi available during a 3 hour flight. Deboarding took a while."
Cons: "First the seats are the most uncomfortable metal chairs wrapped with material I've ever sat in. A 20 minute flight I could handle but after four hour flight my back hurt. You ask to review entertainment and food...why? You offer nothing substantial for either one."
Pros: "For my flight out, it was on time. Efficient. Nice crew."
Cons: "This is a criticism of flights in general that are 'economy'... no blankets or pillows or even a pack of peanuts! Basically, a seat on a plane. If you want anything else, you pay..."
Pros: "On time flight."
Cons: "Very clean."
Pros: "All on time, friendly staff."
Cons: "Having said that, No reclining seat, no snacks, no TV For lacking these things I'd expect the flight to be cheaper"
Pros: "I paid extra for preferred seating, arrived at airport 90 min before my departing domestic flight and they told me only 1 seat left on plane and they over booked. They wouldnt refund the $60 i spent and got stuck in middle for 5 hour flight"
Cons: "The seats were the most uncomfortable I've ever experienced. Couldn't sleep on the Redeye flight because seats were so stiff and didn't recline. I will choose other airlines if at all possible. Plus there's a charge for a glass of club soda for heaven sakes. Otherwise everything else was fine."
Pros: "Flight was on time, crew was friendly, plane was clean."
Cons: "Didn't find out about carry-on charges till flight was booked. Do your homework about luggage first! It just makes the flight seem cheaper than it really is. Not the most comfortable seats, but what do you expect for the price. 2 & 1/2 hours to Fla is about all you can deal with in those seats, for longer flights pick a more comfy plane."
Pros: "Love the airline staff. Always looking out for your comfort."
Cons: "Seats a bit cramped."
Pros: "The flight and crew were pleasant, on time, and orderly. No issues with seat selection and plane was on time and seemed maintained."
Cons: "Be aware that there is a fee for seat selection, any carry on bag, and/or a checked bag. There is a free personal bag allowed."
Pros: "The ease of boarding."
Cons: "The flight attendants were rude, could have cared less about anyone being there. I felt super unsafe on the flight. the seats rattled, although I know all planes can fly through turbulence, I thought the plane was going to break. I asked a flight attendant for water and she would not give me water. She said "she didn't want to waste the water so early in the flight". I will be flying other airlines even if they are more expensive, being charged for everything is insane. I paid for a carry on bag and no one even checked to see if I had one or not, if felt like a waste of money. If you are going to charge for things, make it a priority to see that we as a paying costumer actually paired and bring it with us."
Pros: "I flew from Denver to Tampa and returned to Denver the same day (evening)."
Cons: "My flight from Tampa was good after I explained I told the check in representatives I literally had just dropped off my kids from their Christmas break and returning back to Denver. I little irritating to explain during he holiday hustle and bustle."
Cons: "Flight was canceled when it was clear that the crew wasn't ready. Frontier would clearly rather inconvenience the customer rather than themselves."
Pros: "Boarding was easy, flight crew was friendly"
Cons: "Seats need to be more comfortable with more leg room, drinks were $2.99 and cost of carry on and checked luggage"
Pros: "great price; plane was clean and new; attendant at ticket counter at the airport was friendly and helpful, though I'm not certain she was a Frontier employee (may have been a shared discount airline counter)."
Cons: "trying to navigate the web page to check in on my phone was painful and ultimately fruitless. followed up by trying to call the reservations line, which was equally a waste of time. based on my experience, either find your way to a computer to check in (presumably that works, though can't say for sure), or save yourself the time and stress and just plan to head to the check in desk at the airport."
Cons: "seats suck late late and late"
Cons: "The seats are extememly uncomfortable and you can't even recline them. Ok, maybe the first three rows but the rest of us are screwed. This airline used to be so good. Never riding with Frontier again."
