Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 15% drop in price.|
|December||Most popular time to fly with an average 20% increase in price.|
Average price round-trip
|$363||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines and Alaska Airlines have all waived their change and cancellation fees on flights from Toronto to Dallas/Fort Worth. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Toronto to Dallas/Fort Worth.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 580 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 3h 33m, covering a distance of 1208 miles.
There are 46 (nonstop) flights between Toronto and Dallas/Fort Worth Airport per week, averaging 6 per day.
In the past 3 days, the cheapest one-way tickets were found on Air Canada ($160) and American Airlines ($165), and the lowest round-trip tickets have been found on American Airlines ($222) and Multiple Airlines ($256).
American Airlines (3 times daily), Alaska Airlines (3 times daily) are the most frequent flyers on this route.
For Toronto to Dallas/Fort Worth Airport, Thursday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Dallas/Fort Worth Airport back to Toronto, the best deals are generally found on Tuesday, with Saturday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Toronto to Dallas/Fort Worth Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Dallas/Fort Worth Airport from Toronto is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Dallas/Fort Worth Airport with an airline and back to Toronto with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Dallas/Fort Worth Airport from Toronto up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Cons: "Customs massively backed up. Somewhat disorganized"
Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."
Cons: "Delay was over an hour"
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Pros: "On Time. Nothing else to say,"
Pros: "Entertainment system, snacks and friendly crew members"
Cons: "Serious delays on flight. It was very tiring and became an all day affair."
Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."
Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Pros: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Cons: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."
Pros: "20 minutes ahead of schedule"
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Cons: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"
Pros: "Everything was great"
Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"
Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Pros: "Delta flew their way back into my heart this time around"
Pros: "I liked the legroom and the seat"
Cons: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."
Cons: "Customer service"
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Pros: "On time with no drama"
Cons: "Temperature was too cold"
Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"
Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Cons: "The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you""
Cons: "Please review the message I sent concerns Atlanta hartsfield."
Cons: "I thought I stated this before about the flight (5), Treatment (5) all the rest (5), but Atlanta Airport does not support disabled people using scooters to get from one plane to another. With more people using these, only a matter of time until a reporter males this an ISSUE. Meanwhile I will make every effort NOT to use ATLANTA HARTSFIELD. This includes my wife, also using a scooter."
Pros: "Very courteous staff. Legeoom not too bad."
Pros: "Service in the flight !!"
Cons: "I showed up 2 hrs before the flight. Was told the flight from Toronto to Minn was delayed 30 minutes and go stand in line to speak to an agent. There were approx 20 in line yet only 2 gate agents at 4:30pm. One of the gate agents kept helping the Premium members and bypassing the standard line. The other agent was in a coma as his average person at counter was 10 min. Finally get to counter and they hand me a boarding pass going via Salt Lake in 30 minutes. But has a 3 hrs layover in SL. I then get to US Custom check for US residents re-entering and the line was a good 30 minute wait. You would think the Delta folks would have accounted for that line. I had to ask everyone in front of them if I could skip in front as the plane was now departing in 10 min. I had to then run on a bum knee and was the last to board. The agent at gate was saying we were calling your name but did they think I could have been stuck in customs? On that short of a window they should have walked me through Customs to make sure I got on a flight they wanted me to take versus my scheduled flight."
Pros: "Delta provided a superior experience!"
Pros: "Easy loading and unloading the plane. Friendly staff"
Pros: "Reachung my destination"
Cons: "I can appreciate the stress on everybody's mind but this was the worst time i had flying. Short story, 10am thursday-7pm friday. Less short story, 4 airlines, 3 security screenings and 2 customs stop points.7 delays, 2 cancels and 1 miss. It was a ping pong nightmare and 2 times it was suggested i take a bus...after i spent the money on a plane ticket with no offer of compensation, food vouchers or hotel accommodation. Delta has to convince me to come back to them."
Pros: "Nothing at all"
Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Pros: "I had a good flight and the Captain kept us informed of our flight delay in departing. S"
Cons: "A male flight attendant is showing me where in the bin to put my carry on and didn't even make an attempt to help me even though I'm an older woman. Sometimes the passengers are more helpful."
