There are no direct flights for this route. The shortest travel duration to get to Las Vegas from Tokyo Haneda is 15h 45m.
The cheapest return flight ticket from Tokyo Haneda to Las Vegas found by KAYAK users in the last 72 hours was for $875 on Delta, followed by Lufthansa ($882). One-way flight deals have also been found from as low as $997 on Emirates and from $1,025 on Hawaiian Airlines.
Your flight ticket price will generally be cheaper if you fly to Las Vegas on a Friday and more expensive on a Sunday. On your return trip to Tokyo Haneda, you should consider flying back on a Tuesday, and avoid Fridays for better deals.
On your way to Las Vegas, you’ll fly out from Tokyo Haneda. You’ll be landing at Las Vegas McCarran.
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Pros: Good food and excellent service
Cons: Noisy plane made the entertainment inaudible
Pros: Good food and excellent service
Cons: Noisy plane made the entertainment inaudible
Pros: Crew and Food was great
Cons: For over 12 hours I was surrounded by screaming children. Would really appreciate an adults only section
Pros: Very personable and always a smile.
Cons: Best business I have the pleasure of enjoying.
Pros: Easy booking of flight
Cons: The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours.
Cons: The crew wasn’t that friendly! Neither when boarding as in the plane
Pros: Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use.
Pros: The entertainment is very good and it's a smooth ride.
Cons: Sometimes the crew could come across as brass and disappear for long periods. Also, how do you ever tell the person next to you, who's bigger than you, to try not to bump you every time they move. Definitely made for a not very comfortable flight.
Cons: Bigger entertainment screens compared to previous Emirates flight from Manchester
Cons: During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most
Pros: I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning.
Cons: Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly.
Pros: Business class makes the entire trip much more comfortable.
Cons: no negatives
Cons: Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food
Cons: Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane
Pros: I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall.
Pros: Nothing special flight.
Cons: Old entertainment and less leg room.
Pros: Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones.
Cons: The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!
Pros: very good as expected
Pros: Great crew and comfortable seats
Cons: Horrible service. Flight delayed for almost 4.5 hrs at the DFW. Missed connecting flight and requested them to switch another carrier. Request was denied and put in a red eye flight for next day. Pathetic Airlines
Cons: Still flying . I lost my first hotel night what to doooo
Pros: I was able to uograde
Cons: They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$
Pros: The food and the ICE video center
Cons: The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous.
Cons: The business class section was very run down, old and dirty looking.
Pros: Nothing about thto flight was enjoyable.
Cons: For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts
Pros: Everything is really amazing about UAE, service, amenities, entertainment options, leg room.
Cons: Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience.
Pros: We felt safe and the flight landed a bit early.
Cons: Boarding was a nightmare, couldn’t hear zones being called, etc. assigned seats had us in the middle and basically so confined we couldn’t eat when they gave us food. Very uncomfortable. I had such a bad experience I got online and paid for isle seats for the return trip, and thought maybe that’s what they wanted all along ..,
Cons: Too nosiness to hear movie
Cons: I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed.
Pros: Food and crew
Pros: Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight.
Cons: No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating.
Cons: That the plane can't do 2,000 mph and have us there in 1/4 the time :-)
Pros: So, as mentioned, this was our first time flying Emirates and from our flights from Maryland to Dubai to Philippines has been pleasant, the only issue we've had was with the security process and an incident that my wife encountered in Dubai when we were in the process of boarding to go to Washington Dulles. We landed in Dubai and we were in transit to our connecting flight. We went to our assigned gate and had to check in with security prior to waiting in our gate or boarding the plane. We checked in our electronic devices and my wife was asked to be checked. There wasn't anything wrong up until that moment. My wife cooperated with all the requests of the security agent. They asked her to go inside a security room/enclosed area and the first thing that the security agent asked my wife was why she wasn't wearing her wedding band. It was obvious that she was married because she had a tan line of the marks of wearing a ring. It was her travel ring and she removed it because it was too tight and she explained that to the agent. The agent then made the comment "so you got fat on this trip?". My wife was confused on what she said and asked her "what did you say?". The agent then repeated ..."So you're fat... that's why the wedding ring doesn't fit?" My wife was furious but maintained her cool because she didn't want to give a reason for her to be held from getting on the flight. I didn't see the situation take place and I don't know if there was anything that triggered her comment. My wife felt humiliated. I don't know the agent's name but I wanted to address the incident. Our experience with Emirates has been very pleasant but having to feel helpless after someone with authority to make that comment was humiliating and ruined the rest of her time on the flight as well as mine.
