Daily cleaning, installation of cabin HEPA filters on flights from Trinidad to New York John F Kennedy Airport
JetBlue has waived its change and cancellation fees on flights from Trinidad to New York John F Kennedy Intl. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Finally taking off."
Cons: "The gate agents had us waiting an additional half hour at the gate even when they called groups A-C to board and had another check at the cue before the gate. The customer service was deplorable no communication besides it’s delayed. I was paged by an agent I went up and announced I’m here I was ign"
Pros: "Couldn’t access movies- button was blacked out"
Pros: "Everything was great we left on time. Provide food was awesome"
Cons: "The flight fly on time"
Cons: "Boarding was chaotic. Food fees should be included into ticket price ("free"). Food quality should also be improved."
Cons: "See above. Had to wait 30 minutes at JFK to open up"
Pros: "Jetblue is very dependable"
Pros: "The leg room comfort"
Cons: "The snacks that were served, I got nauseated with the smell"
Cons: "The 3 hours delay"
Cons: "Fogged out of JFK had to refuel in Newark - OK - but no one refueled plan for 20min and I missed my connection."
Pros: "Good onboard service, unlimited snacks."
Cons: "The flight was 40 minutes late, there were no meals for sale, and one of the movie channels was missing."
Pros: "Easy, comfortable, quick."
Pros: "Leg room because I sat next to the emergency exit"
Cons: "Everything except leg room. First, your team never offered beverages. When I asked them about it, they said that they didn't want to wake anyone ... really? Like the whole plane? It's a red eye flight ... I'm sure most would take at least a water. Meanwhile First Class was served every two minutes for everything they wanted ... and us folks that make up the rest of the plane ... we don't count? So, everyone basically went to the fridge to get drinks. Water wasn't even offered ... huh? Also, your seats were ridiculously crammed ... extremely uncomfortable. Other than that, I'm glad we made it to New York."
Pros: "The crew is excellent as usual - friendly and professional. . Love the generous space."
Cons: "Better food options. :("
Pros: "The flights attendants were very warm and welcoming"
Cons: "Feeding a customer 2 packs of chips on a five hour long flight is not good. A heavier healthier snack would have been better"
Pros: "The crew was great! Having more space than average and even more of you desire is a strong selling point."
Cons: "I know that chips or the like for a meal in economy is virtually standard on airlines today but here is the opportunity for JetBlue to be the un-airline in this area as well."
Pros: "Flight was nice."
Cons: "I didn't like the constant time change with the flight."
Pros: "Straightforward and easy. Comfortable and roomy."
Cons: "It was ok"
Pros: "Plenty of legroom, even in economy"
Pros: "Free wifi when I got my bags and was headed out of the airport. I had to order an uber to the wifi helped"
Pros: "Leg room"
Cons: "Flight was two hours delayed. The on board entertainment was lacking options"
Cons: "tooo late arraival"
Pros: "I'm 6 ft tall with long legs and my knees are a full 5 inches from the seat back (Airbus A320) and these are the regular seats not the Even More Space. The crew is great as always. Friendly and professional. I didn't use the entertainment on offer."
Cons: "I know that food offerings are not great across the board on US airlines but can't I hope that improvements can be made in this area ? I have purchased food on JetBlue before and I was disappointed with what I received so now I don't."
Pros: "The crew was great. Efficient, pleasant and funny."
Pros: "friendly personnel"
Cons: "boarding was chaotic. late takeoff."
Pros: "Favorite airline - blurs the line between coach and business class."
Cons: "no wifi the entire time"
Cons: "Flying through New York JFK, airport and customer service is very poor."
Cons: "They never charge for luggsge"
Pros: "I EVENTUALLY got to my destination."
Cons: "I was scheduled to arrive in Tampa from Syracuse by JFK at 1am. After delay after delay after delay...I finally arrived at 350am. I had a full day planned for the next day and was an absolutely zombie the entire day. I didnt get to my actual bed until almost 5am. Ruined what was supposed to be a really nice day before a family wedding. I'm really bummed out and i'll never fly jetblue again."
Pros: "The friendliness, attentive, and the prompt customer service."
Cons: "Free Wu-Fi service. I wish it can offered in the near future"
Pros: "Good but could improve on food. We need more food, beside that I am satisfied"
Cons: "Service in general, nice plane it's new and large seating spaces"
Pros: "Потеряли один чемодан"
Cons: "It was great!"
Cons: "Wasn't on time"
Pros: "The seating space"
Cons: "Excessive delay on departure"
Pros: "large space to sit"
Pros: "Everything went great."
Cons: "Incomodos asientos. Pasajeros con mal olor en axilas."
Pros: "My bags were checked in all the way to Penang."
Cons: "Could not check in online 24 hrs before. Got a scare that JetBlue did not have my reservation. Had to call JetBlue and waited a long time to speak to someone who could not help me and had to transfer me to one who deals with travel packages, then had to wait a long time again. I also could not pick seat but the agent who dealt with travel package luckily could."
Pros: "Very Professional"
Cons: "Food and entertainment"
Pros: "Crew very nice."
Cons: "There is a second x-ray security at the gate. We lost over $20 of water because we had to throw it out. Wish they had told us at check-in NOT to buy any water and wish there were a place to buy next to the gate - very thirsty!"
Pros: "The crew was great and good customer service"
Pros: "Space between seats, tv on each seat, iPhone charger"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."
Pros: "The crew was nice."
Cons: "Some form of entertainment"
Cons: "Thank you"
Pros: "Smooth boarding"
Cons: "Luggage pick up"
Pros: "The information provided prior to the flight and online booking experience."
Cons: "Rude flight attendants Rude gate / entry attendants No guidance was given to passengers prior to boarding regarding how long it would be until boarding so everyone was just standing around pushing toward the doors. Long, unorganized boarding process. Attendants just allowed everyone to gather in front of the doors so rude passengers pushed their way to the front and cut the "line." No tvs in the seats. I am vegetarian and was not given a vegetarian option! Very Inconsiderate of this airline. Even worse, the flight attendant basically told me that it was my fault because I didn't ask for one in advance. Extremely poor customer service! Had I been asked, I would have requested a vegetarian meal but I did not see that option when booking."
Pros: "Demora para subir al avión"
Cons: "Demora para subir al avión"
Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Cons: "Crew was not friendly"
Pros: "Flight was on time and crew was friendly."
Cons: "Having to screen my carry-on luggage twice, at airport entrance and gate entrance, was a shocker."
Pros: "Flight left promptly on time. Crew was attentive and pleasant. Its great to be fed on the flight and not have to pay for luggage. Food was very tasty!!!"
Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."
Pros: "I've never had a flight that was late with Copa."
Pros: "New entertainment system has a lot of variety; music, movies and games. Food was much better than first flight."
Cons: "seats as usual"
Cons: "Crew was not friendly"
Pros: "Me gustó todo, el menú para vegetarianos y demás la amabilidad de todos, el vuelo puntual y bastante tranquilo"
Cons: "Todo estuvo súper bien"
Cons: "There was a second security check right at the gate, which we were not warned about at all. I had bought a bottle of liquor in Colombia and they would not let me get on the plane to NYC with it. Luckily I had a large shopping bag that I got from the gift shop in Colombia, so I was able to dump everything that was in my nylon tote into that shopping bag and they haphazardly wrapped my bottle in one of my sweaters and checked my tote. The employees said this was a new policy in Panama City, but many other travelers were confused. Passengers should be warned!"
Pros: "Overall comfort and attentiveness of staff is hard to beat elsewhere."
Cons: "Everything was fine with this trip;"
Pros: "An airline that still allows 2 free bags, gives you a full meal even early morning flights. Definitely will travel with Cops again."
