from LA to Toronto, between the seats was roomy
to LA, between the seats was very narrow
I love the variety of entertainment, it never fails.
I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!
Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods
Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising.
It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable.
AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!
overall very good service
porto seguro airport could do with an overhaul
Food service was very good. Toilets were clean and sopa + hands cream were very nice. TV options were current and good. Music was not modern. I didnt like options,
TV was slow and I had to reset it twice because it got frozen. Seats were really really uncomfortable. I couldn´t sleep at all.
Bastante espacio entre los asientos Comodo Limpio
Pedi comida vegetariana y era imposible de tragar. Muy fea. En el tramo corto la mitad de los pasajeros recibieron sandwiches y se terminaron. La otra mitad comimos mufins por que nos quejamos que no nos dieron nada... la crew nos dijo eleva un reclamo si queres
Fast prompt boading
The crew was really sweet.
The waiting between flights
Older plane with less room from Chicago to Panama, but other than that everything was great.
I thought the entire cabin crew were friendly, polite and very helpful.
If you are on a seat at the back, it takes too long to get off because the people in front especially first class, take their sweet time getting their luggage while the rest have to wait. Then my contacting flight only had 22 minutes to transboard.
Everyone was pleasant and treated us nice. Flight was on time.
In San Jose Costa Rica there was one employee checking in general boarding passengers and three employees checking in elite passengers. There were approximately 50 passengers in general boarding (one hour wait time) and no more than 6 elite passengers at any given time during my wait in line.
Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.
The crew did a good job with the sick woman.
Boarding was very easy , no long line , trip was on time .
Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity.
Communication about a shot delay was clear and helpful! Very professional and kind with a tiny bit of humor, which was refreshing!
Pretzels were a little stale!
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.