Find cheap flights from North America to Washington
FAQs for booking North America to Washington flights
Book cheap flights from North America to Washington (round-trip)
Pros: The poor staff kept their heads when they were getting muddled information and dealing with frustrate customers at the same time. The only reason I was able to get to Baltimore at all was because of a kind pair of employees a few gates over who helped me onto the last flight leaving that night, which left about four hours after my original flight was meant to.
Cons: I understand you don't want to cancel flight unless you absolutely must, I even understand why the delays need to be updated every ten minutes to keep people nearby in case we're able to leave sooner. I don't understand how the people at the desk can be left in the dark while passengers are asked to disembark the plane and told there's going to be a three-hour minimum wait by the people on board. Communication needs to improve.
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