Cons: "Old episodes of series. Need newer movie options"
Pros: "Flight was canceled by airlines Ruined our whole vacation to Panama Was offered a flight the following week After our vacation Did not offer a refund"
Cons: "Non cooperative Did not allow a refund after they canceled flight"
Cons: "They canceled our flight without notice, did not help us find a hotel or another flight and offered us a flight five days later in a foreign country. I am an American from USA and we should cut all contact with COPA airlines immediately."
Cons: "The fact that you do not allow water in the waiting area at the gate after passing the first security check is utterly ridiculous! if you want to enforce that policy you should provide free water at the gate. it was overheated and crowded to the brim and my wife went to get water after having gone through the second security check. She paid $10 for 2 bottles of water at the stand just before the gate and when she tried to come in again they did not allow her to go through... really a ridiculous situation!"
Pros: "You did not have a category for these persons"
Cons: "When you select the meal options in advance through the Copa Airlines site the phrasing of those ptions is not very clear and I was stuck with a choice I didn’t want (“meal with fruits” - it was pretty confusing in English or Spanish - while I assumed perhaps the dessert items would be substituted with fruit, instead they brought me a pretty mediocre fruit platter). They said there was no way to change this. Copa airlines personnel at Panama airport actually were kind of rude about it."
Pros: "The crew was really sweet."
Cons: "The waiting between flights"
Pros: "Two luggage at no charge. Even though I only travel with one It’s just the option that you get. Also very professional and Courteous crew. Thank you"
Cons: "Seat a little uncomfortable and too close."
Cons: "I did not like those seat in the middle . They are very"
Pros: "i dont know because i stills waiting for it!!!"
Cons: "no comments because i was supposed to be in ny right now amd im still sitting here at the airport waiting for my flight! because of the people in Venezuela! !"
Cons: "Lack of food"
Cons: "Everything was below standard"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Pros: "left on time and arrived on time choice of meals"
Cons: "uncomfortable seat"
Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"
Cons: "no vegetarian options"
Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"
Pros: "I did allmy endeavors, very good service."
Pros: "There aren't many options from Los Angeles to Trinidad & Tobago so I was surprised to discover COPA: Less expensive, they fed you two meals, had sensible baggage allowance, and didn't nickel and dime when time to select seats. On all legs of the journey they left on time. I'll definitely use them again when travelling to Trinidad & Tobago, and further into South America."
Pros: "I upgraded to business class and it was worth it! Very comfortable! The chair reclines, you have your own personal tv, the flight attendant is very attentive to all your needs, plenty of space, priority boarding."
Cons: "No complaints."
Pros: "Fast flight"
Cons: "Chair didn’t recline"
Pros: "The crew was wonderful. Boarding was orderly and there was enough overhead space on this full flight. Even though the flight left later than schedule it was not a terrible delay. The overall experience was the opposite of my last flight on West Jet."
Pros: "The crew was very nice"
Cons: "The planes look old, cheap and the seats are super tiny and cramped"
Cons: "They lost my luggage on my transit from Toronto to Calgary and did not return my call and did not return a call as promised."
Cons: "Flight delayed almost 2 hours without updates"
Pros: "Crew were genuinely always smiling"
Pros: "Casual attitude."
Cons: "better food option than a few dusty pretzels and a thimble of water."
Cons: "Cancelled flight , partie of 5 No reason given Had to stay 1 more night in Vegas or 24 hours in Toronto There better refound me for extra meals and hotels rooms ... about 900$ extra expenses because of all that"
Pros: "Boarding time. Flights on time"
Pros: "Service was very good."
Pros: "Great crew"
Pros: "The Crew was great"
Cons: "Let my golf clubs fly at no charge. Seat update at check in at no charge."
Pros: "I booked Cathay pacific but they changed to China Southern without any notification."
Pros: "Friendly crew."
Cons: "The flight was delayed"
Pros: "Purchasing on Kayak was easy AND saved me $60 over the WestJet website price (purchased less than 24 hrs before flight). WestJet checkin process quick & courteous (not common in Trinidad) and the technical aspects of the flight smooth. The BEST part was a last minute $86 upgrade to Premium. I had no idea it would be comparable to First Class; complete with roomy seating, beverages, breakfast, snacks and EXCELLENT customer service. The flight crew had a sense of humor (similar to SouthWest's approach to announcements), but it was their attentiveness and respect that blew this experience sky-high."
Pros: "We departed and arrived on time."
Pros: "On time. Smooth."
Cons: "Cramped seating"
Pros: "Left on time, pleasant crew"
Pros: "The flight was on time."
Cons: "That I had to pay $30 for one checked bag, would have thought the first one was free!"
Pros: "There was adequate leg room on the plane."
Cons: "I couldn’t print my boarding pass ahead of time as the West Jet Website was down."
Pros: "Friendly crew"
Pros: "Always pleasant to find that in an 'ordinary' seat my knees are not embedded in the seat in front of me. The USB power at the seat is important - I know everybody has it now, but still worth saying."
Cons: "Elbow crunch by a passing service cart is an unpleasant way to awaken from a doze. Is there some way that service people can be a bit more aware of (living) obstacles?"
Pros: "Very smooth flight, nice flight attendants, new and clean aircraft. Super smooth landing and quick offload. Got a 4th row seat which has lots of leg room."
Cons: "No entertainment system and no free food"
Pros: "Chicken salad was great."
Cons: "We are computer savvy but wasted an hour following instructions to see a movie. It just circulated around frustrating us. Didn’t see anyone watching either. 5 hour full flight and no entertainment. Stewards didn’t know how to help."
Pros: "Sweet and short flight."
Pros: "West jet people cope with constant delays and breakdowns with calmness and desire to help the passengers. My flight was fine, no problems. I trust that any problems that come up can be resolved."
Cons: "I know that snacks are not a major factor on a flight but when there is the exact same choice of Lotus cookies and pretzels on every single flight it is really boring. By the end of three flights over a long day, it’s pretty awful."
Pros: "The basics were all up to standard, the flight was very full and because it's such a long flight it is expected to have a few discomforts from time to time..."
Cons: "TURN DOWN THE VOLUME on the announcements, it was so loud I could feel the book I was holding in my hands literally vibrating. I had to plug my ears to tolerate the blasts over the PA. I requested the volume be turned down repeatedly but it was never changed... from London to Calgary. More frequent offers for food/beverage would be appreciated, there were only two rounds made for the entire flight of almost 9hrs. It's just nice to have a bit more flexibility..."
Pros: "that you can connect to wifi on air, awesome service, and very helpful when I was very late for my check in, they made it easier for me to still get on the plane"
Pros: "Crew was great cabin service was good, entertainment was good"
Cons: "Start loading at 10 takeoff at 11:45 late because of loading luggage. Maybe if we start loading at 11 we would not have to sit ther for so long"
Pros: "Some of the people who helped with wheelchair assistance for my dad were kind."
Cons: "1. I previously asked for wheelchair assistance for my father and when we dropped off our bags the agent said she would get someone and told us to sit in the waiting area. After five minutes no one came so I went to the assistance desk and they said they hadn't been informed so they sent someone right away. If I hadn't been there to ask, I don't know how long my mom and dad would have sat there. 2. The man who wheeled my dad to the gate was very nice and he said he arranged for all of us to sit together, which was nice because I wasn't able to sit with my parents since we weren't able to choose the same row when we booked. When we boarded, we found out that the seats hadn't been changed, and the person who previously booked the seat beside my parents refused to move so I sat in the row beside them. These problems were minor but they highlighted a lack of communication between staff and the attendant dealing with us wasn't the most friendly either. I used to fly westjet in the early days when I still lived in Canada and I've noticed that the level of service has gone down. Thank you for allowing me the opportunity and space to comment. Asunción Perez"
Pros: "Cheap flights"
Cons: "My bag handles were completely destroyed by the making it really hard to navigate a large airport without a handle to wheel my bags ."
