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Boston (BOS)
La Paz Leon
Sat 11/28
Sat 12/5
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Good to know

Low season

September Best time to beat the crowds with an average 6% drop in price.

High season

December Most popular time to fly with an average 17% increase in price.

Average price round-trip

$502 (avg. price over the last 2 weeks)

Good deal round-trip

$194 or less

Good deal one-way

$132 or less

Top tips for finding cheap flights to La Paz

  • Looking for cheap airfare to La Paz? 25% of our users found tickets to La Paz for the following prices or less: From Los Angeles $132 one-way - $187 round-trip, from Portland $242 one-way - $253 round-trip, from Miami $355 one-way - $429 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to La Paz Leon is September.
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Top 5 airlines flying to La Paz Leon

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,795 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Amazing"
Cons: "Nothing"

Cons: "Baggage was extremely delayed. Boarding and take off were delayed too"

Cons: "They need to make more leg room in ALL planes"

Pros: "Flight was comfortable and smooth all the way"
Cons: "Tastier food options"

Pros: "Average flight. Crew was polite."
Cons: "On time performance. Barely made my connecton, because of flight delay. Seems like only 1 in 5 flights are on time according to flightaware.com."

Cons: "We weren't alerted there was a chance of delays. Over two hours late."

Pros: "The cabin was to warm"
Cons: "The cabin was to warm"

Pros: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Cons: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."

Pros: "Great staff and they worked hard to make the flight comfortable."
Cons: "The seats are small and the plane feels like a Sardine can."

Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Nothing"

Pros: "Food, service and entertainment"
Cons: "Entry into the aircraft was a bit chaotic"

Pros: "absolutely nothing"
Cons: "The crew! So slow! Not helpful with your questions/request and the attitude! What on earth! Awful customer service!"

Cons: "Too many interruptions on the inflight entertainment."

Pros: "Loved the swift checking in at Seatac, being picked out of the Special check-in line, tended to by a Ndeye, smooth all the way through to the gate. Also liked that the plane's arrival at Schiphol was only 30 minutes later than initial ETA after long delay at Seatac. Also liked the many snacks."
Cons: "Prolonged delay of flight departure. Choices of entertainment, especially movies."

Cons: "Old cramped untidy and limited drink service"

Pros: "Good food, excellent service"
Cons: "Seats did not have enough storage."

Cons: "Seats a bit cramped"

Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"

Pros: "Crew was excellent everything served was of great quality, all the amenities were solid and flight was comfortable and on time."
Cons: "The only complaint was the extreme use of air conditioning that made it a necessity to use many blankets to keep warm from freezing."

Pros: "Wifi for entertainment worked well"
Cons: "No longer have entertainment on back of seats"

Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."

Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."

Pros: "The entertainment system had a wide selection of good movies to watch."
Cons: "The seat was busted and could barely recline at all."

Pros: "Great staff, polite and helpful"
Cons: "Small seats"

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Nice Pajamas. Individual window seat. Decent food."
Cons: "Seat ptich could be/should be - wider. Snacks can be better and have better option.. ( only Apple for a fruit? Gimme a break)"

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Pros: "The movies."
Cons: "Horrible food and Very very uncomfortable seats. Absolutely NO leg room. One of these days Delta is going to be sued for deep vein thrombosis (blood clot)."

Cons: "Crew forget to feed quarter of passenger, and did it after reminder from passenger. No movies with Russian translation or titles. Flight arrived at Amsterdam 50 min later, and we missed our direct flight to Kiev"

Pros: "Economy seats are comfortable. I wasn't compressed in any way sitting in a window seat. Delta is my go-to airline. Not always the least expensive, but it's usually a pleasant trip."

Cons: "I was disappointed to be overcrowded in my seat. I sat next to a man who was too large to position the arm rest between us down. And as such, he took up about 1/3 of my seat. It was a really cramped flight and although I was polite, it's still very frustrating to pay for a seat, but only get access to 2/3 of it. I am 6'1, so every inch of my seat is typically used. It would be nice if there was a way to ensure this didn't happen. If people need more than 1 seat, they should be required to pay for more than one seat, and not 'steal' my space. Overall bad Delta experience. Sara"

Cons: "Must have been an older Delta jet. It had no entertainment. The wifi was poor."

