Find Cheap Flights from Toronto to Miami (YTO - MIA)

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

In Toronto, I waited in line at the AA ticket counter. By the time I got to the counter it was a few minutes after the "one hour before flight cut off". I was there in time! I had to give the ticket agent my credit card and she charged my card 400.48! The AA agent was mean and very unprofessional. She told me I had three minutes to make a decision or be stuck in Toronto until the next day. My flight was delayed and I would have made it with no problem. I even have Global Entry! My original flight to Miami was non-stop, instead I had to take a flight that connected in Miami. That flight was two hours late! This was the worst experience I ever had!

The flight attendants weren't very kind. I needed some help to set my carry on luggage in the upper compartment and the male flight attendant just stranded there seeing me struggle.

quick enough flight

no in-flight entertainment, not power outlets, lack of leg room

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

Comfort of sitting

Crew was a bit slow but okay

I liked nothing, the flight was delayed 3 1/2 hours and was notified when I arrived 2 hrs before flight . The Airlines were not helpful at all. Then when I got to my seat on this late 3 1/2 hour delay my seat was broken and uncomfortable for the rest of the flight which was three hours.

Did not enjoy the flight or your flight attendants They were rude and did not satisfy me as a customer at all Would not recommend Air Canada rouge to anyone and will avoid booking with Air Canada again

Flight was delayed more than 2 hours, seats very tight

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

After boarding the flight, having to sit and wait long in the plane....flight delay before take off. no meal without having to pay for it offered only a small cup of juice/tea/coffee to sip on. Not even a light snack or a can of juice is too much to ask for, considering the cost and comfort cut backs to fly with Air Canada

At least it was fast..

No space, no tv, no food, no music, no blanket, no water, nothing. Pack everything you need or bring your credit card