There was cold air blowing on our feet the entire flight.
Terrible all around. About 10 total delays and one on flight delay totalling 7 hours. No information except lies was given the whole time.
Customs was disorganized and we were sent to the back of the line twice. The people working there didn't know what they were doing. Then our flight was delayed 3 separate times, first 2 hours, then another hour, then another hour. The seats on the plane were made for children. Luckily it was only a 1 1/2 hour flight.
The flight attendant was trying very hard to comfort passengers with very cheerful attitude. She was a savior of the flight.
The way the ground crew handled the delay such as the way explaining (or lack of) the cause of delay to the passengers after the 5 hour of extra waiting.
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