Find Cheap Flights from Toronto to Washington (YTO - WAS)

Excellent service, speedy process, stress free, friendly atmosphere. Felt like I was in mad men :)

delay

The pilots were EXTREMELY polite, informing us through the intercom why everything is delayed. SUPER flight through the rain!!! FANTASTIC PILOTS!

We were Stuck INSIDE the plane for an hour. If there is a delay either offer a refreshments or let us go back inside the air port and get a refreshments. The crew were unprofessional, i travel enough and this crew was the worst I have seen. On top they offered No hot beverages. Upon my request of a simple cup Of coffee the flight attendant said, NO, ask if I wanted a coke. It is great that he is giving me an alternative but he can simply appogize that he has not made any coffee and be sincere about it. TERRIBLE service all together. We all in the plane have appointments that now we are late to, crew showed no concern.

Smooth flight, great weather. Arrived a bit early, good flight crew.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

I liked the fact that even though we board our flights 30 minutes later we got to DC on schedule. The pilot took into consideration that there were people that needed to get to their next flight. I'm sure it was appreciated

no food or entertainment but then again the flight was only 50 minutes

Flight was on time

That I was not allowed to move into empty seats further forward. And that I would have had to pay more for a seat closer to the front. Airlines say they serve the public but they do so only tintype who can afford it. Shame on you.

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

I enjoyed the free refreshments at the airport, and the crew was very helpful and attentive. Great experience overall!

Great service overall.

The crew was polite and everything seemed fine. Nothing particularly notable.

The one notable downside was that in a flight that hit a decent amount of turbulence and was relatively short, there wasn't more attention paid to passengers who would like to use the restroom

It was on time

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Flight was on time and lounge in Toronto is great.

The propeller machines somehow give the impression of not being exactly the latest in technology.

Fast

The checked baggage came through all the way from CTS-HND-YYZ-DCA. It was great I didn't have to pick them up even once. Thanks.

The boarding gate at YYZ was changed without announcement. No free movie or audio. Snack was sort of sad.

Crew was pleasant and efficient. The entertainment consoles were nice, having games and movies and flight tracking.

Not notified about long flight delay until 5 mins before scheduled boarding. Happened once with my flight and twice with my daughter's.

Flight was late leaving toronto, missed connection to knoxville. Captain/crew never gave explanation. United just kept saying the captain needed more time before boarding. Got to Washington and had to wait 5minutes before the tram left for gate A. United should have known we had arrived and were on our way. I paid a premium to get home at 2:15. I could have paid a lot less to get home over 4 hours later. !$10 food voucher didn't make up for that. Also, we didn't even receive an apology!

Staff were helpful, the flight took off on time and the trip was smooth.

No complaints on any front.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area.

Use all airport customs agent's desks after a large plane arrivals.

The sits were comfortable. More space between sits.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth