Find cheap flights from Tampa to Phoenix

Cons: "Both my arrival and departure were 45 minutes delayed and this wasn’t communicated to anyone. The screen was never updated at the gate either time and reflected the previous flights information causing confusion to people trying to make sure they were at the right gate."

Pros: "Suncountry now how's the new customer fot life. At every turn was one more outstanding customer service person. Incredible thank you so much for the clean planes wonderful counter and courtesy help was great"

Cons: "No email was sent to me inviting me to check in. Sun country site was down on 9/10 and 9/11, so I could not checkin online."

Pros: "Boarding the plane from the rear first! So much more efficient...."
Cons: "unable to check in on line, only seats available to select were for a fee, therefore had to arrive early to check in at the counter and get seat assignment. No text updates regarding flight status. Flight was grounded after we were boarded. Shouldn't the aircraft be flight ready prior to boarding?"

Pros: "I was upgraded to first class. Thank you!! The best customer service, very friendly staff."

Pros: "Using local brewery beers and snacks. Seems to have a little more comfortable coach class than many."
Cons: "Seat room, seat room, seat room"

Pros: "On time and very nice flight"
Cons: "Didn't try any food or entertainment"

Pros: "Not a full flight so there was a bit extra room"
Cons: "Small seats and little leg room"

Pros: "everything!"
Cons: "absolutely zero complaints!"

Pros: "Not a full flight. Plenty of room."
Cons: "Two hour delay due to mechanical problems."

Pros: "Very easy boarding. Friendly flight crew. Smooth flight."

Pros: "Clean, on time, friendly"

Pros: "comfortable and seems a bit more clean?"

Pros: "Nice smooth flight. Loved the TSA precheck."
Cons: "Flight attendants seemed a bit tired and not too interested in their jobs today. Check in agent was nice and helpful."

Pros: "There were storms in the east, but we flew around them. It may have taken a few minutes more, but it was a smooth comfortable flight,"

Pros: "Every experience with the airline was outstanding. This was the first flight with SunCountry airline. I would use this airline anyday.."

Cons: "Seat was uncomfortable and too close to restrooms."

Cons: "I was blockaded from access to the bathroom(s). The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Very tough on us 75+ crowd.We don't get much time from urge to crisis."

Cons: "My son and I were a little cramped by the seating."

Cons: "No pillow available..only to first class..I forgot my back support cushion (recent car accident) and asked if there was a pillow I could use."

Pros: "The crew was very courteous and made me feel comfortable. Even the pilot greeted me as I got on the plane. My seat was row 4 right behind 1st class! The plane wasn't completely full, so there was an open seat in the middle of my section. That was really nice! I especially like Sun Country because the airports in both Phoenix and MPLS are smaller than the main terminals!!! I'll be back! :0)"
Cons: "Can't think of anything!"

Cons: "Website was down but it didn't say so you did all the details and then it would say Error. It said to call the 800 number. I did and was hold over an hour with no pick up. Horrible customer service!!!"

Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"

Pros: "Price! And the crew."
Cons: "Could not check in on line. And general seating was tight. I'm 6' 4" and 230lbs."

Pros: "On time. Good prices."
Cons: "Had to check in for boarding pass because we were in exit row, even though it cost $15. It was another line to stand in."

Pros: "could at least get a free snack we do on other airlines!"

Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."

Pros: "Enough room in seat"

Pros: "They don't nickel and dime you. Very pleasant staff."

Pros: "Least expensive flight I've taken in a long time received a terrific rate for the ticket. The flight was only about 1/2'fiull and it was very comfortable flying with Sun Country."
Cons: "They do not offer USB power or in flight wifi. They offer an entertainment system that appears to be a high capacity tablet with movies, tv and games. The charge for the use of the device is in line with GOGO in flight but you have to use their device and you are not online."

Pros: "Easy to book. Good fare and enjoyable experience."
Cons: "There was a delay boarding with no announcement from the gate as to why."

Cons: "there was no wifi"

Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"

Pros: "The staff was very pleasant, and efficient getting people boarded and off the plane"
Cons: "The plane was small and outdated. Not very comfortable."

Pros: "I am not a frequent flyer of any type, in fact this was only my 4th flight ever. I really like terminal 2 or Hubert Humphrey terminal out of Minneapolis/St. Paul it is easy to get in and out of or get dropped off. Everything is laid out and well marked so I can figure out where to go when I arrive. Staff was friendly and helpful and understanding that flying and the rules for boarding etc., are something I needed explained to me. I found my gate with no issues, and the announcements of when we would board etc., was clear and easy to understand. Sun County Crew were courteous, and friendly. I wasn't all that hungry and it was not a long flight, but the food choices looked good and reasonably priced. If I fly again I will try to use Sun Country."
Cons: "Just Flying in general, not a fan of rides."

Pros: "Color of the seating, the green upholstery gave it a cheering pop of color Appreciate being able to have a can of pop, with a glass of ice"
Cons: "Hand held movie device, 12 min. Into the movie it froze... Flight attendant was awesome at reimbursing me. Did not enjoy any food, Should have NA option in your survey."

Pros: "Courteous staff. Ease of ticketing, security, boarding."

Pros: "Pilot keeping us informed!"
Cons: "It's just too hard to get seats that you want. Couldn't get them when I booked the flight ---- tried 2 1/2 weeks before departure.... Said I couldn't do it on line til check in.. Tried to check in the night before my flight.... All seats assigned.... Had to do it at airport. Shouldn't have to pay $15.00 each to sit next to your spouse. We ended up not sitting together..... Should not be when I tried so many times. Frustrating.... Change that up please! No snacks either!"

Pros: "The flight was fine. However, the space for your legs seems to be getting smaller every time I fly, and I am only 5'2. I would be tempted to "pay more: for an exit row. My husband,6'2, would not fit."
Cons: "Leg room"

Pros: "EVERYTHING !!! From checking in to exiting the plane. Everything was efficient, professional, friendly and clean:)"
Cons: "N/A"

Pros: "our staff was very nice and courteous first flight I've enjoyed with sun country in years"
Cons: "The turbulence wasn't great and the flight was very hot"

Pros: "All women crew!!"
Cons: "nothing"

Pros: "On the return flight, even though we took off at least 40 minutes late they made up 30 mins in the air."
Cons: "I don't like that I was charged extra to reserve seats ahead due to a claustrophobia issue and needing to sit on the aisle."

Pros: "The pilot did an awesome job keeping us informed of delays and why.we were being delayed. He did an outstanding job landing the plane under icy, snow covered and strong winds. Please inform him of our appreciation."

Cons: "Very crowded. The seats seemed smaller than other floghts"

Pros: "Smooth trip, arrived on time."
Cons: "Seats a bit cramped."

Cons: "One hour late leaving"

Pros: "The crew were nice."
Cons: "The seats seam to be have shrunk again."

Pros: "Made an effort to get us out before the storm hit"

Pros: "Good flight, love frontier"

Cons: "Will not be using. Hidden charges doe luggage. No complimentary drinks. Filthy conditions. Will not be using frontier ever again."

Pros: "The flight attendants were very nice and comforting, as this was my first time ever flying and I was terrified."
Cons: "The boarding staff were rude! There was absolutely no form of entertainment. The seats were uncomfortable online said they recline for comfort however I couldn't find anywhere to get them to recline."

Pros: "Easy check-in with app. Boarding by zone was smooth. The best part is that they send emails with with great deals, so the price was amazing!"
Cons: "There was no entertainment offered. No complimentary food/drinks."

Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."

Cons: "Flight delayed To much extra charges (seat, carry on, etc)"

Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"

Pros: "Service was fast and friendly and very efficient!!"

Pros: "That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do."

Pros: "Was late but the time was made up in the flight. Was quick and fine."

Cons: "Got to airport, showed flight wasl on time. Get to gate find out flight delayed from screen behind boarding gate. All official Frontier sites say on time. Finally after about an hour all official screens show flight delayed 4 hours. (initial delay was 6). 2 hours after that a person from Frontier came to our gate. explained that plane was replaced in Cleveland. They did give us 10,oo vouchers but by that time we all had pretty much eaten."

