Find cheap flights from Tokyo Narita Airport to New York from $423

I flew economy class so of course it’s not as roomy as business and first class. But overall it was ok and the seat had an interesting way to recline — the seat itself extended forward instead of the backrest. This way the person sitting behind me would not lose space by my reclining—excellent concept. I wish all airlines used these seats.

Flying with ANA is always a breeze. Seats are very comfortable.

For the price of a seat that is obviously crammed together so as to get many more people onboard and combined with the long flight duration, Free WiFi should be an automatic “Thank You for Flying with Us!” To charge an additional fee when so many other businesses offers it is a bit “cheap” on the airline’s part.

Flight was on time and the crew was as expected, friendly and respectful. Food could’ve been better though.

Food was high quality. Crew was extremely professional, polite, attentive. Flights were on time. Plane had good media tech.

I wish the serve should leach and drink. Maybe because only 2hr

It was ok I thought because my flight was 1pm i was expecting to have lunch but it didn’t and after 7 hr finally dinner time was only chicken sandwich and next breakfast was an hour before plane land in Tokyo. so I should bring some food with me. Japanese flight attend was nice but the other was chewing gum and how she ask and respond to customers was not professional I felt. Maybe because Japan flight attendant is highly train and everyone looked very dress and professional so I was kind disappointed. I like that the bathroom was very clean .

Lovely airport at Haneda. Great food selection. Spacious and private boarding area with dedicated bathroom for each gate.

They did not get my request for veg food that i made a month ago. Also did not have any backup veg food on board or fruit plate or simething. Very disappointing as i had hward about how grwat ANA was supossed to be. Alsio entertainment was lacking and screen and tech was subpar. Overall just mid to low tie. They are living off reputation and are being passed up by most other carriers.

The ANA Staff were great and the plane was comfortable.

We waited to takeoff for about 1 hour delay for a 20 min flight.

Packed in like sardines, very uncomfortable. Sitting the aisle my shoulder was rammed into numerous times by rushing flight attendants. Also flight was very cold.

Your app is impossible to use. I couldn't load it. Then i couldn't open it. When i finally got both those things done -with much help -then i couldn't open the app to install a credit card. The upshot was 4 flights without access to food or drink. When i first tried to download united app some company called starlier opened instead and i would up signing up for some 49 dollar a month music service which i still have not been able to cancel.

I was happy to be seated with my teen daughter. On my arrival flight we were not together. Drink choices were great. Food was ok. Lots of entertainment options. Pilot communicated well and gave us a heads up about wind and turbulence. Made it less anxious.

The real big issue with this flight was that it was 3 hours delayed. Other than that, no big praises or complaints.

Overall it was good. The flight was bumpy at times, but the pilot made us aware every time. As a result, no snacks/drinks were made available. Seats were tight but that’s okay as I had a window seat.

the head jack on my seat didn't work and the power outlet didn't work for my seat

The crew’s attitud was not good, only worried for pilot’s comfort, so I ask myself why do I pay so much for so less. The plane is old and broken. I will rey another airline

That flight was smooth, and staff we courteous. it was a full flight so very tight. The boarding through security was not properly controlled. it was rushed and the scanning process for our bags, etc. was pilling up at the other end with no time to empty our belonging my personal items almost toppled over on the floor if i hadn't caught it rapidly. Was it just that time, or always like this - cant say. other than that all else was fine.

Boarding process was well organized and orderly even though flight was fairly full. Water bottles were provided during boarding which was great as I drink a lot of water. Bathroom was not as clean as it could have been but was acceptable and fairly dry. Food however was mediocre. I have had better food on 2 hour local flights in other countries.

Nice people. Awful.delays and inconvenience. Plane was old and comfort level poor. Food was not great.Two overnights in Canada when flights were meant to have an easy connection. Disappointing all around.. All in all shall be grateful and happy to get home..

Seats could be more comfortable and food can be better and price was too high

The crew could have been more gentle passing thru the isles rather than violently hitting/bumping into isle-side seats. They were always running through the isle.

Worst airline I ever flown. Never gain. Seats are hard and narrow. 13 hour flight to Japan was torture. Basically a cattle car.

The staff were so kind and helpful. We flew back from NY with another airline and it was horrible. We will always stick with Air Canada as everything was far better!

Air Canada ignores economy passengers. At Narita airport, 6 ground crew members were catering to priority passengers in Area A, while no service was provided to the economy passengers at Area D. Over a hundred passengers were queued up at Area D, but no ground member came over to provide any directions. The self-help check-in system was malfunctioning, rejecting our luggage that weighted around 12kg as oversized. Hence the hundred or so economy passengers were really angry about the lack of support at Area D.

A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?

The wifi I paid for did not work. The seats are tight.

There were no free snacks…little pretzel bag or cookies like we had on our flight out.

Great. As a tall person the seats are quite cramped.