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Pros: "Yeah everything was good flight timing was very accurate I loved their service"
Cons: "Hotel or a waiting area should be arranged in case of flight delay"

Pros: "Nothing"
Cons: "Everything and being on time and not loosing all my luggage"

Pros: "best airline"
Cons: "when its best there is no comment"

Pros: "The crew was the best!"
Cons: "I wish food would improve in general on planes"

Pros: "I love your hostesses"

Pros: "Crew were amazing, superb."
Cons: "Food verity, seat comfort ability, wider range of entertainment."

Cons: "Check-in for ticket took 2 hours!"

Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."

Pros: "Yes overall probably the best flight to Chennai from DC"

Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."

Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"

Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."

Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."

Pros: "The crew were very friendly"
Cons: "The boarding was delayed"

Pros: "Customer service and food."

Pros: "Same as above"
Cons: "Same as above"

Pros: "New Dreamliner"
Cons: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."

Pros: "Spacious for economy, pleasant flight attendants"
Cons: "Nada!"

Pros: "Everything was good - food, entertainment, on time."

Pros: "Hotel to freshen up was great idea"
Cons: "Visa took forever. Ended having only 2 hours at the hotel"

Pros: "Great services"
Cons: "Boarding slow"

Cons: "Haven't made it yet due to schedule change. 12 hour wait in airport."

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Cons: "My personal stuff been stolen in airports"

Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"

Pros: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"

Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."

Pros: "Dallas to Doha wheel chair service and boarding was good."
Cons: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."

Pros: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Cons: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."

Pros: "Selection of alcohol."
Cons: "The selection of food."

Pros: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Cons: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."

Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."

Pros: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Cons: "Small seats (I'm fat, so this is my problem really)."

Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Pros: "Wonderful staff, service, food and comfort."

Pros: "The service given from the crew from the moment i checked in was amazing. The flight was smooth and went well. The music and movie selection could be a little bit better. The food was good, but the portion was small and it feels limited. But overall it was amazing experience considering i got a really good price for this flight! Thank you, Qatar."
Cons: "The food portion was small and feels like during the flight the food or i might say snack was limited. The music and movies selection needs a little update and upgrade. I was pretty upset that from LA to Denpasar both the aircrafts didnt have wifi."

Cons: "not friendly staff delayed and no help. cost me so much did not get anything"

Pros: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Cons: "I didn't have any issues on this flight. Everything was great for me."

Pros: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Cons: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Pros: "Punctual and clean with a friendly staff!"

Pros: "The staff were friendly"
Cons: "Food The seat were terrible The next flight rebooked because the first fight were delayed"

Pros: "Flight was very good"
Cons: "Food"

Pros: "Great crew members.. Very helpful"
Cons: "Boarding was very slow... Just one person Also lost 1 bag from Dallas to Delhi"

Pros: "Boarding team was considerate with hand baggage and also as we were with a toddler they understood the need of extra wieght."
Cons: "Food menu wasnt good."

Cons: "No legrooms"

Pros: "Nothing"
Cons: "Food could have been better, I mean the quantity could have been more. The attendants were not so nice. Breakfast was only a half slice of bread. Please increase the quantity of food."

Pros: "Plenty of entertainment variety."
Cons: "Not enough leg and elbow room. For a flight this long, seats should be a little more comfortable."

Pros: "Service was exceptional. Good was good and departures were timely."
Cons: "Nothing"

Cons: "Did not like anything with Qatar airways"

Pros: "Everything"
Cons: "Nothing"

Pros: "That there was a lot of room."
Cons: "N/A"

Pros: "Always great service on the flight."
Cons: "Had to wait for >30 mins at DFW Alaska ticket counter since there was no agent at the gate to drop off bags already ticketed. Had to call airport central control to have an agent paged. Sign on counter said open at 10am and when spoke to Alaska agent Andy P. He said sign was wrong though there was already a line of customers and just walked away. It was only after a 2nd overhead page for an agent that 2 ladies appeared. Luckily, I wasn't in a hurry and may have missed my flight."