Pros: "not much"
Cons: "From Tampa no wheelchair there for me at first & when chair was available staff was rude, plane delayed & terminal changed, no one brought me to new terminal, some stranger helped me instead. Flight attendant on flight#1016 heavyset blonde lady did not welcome us, smile-nothing, asked for blanket & she was rude about that, didn't ask me if I wanted a drink which I did & then she got mad at me cause she had to backtrack to me, nobody offered to help me get my carry on bag down(remember I was in a wheelchair) again a stranger helped me. No thank u when leaving plane. All from same rude flight attendant. I will not recommend Frontier to anyone.This was on7-30-16. From Pamela Ferroir 812 Reber Street, Shoemakersville, PA 19555"
Pros: "The crew"
Cons: "Both flights had garbage on or under seats including chocolate which would have stained my clothes. Both times I had top clean this up myself."
Cons: "The lawn seats did not recline, very uncomfortable. I felt like we were nickled and dimed. I always used to fly Frontier in the past but will try not to anymore"
Pros: "I really liked the great price I got for a round trip ticket to Florida to visit my brother. I compared many flights, and Frontier offered the best deal."
Cons: "I think that next time I use Frontier Airlines, I will spend the extra money on a roomier seat. I felt a bit cramped in the regular seat. I was surprised that I actually had to pay for my seat."
Pros: "The reason we flew Frontier was because of the low price. We didn't pay for any of the "extras" that we were offered. Perhaps the next thing will be a charge to use the restroom."
Pros: "Nonstop flight ontime"
Cons: "Chair comfort and food selection all charged and $30 carry on charge"
Pros: "The seats were pretty comfortable and the flight attendants were excellent."
Cons: "Having to pay $2 for a non-alcoholic drink is just silly. I had to pay for my party to sit together but other people that I know were on the same flight and did not have to pay extra to sit together. Our flight out of Philly was three hours late departing and we were told a "reason" only an hour before we left. Not in any rush to fly Frontier again."
Pros: "Everything ran smoothly and the trip from PHL to TPA was nice and easy."
Cons: "We were running late. It would have been nice to have an announcement. Also I knew about the charge for seats and bags but it would be nice if flyers knew about that up front"
Pros: "The flight attendants were very friendly on this flight, even offering to help me carry my son's car seat as I was traveling with 3 children under 8 by myself (this doesn't often happen with flight attendants on any carrier!)"
Cons: "- boarded early and then made announcement that they were closing the door and everyone needed to board (this was 30 mins. before scheduled departure); my children and I were running to this gate from another gate when we had to make a pit stop at the bathroom for my 2 year old to use the potty - we heard the announcement and sprinted to the gate in enough time, but 1 minute more and they would have had the door closed and not let us on."
Cons: "When I book a flight on price I don't expect to be charge after that for everything. They used to be one of my favorite, but I haven't flown with them for awhile. I guess you need to research there policies be fore booking, people budget there travels, so it really sad that once you check in your charged for luggage, carry-on's, and your seat you even get charges for a drink of water. I won't fly with them again!"
Pros: "It was affordable, quick and easy."
Cons: "They make you pay for any drink, even a cup of soda. So cheap airfare equals no free drinks. They don't even give a small bag of nuts anymore... All the airlines air cheap skates today. But what can ya do. That's what we get today."
Cons: "problem printing boarding pass on Frontier web site, had problem with this web site before- very unfriendly and doesn't work"
Cons: "I had a 2.5 hour flight that landed around midnight-- unfortunately I was unable to sleep at all during the flight. Even though there are no complimentary drinks or snacks, the flight crew turned the lights on for over an hour so they could ask each patron if they wanted to purchase anything. The seats are tiny and I could barely fit my 5'3" frame legs comfortably in front of me. Do yourself a favor and pay more for a real airline."
Pros: "On time departure"
Cons: "Free drinks"
Cons: "Seats that recline and have more cushioning."
Cons: "I was squished between 2 people a lot bigger then me, I wish the seats weren’t so close where you’re touching the person sitting next to you"
Pros: "Take off,landing"
Cons: "Bad customer treatment by employee at gate"
Cons: "delayed flights caused us to miss our connection. Now we have to wait 24 hours to our next flight, and Spirit wont help us out with meal vouchers."