Pros: "On time, boarding very fast and crew very friendly"
Cons: "My son's seat was filthy with red stains of some liquid on the tray and window"
Pros: "All excellent"
Cons: "Snacks without caffeine"
Cons: "Lost bags"
Pros: "Always a pleasure when flying with Westjet. Crew is always better than Air Canada"
Cons: "Update the seats please. They are so old and there was no cushion"
Pros: "Crew were very caring. Seats were OK"
Cons: "The flight was delayed for over 2 hours without explanation or apology. The entertainment system did not work on my computer. Either the system was not working properly and/or the troubleshooting instructions were incorrect. This was a five hour flight with no entertainment, in a cramped seat."
Pros: "Crew was great."
Cons: "In flight entertainment was poor. Seat was poor."
Pros: "Kayak is great for finding the right flights that fit my travel schedule. WestJet staff are very friendly and are very helpful getting you on board the plane."
Cons: "The WestJet BASIC fare restrictions are very anti-customer centric. I know the fare is about price only. However, prior to the change the airfares were the same, but the restrictions, like missed flights were less penalizing. This fare structure is a WestJet - Win; Customer - Lose."
Pros: "Friendly crew."
Cons: "The flight was delayed"
Cons: "Flight was delayed 2 hours, then at the gate boarding didn’t start till 10 mins before take off. Took off almost an hour after the delayed take off time."
Pros: "Friendly staff; A relatively painless check-in and boarding procedure; Flight arrived a bit earlier than scheduled."
Cons: "No power outlet at seat on 4+ hour flight meant dead phone on arrival when used for in-flight entertainment; Now have to pay extra for basic seat selection even after check-in opens at 24-hours prior to departure (I opted not to pay, and got literally the worst seat on the plane... back row, middle seat by the lavatory); Even the for-purchase snacks taste terrible."
Pros: "Did not fly!"
Pros: "Super fast. All on time."
Cons: "I didn't like in a middle seat and being told that in order to move to an aisle seat I would have to pay $13.50. Normally with Westjet it was always free to change seats at Check in. It's frustrating when things change and you only find out at the time of check in rather than at time of booking."
Pros: "No delays flight arrived ahead of schedule"
Pros: "Upbeat crew!"
Cons: "Leaving from the basement of YYC airport"
Pros: "We left on time and arrived on time! That's all I really ask!"
Cons: "Nothing, everything was fine."
Pros: "Plane on time !!! Good service"
Cons: "WestJet seems unable to stick to a schedule. Three of my four flights were delayed and a connector flight through Toronto was cancelled altogether just after midnight, leaving me stranded at Pearson Airport. The ground crew were disorganized and unable to provide clear answers – other than their complete assurance that WestJet bore no responsibility for providing hotel accommodation."
Pros: "Great flight. It was like the plane wasnt even moving !!"
Cons: "Flight was delayed"
Cons: "The WiFi and tv on the app weren’t working"
Pros: "Complimentary drinks"
Pros: "WestJet is by far the friendliest and most professional airline"
Pros: "Lacking social skills ! One on the flight attendants had numerous holes in her sweater. So unlike most West Jet employees!"
Cons: "Unprofessional! Lazy ! Very ungroomed ! I thought this was the worst two flight attendants l have ever seen with West Jet ! Had this been my first flight, I’d never return! Lots of options to fly with other air lines. That was flight from Toronto to Ottawa. Now the flight from Tampa to Toronto, the female flight attendant in the Plus section was an “ air head “ ! I had preordered the chicken salad & since l was in the plus section on the plane l paid more willingly and when l asked for the cheese & grapes container, she rolled her eyes, came back with the food & no knife and fork to eat the salad ! I tried to get her attention & since that didn’t work, I used the buzzer! I politely asked for a knife & fork to eat the salad! The young flight attendant had trouble processing the information so l very politely repeated my request! Lordie, it was training day at West Jet !"
Pros: "On time"
Cons: "Seated in Plus (1F) but legroom was cramped, no choice of decent food (cookies, chips and chocolate - all sugar or fat & salt) Most of the TV channels were not working along with the map display. Definitely not worth the extra cost of Plus fare"
Cons: "No tv in back rowa"
Pros: "Too much fog so plane could not land. Had to rebook out of Toronto for the late afternoon. Crew was very accommodating with my reschedule."