Pros: "The counter attendant was helpful to find another flight."
Cons: "The delays that are caused by the very slow computers at the ticket counters. I did not like that I had to 'somehow' get to Orlando to get into the next flight to NJ. Even though I arrived 1 hr before the flight."

Pros: "absolutely nothing."
Cons: "cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!"

Pros: "Checking in was quick."
Cons: "Cramped seating. You didn't tell us about the extra charge on the carry on and if you did it was too hidden."

Pros: "Boarding seemed to move really quick and seats were comfortable and seemed roomy."
Cons: "Flight was an hour late leaving. Check in at ticket counter was beyond packed, the line wrapped around."

Pros: "Flights were on time"
Cons: "Nickel and dime you to death."

Pros: "Not much"
Cons: "Plane was 1.5 hours late. Seats are terrible. Charge for everything."

Pros: "This was a super cheap flight. I already knew about the carry-on charges, so I didn't bring any luggage. This is a great airline for those who know the add-on charges in advance and can comply."

Pros: "safe, on time"
Cons: "luggage and seat fees"

Pros: "Loved that the pilot introduced himself and he was very upbeat and pleasant. Stewardesses were pleasant and self-assured. Overall, making me more comfortable with flying because we do not fly very often. We were seated in aisle 4 and it seemed a bit more noisy in front rather than in the rear of the plane. There was some turbulence, but not as much as when we flew to Florida two weeks ago."
Cons: "Our flight was scheduled for 7:55 pm. We arrived at the Frontier Counter about 5 pm and had to wait for approximately an hour before any Frontier representative arrived to begin the checking-in procedure. If this is the procedure at Tampa Airport, then more seating should be available in the check-in areas to accommodate those elderly persons who cannot stand for long periods of time."

Cons: "We had to cancel & need to rebook. Have had no help to do so. Maleta Dunne"

Pros: "The flight attendants were helpful and personable."
Cons: "After paying the already inflated baggage fee online, they claimed I hadn't paid and made me do it again at an even higher rate. Also, the seats are hard and uncomfortable. No drinks or snacks available unless you are willing to shell out money and pay three times as much as you normally would for those items."

Pros: "Nothing."
Cons: "1. You can't use electronic boarding passes, which I didn't know until I had made it through the security line in a huge airport. They sent me back to the frontier gate, but by then I made missed my flight. 2. They charged me $100 for a new flight 3. The seats were like rocks 4. They charge for sodas and carry on bags I think one of my fellow passengers said it best when someone asked him what he was doing after the flight, "Trying to regain the dignity this airline has stolen from me""

Cons: "The customer service from Frontier was atrocious! Avoid at All Cost!"

Pros: "Would rather pay more for v tickets with another airline. Horrible. Have to pay for everthing. Will never ride with them again"

Cons: "Worst costumer service I have ever dealt with. Spoke with three employees that each told me to do something different. Finally, spoke to a department head and was told that his employees were misspoken. Who trains these guys?"

Pros: "The pilot was very friendly, I liked his tie. The copilot was also friendly."
Cons: "The rest of the staff were rude and unprofessional. The chairs were so uncomfortable. There was no complimentary drink, and when you ask for just water the staff rolls their eyes and gives it to you as if it was the biggest inconvenience for them. When they approach you with the cart they say, "Is anyone purchasing anything?" I also didn't like that there was hardly any announcements on the loudspeaker to let us know about what is happening, or when we might approximately be landing."

Cons: "Angry staff, uncomfortable seating, and the poor scheduling updates."

Cons: "flight was an hour off with no explanation as to the cause. Seats did not recline and were terribly uncomfortable."

Pros: "The crew was as helpful as possible, very kind and clearly as frustrated with the situation as we were, and did their best to make sure the rest of our flight was comfortable."
Cons: "My flight was delayed for three hours. We were loaded on to the plane, then told it would be another hour, got off the plane, got back on, and it was still another 20 minutes until we started moving. It was tiring, frustrating, and caused a lot of issues with my ride in Phoenix. I do understand, however, that many of the issues were unavoidable, such as mechanical problems and missing mechanics, but it was frustrating nevertheless."