Cons: "The baggage fee is outrageous Almost equal to the price of the flight Please do something about it"
Pros: "It was a good flight. In general."
Cons: "Tried to get a boarding pass 41 min instead of 45 min before my flight was to depart and was basically told I was out of luck and was forced to purchase a new ticket. No help or understanding from employees. The airport was empty and not busy at all. Will never bug another ticket with this airline and will encourage many to do the same. I'm sad that I even have to fly home with this awful company!"
Pros: "I Liked modern airbus A320"
Cons: "Such a poor customer service. Last minute 'delays' (as usual) but this last time was because the pilot's limo didn't show up in time to pick them up. They got to our flight an hr later. On top of this there was nothing offered by the airline to re-compensate for their mistake. They continue to charge for carry-ons, etc ..."
Cons: "Understand the economy flights but to few people to death and charge for every single thing. My question is we are purchasing a ticket for a seat. Why charge extra to pick a seat. What makes a difference if your computer picks it or I pick it. I understand if their larger seat etc... but if it's a regular economy seat no charge should be charged."
Pros: "Perfect timing"
Cons: "Low comfort. .... i guess it's what you pay. ... that's the it's what you get"
Pros: "The color of the plane."
Cons: "I did not enjoy this flight at all because I did not make it to it, Instead I was charged $140 because of that. While on the phone with customer service they tried to make me cancel my whole entire connecting flight instead of telling me that I have a chance to make it to the second one."
Pros: "crew was very friendly"
Cons: "Hard seats"
Cons: "Flight delayed by 5 hours"
Cons: "Seats are cheap and uncomfortable. Crew doesn't help a soul. No options offered for entertainment. Flight delayed four hours. Took longer than stated before takeoff"
Cons: "4 hour delay due to no crew per the agents ended up cancelling. No organization, rude staff, delay on screens at airport showed a different time while their website kept increasing the delay."
Pros: "Manager at check in was super friendly"
Cons: "Extra baggage is ridiculously expensive. I will avoid spirit if possible. Cheap tix but charges for everything else. $3 for a lil bottle of water and flight attendants are not polite at all"
Pros: "Crew was very friendly."
Cons: "Charge for first bag is too high."
Cons: "they cancelled my flight on Christmas morning"
Cons: "I thought I got a bargain on the flight to Cancun, but this flight ended up costing me nearly double when they charged me $80 for a checked bag that weighed 51 lbs. Every other airline is 50lbs and they are only 40. Then the flight attendants let the back of the plane passengers use all the front luggage bins and I had to fight backwards while deplaning to try and get my carry on. After my layover they straight up took my bag and aI was forced to check it at the gate. Seems like a bargain until they nickel and dime you for anything they can."
Pros: "No zoned boarding n"
Cons: "I missed the memo about any baggage costing money. I got to the airport and had to pay $55 to keep my bag! I could've taken a different airline (that actually offered free snacks - Spirit does not) for the same total cost as a Spirit ticket and bag fee."
Cons: "Slow boarding and de-boarding process. Seemed like there was time on both ends to shorten trip."
Pros: "seats need better cushions"
Pros: "The workers, pilot. And everything went on time. Wish the seats reclined. Suggestion: get good English speaking people on the speaker. Great airlines."
Cons: "Up above. Get good English speaking people on the loud speaker. I think water should be free. (Taking medicine etc."
Cons: "You sell everything on the plane up to bottle water"
Pros: "The price was right."
Cons: "Hidden costs - I paid for a carry on that I didn't have to pay for flight delayed for more than two hours - no reparations given - not even a drink !"
Cons: "Rude staff, a BUG ON THE PLANE, insane bag charges that increase as you get closer to the plane???? Such a pathetic scam. Also, the fact that you charge for WATER is blasphemy."
Cons: "I didn't like how I thought I could have a free carry on and then I was charged $55 for it unexpectedly. I wish I had known there was a catch you finding such an affordable flight and that in actuality it wasn't affordable because I had to pay for my bag. I feel like there should have been a disclaimer when. I originally purchased my ticket."