Pros: "Nothing"
Cons: "Missed original connection, booked on a three hour later flight that was delayed another hour, then three hours. Finally switched to Alaska 2 hours prior to departure. Was assured our bags would be on Alaska flight. They weren't. One eventually showed up in Spokane at 2 a.m. on a Delta flight the other on a separate Alaska flight at 3 a.m."

Cons: "Not enough sitting space felt very cramped"

Pros: "Crew was very helpful."
Cons: "This flight was delayed 5+ hours past its scheduled 12:15 departure due to mechanical issues with the plane. Delta was only able to offer a $50 travel voucher for this huge inconvenience."

Pros: "Finally, a free movie! Now, whoever picks the movie needs to do a better job, but atleast it was something! Service was Excellent, first pass with snack and drink carts, then they came through with coffee, and again with water! Now, that's service! Great job! Very friendly staff."
Cons: "Bathrooms, once again... disgusting. Urine on the floor, smelled awful. Tiny bathrooms, only 1 up front"

Cons: "Boarding was 30 minutes late."

Cons: "I was surrounded by a basketball team. They all have terrible breath. I know that because they kept talking to each other and I was in the middle (literally) of it all. Thanks Delta airlines!"

Pros: "The gate agents were friendly and made the boarding process quick."
Cons: "This was my connecting flight, and also left late. I can't really rate the crew on either flight, because I didn't see them. It's also impossible for me to rate the food/beverage service, because there was none. I spent over 3 hours on planes, and no beverage service was provided. If you have connecting flights, are flying for business, or don't pack your own refreshments assuming that something standard services will be, well, standard, Delta is probably not who you want to fly with. I work in the industry and sm usually not this brutally honest, but the whole trip was pretty disappointing."

Pros: "Nothing really."
Cons: "Seats are tiny! I'm 6' 3", and those seats are horrible!! So small!"

Pros: "Overall, the flight was good. It actually wasn't a Delta flight but an Alaska Airlines flight."
Cons: "The aircraft was new model 737-800, very nice! Except the seats are a bit hard. Not good for a 5 hour flight. What really made me angry is I paid for a Delta flight. What difference does it make!? On long Delta flights, you get a meal (you pay for it in the cost of your ticket), but I was put on an Alaska Airlines flight where the meals are $7.50! I think that if Delta puts you on an affiliated airline, they should pick up the tab for the meal. Entertainment is via your smartphone. Don't have a smartphone, no problem, cough up $10 for a 2 bit tablet to watch a movie!"

Pros: "I fly several times a year. I usually fly Southwest, I've never been happy with my experience with them. Delta has great customer service that makes me feel that I"m important to them. The flight attendants are very friendly, helpful, and genuine. It"s a nice added touch when the pilot stands there and greets the passangers. If I have a choice, I will never fly with any other airlines."

Pros: "Nothing"
Cons: "Everything"

Cons: "extremely cramped and me knees were in the back of the next seat, (I'm 6'1")."

Pros: "On time. Came around with water often."
Cons: "Just said we were being served a meal on my ticket and we didn't get one. Probably just as well since it was a turbulent take off and landing :-)"

Cons: "Never got to fly it. The prior flight was so delayed I missed it."

Cons: "Sat in very back and seats didn't recline"

Pros: "Nice flight."
Cons: "Flight was delayed. Aeromexico systems were down and multiple passengers had to be rechecked at the gate right before boarding."

Pros: "La puntualidad, la amabilidad del personal y la comodidad"
Cons: "Cambian la sala de espera para el abordaje de el avion sin previo aviso. La comida no fue un plato completo, si no que solo fue un refrigerio"

Cons: "Took us one hour to taxi out to the runway."

Cons: "With one hour to go, a man in my row in the AMPlus section (which costs extra for a bit more comfort in economy) was joined by his companion who started the flight in the back, the basic economy fare which does not cost extra.. I didn’t appreciate the fact that she got to sit up front without paying and that the AeroMexico crew did nothing to call her out or send her back. The lesson: Don’t pay the extra money for AM Plus. Just wait until no one is watching and move up front. No one cares—except your fellow passengers who paid for the added comfort."

Pros: "First class service from jfk to Mexico City was amazing. Loved the reclining seat and footrest. Well worth the price, great value"

Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"

Pros: "Horrible! They changed my flight to much later. I’mnstill in mexitco city waiting for my flight to Lima. Hated it."
Cons: "It changed last minute. I was supposed to be in Lima for my dad’s surgery"

Pros: "Got to fly a newer Aeromexico plane. It's awesome. Tuve la oportunidad de volar en unos de los aviones nuevos. Excelente."
Cons: "Arrived 3 hours early to check in but no one was at the check in counter until an hour later. Llegue 3 horas antes para regrirstrarme pero nadie llegó hasta una hora despues."

Pros: "How it was organized, boarding system (it was not All at same time but passengers were divided into few groups and they were calling who will be boarding). Flight was Bang on time"
Cons: "Main food could be better prepared (fruit chopping)"

Pros: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."

Pros: "Good seats - boating was smooth- crew was attentive"
Cons: "Earphone were garbage- seat didn’t recline enough- food was atrocious- cold ham/cheese sandwich for the entire flight"

Pros: "Nothing"
Cons: "Incompetence"

Pros: "Counter help was very friendly and helpful"
Cons: "Buying through Vayamos, when initially going to AM website I was directed to go to Delta site. They rejected me, I called them, recording said they would call me back in more than 2 hours. Etc, etc A horrible experience."

Pros: "Great service , and very convenient"

Pros: "Comfortable and service was great!!"

Cons: "Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen."

Pros: "Terrible"
Cons: "Terrible"

Pros: "On time."
Cons: "Airplane seemed a bit old."

Pros: "The cabin attendants were very professional, bilingual and smiled."

Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"

Pros: "amazing plane large easy new"

Cons: "20 minute delay impacted my connecting flught"

Pros: "The crew kept us informed and the flight attendants were nice awesome plane!"

Pros: "Nothing"
Cons: "They would not let me board the plan even though I made 30 minutes early. Our connecting flight was late. My bags made the flight and I wasn't allowed on."

Cons: "Having to check in my carry-on because the plane is full. Lost a meeting because I had to wait for my bag at my final destination."

Pros: "Food was good. In flight crew was nice."
Cons: "Food portion was slightly too small. Boarding crew (not on flight but in the terminal) was NOT nice-- I had a garment bag that in past experience does not count as an additional carry on since it can be placed on top of carry-on in overhead bin. Boarding crew member insisted I was over the limit (when though at check-in, the staffer saw how many pieces I had and made no comment) and she insisted I had to check one item AND pay the baggage fee. But this was a problem only because it was a full flight, and I was being punished just because my seat was in a tow closer to the front and boarded later, therefore there was less room left in the overhead bins. Also seemed ridiculous to charge for the first checked bag, with most other reputable airlines, there is no fee for the first checked bag for international flights."

Pros: "Pretty average experience. Did not like that first checked luggage was charged for an international flight."
Cons: "Food was by far the worst of any airline I’ve flown. It was unreal....the smell...wow."

Pros: "I liked the service and the food that was provided."
Cons: "My suitcase was ripped on the back"

Pros: "Dreamliner experience. Service on board"

Pros: "The flight was a Delta code share. It said non stop even though we had to change planes in Monterrey. It was unclear which terminal the flight departed from. A fellow passenger was given a boarding pass JFK to Guadalajara. In Monterrey they wouldn’t let him go through security. We went to the gate to find an agent to help. Of course there wasn’t one. I asked security to,page an agent. One arrived several minutes later, seemed to understand, and escorted him through security. On our return, the email I received to check in for the flight said we were flying JFK to Guadalajara. In fact we were flying the opposite. Clumsy and confusing. The food was dreadful (at least there was some?). The service onboard was courteous but not friendly. All four flights departed and arrived late. The jet bridge wouldn’t work on our arrival back at JFK and we were stuck on the plane another 30 minutes."
Cons: "Safety was good."

Pros: "It's an average flight with so much area of opportunities."
Cons: "The traffic waiting to take off."

Pros: "I have accommodations paid after having my flight canceled."
Cons: "Lack of organization and information which caused delays to passengers after having the flight canceled."