Cons: "I had a pretty unpleasant experience with Frontier on 12/21/15. Rain in San Francisco caused flight delays. Go figure. Frontier kept us waiting for six hours then cancelled the flight. They were rude; they didn't help their customers, including families with kids, get on other airlines; said they would try to getpeople out of SFO in the next couple days! When I realized I would not get to the wedding I was trying to attend, they siad they wouldn't refund my money' When I insistedon a refund they then said there would be a $19.99 cancellation fee. Eventually, they agreed on a refund. Pretty poor way to run a business. On the other hand, when I needed to cancel my Enterprise car rental, I was able to do it in less than two minutes over the phone - no hassle."

Pros: "The crew on my return flight was much more personable than on the flight out. Boarding and unboarding were super easy (no checked baggage for my flight)."
Cons: "THE HIDDEN FEES ARE CRAZY RIDICULOUS! Sure the flight starts out cheap, until you realize you have to pay for carry-on bags, and another fee when you pick your seat! Overall my flight cost was $130 more than anticipated with the hidden fees. The seats on the flight to my destination were old and uncomfortable and my seat did not recline (and I paid $30 for the super stretch seating)."

Pros: "The crew was fine."
Cons: "It is incredibly dishonest to not include the 40$ fee to carry on any bag, and 13-20$ fee to choose a seat, bringing up a 60$ per flight leg additional cost. That means roundtrip tickets can easily be 100$ more expensive than listed, making other, more reputable airlines actually cheaper. Not to mention they do not take electronic tickets like every other airline, and when the flight was delayed, I went to have my ticket printed and no one was staffing the desk and no automated kiosks were available. I managed to flag someone down and they wanted to refuse to print me one because "my flight was listed as earlier" despite me being emailed by them that the flight was delayed. I eventually got to my destination, but I will never book a flight with them again. Let's not even mention charging for water, the plastic seats on the plane, etc. Terrible airline."

Pros: "Comfortable plane"
Cons: "Delayed 3.5 hours"

Pros: "I got where I wanted to go for a reasonable price."
Cons: "I did not calculate for the extra fee for a carry-on. I'm always disappointed when I don't get a complementary beverage and snack. Sad but worth the savings."

Pros: "Nothing... Charging for baggage overshadowed everything I canceled the return and Booked on southwest. This is an dishonest, tricky, unethical company."

Pros: "Left and arrived on time."
Cons: "Charged extra for EVERYTHING from seat selection to carry on bags to watching SILENT TV to even a cup of coffee!!!! Turned my $328 fare into about $450!! ABSURD and OUTRAGEOUS!"

Pros: "Very efficient and friendly crew."
Cons: "Flight delayed."

Cons: "$45 for carry on!!!!!!!!!!! We had no idea. No where did Kayak let us know that there would be extra charges for carry on. Never will use Frontier again, if possible."

Pros: "The smooth flight"

Pros: "Assistance provided with change request."

Pros: "paid for exit row - was very comfortable"
Cons: "Was surprised that it cost to bring even a carry-on item - also, that soda had a charge. Should have been clearer when the cost of the flight was identified, in particular the carry-on charge."

Pros: "able to get a seat assignment if desired. Crew was great.. Cabin Temperature was comfortable. Seat did not recline. Departed on time"
Cons: "having to purchase food/drink, but who cares when the price is so good. Site leads you to believe you have to buy a seat and pay for any baggage, you really don't have to"

Pros: "I liked having an assigned seat."
Cons: "Paying extra for a bag."

Pros: "There should be another category here, 'Price'. Frontier was cheap, we flew around Thanksgiving and it wasn't bad for that time period. Frontier is all about being as cheap as possible. That's their business model. You have to pay for everything extra so that the base tickets are cheap. Want to select a seat instead of a random one? You gotta pay. Want to carry on a bag or check a bag? You gotta pay. So we packed all our stuff in one bag and factored that into the cost. If you can get away w/ just a backpack under the seat, you're gonna fly for cheaper. I love the way that works."
Cons: "The seats weren't particularly comfortable, but it was a 3 hour flight. Again.. not disappointed given the price."

Pros: "Comfortable"

Pros: "Friendly staff"
Cons: "Hidden costs, uncomfortable seats, little space. Not worth the cheap tickets when you then have to pay for a seat and high prices for baggage. It comes out the same as other airlines."

