Find Cheap Flights from Toronto to Washington (YTO - WAS)

Excellent service, speedy process, stress free, friendly atmosphere. Felt like I was in mad men :)

I enjoyed the free refreshments at the airport, and the crew was very helpful and attentive. Great experience overall!

Did not even allowed me to board

Both Kayak, priceline and air canada are responsible for my inconvenience and i will sue all three of them

Very small plaine

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

I liked the fact that even though we board our flights 30 minutes later we got to DC on schedule. The pilot took into consideration that there were people that needed to get to their next flight. I'm sure it was appreciated

no food or entertainment but then again the flight was only 50 minutes

Flight was on time

That I was not allowed to move into empty seats further forward. And that I would have had to pay more for a seat closer to the front. Airlines say they serve the public but they do so only tintype who can afford it. Shame on you.

Great service overall.

Flight was on time and lounge in Toronto is great.

The propeller machines somehow give the impression of not being exactly the latest in technology.

Will not fly Air Canada again unless I have to

Check-in kiosks did not work, lots of holiday passengers, unfriendly groundstaff, resulted in transit passengers (such as myself) wasting lots of time and missing the flight. Groundstaff were unfamiliar with international flight transit process, which is very convoluted in Toronto. Never again.

We were told to check in via the electronic procedure and wait for our name to be listed on a board.. After waiting an hour and a half we were finally directed to the United counter and were able to complete the transfer and go to the gate.

Fast

I liked when it ended. Glasses made of actual glass were a nice touch.

The ground crew in Toronto could use some customer service training (one man at the lounge counter was lovely.) We were hearded like cattle, it seemed extremely disorganized and overall not a pleasant experience. No plugs for devices, no in-flight entertainment. Back of the seats in front of us were dirty.

This plane was very late! I understand this happens a lot.

no entertainment or food. drink service got to back of the airplane about 5 minutes before beginning descent. Problems though were all before getting on the plane. Will not fly through Pearson again.

After 12-hour flight from Tokyo, found flight to Dulles cancelled, with no adequate passenger assistance. Few staff to deal with issues and no familiarity with DC airports, IT support for the few staff available was poor. At re-booked flight gate, the area service desk unattended for an hour; finally found a helpful ground crew who said they are on break and got staff to service the desk, albeit grudgingly. Several flights delayed, in the horrible Gates F-84-99 area; confusion reigned supreme. Staff needs to understand that Dulles is way west of DC and BWI is way NE, so getting re-routed from Dulles to BWI is MAJOR change in ground transportation options and distances. Also need to update IT programming so staff can use it easily without long waits and calls for help. and some air conditioning in the F 84-90 gates area would be nice. Horrible situation--not enough seating, only service in whole area is one bagel shop.

The crew got us out of Toronto very quickly

The incredibly small overhead bins

My Flight was canceled without us getting any notification and causing major delays and headaches with NO offer for compensation to help e.g. with a $70 taxi we had to incur to get from DCA to IAD. Poor service