Cons: "Nothing to like. Never got on the plane. Not Westjet’s fault. They can’t control tye weather."
Pros: "Nice, professional crew."
Cons: "I have a dog in the plane with me. None of my flights offered to make me board first. It harder to move through the aisle by myself with my pup in her carrier and my personal effect . Some nice passengers helped me when they saw I was struggling but O feel that is the crew's job."
Pros: "When I stepped onto the plane, there was someone there to greet you. That was nice."
Pros: "Great service and atmosphere! The crew was so helpful!"
Cons: "I wish you could make the seat space bigger..."
Pros: "Liked the convenience of flying so close from home the crew was amazing dealing with a difficult lady. And the girl I sat beside is now my friend. Woohoo"
Pros: "The staff remained positive in a negative situation."
Cons: "The time delay was unfortunate. If we receive a reimbursement for out lost time, everyone will respect WestJet again."
Pros: "Got a window seat Good deal on price from kayak"
Cons: "Delayed by 2 hrs Lost my luggage and no word on when it will be returned Never told us about why delayed"
Pros: "The crew and service rendered."
Pros: "The crew was great and the flight was fine."
Cons: "Our flight was delayed"
Pros: "Lots of room- great aircraft"
Pros: "On time"
Pros: "The view of the ocean and all the lakes and ponds coming into St. John's."
Cons: "You don't have any good connections from New Brunswick to St. John's."
Pros: "I really appreciated the leg room that we had on all our flights. The seating was most comfortable. Staff most friendly."
Pros: "I was 8 mins late to check in."
Pros: "Basics of chips or pretzels as one food offering"
Pros: "The flight is decently cheap"
Cons: "Everything else is not really pleasant for a long distance travel. I've never felt more uncomfortable in my life during a flight. But i suppose you get what you paid for."
Pros: "Excellent staff. I wish american carriers would take lessons from them."
Cons: "I was sitting next to a 5 year-old boy who had a hard time sitting and his mother had nothing for him to do. He kept kicking me, by accident, and was disruptive and noisy. Finally I decided on a counting game with his m &m's and that lasted for about half an hour. I know that West Jet had mo control over this situation."
Cons: "I had to get searched by crew twice even with the delayed flight it was random even going through all the proper procedures of checking in with my carry on luggage and etc. It was not organized and I got the run around and I just felt like not a valued customer. When boarding the flight I got passed over with beverage and snack. My neighbors next to me looked at me with concern and I just ignored it and didn't want to ask because I was already bothered by my whole experience coming back to New York."
Pros: "Check in time"
Cons: "Had to buy food and my luggage which had my medications didn't arrive with me"
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."
Pros: "Smoot boarding on time leaving earlier they were we supposed to be everything will be smooth"
Pros: "Good helpful crew. Reasonably sane boardingon a full d flight."
Pros: "Actually a good flight. Uneventful!"
Cons: "I didn't know how to get the entertainment offered so it would be nice if there was some info on how to go about getting it."
Cons: "we didnt have an eta number to check in our flight on time. The front desk staff iwas so nice and helpful to rebook a later flight for us without having us to pay extra."
Pros: "Plane was new and good"
Cons: "Flight was 4 hours delayed"
Pros: "Very old aircraft. Looked extremely run down and many things were broken."
Pros: "Warm welcome, on time and comfortable"
Pros: "Comfortable economy seats. Excellent experienced staff."
Cons: "Food was so so. Entertainment system is old and a bit slow."
Pros: "Fast onboarding, quick flight, travel agent went above and beyond fixing my ticket"
Cons: "My ticket had to be reissued and I was the last one to board the plane."
Cons: "Being late and I missed my next flight. I talked with the customer service to book me on next flight from Dallas to London. They did that and told me that they moved my luaggage to the new booking but didn’t happen and I was going around in London looking for my luggage."
Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."
Pros: "Customer service."
Cons: "Entertainment need more movies"
Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Cons: "Flight canceled want able to rebook"
Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"
Cons: "Leg room/space BA offers is calculated for short and small body frame passengers and it is on not acceptable. It feels like cattle Wagon. BA should show consideration for real passengers not some sort of statistical average. I am 6'4" and sitting in your plane's cabin inflicts hours of body pain. The space given is sufficient for children and teenagers. Also sitting in the hot cabin for extended amount of time is extremely uncomfortable. Why there is no cooling and proper air ventilation right from the beginning?"
Pros: "On time, friendly staff"
Cons: "No entertainment in board and the AC dripped on me."
Pros: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Cons: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"
Pros: "The entertainment and the service"
Cons: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Pros: "Impressive airplane at first sight when boarding."
Cons: "Blankets were a little bit dirty. Screen was very small compared to other air crafts. Food was... British. So it was OK. Crew could have been better."
Cons: "The food"
Pros: "Not much."
Cons: "The replacement plane was very old. The entertainment screen was actually smaller than my phone, with just 4 low definition movie selections that started at preset times. My phone had 45 HD movies that started whenever I wanted them to. Toilets were dirty and in poor condition."
Cons: "airfare.com is truly awful, and I'll avoid using that service in future"
Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."
Cons: "I usually like plane food, but the gluten free meal just was not good. The chicken was very tough. I got a bottle of vinaigrette, but no salad!? Initially, I got no GF snack. Very shortly before landing a received a cold fritata in a box with warning "the contents may be hot" or not..."
Pros: "Entertainment was excellent, the crew was very professional, overall the flight was very pleasant"
Cons: "The flight was 2 hours late on the take off"
Cons: "The flight from AMA to Dfw was cancelled . I was told in March , yet no one told us . We had to book that trip ourselves & pay for it out of pocket , even though it was supposed to be part of this flight . We called the airline trying to rebook that flight & was told they couldn't till the next day , yet we could go online & book it ourselves . Pretty poor way to run a business . If we hadn't gone online to check in the night before , we wouldn't have known about the cancellation till we showed up at the airport . Very disappointed with your service"
Pros: "Good food Seats were reasonably comfortable Boarding process went ok"
Cons: "Ticket sold as BA, but was shifted to AA (I'm assuming this was due to overbooking) Old aircraft - no power on seats, old TV displays, limited movie selection."
Pros: "When the flight was delayed and I missed my connection, the crew had a new ticket for me by the time we landed."
Pros: "The seats were too cramped leg wise is why the lower rating"
Pros: "Short jump to Dallas"
Cons: "Didn't even offer or apologize for no drink service. Prefer Southwest-excellent customer service. Airport check in was terrible. Was placed in 3 different lines before the computer checked us through. Worst I have EVER experienced."
Pros: "Arrived at my destination"
Cons: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."
Pros: "direct route to madrid"
Cons: "low quality entertaining system low quality meals"
Pros: "The staff are good, and that is probably the only good part. This trip is operated by American Arilines"
Cons: "The airplain is too old. It is time to upgrade. Each seat should has its own TV. There should be a charger too on this long flight."
Pros: "Travelling buisnes means a lot to me."
Pros: "Location in the aircraft"
Cons: "Our reserved seats were not available"
Pros: "nice flight, on time. No food expected."
Pros: "Crew was nice"
Cons: "Ir was an American Airlines plane, had really small and olf screens that didn't work."
Pros: "On Time"
Pros: "The plane took off and landed on time Good with giving water with regularity."
Cons: "The Plane was so cold I needed to wear a sweater, scarf, down jacket and a blanket, compared to only having to wear a button up long sleeve shirt for the flight to germany. When i would get up to go to the bathroom I could see a large portion of the passengers wearing winter coats, hats, scarves, and hoods to keep warm. The temperature was never addressed during the flight. The flight crew with one exception could not have been in a worse mood. For example whenever they needed to tell people what the choices for drinks are they gave a big sigh and rolled their eyes. it seemed as if they had been working for 36 hours without a break and they had to smell trash the whole time. I am very unhappy with the way american airlines handled the british airways scheduled flight and i will make sure to not book with them again."