Pros: "on time no delays"

Pros: "On time"
Cons: "Having to pay for seat is ridiculous"

Pros: "My return flight from Houston to SFO was scheduled to depart at 2:50 pm. I showed up at noon to check in, and had to wait an hour for Frontier personnel to show up to man the check-in desk. Two of the three automated kiosks were out of order, as well."

Cons: "Seat was very uncomfortable. Felt like a bar in the middle of my back."

Cons: "The flight was delayed one hour because a flight attendant was "stuck in traffic" One hundred and eighty people impacted by a flight attendant. On the flight one of the bathrooms was so disgusting that I didn't even want to use it. When I told the flight attendant, they refused to do anything."

Cons: "I was on the phone for more than one hour I can’t fly cuz I got an accident so I can drive more sooooo I was trying to cancel my fly and never pick up the phone"

Pros: "Pilot made up for lost time."
Cons: "Not comfortable for the price"

Pros: "Direct flight"

Pros: "The cost"
Cons: "The seats they don't have much room or move at all"

Pros: "Seemed like it filled from the back so no stepping over others trying to get to our seats. It departed early and arrived early. The pilot spoke several times and was very welcoming. The middle seat give away was fun."

Cons: "Flight delayed 3+ hours. Nickle and dime you to death with charges"

Cons: "I was never told it would cost me $55 to have a carry on bag! Ridiculous! $60 if I wanted to check it. There is no beverage or food service. Thank God I always bring snacks on plane rides. MY FLIGHT WAS DELAYED OVER 5 HOURS then we sat on the tarmac as the pilot informed us they were having computer issues (30 more minutes). There is absolutely NO LEGROOM! I am 5'4" and my knees were hitting the seat in front of me. No tv or music either. It's like the Yugo of airlines. I would NOT recommend flying this airline EVER!"

Pros: "it was sufficient"
Cons: "charged for bag at check in."

Pros: "I was kept in line until it was too late to allow me to get a boarding pass. The 3 groups of travelers before me took an unusually long time as they could not understand why they were not allowed to get boarding passes. The CS Manager did direct me to an airline that I was able to buy full price ticket from."
Cons: "The same excuse was given to every traveler that was in the line with me. I listened to it explained to at least 10 travelers that day. Since that time, I have yet to hear any positive feedback from anyone that travels frequently. You seem to pray on people that do not travel often. The ticket that was purchased for this fight was bought by my wife. She was trying to do me a favor. Maybe some that actually cares about your reputation and would like to see your airlines succeed over time will contact me in an attempt to change my opinion. I can be contacted at john.w@ug-fl.com"

Pros: "The on board service was statisfactory and curious."
Cons: "For me the seats were too small. I am 6ft3in 200 slim pounds. If i could of gotten an isle seat or emberency door and picked my seat ahead of time even paid more for it would of helped. Getting to check in early does not get you a spicific seat. A child can be put in an isle seat whereas an adult can be put at the window seat slighty more cramped."

Pros: "No hassle travel"
Cons: "extra charges for everything"

Pros: "Good flight on time. I fly a lot - exceptional soft landing. Personable, helpful crew."

Cons: "Slow boarding and de-boarding process. Seemed like there was time on both ends to shorten trip."

Pros: "Easy access, boarding, seating. Nice, new plane with updated amenities."
Cons: "The bag space under the seat in front of me seemed larger before, but it's probably just a misconception."

Pros: "The flight was great"
Cons: "The fees"

Pros: "I personally checked everything through Spirit's website and they let you know online that they are a "no frills" airline. If you can fit it in one bag then the cost is perfect."
Cons: "The amount of people who had no clue what they were in for was unnerving. It was a tight fit."

Cons: "Our flight was cancelled and we were stranded in the Dallas-Fort Worth airport to find out own way home to Tampa. Spirit refunded us our return flight but was of no help in our rebooking. This was the first and last time I will ever take this airline. They took absolutely no responsibility for their actions and had not concern at all for our well being. Terrible, just terrible. Shame on Spirit Airlines."

Pros: "Nothing I will never fly with this airline again"
Cons: "$55.00 for a carry on. Flight delayed for 1.5 hours and still want to charge $3.00 for water. Seats very cramped. Staff not friendly. Check in, the computers were down for 1/2 hour. Should I continue ?"

Pros: "Very little save the fact that the plane was new."
Cons: "Pretty much everything. Low priced at the he outset but by the time they nickel and dime you to death and basically charge for a reasonable sized carry on bag the costs are the same, and at that point you're paying more for less!"

Pros: "Nothing"
Cons: "They charged $110 for golf clubs and a small suitcase. My flight was going to be on time but the decided to give that plane to the people heading to Vegas because they had been delayed all morning. Spirit told us we would be delayed four hours, then 30 minutes later they said the flight was completely cancelled. I had to go back to the main terminal to pick up my bags and had to go to the Spirit Airlines ticket counter to rebook and get a refund. The line was so long and slow it would have taken hours to talk to someone from Spirit. I called Customer Service and was on hold for 50 minutes before I could finally get refunded. This made me miss the last Spring Training game in AZ! I've been flying for 35 years and this was the worst flying experience in my life!"

Pros: "When they grossly overcharged me on 1 checked bag they did refund the difference."
Cons: "website is very hard to navigate and I am proficient on the computer."

Pros: "That it was short, but that's due to geographical luck .. nothing your airline did."

Cons: "I wish there was in flight wifi and cvs."

Cons: "The flight was delayed both ways 3 hours. On a 3 day get away we spent 2 of them sitting in the airport. Will never fly spirit again."

Pros: "Nothing......the flight was delayed. ...Pilot did make up some time."

Pros: "Flight attendants were actually friendly and no attitude. Being on time a bonus"

Cons: "Tickets are cheap but airline doesn't tell you of all the hidden fees like luggage fee seats etc. Plane had several empty seats yet flight attended didn't let people switch seats."

Pros: "I was glad to have a $118 round trip fare to Phoenix at peak weekend travel time. Crew was very pleasant and professional. Worked to get move other passengers around on a very fill flight so that I would be seated with my 11 & 12 year old daughters."
Cons: "When they say 'no frills' they mean 'no frills'! They even charge for water! Want a Coke? $3. Bag of pretzels $3 more. Luckily, our flight was only 1 hour 20 minutes long. I'm not sure i could have stood the seat much longer. i am only 5'1" tall and 120 lbs and I was cramped. I have no idea how a regular sized human would cram themselves into one of these seats."

Cons: "Was able to get a direct flight to Detroit, but the passenger next to me couldn't accept the seating being so close and uncomfortable. I will only fly Spirit again if it is the last choice"

Pros: "When we checked in at the airport Vicenzzo was very helpful with everything and the lady next who sat next to me, Naomi, was a pleasure to talk to. Other than that I can not say I enjoyed the flight at all."
Cons: "The seats were abusively small with no room to move around. There was no room to put your tray down. I could not even open my laptop all the way. The seats do not recline at all. You have to pay for everything.. even water... It is the most distasteful way to fly. I will do what I can to never fly on Spirit Airline again. I am irritated I have to fly home on this airline."

Pros: "We arrived safely"
Cons: "the 2 hour delay"

Pros: "None"
Cons: "Folks....this was my first time flying on spirit and all I can say is never again! It all started a couple weeks before the actual trip when I called their customer service number (it's a toll number NOT 1-800) and come to find out their call center is located in Asia. Talk about a language and culture barrier. The individual on the phone was not able to help me out due to their lack of speaking basic English. The trip itself started with a cabin that was disgustingly dirty from the previous flight and yes you WILL get buckled and dimed for everything! Want a Coke? It will cost you 3$. Need a boarding pass? 5$ In fact, to be able to carry on a small average sized suitcase it cost 45$. Seriously! 45$ just to carry on a smal suitcase and that price is just one way! Do yourself a favor and fly with a legacy carrier instead Delta, American, or United). Spirit has horrible customer service, dirty airplanes, and thy will nickle and dime every possible dollar from you! That's all!"

Pros: "not much, direct flight was the only positive"
Cons: "cannot even get a water for under $3.00."

Pros: "They were willing to refund, since it was their fault."
Cons: "Other than that they were completely unhelpful and unwilling to do anything to correct their situation. They told me I'd have to take a flight the following day from an airport an hour and a half away but were unwilling to provide transportation or a hotel. I had to buy another ticket on a different airline day of, which cost me an extra 300. I would highly recommend that no one ever fly Spirit Airlines. I was unaware of their reputation before booking, but since then everyone I have spoken with has said that they knew to never fly Spirit. Somehow I missed the memo."

Cons: "We landed in Dallas at 1 am, when we were suppose to land at 10:45 PM the day before. This was due to weather, and I know that Spirit can't control that, however, they PROMISED us that our connecting flight to PHX would be held for us. I would have understood if they said they cannot do that, but they promised us that it would be and then let that flight leave 10 MINUTES before we arrived. That makes no sense to me. Either hold the plane or don't, but why let it leave 10 minutes before we landed??? Anyway, I was then in the front of the line for information and was told that I could get on a flight to Las Vegas in 10 minutes and then get a flight to PHX later that morning, or risk not getting to PHX until 10 PM that night. They rushed us onto the plane and gave us a boarding pass for this flight and said that our boarding passes and hotel information would be waiting for us in Vegas. We landed in Vegas, and NO ONE from Spirit knew what was going on. It took another 1-2 hours for them to have our information sorted, and the only reason they had any customer service present was because a different flight had been delayed, otherwise we would have been alone at this airport with nothing set up. It was a really disappointing way to start a vacation."

Pros: "The aircraft was new and up to date. One of the flight attendants was very rude to you customers. Charging for WATER is reprehensible. Shame on your management for even considering that."

Cons: "$104.00 for two small bags checked that could have fit in overhead bin. Never fly you again. You suck."

Cons: "Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline"

Pros: "The girl that helped us with our suitcases at boarding time was nice and considerate. The airplane staff was pleasant and had a smile on their face. They were also very accommodating."

Pros: "No room, great ticket prices but get you with luggage. I feel like this is a scam to get people to fly. Overall....honestly I wouldn't fly Spirit again. Sorry! P. S. And..... You have to pay for your own snacks through Spirit unless you bring your own, so anyone that's going to fly Spirit think twice about it."

Cons: "I call Spirit the "gotcha" airline. If you don't plan ahead, this airline will drain you of your funds. Basically, robbery without a gun. Shameful the way your customers are charged for the fees you apply. I now join the ranks of one and done with Spirit. Learned my lesson. Never again! NEVER!"

Pros: "I thought that the rate is paid was great cause the leg from Dallas to Phoenix is a regular route. I only usually paid about $15.00 more. But my surprise came when I was ready to board. My carry on was a regular sized back pack that weighed 9lbs , Because it was 4inches taller than the carry on sizing box I had to pay $55.00 in order to board my flight. Now keep in mind I only $69.00 dollars for the flight it self. The ticket agent was rude and threatened to charge me $100.00. I would never fly this airline ever again, and I will spread the horrible experience"
Cons: "Many people who were waiting to board other flights shared my feelings of being dooped by this airlines strategy. If you have to wait and charge people ridiculous prices at the boarded point I feel that is being dishonest. I would rather be told all of the fees upfront without surprises at the end."

Cons: "The flight was very delayed because they didn't have a working aircraft for us. The staff was rude and angry and yelling at most passengers the whole time."

Pros: "Nothing."
Cons: "Delayed flights, wrong gates, wrong carousels for my bag."

Pros: "It was a smoothe flight."
Cons: "Double charged me for baggage and there is no way to talk to a live human on the phone. Website has no 'contact us'. Charging for everything is just wrong. Seats are uncomfortable, seats too close to each other. Will never fly spirit again. Got the same reaction from those around me. Flight from Phoenix to Denver was delayed 40 minutes because someone checked their bag but did not get on the plane."

Pros: "The price and professionalism of the employees!"

Pros: "I liked nothing. Crew was pleasant and we boarded smoothly and on time, but that is nothing commendable."
Cons: "No complimentary water and snacks? Scam."

Cons: "Very loud plane"