Find Cheap Flights from Tel Aviv Ben Gurion Intl to London (TLV - LON)

Only after I read the fine line on my e-mail did I find out I had to print a boarding pass. The crew was not friendly or understanding. Woke me up from my sleep. Overall terrible flight.

Got to where I needed to go. Ground crew and flight crew were friendly and professional.

No complaints

Cramped seats and did not recline.

Nothing.

We purchased a luggage allowance of 15 kilos. As it turned out the exact same bag with the exact same contents fell within this limit coming from Madrid to Arrecife but not from Arrecife to Madrid. The person that checked our bag had absolutely no flexibility. We had to pay a fee for the 1 kilo overage. Later we purchased coffee before getting on the flight only to be informed we could not have hot beverages while boarding, something that has NEVER happened to me. The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway.

Delay delay

Very kind crew

No drinking water left after 3 hours flight

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

Quick service. Although the gate operation was late in getting started. Plane was ready to go. Not much waiting around once on board.

No one at th gate or information at the gate to indicate the flight about 45 minutes before boarding was to commence. I thought I was at a the wrong gate.

I am very disappointed in the way my ticket was checked when I was heading to Bucharest from Athens. I had everything ready my boarding pass my passport and my visa. Then the woman who was checking the tickets before we entered looked 2 seconds on my passport and said we have a problem we need to call the immigration. She started calling people and called her coworker, she didn't tell me what was going on! She didn't explain what was the problem, I asked her a couple of times what is the problem she just said we need to call the immigration. I asked her one final time tell me the problem! Then she finally told me, but it turned out obviously she didnt read my visa correctly, there was nothing wrong with my visa or my ticket, the problem was she misread my visa! Then she said oh I didn't see that sorry. This took approximately 10 minutes. Ok she apologized but it didn't sound sensere or honest. I felt embarrassed and humiliated, specially when she kept saying we need to call the immigration like I am some kind of a criminal. I was NOt treated the way customers should be treated. She did not have to be rude in the first place, and she should have apologized in a decent manner wihout any attitude. It would be great if you tell your employees to treat everyone with the same respect, and that they shouldn't descrinate against any nationality. Just because I am from the middle east doesn't mean I should have a problem with my visa! And just because I am 22 doesn't mean I don't deserve a decent apology! Thank you for having the time to read my complaint.

I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

At check in staff did not know that I had 20 kg baggage allowance

On time

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Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding.

I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

The check in online. I don't understand the wisdom of charging a fee to do a normal check in

The price was great if you don't have to pay for luggage. If I could have put my bag in a seat and buckled it in, I would have saved money from the luggage fee.

Th boarding process was started too late and it would have gone more quickly if they boarded the back of the plane first. But we did arrive early which was great.

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

The leg space was better than usual

I expect water to be provided in any flight, and it was missing

Very fast boarding, crew is efficient and plesent

Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it.

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

Nothing

Plane delayed, missed connecting flight, spent 7 hours at airport waiting for next plane.

N/A

Unpleasant crew members

Nothing

The crew was VERY unprofessional and quite rude. The food was lame

Nothing

1) the flight delayed 2) the aircraft is old and so dense 3) the crew messing with things that i didnt experience in other flights, like telling me to remove the headphones while take-off and landing. 4) the meal was very poor 5) no Entertainment at all and this is international flight! (4 hours) the overall felling was bad... i wont but another arkia flight

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

If was a short flight.

Cramped seat, long line to board, forced to check-in online to avoid fee but had to check-in at the terminal anyway, 30€ checked baggage fee but the flight was so cramped for space I was forced to check my carry-on too (for free). I was put into exit row, guess that means I'm not offered drink or food like everyone else since I had no tray. If it wasn't for the high cost, I would have taken the train.

We took off and arrived on time.

Carrying my bag and my wife's bag up the steps to the plain.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Terrible boarding process in Budapest airport... Gate was located in some kind of hangar on the runway. We waited one our inside the plane to take-off because air routes were busy

it was awesome, these guys are great.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Services,food & welcomed on board.