Find Cheap Flights from Japan to Seattle/Tacoma Intl

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Only 1 Checked bag per person Too long to check in due to excess baggage, and dual passport for visa. Excess Bag Fees

I enjoyed having a larger screen for my personal in-flight entertainment. It was much better than on the 777.

The seat was noticeably less comfortable on the A330 compared with the 777. The breakfast meal was pretty bad.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Tempting fare for a long haul flight. Luckily they had new air craft 787 on this sector.

Bad food.

One leg of the flight was a dreamliner.

Food was the worst I have had in memory. Crew are also the worst I have experienced in memory.

Good guidance

There's no boarding zone?

Fan tasting service by the crew members from the point of check in. Very attentive to all details.

Nothing

The flight destination is Beijing but we need re checkin at Shenzhen and the worst is we need to pickup bag and rechecked baggage

I've travelled extensively and ok many different airlines and Hainan is by far the worst. Not good communicating prior to the flight especially about delays. The food was in edible. Seats where uncomfortable and on each flight here was something broken on my seat. No entertainment on flights between Bangkok and Beijing. The crew was So unfriendly and wouldn't help at all when we asked them for help when one of our travel companions was ill.

Food was great.

Seats lack cushioning.

The crew was friendly, kind, and efficient. I received curtious service with a smile. They even left me a note while I was sleeping, rather than disturbing me. When I awoke hours later, they still happily brought me food and drink!

My main complaint is the quality of the seats. They recline decently, but are some of the hardest, most uncomfortable seats ever. This, in my opinion is unacceptable for such a long flight. On this same trip I took 45 minute flights with 5x the comfort!

Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful.

JAL doesn't disappoint!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The cubicles in business class.

Loved the comfort of the A380, the big seatback t.v screen even in economy class & the on time flights for the most part. (Of the 4 flights I took, 3 were on time departures, and only one arrived late). The ground crew at check in were always incredibly helpful at LAX, ICN & BKK as well. I loved that they always confirmed I had a special meal request & willingly accommodated my seat request as well.

Limited entertainment to choose from. (Please try and mirror the amount of entertainment Cathay Pacific and Emirates have; especially for Bollywood films). Also, the cabin crew had very limited English proficiency & it was difficult to understand their English P.A announcements at times. In addition, please note that cauliflower isn't the only vegetable an AVML can be cooked with. There ARE other vegetables to choose from. Also, the fish in the SFML smelled strange. Please revisit the menu for both meals & try to be a bit more innovative with the taste.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

Crew mostly left me alone to sleep. Boarding was smooth.

Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently.

We liked all the services

When we got to Hawaii pick up our bag n drop it off was a headache

It was a long flight but Korean Air made me feel comfortable.

The attention I got in coach was as if I had flown first class. The ladies were always smiling and very prompt if I needed anything. They were friendly and it made the trip doable.

Wish the bathroom was cleaned a little later in the flight. After many uses it was looking rough.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.