Pros: "We were like sardines caned for 8 hours. Horrible American Airlines airplane. Lesson learned for next time."
Cons: "asking one of the flight crew to give me a snack for my child was initially reused with the excuse that she didn't have any. Came back after few moments with an angry approach and the snacks showed up all the sudden when asking another flight attendant"
Pros: "Departed on time"
Pros: "The flight attendants were generous and helpful. I like that there was lots of water served, and lots of extra snacks and more water at the back of the plane for those who needed it."
Cons: "The light controlled by the switch at my chair illuminated the seat of my neighbor, due to a mis-alignment that the stewardess was unable to correct. The light switch of my neighbor also illuminated her seat, which meant that she had two lights to read by, even though she wanted to sleep, and I had no lights to read by, even though I had a lot of important work I was hoping to get done on the flight. The stewardess suggested that I switch from the aisle to the center seat (occupied by my neighbor's husband), but I did not want to switch seats like that because the seating was 5-across in the center and I didn't want to have to climb over two people unrelated to me every time I needed to use the bathroom. There was a sparse selection of movies, but it included a few I hadn't already seen, which helped the time pass - much better than my flight from ORD to CDG where the plane didn't even have personal entertainment systems and the common system only played TV shows."
Cons: "The flight was delayed due to equipment malfunction almost missed my connection in Dallas onward to Frankfurt"
Pros: "Accommodated me when I was just off the check in time. Provided me with special meals that I had ordered inflight. Flight crew was very courteous. Enjoyed the new movies."
Cons: "Couldn't charge my laptop on a long flight. The tray table was a bit forward and did not have the cup holding circle. Got a bit hungry and had to bring out my own sandwiches that I had luckily packed, saw others snacking too; an extra snack would be nice, although, they did serve an ice cream which did not seem to be enough on a long day flight. Was an AA flight instead of a BA flight as shown in the itinerary."
Pros: "In flight personel."
Cons: "Machine was defect in Dallas. Ground crew must know how long it takes to get new plane. But official delay kept increasing every half hour."
Pros: "The crew was very friendly and helpful"
Cons: "The food was awful and the entertainment system was old and working only intermittently."
Pros: "All overhead bins taken by people several rows behind our seats leaving no place to put small carry on bag but ulnder the seat. This left no leg room and was very uncomfortable."
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Cons: "Food quality"
Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Cons: "The wifi signup process not seemless with Android."
Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"
Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."
Pros: "The crew was wonderful! Especially Glenda."
Cons: "The flight was delayed six hours."
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Pros: "Poor attitude. Seemed as though they were doing us a favor serving us. Did not pick up garbage for at least an hour. Absolutely zero personality"
Cons: "I do not like flying American. Still sitting and waiting on my flight to Waco"
Pros: "Always we have a good experience"
Cons: "Having my 5am oneway flight cancelled 3 hrs before flight time resulting in rebooking with layover and tripple the time it would have taken to get to my destination"
Cons: "Not able to check luggage all the way through"
Pros: "Landing at destination"
Cons: "Plane, food,seat, entertainment and missing flight crew"
Pros: "Great entertainment system at each seat"
Pros: "Large plane, and helpful crew."
Cons: "Not much."
Pros: "Excellent entertainment options"
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "American airline flight to Paris was great"
Pros: "Snacks and entertainment"
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Cons: "Boarding took forever and I'm a Premium passenger."
Pros: "It was excellent!"
Pros: "Slept very well in business. Great crew!"
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "The friendly personal"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Cons: "Self check-in staff at Seattle was not that helpful."
Cons: "A guy passed out prior to boarding, then they put him on the flight. We push back from the gate and start the engines and the guy passes out again. Now we are delayed 35 minutes. Why did they put someone one the flight that was clearly sick before he ever boarded then you make everyone miss their connection in Dallas. We got to the gate for our connecting flight 9 minutes before the pushed back from the ramp and they would not let us on??? WTF poor customer service!! Fly southwest from now on!"
Cons: "Boarding was slow. Flight to Chicago which was at the same gate took way too long to board. Could not figure out the problem. Took WAY too long to get wheelchairs to unload passengers off the plane that was to take us to Dallas. Sat on the tarmac for additional 20 min. Delay cost me an additional 2 1/2 hours later in Dallas and FIVE hours in London airport!!"
Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."
Cons: "I ask many AA customer assistance this question no body help me understand. I buy a seat and a 70$ extra for a premium what does this seat offer , what am I paying 70 $ for"
Pros: "Polite and professional"
Pros: "On time. Friendly crew. Good price."
Pros: "They switched my flight promptly when I missed my connection."
Cons: "I missed my connection for no apparent reasons. When asked for compensation they said there was nothing they could do and cited reasons Regarding the boarding and deboarding of a special needs passenger."
Pros: "Flight cancelled. Got routed through Aviancs."
Cons: "Then take different fly from Florida to NC then waiting another fly at 5:45 pm to Dallas at 8:45pm. My fly should be 1:30 to Dallas 4:30pm non stop, that day we have appointments 8Pm. End up we back to Dallas 9Pm is bad. If we waiting for fly from 8Pm delay we may be home or be home at midnight time that is very bad."
Pros: "I liked that it was on time and that I was a safe flight. The people at the checking counter were nice and helpful."
Cons: "This flight was good, but when I fly in July I pay extra for protection and extra for better seat. Flight was canceled and they put me on different plane, which make my day in San Diego very difficult, because I miss my meeting, I didn't get better seat ither,instead I got seat in front of toilet and for 3 hours have to listen door bunging and terrible smell. I never been compensate for canceling flight or extra seat price.Nobody care even apologize. I hope that was just unforchened incident and I still like your company and still flying with AA, but I was really disappointed. Sincerely Vera Vasiley."
Pros: "We had a delay due to an equipment malfunction. They deboarded us so we didn't have to sit on a hot plane. That was greatly appreciated. The crew and gate personell in Cedar Rapids were very friendly and organized in getting us all back on the plane as quickly as possible."
Cons: "We made up time in the air to Dallas. We arrived early and waited about 15min. Due to another plane being in our gate."
Cons: "The delay, the landing and that you don't have at least one free documented baggage, that feels like a scam."
Cons: "Would be nice to know ahead of time if flight is equipped with an in seat television so as to be prepared to bring headphones."
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Cons: "Flight was nearly an hour late because co-pilot was late. Totally unprofessional."
Cons: "Some of the crew were rude, had us waiting forever get off the plane"
Cons: "I was late departing from Omaha to Dallas, then was held back till 2 p.m. to fly to Corpus Christi. I was never apologized to as well for my delays."
Pros: "Great flight!"
Pros: "Nothing about American or the way they do business is good!"
Cons: "I paid for first class seats plane broke put on another in economy seats! And everyone refused to comp us or help us out! Horrible airline avoid if possible! This was twice AA has messed me and my wife over!!"
Pros: "courteous staff"
Cons: "no food, even for purchase, was offered no snack for 3 hour + flight"
Cons: "Food could be improved!"
Pros: "Boarding was smooth"
Cons: "More entertainment choices"
Pros: "Everything except delay"
Cons: "3 hour delay thst redulted in missed connections in Seoul."
Pros: "Crew was great! Seats small and terrible !"
Pros: "Flight was ok overall. Staff were nice."
Cons: "I don't think there was enough crew on board to serve all the passengers. Water was only offered once. I did get to watch free movies from Vancouver to Toronto. However, you had to pay for entertainment from Toronto to Costa Rica"
Cons: "crew was rude and unhelpful with delayed flight"
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "Had an aisle seat."
Cons: "I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements."
Cons: "Almost missed my flight because an Air Canada representative insisted I could not use my visa debit card for the luggage fee. I then tried to pay cash, but he said that he didn't accept Canadian currency, so I would have to use the ATM to withdraw American cash. I did, and the fees were ridiculous. Then, he didn't have change to break the 40$ i withdrew into his $25 fee. I proceeded to follow him as he walked around for twenty minutes asking random people at the airport if they had change for a twenty. It was very embarrassing and stressful, as I already was in tears from saying goodbye to my partner. Boarding the plane wasn't a problem, but getting on a plane in Orlando, Florida with the air conditioner broken with a plane of 300+ was outrageous. It felt like a sauna in the airplane and the kids were screaming in discomfort, something a 20-something like myself wanted to do as well but had the control not to. It's a shame because we used Air Canada a lot to travel back and forth to visit each other, but with this last trip we will no longer be using this airline and will shop for alternatives who are worth the price of admission."