Pros: "attention, service , time"

Pros: "I missed my flight but when I got to the gate, the staff was really helpful. They got me a seat on the next flight and gave me a voucher for food during the wait. I will definitely be flying Aeromexico again!"

Pros: "EverythING were great"
Cons: "Nothing"

Cons: "I asked the agent to find us seats with Legroom as i am over 6'2 and mostly legs. he charged us $40 extra per ticket. the seat #'s were 10 E and F so we assumed it was a comfort plus seat.. NOPE! knees against the sat in front of me.. in the CENTER of a 9 seat row. the flight was sold out.. now place to Move.. FURIOUS and feeling ripped off!"

Pros: "From the boarding process all the way to arrival it was a great experience overall. Brand new planes with free up to date movies. The economy seats truly recline (to what i was very surprised) and the food was pretty good."
Cons: "There's absolutely nothing I didn't like about it."

Cons: "Terrible service."

Pros: "On time boarding and fast but good service."

Pros: "Entertainment"
Cons: "Not enough drinks offered"

Pros: "el atrrizaje fue excelente"
Cons: "La comida"

Pros: "Nothing"
Cons: "Bad planning, the flight was cancelled after we were on board for 2 hours, they schedule a direct flight for the next day! Making me lose, time, plan and money"

Pros: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Cons: "Checking in at JFK took a while."

Pros: "Aircraft is new and comfortable"
Cons: "Food was bad, even for airline standards."

Pros: "I didn't like anything about the flight."
Cons: "It was a red eye and meals were served. Why? It's an overnight flight!! Also, when booking my reservation I was not told there would be a meal. As I am a vegetarian I was not able to request one. So I was woken up to people talking and eating and I could not myself eat anything. The "dimmed" cabin lights were bright. Crew members were not respectful of passengers sleeping as they talked in normal voices. I also found it very rude that I asked a crew member for a pillow and he said they didn't have any without even checking. Which I don't believe. Overall it was an awful experience and I will never fly Aeromexico again. I am going to tell all my friends and family to never fly this airline."

Pros: "Entertainment on board."
Cons: "Staff at JFK's Aeromexico desk grossly incompetent: non-communicative, extremely slow and not very helpful."

Pros: "Flight attendants were not friendly or welcoming. Some were extremely short and I could easily tell they just did not want to be there. Food was terrible. aircraft did not offer wifi. Announcements were not clear. Announcements for boarding and all other changes were made in Spanish and rarely in English. If announcements were made in English it was made by recording device which were not clear. Will not be choosing Aeromexico again!!"
Cons: "Overall experience terrible."

Pros: "Boarding was quick and efficient and we arrived 30 mins ahead of schedule which was a plus. Would definitely fly withy then again. Plus they offered inflight meals"

Cons: "Unfortunately, I was not able to go on this trip because I recently found out I am pregnant and the risk due to the current Zika virus makes traveling out of the question. Aeromexico was NOT understanding at all. Their only offer was a 1 year voucher from the time I purchased my ticket. I purchased my ticket in October 2015 (before the Zika outbreak and before being pregnant) and I will still be pregnant in October 2016 so that voucher is completely useless to me. I basically lost $900. Even though I repeatedly tried to explain my situation to customer service and had a letter from my doctor it didn't matter they just repeated their voucher line over and over. Needless to say I will NEVER purchase airline tickets from Aeromexico again and that is a real shame for them because I have a timeshare in Mexico which I plan on enjoying with my growing family for years to come."

Pros: "Lovely crew. Great flight"

Pros: "Everything"

Pros: "We were delayed an missed our connection in London. American Airlines employees met us when we deplaned and gave us our new tickets to our next connection to FRA. This has never happened. This was excellent"
Cons: "The delay bur I guess it could not be helped. The flight was safe and we got to London with less than 3 hours delay"

Pros: "I was really impressed by the dinner and breakfast choices. I liked that the plane had several bathrooms, and great-looking staff. It’s sad to fly somewhere and see staff not care about their appearance. They were also very attentive and personable."
Cons: "I’m a tall person so sitting through a 9-hour flight was hard for me. I tried to go to sleep but leg room was an issue. I sat in the middle row in the back center section of the plane."