Cons: "Plane was delayed by 3 hours."
Cons: "Having to pay for my baggage on the return flight back; while on the first part of my trip, the first checked baggage was free. Does not make sense to me"
Pros: "Crew was very nice"
Cons: "Baggage got lost"
Pros: "Direct flights...friendly staff...well kept aircraft..."
Cons: "Long wait to board due to people checking in on line and having to show passports at the last moment...delaying boarding for everyone else..."
Pros: "The reservation was quick and effective"
Cons: "ONE WAY TICKET Vancouver TO Tel Aviv was about $560 c.d -all- included. Went well 3 flights well. Ticket back from Tell Aviv took 4 flights , around $900cd . had to pick-up the suitcase each airport.., and pay for the suit case separately.."
Pros: "On time, clean, friendly staff."
Cons: "Crew missed me with the drink cart."
Pros: "On time"
Cons: "Very narrow seats"
Pros: "The flight / staff all went as it should. The transfer of information from kayak to WestJet was seamless."
Pros: "I was a pleasant trip overall, no delays, everything went fine. I still would prefer built in screens but I watched a movie on my iPhone and it was ok."
Cons: "When we were boarding, I was supposed to give my little case for check in. I had gone through many hoops to make the carry on happen ( all cosmetics in little containers, restricted space overall) and then, just because I was in Zone three and all the spaces were taken, I had to hand in my suitcase. Suggestion: could the above space be reserved for the passengers who sit right underneath?"
Pros: "Two snacks, even if the snacks were a little on the small side;"
Cons: "A little cramped; small TV screens; the attendants ran out of hot water"
Pros: "The seats were comfortable . Good price and no delays. I like buying just what you need (food, movies, internet) at a very decent price."
Pros: "All Good"
Cons: "After landing in Edmonton could of been on next flight to Kelowna ended up waiting 1 1/2 for second flight to Kelown"
Cons: "Delayed in taking off and inaccurate information provided about the landing of the flight."
Pros: "All the crew"
Pros: "Flight staff"
Cons: "Had to disembark. So left and arrived much later than planned."
Pros: "mostly everything that an airline can offer is always on par !"
Cons: "seat sealction - I've booked in advice but seat selection is always a headache. I prefer to have front seats (closes to front in econly class, emergency area) but I got stuck all the way in the back by the washrooms. It would be amazing if on my way back to Calgary I can have a better option?"
Pros: "Efficient, friendly and excellent service. Very enjoyable flight, as per usual :) Keep up the great work!"
Cons: "It's too often people complain. We arrived safely and recieved excellent service. So no complaints"
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Cons: "Vegetarian meals are really tasty and nice"
Pros: "Quick baggage handling. Fast check In"
Cons: "Less delays. Staff was too loud and constantly disturbed with advertisements and sales pitches. Rushed meal services."
Pros: "The crew was amazing"
Cons: "They turned up the air conditioner to encourage us to buy blankets. The food was cold. The seats are uncomfortable. The plane was filthy."
Pros: "Crew was ok, only they missed a very important detail. A passenger traveling with a baby and did changed the baby's PAMPERS right there on the seat which automatically put a putrid odor in about 10 seat perimeter that lasted for a LONG time and the crew didn't say anything until everyone complained"
Cons: "Personal TVs Seats just weren’t comfortable."
Cons: "Long wait before departure"
Cons: "There was no interactive map on the in-flight entertainment."
Cons: "if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!"
Pros: "Promt timing ."
Cons: "Had to pay extra for luggage."
Pros: "Upgraded to First Class, and the service during the flight was impeccable."
