Luggage didn’t make a Lufthansa connection even though both flights w.
Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.
Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.
Our original flight, one day earlier, was canceled 10 minutes before boarding.
Flight on time
efficient service. timely departures/ arrivals
Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.
The crew took very good care of us with food and drinks
Updates by the captain about the situation were too few, too infrequent.
2 snacks .. friendly flight attendants .. early arrival
seat pitch a bit tight
I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!
The crew was good and very good pilot's
No leg room between seats
Got pillow, blanket, headphone and eye cover
Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge
Crew was nice and responsive
The overall experience is regular at best
Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
Short & easy flight
La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad
Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda
Dedicated to customer service
The crew service
The cost of internet access
Everything was fine except the flight delays
There's not food which was on menu I did not eat
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