Pros: "On time Great service Good food"

Pros: "TV screen is pretty big and nice with lots of moview choices"
Cons: "1.Should provide some tooth brushes and toothpaste and others like sleeper for long flight especial long evening flight. 2.Provide real premium class with better food and seat3. Airplane looks old 4. Landing is very bad"

Pros: "While it wasn't Singapore Air ultra quality, the staff did a nice job for an USA-based airline. I appreciated the option of watching first run movies. There was one I wanted to see but would never have made the time to see it in the theater. Done."
Cons: "Sadly, I am a big guy (2XL to 3XL). Halfway through the flight, my left thigh was throbbing from the pressure. I cannot afford first class travel so this will presumably be an issue until I drop the weight."

Pros: "It didn't take long for anything."

Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"

Cons: "I could not check in and pay for my second bag at the kiosk. I had to wait in the very long ticketing line to get help. Also, it was not clear that the international flight flew from the AA terminal and not from the International terminal where Iberia flies from...I had to walk to the AA terminal with all my bags which was stressful since I was dropped off at the international terminal which made sense as it was an international flight and the ticket did not say it was flying from the AA terminal only that it was operated by AA.."

Pros: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "Staff was really friendly Boarding was easy Flight was on time"
Cons: "Not much space within the seats Food was mediocre Entertainment was okay"

Pros: "I gate checked in the stroller at LAX. When it was pretty much dumped in front of me at LHR with an unspecified apology, the sun hood was bent so it doesn't fold right anymore, there's scuff marks on the side, there's a part missing from the left wheel and it drags to one side now. Not happy. If I'd been told, we'll take this off you and damage it, I might have checked it normally. Our car seat was fine."
Cons: "Damaging our stroller. Food wasn't good either. A yogurt with various toppings apparently is a "Continental breakfast"."

Pros: "The crew was wonderful! Especially Glenda."
Cons: "The flight was delayed six hours."

Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"

Pros: "Our flight was delayed by almost three hours due to weather in Chicago, the crew was very helpful and the pilot kept us informed about the updates that he was receiving."

Pros: "The flight attendants were great."
Cons: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."

Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."

Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."

Pros: "Great entertainment system at each seat"

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "Service was good. Entertainment system was excellent. Flight took almost an extra 45 minutes to arrive and was quite bumpy at the end. Not sure if it could have been avoided."

Pros: "crew was nice"
Cons: "never was told that a shuttle was needed to get from gate to actual aircraft. I almost missed my flight because of this."

Pros: "Customer services was good."
Cons: "Seat was too small,food was disappointed."

Pros: "Movie options"
Cons: "2 hour delay was inconvenient. Like why?"

Pros: "Great choices of entertainment that made the flight very enjoyable"

Pros: "Left on time from LAX"
Cons: "We booked for British Airways since we have good experience with them before but this is "operated by American Airlines" - not sure why they just don't say American Airlines when booking. It's deceiving!!!"

Cons: "The chicken dinner was not good. Also the sound on seat computer was not working and on a 11 hour flight it is terrible."

Pros: "The crew relax and smile"
Cons: "very small seats"

Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"

Pros: "American airline flight to Paris was great"

Pros: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Cons: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "The entertainment was free on our flight and that was very nice. Watch a lot of movies iv been wanting to watch. Pilots flew the plane very well."

Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Pros: "It was a very peaceful flight. The crew was extremely professional, and courteous, one of the members went out of her way, and frankly it was the kindest flight attendant has been to me in a while."
Cons: "The typical complaint you would hear regarding airplane food. Though, it does not warrant a true complaint of the flight."

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
Cons: "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."

Pros: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Cons: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."

Cons: "I didn't know it was American Airlines. I would have bought a different ticket had I known it wasn't JAL."

Pros: "No much"
Cons: "What poor services all round. The check in staff where on the phone or talk to themselves. No one even spoke to me at checkin. Then the boarding staff were so rude, they act like they own the plane and they are god. They would not answer anyone questions and just pointed at the screen. The airplane staff hello at least. But the food very so bad, even easyjet has better food. Also their understanding for the english was so poor but the air stewardess told me " we speak American" !!!!"

Pros: "New aircraft."
Cons: "The flight from LAX to HKG was diverted to Haneda, Tokyo. The septic tank was not properly emptied in LAX. Flight in Hong Kong was delayed by about 2 hours due to this diversion. I agree with the call from the Captain. It's a pity that the poor quality of service team in LAX (probably 1-2 individuals) caused tremendous inconvenience to passengers and crew."

Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"

Pros: "Nothing"
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."

Pros: "Once in flight, it was a standard smooth ride to Tokyo."
Cons: "Late announcement of flight delay. Cost me 4 extra hours at LAX, doing nothing. Then, flight delayed again for 30 minutes prior to boarding...and yet AGAIN while on the plane...because of a water shortage. What had the crew been doing in between flights?? Lastly, these delays caused the plane to arrive in Tokyo at 12:30AM (originally it was 10:30PM). All transportations options were closed. I had to take a $90 USD taxi fare into the city. JAL or AA should have given travel vouchers to everyone who needed them. BAD SERVICE, BAD COMMUNICATIONS, BAD RATING."

Cons: "all flights delayed"

Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."

Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."

Pros: "I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service"

Cons: "First time flying Volaris, both flights were delayed. The seats were very uncomfortable and overall bad experience."

Pros: "The crew was super professional"

Pros: "Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call."
Cons: "They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well."

Cons: "Not pay to much for my luggage"

Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."

Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"

Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"

Cons: "Being timely"

Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."

Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."

Pros: "nothing"
Cons: "a lot"

Pros: "The seat was awful! No cushion at all. Very old like you are sitting on a piece of hard wood for 3 hours. Causes unnecessary back pain. No leg room or arm room. Won’t travel Volaris again."
Cons: "Seating"

Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"

Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."

Cons: "Get the forms to fill up"

Pros: "Good crew"
Cons: "More organization toward boarding"

Cons: "Yes it could be better travel to complicated on Volaris"

Pros: "One of the worst experience I’ve had."
Cons: "Our flight was delayed for 3 hours! Completely ruined out plans."

Pros: "Nothing"

Pros: "Nothing! Crew was rude and liars"
Cons: "Tried to work more with customers and try to accommodate."

Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."

Cons: "Seats too hard"

Pros: "That was fast"
Cons: "The seat is not at all confortable"

Pros: "Nothing to like."
Cons: "Everything could be better."

Cons: "Maybe courtesy soft drinks and peanuts"

Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. I was charged $10 to print your boarding pass, the machines to print the boarding pass didn't work."
Cons: "Volaris need to get new seats. Volaris charge you almost for even breathing, I am not kidding. They ask you to use the machines at the airport to print the boarding pass but their logo is not on this machines that's how they make $10 on each passenger. Bad experience."

Pros: "The service"
Cons: "The space"

Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming. I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight."
Cons: "No entertainment but that is because it was a short 3 hour flight. Nothing else to report."

Cons: "gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated"

Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."

Pros: "Tight seats"

Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."

Pros: "that i had a entire row for myself"
Cons: "they dont add the global entry number on your ticket like other airlines, therefore you cant get TSA pre check. The flight was delayed around 40 mins. When we got there, the bags took 30 mins to come out. There was a huge fight in the baggage claim from the flight before from NY. They wouldnt get their baggage and we were stalled."

Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."

Pros: "The Valaris staff were most helpful and courteous. The flight crew was professional and the airplane appeared be just fine."
Cons: "The lack of a check-in machine and the long lines at the check-in counter were annoying. Also the legroom in the plane was minimal."

Cons: "Everything was the worst experience ever"

Pros: "N/a"
Cons: "No real food"

Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"

Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"

Cons: "Kiwi lost my reservation I lost my fligh"

Cons: "They checked us in, at the 2:00am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at 6:00am they canceled the flight. We won’t be booking volaris again."

Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."

Cons: "The baggage never arrived and the customer service is beyond terrible"

Pros: "Nothing nothing"
Cons: "They sold my ticket to someone else even though we were in line for 3:1/2 hrs no explenation just ignorance and they dont care i will be filling a complain with consumer rights its just not right why should they get away with corruption"

Cons: "Nos mandaron a una terminal alterna, tuvimos que llegar a ella en un autobús, complicado el movimiento con niños."

Pros: "I want to request help for a refund please. Advise"
Cons: "The poor custumer service. They ruined my vacation and didn't care"

Cons: "El abordaje en La Paz, fue eterno, súper lento ."

Pros: "Good on time"
Cons: "Politics about the baggage send a diferent emails"

Pros: "The crew was very nice and attentive."
Cons: "The flight was 2 hours late. It took too long to board once it started. We had to take a shuttle to another building and stand and wait for 20 minutes in a line on a ramp. No option to purchase a sandwich on the plane, nor real food options in the terminal"

Cons: "Our flight got delay 2 hours"

Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"

Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"

Pros: "Nothing"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"

Cons: "No way to get a refund, which seems crazy in light of the COVID-19 situation."

Pros: "Everything was perfect but the price"
Cons: "Price"

Pros: "Easy flight. Great Crew."
Cons: "No reclining seats very little leg room"

Cons: "Communication! Flight was delays over 5 hours. The flight changed from delayed to on time twice throughout the day."

Cons: "We were 7 hours delayed with no explanation and the airline was terrible."

Pros: "Cheap and on time."
Cons: "No Wi_Fi on board so that could be better."

Cons: "Seat space"

Cons: "Keep doing what you guys are doing well"

Cons: "Did not my luggage"

Pros: "I liked that they got me to my destination alive."
Cons: "The seats, being on time, docking at the right terminal so we didn’t have to bus to another terminal to go through customs, the food, the check in process... everything was sub par. For a thousand dollar ticket, I’ll never fly Volaris or Viva Aerobús again."

Pros: "Flight itself."
Cons: "Boarding an off boarding"

Pros: "Nothing"
Cons: "Customer service"

Pros: "The crew was great!"
Cons: "Seats are pretty uncomfortable"

Pros: "on time"
Cons: "the overcharged me for a mistake in the name, so insulting."

Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."

Pros: "The plane was newer and clean"
Cons: "It was warm on the fight, it would had been better if the air conditioning was turned on the entire duration of the flight."

Pros: "Delays everytime"

Cons: "One check in booth for 170 passengers. Pathetic."

Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."

Pros: "The crew was excellent. Leg space was not good. There was very little space for me to get situated."
Cons: "Just the space between the rows of seats."

Cons: "Delete 2 hours very bad"

Cons: "Waiting inside the plane with door open. It is ridiculous to be inside the plan for an hour before takeoff"

Cons: "Great service, I really recommend. Un servicio muy bueno"

Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"

Pros: "Flight on time. Smooth flight"
Cons: "N/A"

Cons: "They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again."

Cons: "Better staff"

Cons: "There's litteraly no leg space between seats."

Pros: "It was impossible to speak to anyone before the 24 hour cancellation period ends."
Cons: "Have people try to help instead just telling them to call later or call the airline"

Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"

Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."

Cons: "It was delayed by an hour"

Pros: "Everything was average. Nice new airplane though."
Cons: "They lost my bag on a single non stop flight. 60 minutes in baggage claim until someone showed up. They needed 24-72 hours to find it. No idea when they would get it to me. No compensation for the things I needed ok vacation while they look."

Pros: "Very friendly"
Cons: "All good"

Pros: "The crew was attentive"
Cons: "There’s always room for improvement"

Cons: "On a 6 hour flight that was international and during dinner time they did not have any dinner food, only light snacks for purchase. No charging ports either."

Cons: "First class is pretty limited on food. The seats could be more comfortable considering the cost."

Pros: "Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !"
Cons: "Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !"

Pros: "Nothing!"
Cons: "A 5 hour delay and absolut nothing of info about it from the crew. Really really shitty. No food. No water. No medical service for a sick baby about 1.3 years old. This is the worst experience ever."

Pros: "Nothing"
Cons: "Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!"

Pros: "Por favor mantener Los precious gracias"

Cons: "Departure ñate without information"

Pros: "Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!"
Cons: "NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!"

Pros: "Good, friendly staff. Quick flight as far as in the air."
Cons: "3 hour delay, come on... tight fit. Everything else made it uncomfortable but it was a 98$flight so what are ya gonna do?"

Pros: "The food, sunsets, beaches were amazing."

Cons: "Check-in took 75 minutes because they kept moving the late people up to the front of the line. Yet other lines moved quickly. Not well organized"

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