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The breakfast served in the route Abuja to Heathrow was very hot and tasty. The hostesses were great. Good service overall

Nothing

The crews are ok

The seats are not too comfortable

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flown with Delta, AA, United and a lot of other carriers, but Etihad felt a little more special. Was a little skeptical never having flown them before but was pleasantly surprised. The service was just better, the seats were just better, the food was just better. Overall, everything was just a bit better than what I was accustomed to. I will be definitely recommending Etihad to F&F.

The food gets a little monotonous. We got served rice on 4/4 of our meals... lol. It;s better than not getting any food but it;s the only thing that was a little off.

Crew was nice

I

Everything was very good

Comfort and friendly crew.

Electronic entertainment can be better.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

All.

I liked everything about the flight except how the layover was handled. The original aircraft for the leg of the flight from Doha to L.A. had to be changed, and it seemed like confusion descended, and 2 hours later, we were finally boarded on the new aircraft.

The added time to my layover was hard because it was unexpected, and was handled poorly, in my opinion.

packed but acceptable and was timely

passengers werent very considerate but otherwise it ws fine

we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.

cramped seats, but that is cattle all over

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Cancelled!

Flight was delayed for 2 hours!

British airways made sure they gave no attention to African flights

The transit location

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The food plan could have been a little better. I was told they ran out of vegeterian food and then was given vegeterian food.

Ground staff was courteous and helpful.

The food was good, the service was excellent, and we had achance to sleep.

Nothing

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

A short flight but attendants served us a snack and water with a smile.

No business class

Clean plane, efficient crew, food OK. Boarding was organized

No entertainment and no power plug to charge devices.

Every flight was on time and I sort of like the on line check in. The ground staff at LHR were exceptionally helpful and attentive to the needs of the passengers. I give them thumps up.

I pretty much liked everything about the flight.

Excellent service as usual in business class. Flights generally on time. Kayak price was amazing $3k less than anything I could find in BA's home site