Pros: "My son missed the flight, because I filled out his name incorrectly, which I was charged a $300 and $250 fee, I feel that Flyus were not helpful on this matter"

Pros: "Our pilot was excellent. Best flight considering the weather while flying over Colorado. He was informative about the turbulence beforehand and did a great job steering through or around most of it. Typically I hate flying."

Cons: "The airline staff talked non stop in the galley. It was a 6:30sm flight and everyone trying to sleep. One young blonde steward talked non stop for two hours. Had to put ear plugs in and still heard her. Just never experienced anything like it"

Pros: "Newer plane Early takeoff and arrival Smooth flight and good food for purchase"

Cons: "none"

Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."

Cons: "There was only one rude employee when we were printing our boarding passes. The machine malfunctioned and she treated us as if we had done something wrong. She would not communicate with us, she was very impatient with not only us but the other employees around her. I did not get her name, I just wanted to try to stay positive and get out of her proximity as quickly as possible."

Pros: "Everything"
Cons: "N/A"

Pros: "Strewardess were great , fun. Gave extra snacks."

Pros: "Always like Alaska flights"

Pros: "Can’t think of anything"
Cons: "Thanks to delayed flight I didn’t make my connection."

Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."

Pros: "Nice, easy flight. Boarding was smooth and easy. Really like their 20 minutes to have baggage to carousel rule....nice!"

Cons: "I had a window priority seating, and without notifying me they change my seat to a middle seat and when I called to change it was pretty much told, no other seats available... Too bad."

Pros: "The flight attendance are very good, friendly"

Pros: "Everything"

Pros: "Where I was wearing by window."
Cons: "Crowded and not enough air coming toward me."

Pros: "Comfortable, quiet, friendly"

Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."

Pros: "The crew on board was very passenger friendly and offered great service."
Cons: "The gate agents were not willing to help me with my advantage number getting added to my reservation so I could accrue miles."

Pros: "Leg room"
Cons: "Family wasn't able to sit all together. First time that pilot didn't introduce and welcome on board. I think the flight attendant just talked."

Pros: "comfortable seating"
Cons: "nothing"

Cons: "We had an hour delay at the dallas airport"

Pros: "On time..."
Cons: "No service, no snacks!"

Pros: "The plane was very clean, staff was very kind & the take off/landing was very smooth."

Pros: "I liked the way the flight attendants handled a moment of confusion when some customers thought their mother was supposed to be on their flight, but had not boarded. They were given the correct information clearly by the person in charge And during the intermittent times of turbulence, they calmly stated that the beverage service would resume when it was safe to do so."
Cons: "I only wish all the customers would be more neat and tidy up after themselves when using the restrooms....."

Pros: "Power at each seat"
Cons: "Hot with no ventilation"

Pros: "They had a seat to Portland last minute today when southwest inexplicably cancelled my flight. Beautiful service, on time, friendly counter and airplane employees"

Pros: "We where given the tour feeling when the captain explained what we where flying over The app to watch movies was awesome I like the way alaska loads their planes it makes a lot more sense"

Pros: "Everything"

Pros: "Everything else!"
Cons: "My seat was broken and didn't recline."

Pros: "Still a little bit of the old fashioned service and curtesy left."
Cons: "Last trip on Alaska, I was offered a complementary beverage. ( alcohol) . I thought it was a joke. This time, no. $7. Was a joke."

Pros: "I had a family emergency and had to switch flights and they were amazing. No hassle !! I will always fly with them, very courteous and understanding people on the phone."

Pros: "Excellent contact from airlines when delayed"
Cons: "Seating comfort. Lacking cushion softness"

Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."

Cons: "Way too hot in the cabin. Poor legroom."

Pros: "No problems"
Cons: "Distances between connecting flight gates"

Pros: "Easy flight. No issues."
Cons: "No issues to report."

Pros: "First time I've ever been uncomfortably warm on a three and a half hour flight. No air circulation. Sat in a row that didn't have a window which was even worse. Told attendant and said it had been mentioned to the crew. She said our section of the plane was experiencing some issues with this but no relief felt."