Pros: "I did not like anythong"
Cons: "Seats suck crew sucked.. Carry ons should be free and snakes should be too with drinks"
Pros: "Snacks or coke in short flights"
Cons: "Seats are crammed"
Cons: "Competitors such as JetBlue offer complimentary food and drink, as well as Wi-Fi and TV/Movies. These would be great additions to Spirit Air."
Pros: "On the positive side, the flights were smooth and arrival was early. Not sure why it was necessary to clear plane when continuing on same flight, but it was a quick process."
Cons: "The website is terrible, and it is ridiculous to pay for a carry on bag. That changed the cost in a way that would have led us to make a different decision."
Pros: "It was an overall great experience. He flight was very smooth even for someone who is terrified of flying."
Cons: "Staff frequency of collecting trash, way too often."
Pros: "We slept"
Cons: "No tv"
Pros: "Nothing! There was nothing good to say about it."
Cons: "One needs to allow 30-45 minutes to check-in at the counter. Their process is exceptionally slow. The automated kiosk too my credit card to initiate the check-in but would not accept it to pay for the luggage ... so we had to do the process over with the agent."
Pros: "Nothing I will never fly with this airline again"
Cons: "$55.00 for a carry on. Flight delayed for 1.5 hours and still want to charge $3.00 for water. Seats very cramped. Staff not friendly. Check in, the computers were down for 1/2 hour. Should I continue ?"
Cons: "Everything. Will never travel with Spirit again....ever!!!"
Cons: "an hour after our supposed boarding time, we were told that the plane needed to reboot but I would still make my connection flight in Ft Lauderdale. After another 2 hours I was then told that I can board the flight which was now leaving at 3 am opposed to the scheduled 9:30 pm flight, but they did not have another connection flight until the next evening at 9:30. Eventually, I had to cancel my flight and was refunded my money. I spent another 2 hours trying to get my luggage off the plane and the both women, one ticket agent and another Spirit employee were attempting to help me, when i went back to the desk they were gone and didn't return. I had to contact the Tampa Airport so that they could find a Spirit Airline employee to get my luggage. I finally received my luggage at 3:30 am. I had to stay in the airport because my next flight through another carrier was leaving at 730 am. I will NEVER even think about booking another flight with Spirit!! Their customer service was horrible and inconsiderate of any of the patrons who were traveling on that flight. Unfortunately my trip was not for pleasure but due to a loss in the family and they didn't seem to have a care in the world about anyone's cancelled flight. Amongst the few hours that I sat there, every other person that was on the same flight continually complained that this is not their first time traveling with Spirit and there always seemed to be an issue, either flights departing late and being cancelled completely"
Pros: "That it was short, but that's due to geographical luck .. nothing your airline did."
Cons: "The seats didn't recline at all The website didn't make it clear that I could have saved $25 had I paid for my checked bag in advance. They mention something, but it wasn't terribly clear"
Pros: "The best part of this flight is that I did not have to get off the plane. It was the flight I needed to connect to. Since all the flights were late, this made it less stressful."
Cons: "When I asked the staff about whether I would miss this flight, nobody on the previous flight (same plane, same crew) told me that this same plane was going to be my connector."
Cons: "A 40 min flight was delayed 3 hrs. Could have driven quicker. The cost to carry on a bag was more than the cost of the flight."
Pros: "The price of the return flight was very reasonable."
Cons: "No food, No entertainment. (Should not be in the survey, flights were only 45 min each way.) The scheduled time of the flights. (Very late at night)"
Pros: "The flight was quick."
Cons: "My knees had dark red marks where the seat in front of me was hitting them. I had approximately 1 mm of legroom, then the woman in front of me decided that a few extra degrees was more important than my circulation and put her seat down. I WOULD NOT RECOMMEND if you are 6'+. Pay the extra bucks and fly comfortably! Also, $45 for a carry-on bag? I understand having to pay for it, but an arm AND a leg seems to be a bit excessive."