Cons: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."
Pros: "The cabin crew were excellent"
Cons: "The food was ok"
Cons: "No vegetarian options"
Cons: "No offer to have transportation to gate. I am disabled and had a very long walk."
Pros: "courteous flight crew"
Cons: "poor service at the gate....the staff does not care, does not answer questions, avoids looking into problems until the last minute I was told there is no way I will be upgraded when I asked and then when boarding I get an upgrade into a middle seat which I totally hated food is not good entertainment selection is ok"
Pros: "It was amazing and super easy. I cant wait to go back."
Cons: "I wish they had a meal and free checked luggage. Not the worst, but not the best part"
Cons: "Very comfortable seats in business class. Great service, good food and on time."
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "Flight staff was nice."
Cons: "The plane was VERY tight. It is probably the plane with the least amount of legroom I have been on, very uncomfortable. The flight staff, although nice, was uninformed of the necessary paperwork to enter the DR and, as we landed, it made a big mess because no one knew what they needed and had to start filling out paperwork all at once."
Pros: "Nothing! Unpleasant unhelpful crew at gate, no better onboard, absolutely moist cramped seating ever! Disorganized and late- boarding, departing, waited to disembark at arrival, 25 min before first bag off baggage......dreadful no one cares"
Cons: "Thank you for choosing Air Canada- smiles and goodbyes- where's all that Before you leave? They treat you like problem cattle to be dealt with, you're anonymous and valueless until you leave then they look at you and thank you?! Missing sincerity And service!"
Cons: "Very tight seats in economy"
Pros: "Friendly staff"
Cons: "No wifi"
Pros: "Hard to find positive when your knees are hard pressed to metal bracket of the seat in front of you. They should be ashamed squeezing that many seats in to make an extra buck. Shame on you Air Canada."
Cons: "There is zero legroom in the seats! At 6'3" my knees literally jammed the seat in front of me. Sad to see profit has created the need for this much discomfort."
Pros: "- plane had more legroom than the usual - plane left and landed on time, an always welcome outcome for an AC flight - in flight movie selection was good"
Cons: "- plane was overbooked, and boarding took a while - staff only offered drink refreshments (ex. coke, coffee, etc) once, rather than the usual twice. The other time they just came by with water, which the flight attendant accidentally over-poured and spilled some on the middle passenger between me and the attendant. Good thing it was only water... - more turbulence than usual, but out of the control of the pilot"
Pros: "Staff communicated delays well, and they were polite once we got going. In flight entertainment offered was good, but heard some passengers having trouble with their screens not working."
Cons: "Delays, delays, delays. Theme of my vacation. When we arrived in Dallas we had no idea what baggage claim we were supposed to be at. There was no announcement, flight information displays didn't say anything."
Pros: "On board entertainment available and more room. Not a full plane"
Pros: "The flight attendants were vey kind, and the landing was very smooth. It was an excellent flight."
Pros: "The crew was nice, accommodate well. Sit lean back okay, good convenience of charging mobile device. Food was okay. Entertainment good choices."
Cons: "Where do I start? Baggage check in is horrible and long. Wait in line for 1 hr with all counter open. Process just too long and too slow. Unclear of instruction for paying extra baggage. Security at gate taking too long to get through. Seat is too small, a larger person took almost 1/3 of my seat for the duration of flight and he wasn't that big. No noise control in aircraft, couldn't sleep at all (9hrs flight), kids and adult taking, playing like there home. The cabin smell very very unpleasant, due to body odor of passengers. Only 4 restroom for whole economy class, but 6 restrooms for 40 passengers of business class Due to the region of the air liner at, majority of passengers were rude, obnoxious, loud, and really really smell."
Pros: "Great free movie selection to watch on the flight!"