Cons: "Because of ATC, we waited on taxiway for 40 minutes in a hot airplane in Dallas. Yet, when I look at Alaska airlines Flight Status, it shows we departed early. But, Alaska is my favorite airline."

Cons: "Same comment on boarding procedures."

Pros: "Very smooth, no issues, took care of bags very well."

Pros: "Great staff smooth flight"
Cons: "Crew rest delay? Should have called ua"

Pros: "Pilot was friendly and informative throughout flight. Landed early. Overall pleasant experience"
Cons: "Was kind of cramped, but to be expected."

Pros: "Clean, comfortable and friendly."

Pros: "An overall excellent flight. I have no complaints."

Pros: "Everyone was so helpful and friendly!! Smooth ride❣"

Pros: "Great flight, service, food and crew."

Pros: "Crew very nice"
Cons: "So cramped"

Pros: "Terrible experiences overall and food is very bad."

Pros: "The food and the entertainment onboard."
Cons: "Flight was late and i missed my connecting flight in Sydney."

Cons: "There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't."

Pros: "The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out."
Cons: "There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water."

Pros: "Comfortable flight."
Cons: "Food and entertainment options."

Pros: "Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections"
Cons: "Seat arms didn't fold completely back between seats."

Pros: "NOTHING"
Cons: "We DIDN"T GET TO FLY TO SYDNEY. We were re-routed to SAN FRAN, then to Melbourne! WE MISSED TWO DAYS of our trip!!"

Cons: "Seat backs recline violently and require help from behind to put upright. Cabin crew was less than interested in passenger service . Seat space was less than proper."

Cons: "An old plane for a long haul to Australia, uncomfortable seats, freezing temperature in the cabin, mediocre food. Not what a traveler expects in business class in today’s travel world."

Cons: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."

Pros: "The staff were polite and they took care of us well."
Cons: "The flight got cancelled the first night and then was also cancelled the next night I just happened to have been moved to an earlier flight so I didn't get stuck there the second day."

Pros: "Fantastic. the crew was very kind and professional. Food was the best airplane food I have had so far."

Cons: "Didn’t make this connecting flight from Dallas"

Pros: "staff"

Pros: "Crew was very courteous and understanding , helping us in best manners."

Cons: "The food you can tell is heavily processed"

Pros: "Wonderful staff and such a easy quick feeling flight"
Cons: "The food had no vegetarian options"

Pros: "Crew member Alex in the Economy main cabin was wonderful. He tried to memorise as many passenger names as he could as they boarded, and clearly has an amazing capacity to do so. His attitude -- that doing this is worthwhile -- is unusual and highly commendable. He immediately put people at ease. He was attentive, helpful, and very pleasant to all passengers throughout the very long journey. He was a remarkable crew member, turning a journey I had dreaded into one that was memorable."

Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."

Pros: "There was an excellent selection of movies to choose from. Breakfast was actually pretty tasty, and snacks and water were offered quite frequently. The seat was reasonably comfortable, and reclines back a decent way. For how huge the plane was, the boarding process was super fast and efficient!"
Cons: "Seats were still rather cramped for my poor husband, who is 6'3. It is very hard to get out of your seat if you're in a window and all the seats on front are fully reclined, and I am relatively spry! Can't imagine an elderly or debilitated person trying to do so! The in flight movies were great, but you had to use the headphones they provide, and none of the 3 pairs I tried worked well. All had constant static. Although the seats recline far, they also do it abruptly and are hard to get to come back up. The dinner (we had the beef) was not very good. The quality of the ground beef was what you would expect from a fast food place. The worst part of the flight was that the sat ALL the infants in the same area on the plane, and all right around us. 5 of them, to be exact. 17 hours of on and off screaming babies! My husband had to move to a different seat to get some sleep! Thankfully, I can sleep through anything. Overall, less terrible than I expected a 17 hour flight to be, but could have been better. Some crew were very nice and helpful and others not so much. The first woman my husband asked told him (rather abruptly) that he wouldn't be able to use his CPAP machine. Then a really nice guy helped him get it set up. The turbulence was a bit scary for me, and the way the captain would announce it didn't help! He'd just say "all passengers and crew be seated and fasted your seat belts" in a rather grim tone as the plane shook violently."