Cons: We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor
Pros: Good, friendly service. Also was given a meal for a 1.5 hr flight!
Pros: Great lounge for business class. Great staff. Good food on plane in business class.
Cons: Long lay over between flights
Pros: Service, comfort
Cons: Too much costly for a Tuesday flight. But rest all good
Cons: missed the flight to seattle due to emirates delays, total travel time was 50 hours instead of 20, what a nightmare
Cons: We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together. Also, our connection time was 2 hours for the next flight. To receive the baggage in the port of entry, it took more than 1 hour 15 mins in the carousel. After that we had to clear customs, change terminal and clear security in 45 mins to catch the next flight. It was really tough for us. They could have handled the baggage little efficiently.
Pros: Staff excelant.restrooms very clean Food was great.landing on time
Cons: I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again.
Cons: There was a long bus journey at the airport in Dubai for a flight from Dubai to Lahore. All passengers including myself were very surprised. When the bus stopped neat the air craft for boading, ground staff were seen collecing heavy hand carry luggage from the passengers for putting them in a separate compartment for taking as a cargo, which caused another delay in boading. Old air craft on this route should be replanced. Before boading from Dubai to Lahore, I checked my flight status several times on flight information screen but my flight was not shown on it. Later, I checked on hand touch screen and came to know that gate was B2.
Cons: The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before.
Pros: Was a very average flight from Dubai to Kuwait nothing special.
Cons: The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long.
Pros: Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best
Pros: Great airline and staff!
Pros: I love Emirates, it's so clean, delicious food
Cons: I love every bit of it
Pros: Awesome flight...got a business class ticket and I loved each moment during the journey
Cons: Indian food was not that tasty and quality needs to improve
Pros: The flight was cancelled by the airline for no good reason, and it was hard to get the refund for the tickets.
Cons: Better would be to actually use the flight.
Pros: Awesome airlines. Everything was very comfortable
Cons: I was very pleased with their services
Cons: inflight wifi should be provided.
Pros: Crew was great and kept us hydrated. Good free movies and nice Hawaii tv selections. Love the Hawaiian cooking show selections.
Cons: In seat monitor was a little loos and would slide out of position when watching it. Breakfast sandwich was free but the egg was a little grainy.
Cons: Upgrade entertainment
Cons: Nothing, actually.
Pros: Always love the efficiency of Hawaiian Airlines' Haneda–based staff and crew!!!
Pros: Very comfortable and the crew was excellent.
Cons: The food could have been better.
Pros: Great plane. Crew was very friendly
Cons: Really, everything was great.
Pros: Free entertainment. Complimentary food
Cons: More leg room
Pros: Crew ok
Pros: The crew was the best!
Cons: No non meat or not red meat option on food. Very sad. If I wanted a veg sandwich Ihad to pay for it.
Pros: Great seats
Cons: Worst airplane food EVER!
Pros: The crew were very nice and entertaining! The food was awesome! The teri chicken sandwich was yummy!!
Cons: You have to pay to watch movies. I was hoping for a few free movies or television shows.
Cons: Despite checking in early I was unable to get an assigned seat until the very last minute. I wanted a window seat so that I could sleep by leaning against the wall but none were available. The airline employee initially said that he could offer me an upgrade to a premium seat but then he said that none of those were available either. The seat I got in the middle had very limited padding and would not recline even an inch. I usually fall asleep easily on planes but I could not sleep at all on this overnight flight. My neck and back are still sore from the flight even after napping for 5 hours when I got home. In addition, they offered us no snacks, except for purchase. I wish Southwest flew to Hawaii!