Cons: "- Flight was delayed every other hour, without reason. Staff didn't communicate what was going on. - Elderly people on wheelchairs were delayed in-transit for over 6 hours and no one attended to them until the final hour before the flight. - Staff did not want to give any reason why flight was delayed. - Flight was not even posted on the "Flight Status Board" and no one had a reason why. - Upgraded to First Class to experience it - the lounge had a few sandwiches that seemed to be sitting there for hours."
Pros: "smooth flight"
Cons: "no blanket on flight"
Pros: "We left and landed on time."
Cons: "Old plane, very limited leg room Returning- very disorganized boarding and upon landing at JFK half the bags were unloaded and the majority were left standing waiting for over an hour for the rest of the bags with no explanation."
Pros: "The crew was nice n there was more leg room than the flight down"
Pros: "Does anyone give you free food anymore? Does anyone let you check two bags without making an upcharge of it? Caribbean does. Those factors alone left me feeling pretty thrilled with the experience."
Cons: "The plane was clean, but not immaculately clean."
Pros: "The crew was superb."
Cons: "Too cramped"
Cons: "Had to fly to a different island first. Hate this island hopping."
Pros: "I will continue to always shop from Kayak.com, this is my 5th trip while buyin the ticket from this site & im well pleased."
Cons: "There was a moment when i wanted to change my return flight just to catch a later one & was told i couldnt change it at the airline."
Pros: "The pilots did an excellent job in take off and landing the plane,,,"
Cons: "So smooth !!!"
Pros: "The plane was very old, didn't feel safe!"
Pros: "All went well and staff was nice."
Cons: "I wish they had better movies to watch."
Pros: "i lied absolutely nothing service was extremely poor"
Cons: "i didnt like everything about this flight from food to the poor service and the rude flight attendants"
Cons: "The wheels of my suitcases were in terrible shape as both suitcases had lost a wheel."
Pros: "They give us hot food and drinks for free. The flight attendants were nice and patient."
Cons: "No individual screen service for in flight entertainment."
Pros: "The flight staff was very professional and accommodating."
Cons: "Although the order of my food was correct, it was mediocre at best."
Pros: "The food and hostess"
Pros: "Love the way captain informed us where we were.... Flying over Cuba. I like that the passengers clapped when the plane landed not all the airline I've travel on does that.."
Cons: "The evening meal was a sandwich wish I had a choice.. But it was very tasty"
Pros: "Everything was according to schedule. We left on time. Crew were very friendly. Food was delis ions and satisfying."
Cons: "They called two zones to board but start taking tickets from all the passengers. Big confusion!"
Pros: "The crew members very hosoitable."
Cons: "Judith, the pilots excellent flyers."
Cons: "Food was just oksy"
Pros: "the food was good"
Pros: "it was very short. and since that was the case it didn't matter much else thank you"
Pros: "The offered a light meal; Caribbean inspired. Began boarding the plane from the back to the front."
Pros: "Checking in was good, staff was very accomodating."
Cons: "We had to wait in the rain until someone with a wheel chair was lifted into the aircraft. The Airline on rainy days, should AT LEAST have active staff with umbrellas out to assist passengers. None of the staff thought it best to either have the wheelchair bound passenger board separately (before or after), or ask passengers to hold on at the side until she was lifted. Instead, passengers with children were waiting in the rain while the staff shoddily loaded the poor woman (in the rain without so much as a raincoat) into the aircraft, and with no apology to her or the now soaking wet passengers."
Pros: "It was very nice they give us a gift on the plane returning to J.F.k. The food was not that great."
Cons: "not enough room in the small plane"
Cons: "I didn't like that airline personnel took it upon themselves to cut off the lock on my checked suitcase, rummaged through my things and left everything a mess. The least they could do is replace the lock they unnecessarily destroyed."
Pros: "I was excited to receive a warm meal!"
Pros: "Everything was fine. Nothing more than expected."
Cons: "The sound quality for the movie was terrible. Now, the Ft. Lauderdale-Piarco leg was another matter. We left 1.5 hours late, and there was so much chatter and announcements from multiple airlines, we didn't hear when ours was finally called. Several people had to come running to make it!"
Pros: "The crew on the plane was great, however the woman at the check in counter was very rude and unpleasant, even going thru security everyone had a bad attitude"
Cons: "My flight was cancelled. Wasn't informed. Got no text, email or phone call. Got to the airport and had to wait 8 hrs for the next flight. Just ridiculous."
Pros: "The crew were extremely courteous."
Cons: "There were 2 passengers assigned to seats in the exit row that could not assist in case of emergency. They then refused to move, forty five mins later security we re called to have them relocated. This could have been resolved a lot sooner. It took the crew a very looooooooong time before they contacted security."
Cons: "See above."
Pros: "That they let me sleep"
Cons: "They didn't wake me for the meal"
Pros: "Direct flight"
Cons: "Annoying kids in the seat next to me"
Pros: "The crew was fantastic!"
Cons: "The sandwich they served was very sloppily made... Just couldn't eat it"
Cons: "The plane was extremely old. I'm short and still felt cramped and congested in my seat. Tv monitors belong behind each seat, it's 2016 for crying out loud"
Cons: "The toddler sitting behind me who banged on my chair and cried the entire 5 hours."
Pros: "Great crew service"
Cons: "Entertainment sound did not work."
Pros: "Left on time. The captain gave updates. The service was great. The crew was professional"
Cons: "Checking in was way too long, more than 45 mins"
Cons: "The terrible communication for delays and boarding."
Cons: "When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home."
Cons: "Takes forever to load and unload those big planes."
Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."
Cons: "Horrible service"
Pros: "So frendly"
Pros: "The trip went as scheduled and arrived on time. The service was good making it a pleasant experience overall."
Cons: "As with most airlines, the seating is cramped."
Cons: "Crews service"
Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."
Pros: "That we didn’t crash"
Cons: "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."
Cons: "The attitude from the crw"
Pros: "My money clip was stolen."
Cons: "Have better security and stuff at airport. To be more open to people needs."
Cons: "No entertainment in the seatback or power for charging personal devices"
Pros: "How fast it was"
Cons: "No tv"
Cons: "They charge for coffee."
Pros: "Movie choices"
Pros: "The updates from Kayak."
Pros: "Food & inflight entertaiment decent."
Cons: "Gate agent claiming carry on bag ro large. Used it 30+ as a carryon with our difficulty. It is 14”x22”. If the concern was too many bages dont bs pasengers about reason they are asked to to check bag."
Pros: "It was good. They did their job adequately."
Cons: "Films, TV screens did not work"
Cons: "Entertainment options were great"
Cons: "Lost connection"
Cons: "Check in was total chaos. Food was horrible."
Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Pros: "I like AA because they are honest and kind. I received good value for my money."
Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"
Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"
Cons: "it was really bumpy"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Cons: "There were no screens by each place!!"
Pros: "Everything in business class!"
Pros: "It was great."
Cons: "Everything was good."
Pros: "Business class is very good"
Pros: "Great entertainment system."
Cons: "Over an hour late."
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "The food was excellent"
Cons: "Did not get to sit with family"
Cons: "No AC or USB charging ports, no individual entertainment screens."
Cons: "Practically no food was served."
Airlines flying from Trinidad to New York John F Kennedy Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Trinidad to New York John F Kennedy Airport
Masks required on board, masks provided on flights from Trinidad to New York John F Kennedy Airport
Social distancing seating
Middle seats unavailable to book on flights from Trinidad to New York John F Kennedy Airport
Testing for antibodies, testing for symptoms for flights from Trinidad to New York John F Kennedy Airport
Waiving of change fees. Search flexible flights from Trinidad to New York John F Kennedy Airport