Pros: "I liked the empty seat beside me."
Cons: "No complaints, really. Wish I hadn't slept through the midnight snack. But I was able to sleep! That's a hit!"

Pros: "Great service, comfortable seats, little to no turbulence, all around a great flight!"
Cons: "When seat in front of you is reclined it takes away a lot of your personal space and makes it impossible to get up to go to bathroom"

Pros: "Everything except the cabin temperature."
Cons: "Some cabins had no heat. Other cabins had no air conditioning. My cabin was sweltering, which made it difficult to sleep and to be anything other than uncomfortable on the 16 hour flight."

Pros: "It was nearly impossible to get in or out of our seats when the chairs in front of us were reclined. When they are straight up it was no problem. Legroom was ample and the blankets and pillows were a nice touch."

Cons: "Did not receive breakfast and had a cup of coffee wanted a second cup and they said they had already shut everything down and we still had 1.5 hours before landing"

Pros: "Service! Dinner was good, breakfast was a bit more hit and miss. Plane is quieter than most."
Cons: "Seats were like rocks. Business class, lay flat beds - even with the padded "sheet" they provide are abysmal. So much so that I cannot recommend the airline and will not fly them again."

Cons: "They put me in a broken seat in business class for which I had to call a flight attendant every time I wanted to adjust it."

Pros: "Friendly Service and free drinks"
Cons: "Long flight"

Pros: "Excellent flight on all counts. The staff was extremely responsive to the passengers' needs. The food was marvelous. The entertainment excellent."
Cons: "Nothing"

Pros: "The A380 is pretty good for soaking up the typical bumps of air travel. This flight was the first where the lamding was so soft that the plane didn't jolt on landing. It made noise like we'd touched down, but the ground effect glide was perfectly choreographed by the crew. Nice job."
Cons: "There was an exceptionally narcissistic young man from China behind me who stood up and complaoned during rollout that he couldn't recline his seat. The crew suggested I relocate to a better seat. That was very nice and thougtful."

Pros: "They had free wifi!"

Pros: "Service was good and having open seats next to us made it manageable."
Cons: "Kids meals lacked vegetarian options"

Pros: "We were very needy due to being a large group with elderly passenger. The staff were very patient, tolerant and courteous with us"

Pros: "Everything! Best Airline!"
Cons: "Loved everything"

Pros: "Everything"
Cons: "Nothing"

Pros: "The movies"
Cons: "I booked through justfly and then that flight was cancelled and they put me on a United flight to SFO and changed my seating to a middle seat, when I had paid for a window seat. They would do anything to change it back or refund me my money."

Cons: "I landed in Sydney but had a Qantas connecting flight to Melbourne. The baggage was checked in at Dallas thru to Melbourne. You need to drop off the baggage back to Qantas after clearing Customs in Sydney. Unfortunately Qantas makes you walk quite a long distance to to baggage drop off point. The experience made me think of experiences I have had in developing countries. I expected more thoughtful logistical arrangements from Qantas in Australia."

Pros: "The people I came in contact with were very helpful."
Cons: "Nothing, everything went well. Same complaint as everyone else, not enough leg room."

Pros: "Lots of room plane not full. LUCKY !!!! Crew helpful and pleasant"
Cons: "Took a while for me to figure out audio media system ??"

Pros: "Best I've flown in a while."
Cons: "No Upgrades available when they had empty sets in business class. ??? Not sure why.?"

Pros: "The crew was pleasant and helpful."

Pros: "Good food great service nice and friendly staff"
Cons: "Nothing"

Pros: "Fantastic crew on the upper deck who were trying everything they could to make me and my partner comfortable while trying to find a replacement seat with working TV equipment."
Cons: "Seats very narrow, passengers behind kicking seats because not happy that I needed to recline to sleep. Failing equipment - the TV wouldn't operate on original seat, and on new seat, the touch screen didn't work on the entire left side of the screen. The only reason I flew qantas was because I thought they had better equipment. Crew on lower deck clearly not as dedicated to service. After being moved here in the hopes of getting a new seat with a working entertainment system I knew the service would be worse - and it was."

Pros: "It was nice that the flight was not full and we were able to stretch out in neighbouring seats. It was nice that the lights were left low for longer than a night's sleep, as not everyone wants to sleep at the same time on such a long flight."
Cons: "The food service was slow, and refills were not offered as has been the case on many other trans Pacific flights I have been on. Also we did not receive the mid flight snack that was listed on the menu. The meals themselves were not as tasty, varied, nor as filling as those on Fiji Airways and United Airlines. My dinner had only pasta with sauce in the container, with no other vegetable offered. I was still hungry after eating my breakfast, and I was only offered tea, when I expected both a choice of juice and tea."

Pros: "The crew were friendly and supportive. The premium economy meal was excellent."
Cons: "The seats were small so the overweight person next to me used up a lot of my personal space."

Pros: "The space and comfort was excellent"
Cons: "Just wanted a few more snacks during the flight. Apart from that everything else was superb."

Pros: "Almost 17h is a LOOOONG flight, so it could have been awful... Thankfully it was not crowded, though, so I had a centre row to myself! Actually managed to get more than 4h of sleep. Loved the SkyCam, especially since we followed the full moon all the way."

Pros: "Crew was amazing."
Cons: "Seats are cramped. Entertainment was slow, limited selection and didn't work in a bunch of our seats. Flight was delayed 3 almost 4 hours and threw off the sleeping plan for our kids. No explanation other than " we are running late" and no compensation."

Pros: "Social distance and crew was very nice."

Pros: "quick easy flight"
Cons: "sockets to charge electronics"

Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."

Pros: "The plane needed more leg room."

Cons: "being on time"

Pros: "we could not get a seat until we arrived at the airport."

Pros: "N/A"
Cons: "N/A"

Cons: "My screen wasn’t working. It would have been great if it was."

Cons: "Food. Phone charging at seat, entertainment screen."

Cons: "Slow WiFi"

Pros: "Service"
Cons: "More seat space"

Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."

Cons: "original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover."

Pros: "Nice plane and super nice crew."

Pros: "The flight crew were really polite and helpful."

Pros: "Very good crew"

Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."

Cons: "poor hospitality by cabin crews poor toilet smell, business class can smell the poor toilet if the door is opened"

Pros: "More room and comfort than American Airlines."

Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."

Pros: "I was surprised by the amount of snacks and drinks on such a short flight."

Pros: "Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent"
Cons: "Nothing, the flight was a rare perfect 10/10"

Pros: "On time"

Pros: "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
Cons: "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."

Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was nothing I didn’t like."

Cons: "I was first in line for a 1st class upgrade. They didn’t upgrade me but when I got on the plane, the flight attendant randomly asked someone if they wanted to move to 1st class because of an open sest"

Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"

Pros: "Mobile entertainment was great and the crew was lovely."
Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."

Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Cons: "No complaints"

Pros: "Great airline stewards"
Cons: "Suggestion- Overhead bin should be assigned to the seat the person is seated in."

Cons: "Pretzel mix was lacking in quantity and taste."

Cons: "SofinwS turned off for most of trip"

Cons: "Bullshit seating...will happily put frequent flyers next to the freaking toilets."

Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."

Pros: "it was easy to navigate ."

Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."

Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."

Cons: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."

Pros: "The almonds and Fresca"

Pros: "All went smoothly ."

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "Nothing"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."

Pros: "We flew first class for the first time. Now I don't think I'll fly any other way!"

Pros: "Cookies"
Cons: "Space"

Cons: "Almost everything"

Cons: "."

Pros: "Just over 2hrs only. Crew was very friendly."
Cons: "A bit of turbulence due to weather (no fault of the airlines)."

Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."

Cons: "Told to drop down a class on arrival at gate."

Cons: "The gate in Calgary took approximately 45 minutes to allow off the plane . We arrived early but by the time we were able to leave the plane , boarding for our next flight had already begun. We had to go through customs and other planes from the US had similar problems. Therefore many were delayed."

Pros: "Everything was great!! Thanks so much!!"

Pros: "over great job and service."

Pros: "Seat Was good for economy. Crew was great and boarding was also good"

Pros: "Every thing"

Cons: "Nothing"

Pros: "A free snack, valued $6-8"
Cons: "Premium seats no more legroom than regular seats. No USB or 120v to charge phones."

Pros: "Smooth process, nice plane, amicable staff"

Cons: "Updated screens for movies..."

Pros: "Landed early"

Cons: "They lost my luggage in transit from Toronto to Calgary"

Cons: "Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight."

Pros: "Service was very good."
Cons: "Nothing."

Cons: "I wish there were more food options"

Pros: "flight attendants were very good & compassionate for a blind passenger."
Cons: "Check-in crew on the ground needs an attitude adjustment. They were more interested in high 5ing one another than opening up to take care of waiting customers. the service culture was lacking."

Pros: "Very comfortable, staff was courteous and professional and planes arrived ahead of schedule!"

Cons: "No information"

Cons: "They should let everyone get to their seats and then deal with storing overhead baggage . Really annoying standing in the aisle waiting forever to get to your seat while people are trying to cram their carry ons into the overhead compartments .. or load the back of the plane first"

Pros: "Room Sears in row 4"

Pros: "Great price"

Pros: "It is nice to fly on an airline that seems to still care. Lady accross from me obviously had a fear of flyig and the attendants dis a great job of trying to calm her. They were more than helpful directing the lady next to me on where her departure gate was as well"

Cons: "no refund at all worst outcome"

Pros: "Boarding etc was all fine."

Pros: "We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us."
Cons: "Nothing"

Pros: "I really enjoyed"

Pros: "All it was good."
Cons: "We were 25 minutes late and they did not let us board."

Pros: "I just love WestJet"

Pros: "My trip was so good that I wanted to recomend to every body.BUT, Last night when I came back to vncouver ,about half an hour I have to wait until my suitcase arrived. I saw a lady were coming back from England and she was tired and had another connecting flight that was worry will lose it , Another lady was coming from Nairoobi .Her kids were waiting for her . It was very bad publicity for your flights. But your staff and flight was very good. I hope you can solve Luggage problem. Thank you."
Cons: "Waiting a long time for my suitcase to arrive."

Pros: "Good amount of leg room"
Cons: "Bathroom didn't work in the back of the airplane"

Cons: "Counter checking was not available when I got to airport, and I needed to wait to hand over luggage. Counter crew did not know if I could take an umbrella through security, so I sent it through with luggage and it arrived mangled. I would think crew should know about implications of taking an umbrella."

Pros: "Everyone was so friendly and helpful and kind. Keep up the good work! !!"
Cons: "Not a thing."

Pros: "The staff with West Jet are extremely helpful and friendly. I wish the American carriers would take lessons from them."

Pros: "Westjet staff and friendliness!"
Cons: "A bit warm On the plane from Toronto to Calgary but packedfkight."

Pros: "westjet connect to watch a tv show or the news or something"

Cons: "Pre boarding passengers were disturbed by having to get out of their seats to allow other same-row passengers to be seated. If those needing assistance were boarded last all other passengers are settled and could move more easily for them than the other way around."

Pros: "Friendly people!"

Cons: "They automatically gave me the window seat"

Cons: "Good airlines"

Pros: "Efficient, friendly and excellent service. Very enjoyable flight, as per usual :) Keep up the great work!"
Cons: "It's too often people complain. We arrived safely and recieved excellent service. So no complaints"

Pros: "all the service was very good to us"

Pros: "Everything was excelente very nice personal."

Pros: "The plane had free access behind every seat to charge devices and the service was friendly."
Cons: "Bag fees and the process to check in bags was long even though we had checked in the day before."

Pros: "Always friendly and helpful...great to see and experience!"

Pros: "flight on time"

Pros: "Boarding was very efficient"

Cons: "The toilets were very dirty"

Pros: "Not much"
Cons: "Late"

Pros: "I took delta from salt lake to Calgary."

Pros: "Always enjoy traveling with west jet"
Cons: "Access to internet"

Cons: "Smaller seating area on this plane"