Pros: Flight was safe and generally comfortable. Staff was kind and helpful. Baggage was available for pickup ver quickly.
Cons: Baggage looked dirty at pickup, so something was probably on one of the conveyors to cause this. Flight was a little late, but not a significant issue.
Pros: Overall I was happy. Would fly again.
Cons: Advertisements annoyed me, especially after waking up. Turn them off plz.
Pros: It is a 25 minute flight. It takes about 45 minutes of standing in line and shuffling around the overhead luggage before the flight takes off. So the flight is late. And gets to Kahului more than a half hour late. Then it takes 45 minutes to get the luggage. And since there is really no competition, Hawaiian Airlines couldn’t care less.
Pros: Free movies
Cons: I didn’t have a seat when I got to the gate. I tried to do a web check in early but got an error sayin could not Confirm my seat. I got a window seat when I bought the tickets and for some reason those were lost and I got a middle seat. No explanation from the front desk nor the gate. Just told I have to wait until they call you. Again no explanation why our seats got moved. Loud noises the whole plane ride while fligh attendants works in galley. No way to sleep on the 7.5 hr flight.
Pros: Free breakfast and welcome alcoholic drink. Who does that anymore?
Pros: I booked late, but I got a seat pretty close to the one I chose, and they made sure I got an aisle, like I specified. They gave us a complimentary glass of rum punch (if you're 21+) and I love this drink! Sweet and satisfying. I believe they do this on all their flights.
Cons: This didn't affect me personally, but you do have to pay $15 extra to use their entertainment system. I'm glad I downloaded a movie and some tv shows to my tablet before going.
Cons: Every time i try to use the hawaiiain air app it may work at home then when I switch networks on my iphone i get the blue page in the app saying "The page cannot be displayed". The few times i've flown with hawaiian (3 this year) each time i try to use the app at the airport it fails, so i have to print out my boarding pass. The ios hawaiian app is not even an app, it's like a slimmed down browser just displaying a web page formatted for a smartphone screen size. What a poor excuse of an app. Do you have an application department devoted to maintaining this app? If so they are horrible. Go look at the ios reviews of the app, i'm not the only one. I can't wait for more competition to come to hawaii against your flights. You folks won't do a thing until some alternative airlines come down.
Cons: No free on-flight entertainment, the drinks and food had to be paid for and the dinner was not adequate for such a long flight.
Pros: Nice selection of movies, touchscreen and USB port were fairly new
Pros: Complimentary brunch and alcoholic beverage was very nice. Crew was friendly.
Cons: Plane ride was a bit cold. I don't believe there was any wifi even over land and it cost money to watch the movies and play the games unlike some of the other airlines but I think the complimentary brunch and alcoholic beverage kind of make up for it.
Pros: It was a great flight and employees were great...
Pros: Complimentary food and snacks.
Cons: You have fill out a form when you get to Hawaii. They should provide pens for us to fill it out instead of making us ask our neighbors for pens.
Pros: Smooth landing & in-flight snacks & beverage service
Cons: There was no air movement on the flight, which caused the plane to be unbearably hot. The food was mediocre at best.
Pros: Overbite HNL to LVS with enough leg room for me. Aircraft performed great!
Cons: Airport gate 30 not ready for use by customers- long walk fm Interisland terminal
Pros: Wonderful crew, and a good, free meal.
Pros: An average flight, OK on the basics but not much else.
Cons: The crew were talking and laughing loudly most of the flight. It was a red eye flight. I get that babies might cry or a passenger might do something annoying. But by far the most annoying people were the flight attendants.
Pros: We lost a tablet with detachable keyboard and camoflouge pink and white hat. Please call 8156440980 I went to baggage claim, went to the ticketing and to the gate we were on and no one was there. I called the lost and found and this is where they told me to check
Cons: Flight was delayed almost 5 hrs at end and touchdown at around 2 am Christmas day. The problem was no one from the airline seem to know or not willing to tell what was going on. It was Christmas Eve, so people naturally was upset not knowing the outcome.
Cons: Too cold
Cons: I bought my tickets at the beginning of September for a November 18 flight. When I checked in I was seated on the last row, next to the bathroom. When I asked why my seats were in such a poor spot I was told I needed to have purchased my tickets two months in advance to get better seating. When I told the agent I had she said there wasn't anything she could do.
Cons: It would be fantastic if Hawaiian didn't push in-flight purchases and credit card offers so much. Being a captive audience means your passengers can't tune out the imposition. It is disrespectful and pushy! Very annoying.
Cons: Flight was delayed. We had to board twice, before we even took off. Entertainment cost money to watch a movie. Hawaiian airlines runs a monopoly on flight to Hawaii. There should be more airlines flying in and out of there,
Pros: nice staff
Cons: waited 3 hours on plane then another 7 hours in gate to get home
Pros: Pilow and blanket
Cons: Everything was good
Pros: Flight is only 38 minutes. They gave us a juice and the cree was pleasant
Pros: The crew was pleasant and attentive. The extra comfort seats were well worth it for the long flight.
Cons: There was enough free entertainment to choose from, but it could be newer. Don't forget your earbuds or earphones.
Cons: Passenger have to pay for every single entertainment.
Pros: The Aloha spirit was evident on the plane.
Cons: Despite the chef-inspired meals, they still need some work
Pros: The food was delicious. I did not expect to have a complimentary champagne with my meal. It was nice. The flight attendants were very helpful. I was feeling sick on the plane. They keep asking if i need anything.
Cons: I was very disappointed that I have to paid for the used of the blanket. it was cold on the plane. It used to be free. Luckily I brought a sweater with me. Otherwise , I be freezing.
Pros: In terms of getting there safely, comfortably, and pleasantly, the staff and crew did a perfect job. The flight was smooth and was punctual which I appreciated greatly. I can always rely on Hawaiian in this regard.
Cons: What I thought could be improved upon was the entertainment. Because it is such a long flight it would be much more enjoyable to have the option for at least a complimentary TV station and/or movies and shows. Delta has that option and it truly makes the experience significantly more enjoyable. I really enjoy flying with Hawaiian Airlines and if this detail is fixed I know I would enjoy it that much more.
Pros: Friendly crew
Cons: No internet access :(
Pros: Great flight, but no wifi
Cons: No wifi
Pros: The crew was extremely helpful and friendly!
Cons: The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip.
Cons: No ear plugs offered and my iPhone jack didn’t fit.
Pros: Plenty of room.
Cons: Heavier snacks.
Pros: I never boarding this flight.
Cons: Better communication skills.
Pros: Great crew!!
Cons: Boarding was a bit slow!
Cons: Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick.
Cons: 4 hour delay
Cons: My 'window' seat had no window! Feeling was claustrophobic
Pros: The service by delta employees for this leg of my journey was beyond great. The leg room was above average.
Cons: Leg room. Never can have enough leg room.
Pros: Great flight
Cons: After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight.
Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
Cons: Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm.
Cons: More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them
Pros: The gluten-free dinner was amazing. There was even gluten-free bread! Also, I always appreciate the free Wifi for messaging!! Also, despite there being a lot of turbulence, everyone did well. I prayed for safety and for the pilots and crew; the turbulence stopped after that and our arrival wasn't all that delayed.
Cons: The gluten-free breakfast was extremely disappointing. Yogurt, a tiny cup of fruit, and veggie sticks??? What about a gluten-free English muffin with egg instead? The boarding was a little confusing. I was one of the last to board in my group because I couldn't see from where I was sitting - I thought priority was still boarding, but group 2 was already up. Also, please be more kind to baggage.
Pros: crew was nice and pilot was informative.
Cons: 1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!
Cons: The landing was somewhat frightening.
Pros: Good price, good boarding and arriving, friendly and quick crew, LOTS of fluids. Restrooms cleaned frequently!! Great legroom.
Cons: Seat bottom cushion was to hard. Food should have an Asian option, the touch panel display of entertainment system worked very slow and poorly, was hard to navigate.
Pros: Seating was ok but had better for a premium coach.
Cons: The tv screen. Touch pad was not working properly on both legs.
Cons: yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this
Pros: The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks.
Cons: The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration.
Pros: Nice flight attendants
Cons: Freezing flight.
Pros: The flight crew was so polite and willing to help.
Cons: The boarding process needs to be looked at. Maybe creating better zone style lanes might work, it's always a hassle and always a pain in the a** trying to navigate my way to the boarding door.
Pros: Great service, comfortable plane
Cons: Waited 45 minutes for de-icing
Pros: Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!
Cons: To pay for food and a drink!! Please bring them back!!
Pros: comfortable seats
Cons: delay delay delay
Pros: Quick friendly service from crew and captain.
Cons: First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old.
Pros: It was whatever
Cons: I did not board this flight as the previous one from Tokyo was late by an hour. Delta did not do ANYTHING to help us pass immigration and customs the fastest possible way. They sent us with the luggage to another terminal and had no signs or attendants to tell us where we recheck the bags. In the end we were late for the flight but Delta did not care!!! They tried putting me on a flight to SLC with a connection! Overall, I am VERY unhappy with them! Zero stars is what they deserve.
Cons: I liked it all
Cons: I froze on the way to Las Vegas and there weren't enough blankets.
Pros: The entertainment is always great on delta and they have new snacks now!
Cons: Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying
Pros: Nothing I can think of right away
Cons: Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so
Pros: Nice courteous cabin staff.
Cons: See comment above
Cons: Undersized overhead bins so ALL carry-on rollerbags had to be checked.
Pros: Service. Sweet attendant.
Pros: The time traveled to get to my destination! It would not be my choice if I was to fly again.
Cons: The customer service. The flight attendants needs to take some more training on how to provide a better service to paying customers. The seemed a bit unfriendly!
Pros: The agents in the air were a lot more understanding and at least apologized.
Cons: I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate.
Pros: They offered water and snacks It was quick
Pros: We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare).
Pros: We had comfort class and it's very nice
Cons: Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident
Pros: We arrived in Las Vegas
Cons: Even in first class, it appeared to me that the legroom has been decreased.
Pros: Good entertainment with games for kids, movies etc.
Cons: No meals (5+ of flying), need to buy earphones, no place for hand lauggudge
Pros: Boarding was good
Cons: Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours
Pros: A good crew working to do their best
Cons: What else? Just too little space...
Pros: wifi on flights
Cons: the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown
Cons: Boarding was 30 minutes late.
Pros: The crew was amazing
Cons: The WiFi
Cons: Airline food could always be better. It wasn’t bad though.
Pros: Space, seats, movies.
Cons: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.
Cons: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)
Pros: No delays.
Cons: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.
Cons: Every thing, from the crew attitude to the food to the entertainment and comfort.
Pros: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.
Pros: Aircraft and crew
Pros: The entertainment selection is quite great.
Cons: The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!
Pros: Crew very helpful.
Cons: Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card.
Cons: Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you.
Cons: More tasty food.
Cons: When purchasing tickets on KAYAK be very careful to notice you often ARE NOT buying the ticket from the airline and any issues you have will be with the reseller and not the airline. KAYAK should be more clear about who the seller is and you should ABSOLUTELY stay away from resellers unless you like to gamble.
Pros: Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable.
Cons: For business class the food could be improved.
Pros: A regional flight. On time and clean.
Pros: Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.
Pros: Got moved to an earlier flight which gave us more time to catch the connection in Germany.
Cons: We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813.
Pros: Staff was really good
Cons: The gate was changed a few times.. very hard if you have connecting flights
Pros: Friendly cabin crew.
Pros: On time flight, good service.
Cons: Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!
Pros: Really nice crew and service! Everyone was kind.
Cons: I had problems with my t.v., the touch screen didn't respond / work very well. The pasta wasn't that appetizing either.
Pros: Food, drinks, crew hel;pful
Cons: Boarding was not orderly, stupid system of delayed displaying of gate assignment
Cons: Passenger behind me was kicking my seat. I called on flight attendant to resolve situation and they could not care less to resolve issue.instead asked me to move.my 6 year old son who was flying with me was terrified of the man that was kicking my seat.
Pros: the seat was cool, txting home while flying was nice. charging phone is always great
Cons: seat was tough, food was not fabulous...
Pros: every thing was good, so comfortable for a long flight
Cons: My passport was stolen on the overnight train I took to get to the airport. It wasn't until I was off of the train that I went to grab my passport and credit card and realized my tiny little purse was gone. I had to rush to the US Embassy, get a new passport, and then rush back to the airport. I didn't arrive until 40 minutes after my flight had left and I was a nervous wreck. Unfortunately Lufthansa staff could not care less. The guy at the ticket counter even looked at my new urgent passport that had the issue date listed as today, so clearly this all had just happened as it was only 10:50am still. What did Lufthansa do? Well they told me if I wanted to fly out the same day, I would have to pay 2700 Euro additional! My jaw dropped and then he said I could fly out tomorrow for an additional 675 Euro instead. I was still in shock as I felt like I had just been taken advantage of with my stolen passport and credit card and now it's happening again. I asked if there was any way he could find something cheaper and he said that I paid so cheap for this flight that I would need to speak with the agency I booked with to help me out more and then he dismissed me. Let me have you know that I booked this fare during an amazing sale that Lufthansa was having and I booked it directly through their website and now it was being held against me. There was no offer to pay something like a $200 change your flight fee. Instead he let that plane leave with an empty seat because I didn't have the 2700 Euro to pay him. Here I was, alone, nervous, in a foreign country, and I had to get my thoughts together the best I could and I immediately started looking up my own flights. I ended up having to book a flight with a different company and just forfeiting any kind of credit that Lufthansa would have applied to their overly exorbitant priced flights. Good job Lufthansa for being the worst customer care service I have ever experienced... and I have flown over 20 airlines and over 100 flights.
Pros: Boarding, seat and crew
Cons: Movies selection and audio offers
Pros: Flight and land was smooth.
Pros: During this flight, the attendants were suprisingly kind.
Cons: Entertainment was just too poor(movie selection was just counted numbers.) the seat comfort was one of the ugliest, I think. even though they prepared many of premium seats, still once you compare with other airlines, it is far below than the average I think.
Pros: On Time / Comfortable short flight
Cons: The on board entertainment sucks you need to upgrade
Pros: Lufthansa crew is the best
Cons: staying 11h with no assistant
Pros: we arrived early. the headrests are well-designed- all headrests on all flights should be like this.
Cons: when we first boarded and went to use the restroom before the flight departed, the floor was sticky and smelled strongly of urine. had they even cleaned it on the turnaround? doubtul. several other toilets also smelled like urine early in the flght. the touch-screen on the entertainment interface is not very user friendly and was kind of frustrating.
Cons: One of the boarding crew member in Bucharest, a younger bearded male wearing glasses, was extremely rude to my husband. Boarding started a bit late, and I had to run to the ladies room. The ladies room was crowded and housekeeping was frustrated about the mess left behind by some ladies. Meanwhile my husband was approached by the above described crew member. When my husband told the crew member that I was at the bathroom, the crew member start yelling at my husband stating : I don't care, call her, u are late". When I finally arrived, there were 2 more couples behind us. People were also at the plane's door awaiting to board and find their seats. We were not late. The crew member was totally unprofessional by the way he approached my husband, the tone of his voice and his comments. My husband doesn't speak Romanian and he told me about the incident while walking my towards the plane. I couldn't go back and get the crew member's name.
Pros: The boarding was fast and efficient, and the entertainment system was modern.
Cons: The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m.
Pros: Fell aslep right after takeoff
Cons: Delayed flight
Cons: 1 hour between flights meant a very hectic transfer.
Cons: They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta.
Pros: I will never use again
Cons: Nothing to like , people very rude
Pros: Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again.
Cons: The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen.
Pros: Service was very good.
Cons: Pasta was so so.
Pros: ample food and no $ to check baggage.
Cons: Seats were very uncomfortable
Pros: Everything on the plane seems clean and well maintained - nothing is broken, worn or soiled. Lufthansa spends a little more effort than other airlines to cut down on waste when it comes to their in-flight food service (real silverware and reuseable dishes). The Munich airport is by far more convenient than Frankfurt when making connections in Germany.
Cons: I was a bit disappointed with the limited seat availability/choices. If you cannot check in online several hours ahead of the departure you are typically left with center/middle seats in the area of the plane.
Cons: The 45 minutes between flights was too short. there is no way this is feasible given that we had to go through passport control. Kayak should NOT have recommended this combination of flights. We almost missed the flight to Chicago.
Pros: The price was good.
Cons: This was NOT a Lufthansa flight. The plane was a United flight. One of the worst I have experienced in 40 years of flying to Europe and Hawaii.
Cons: The plane was shaky, and I was extremely nervous about why the plane was doing that. I’ve been on several American Airlines flights and never experienced this.
Pros: Fast, easy, got decent seats and didn’t have to sit next to anyone
Pros: Everything as great
Cons: The white woman who checked my ticket at the gate was So rude!
Cons: My flight from LAS to LAX was excellent, it was a larger plane , full and was able to stretch out. I would love to fly American Airlines more but flight times for my destinations are not always the best.
Pros: Crew was excellent especially the first class attendant very attentive and always checking on you
Cons: The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait
Pros: Yes everything was great
Cons: Nothing everything was great
Pros: Seat comfortable and professional crew
Cons: Assist foreigners better
Cons: My luggage was destroy one of my luggage
Cons: Gin availability
Cons: Better entertainment
Pros: In flight entertainment and food were great
Cons: Wish seats were comfier and more legroom
Pros: Crew was very nice
Cons: No drunk option other than orange juice or water, and orange juice gives me heartburn so more options necessary
Cons: Staff, room, boarding process, flight schedule and more!
Cons: I upgraded my seats, but we still didn’t get any extras for the price.
Pros: Straight to the point,easy,and convenient
Cons: Nothing yet
Pros: Convenient without problems
Pros: Meal and drink service was excellent
Cons: Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade.
Pros: Quiet, flight. Full but you wouldn't have known it. Had an issue with lavatory door not closing right. Turns out an AA mechanic was a passenger and fixed it!
Cons: I didn't find out until in the air that I needed to download the AA streaming app ahead of time to watch movies on the plane
Pros: Crew was great.
Cons: Older aircraft. No electrical outlets. Arm rests did not stay up. Entertainment only on AA app on personal device.
Pros: We took off and landed safely.
Cons: Felt very low budget and cramped.
Pros: The crew was very nice and attentive.
Cons: It was SO hot in the airport terminal and on the plane, but only on our half of the plane. We were all very uncomfortable.
Pros: Not much
Cons: Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes.
Pros: Plane had mechanical issues. Say on plane for 50 minutes before taking off
Cons: The flight was delayed by an hour because one flight attended didn’t come to work on time
Pros: The selection of music and movies to watch was extensive and wide ranging. All the Star Wars movies as well as great Disney movies as well.
Cons: Felt very rushed when eating. Once the food/drinks were dropped off, it seems right away the staff was ready to pick up and clean.
Cons: This flight was miserable. Seriously, one of the worst flight experiences I've ever had. The leg room was absurdly small. I'm not a tall person and I only had one inch in front of my legs. When the guy in front of me put his seat back it pressed into my knees. There wasn't enough space to bend down and untie my shoes, let alone get something out of my bag. My shoulder and knee were touching the guy next to me (a complete stranger) for the entire flight and there was nothing I could do about it. This was a red-eye but I absolutely could not sleep because it was so uncomfortable, so when we landed I had a terrible migraine and was nauseous and disoriented going through customs. I actually had to sit down in the airport because I though I was gonna pass out while trying to carry my bag, that's how shitty I felt after this flight. On top of that, not being able to sleep on the flight really messed up my sleep schedule and so jet lag from the time change has been made even worse, so I'm completely out of whack and its so much worse that it otherwise would have been because of the horrible flight. Also the food was gross and there wasn't enough of it. Even now, I don't think I have really communicated just how shitty this flight was. I was actually angry when I saw my seat upon boarding, and I'm still angry about it now.
Pros: Very comfortable bulkhead seats on upper level. Flight attendants taking care of every need. Fantastic service, good food, great entertainment. We could ask for nothing more!
Cons: They keep cramming the seats closer and closer together.
Pros: The crew was very good
Cons: The food was not good on this flight.
Cons: The service was mediocre and the food was horrible! It made me sick!
Pros: All good
Pros: The entertainment selection was pretty good on the flight. That is my only positive experience.
Cons: The seats were incredible jam-packed together. We had a 9 1/2 hour flight from Tokyo and could not even sit without our knees touching the seat in front of us. My tray table couldn't even properly extend -- the seats are so tight my tray just folded up on top of me. The food was BAD. 1/3 edible out of each course, consistently. I saw other passengers also dumping untouched trays of mystery meat that came as a side. They handed out egg-tomato-cucumber sandwiches which were inedible. The tomato had gone bad and the egg had a sour taste -- I gagged when I took the first bite. I'm especially disappointed with the seat spacing, though. I had a really difficult time getting in/out of the seating aisle to use the restroom. Even with our bags stored under the seat, I couldn't get in without tripping on/getting my foot caught in the strap of our purses/backpack. I couldn't even turn on one side without my arms or legs touching the passenger next to me -- sore neck, sore back, and still couldn't even get a wink of sleep. I will not be flying internationally with American Airlines again. They are the epitome of an airline trying to cash in on as many seats as possible. Save yourself the trouble and fly Japan Airlines directly -- their food was great and their seats were very comfortable.
Pros: I loved everything about this airline!
Cons: Sorry, I have no complaints!
Pros: Seats quite comfortable. Crew ok.
Cons: Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies.
Pros: Smooth ride and friendly staff
Cons: We were a little delayed
Pros: This JAL flight was actually operated by american airlines using an american airlines plane. This flight was not great compared to the JAL flight we took to Haneda which was actually a JAL plane which was roomier and had pretty good food.
Cons: Food was extremely salty, overly sauced. The breakfast options were salmon or omelette and i got salmon. It was spongy and didn't look like salmon. It must have been mashed with something else and reformed into a roll form.
Cons: Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle.
Cons: The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed
Pros: Food, flight plan on the screen, selection of music and movies, that the lights were turned down for sleep, quiet efficiency of the crew
Pros: Roomy legroom and proximity to the restroom
Cons: There is limited recline.
Pros: Japan Team excellent in customer service
Cons: AA flight crew very poor and not helpful, I saw one of the flight crew almost fight with a customer over a baby crib. As per my experience I had a nice travel suit that I took off and flught attendant did not offer help. I have to store on floor.
Pros: Smooth flight home from Cancun.
Cons: Late arrival.
Pros: The smooth take off and landing beat Pilot and the flight crew ...... "FANTASTIC"
Cons: Forgot to give me my drink
Pros: Friendly crew. Comfortable flight.
Cons: No seat TV.
Pros: None at all. Very poor customer service.
Cons: Very poor customer service. Flight attendant name Daryl H. Colored male , declined to help me put my carry on luggage onto the over head bin. Instead he scolded me not to bring carry on luggage if I can't put it in. The bin wax too high for me . I'm 4'10 inc tall and unable to reach the over head bin. And Daryl H, was sitting on my paid chair. A nice passenger offer his help and put the carry on to the bin. I will not book this airline again.
Cons: Worst staff never flying with this airline again
Pros: Crew was amazing, flight was amazing. No complaints!
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Tokyo Haneda (HND)Japan
Las Vegas (LAS)United States