Cons: "The crew and gate check-in assistance is mediocre. Their attitude is one of indifference. This group is probably just a little better Spirit Airlines, which I consider the worst airline I have ever flown on. Also, I had to pay exorbitant flight change fees. These flight changes should be free. If I have the option, I will not use Air Canada in the future."
Cons: "The flight was delayed for a long time, after so many frequent changes. The airline did not even give an excuse or explanation for the changes and the delay."
Pros: "The food was pretty good."
Cons: "Outdated plane with no built in entertainment for an 8 hour flight, and then they still charged $10 to rent a screen. Bathrooms were gross and there were tissues instead of paper towels. Overall very disappointing and uncomfortable flight."
Pros: "Crew was very nice and efficient in serving and helping you. The entertainment was nice, you could watch a movie or different TV shows if you wanted."
Cons: "The drink was a little small and they don't leave the can with you anymore, only the plastic cup drink is served in."
Pros: "The gate agent was in a really good mood, and I made her laugh, so she bumped me into business class. The flight crew was awesome."
Cons: "Old, sad, smelly, loud, poor upholstery, seat structure so old and so stressed the guy in front of me was almost in my lap."
Cons: "Canada Airlines lost my luggage and I still don't have it."
Cons: "It was cancelled."
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Pros: "The movie selection and the food was great! The crew was friendly and helpful."
Cons: "The lack of space in the cabin was very uncomfortable."
Pros: "They were on time and the flight crew was very nice."
Cons: "The seats and the plane was just too small for such a long flight."
Pros: "Friedly staff"
Pros: "Everything and I have alot if air miles under me.The flight crew was great. The aircraft was great."
Cons: "The food could have Ben a little been a little better."
Cons: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Pros: "Entertainment, and a comfortable flight."
Cons: "Announcements were not loud and clear when boarding. No complamentary food or snack was offered."
Pros: "Never thought Canada air is so bad in international air services. Would never use Canada Air for my international travel in the future."
Cons: "no entertainment in flight during almost 3-4 hours of flying time."
Cons: "Very very bad customer service. I was flying to Rome from NYC on Friday night and my flight was cancelled. I was just notified by a text saying that there was a change in my flight. After calling customer service, I was forced to take the afternoon flight on Friday as I had to be in Rome for a wedding on Saturday. Even if I was rushed to the airport (my call with the customer service took place at 12.00 and the flight was after 2.30 hours...) and cancelled all my appointments and had to take special permission to leave from work, I was never offered any upgrades or refunds while at the same time the attitude of the rep was take the change or leave it. At the airport, I called again the customer service to understand better the cancellation policy based on their website and their response was to apply on the website and maybe I would get a little bit of money and they don't offer upgrades for these kind of situations. They indicated that it is up to gate manager to decide for upgrades, which when I tried this approach I was notified that the customer service should have flag me appropriately....I don't really care about the refund or the upgrade as at the end I was able to reach my destination on time; however, it was extremely disappointing to see a whole organization that does not take into consideration their customers time and ignore any descent customer service to them. Simply, never again."
Pros: "Pros: The onboard crew was nice. The entertainment was good (nice selection of television and movies) There is an entertainment touch screen for each individual."
Cons: "Cons: They moved the gate THREE times! We had to walk all over the airport because they were so unorganized. The seats were VERY uncomfortable. It was difficult to sit for even a few hours. There are no snacks unless you pay. The entertainment touch screen is of poor quality."
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Pros: "Very good individual entertainer system in seat backs of new boeing dream liner."
Cons: "Called in advance re special veg meal but they didn't have it at mealtime."
Pros: "Actually a very good flight, the flight was delayed by less than a half hour, but was really no bother. Slept very well and had enough leg room."
Cons: "The food was not even close to good or even average."
Pros: "Crew was respectable and the food was good."
Cons: "The policy of having to check-in in order to have a seat is ridiculous and borderline racketeering. If one pays for a flight, they should get the ticket they paid for. It should not be based on whether they check-in because Air Canada wants to make more money on selling their seat because they didn't check-in. This is unacceptable. Since it's a company policy, my wife and I would enforce our own policy in response: we will choose not to fly Air Canada again."
Airlines flying from Toronto to Dallas/Fort Worth have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights