Daily cleaning, installation of cabin HEPA filters on flights to Baja California Sur
|September||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$507||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 425,237 active cases of COVID-19 diagnosed in MX and 20,745 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
Alaska Airlines, American Airlines and Korean Air have waived their change and cancellation fees on flights to Baja California Sur. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights to Baja California Sur.
An average nonstop flight from the United States to Baja California Sur takes 5h 48m, covering a distance of 1548 miles. The most popular route is Los Angeles - San José del Cabo with an average flight time of 2h 18m.
The cheapest ticket to Baja California Sur from the United States found in the last 72 hours was $96 one-way, and $179 round-trip. The most popular route is from Los Angeles to San José del Cabo and the cheapest round-trip airline ticket found on this route in the last 72 hours was $188.
American Airlines, Alaska Airlines & United Airlines fly the most frequently from the United States to Baja California Sur.
Based on KAYAK flight searches, the most popular destination is San José del Cabo (96% of total searches to Baja California Sur). The next most popular destinations are La Paz (2%) and Loreto (Baja California Sur) (2%).
All nonstop flihgts from New York will land at the Los Cabos International Airport. Which airport in New York to choose depends on the time of year you’re traveling to this Mexican state. If you’re looking for regular flights, United Airlines flies from Newark Liberty International Airport (EWR). If you don’t mind the seasonality and prefer a more central airport, Delta operates nonstop flights to Baja California Sur from the John F. Kennedy International Airport (JFK).
Southwest Airlines operates regular nonstop flights to Baja California Sur at Los Cabos International Airport from Houston’s William P. Hobby Airport (HOU). If you want more options when it comes to airlines, though, then flying out of George Bush Intercontinental Airport (IAH) is a better alternative. United Airlines operates regular flights there, and Spirit Airlines and United Express operate seasonal flights from IAH to Los Cabos.
The best airports in Baja California Sur depend on which airlines you prefer to fly. From Los Angeles, you can fly nonstop to either Loreto or Los Cabos on Alaska Airlines. Traveling to Los Cabos, you’ll have more options when it comes to airlines, including American Airlines, Delta, and Southwest Airlines, which all operate regular flights, while United Airlines operates seasonal flights from Los Angeles.
O’Hare International Airport (ORD) has seasonal flights to Los Cabos International Airport operated by American Airlines, Frontier, and United Airlines. If you prefer an airport in Chicago with year-round regular flights, then Southwest Airlines operates nonstop flights to Los Cabos from Midway International Airport (MDW) in Chicago.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "short flight and liked having a screen to see where we were at"
Cons: "Very little legroom"
Pros: "There was someone who worked at the ticket counter on gate B9 who was so sweet, friendly and competent. Not only was she pleasant and quick to everyone she encountered but she helped my daughter and I get seated together. Unfortunately I didn’t get her name...."
Cons: "Not much really. It was a great flight."
Pros: "All was good"
Pros: "Free movies was great."
Cons: "Missing luggage. Please help"
Pros: "It got me to where I was going. Attendants were very good."
Cons: "Long flight delay. Seats were cramped."
Cons: "Flight was canceled again with no notification and no compensation was offered."
Cons: "Long flight delay with very little information given as to why. The pilot only sporadically gave information about the delay and was not specific about the cause or how long the delay would be."
Cons: "Once agin slow boarding"
Cons: "Port of Seattle security is so stupid -3 check points ...really and no directions to follow where to check baggage. Not Alaska fault but Seattle airport “sucks”"
Cons: "Great short flight."
Pros: "We got through the airport quick, they took my luggage when I had less than an hour to board, friendly crew."
Cons: "No complaints."
Pros: "Alaska Airlines has been an excellent airline for many years. Being a Seattle native I have had a chance to use Alaska Airlines many times. All of the staff are friendly, professional and patient. The planes are modern and the flight crews the best."
Pros: "Lower fare than other airlines, nice lighting, like the tall cabin and overhead space"
Cons: "Disorganized in issuing boarding passes, several rude staff, uncomfortable seating, limited entertainment options, and though nicely presented, horrible food."
Pros: "Alaska airlines employees go out of there way to be friendly and engaging with customers."
Pros: "Alright, just a normal flight"
Pros: "Although we were a little behind schedule to leave Seattle, the flight crew thoroughly explained the delay to us and got us on the way as soon as they could."
Pros: "TWO beverage trips -- how could I not be happy?"
Pros: "Great flight crew! Got exit row seating (16C) and the drinks kept coming! Friendly and personable staff!"
Cons: "Boarding can be improved... no respect for seat numbers as you can general board apparently any time. Wifi cuts out (messenging) as you are near Cabo so get your messaging done! And only a biscuit :/ Download the GoGo app before you go for entertainment!"
Pros: "This was first Alaska airlines trip and I want to do more! I showed up at the Seattle airport and tried to use one of the many conveniently placed kiosks. I couldn't find my trip, BECAUSE I HAD BOOKED FOR THE WRONG DAY!. This could have been very stressful but an attendant near the (short) line asked me if needed help and immediately redirected me to the VIP line. There, I found another very short line, and smiling, enthusiastic staff. The young woman who helped me got my info, and walked away to get the problem solved with a supervisor. She returned a short time later, my boarding pass in hand, upgraded me to Premium seating and TSA pre check -- without me even asking! On the plane, I mostly slept, but when I woke up I found the attendant had left me my boxes snack which was a mix of nuts and dried fruit in a fancy package. The seats seemed more comfortable than they were in recent trips on United and Southwest. There were plugs everywhere for phone and device charging. There was free wifi(!!). And there were devices available for borrowing. There was even a website for free movie streaming. In a time when most other airlines have sour faced (need to retire!) attendants (Southwest an exception), and EVERYTHING is a la Carte pricing, it is so nice to fly with a company that tries to make passengers happy and comfortable. What a switch!! You"
Cons: "The only negative was when the lights were abruptly turned on around 4:45 am."
Pros: "The Seattle airport and staff was great! There were employees at every station helping everyone with a smile! The difference from our flight home to Houston was remarkable. Thank you SeaTac."
Pros: "Fast and very friendly staff."
Pros: "very friendly"
Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"
Pros: "$25 meal voucher. Helpful staff who made sure everyone made connecting flights or were rerouted"
Cons: "Repeated delays. 5+hrs in airport."
Cons: "Gate 11c."
Pros: "Gate attended kept us posted on what was going on when our flight was delayed. So wasn't left wondering what was going on"
Pros: "The promptness"
Pros: "The flight was great and nothing to complain about The stewards were very professional, we travelled business and the snacks and the light lunch was perfect Of course the star of the flight was Terence ( I hope I got his name right?) He was the first time someone made feel so welcome on a flight. The guy is so funny and managed to have the entire flight in a happy mood before landing Well done"
Pros: "Was late to the gate, and with the ramp still attached to the plane were told the flight was closed. Still traveling, through San Diego and board a plane this morning to Kauai. I sent an long email to customer service. Not a happy camper."
Pros: "Crew was friendly during flight and regularly moved through the cabin."
Cons: "Impersonal during boarding. Check in counter to get boarding pass was unfriendly."
Pros: "Flying is difficult because it is so crowded but this is just part of travel. Alaska Airlines does a great job of getting us where we are going, on time."
Pros: "Crew was very professional. Flight was very smooth and pleasant."
Pros: "I didn't expect that we can have some snacks (pretzel) during the flight! And the seat was comfortable."
Pros: "The attendants and preflight team were wonderful and kept us updated on unavoidable delays. Considerate and professional the whole flight."
Cons: "need more space"
Pros: "Good service"
Cons: "Plane was very cold"
Pros: "The entertainment portion was very nice easy to navigate. The staff was attentive and the food was ok and plentiful."
Cons: "The staff did not speak very good English and certainly lacked any smiles. Both flights where late arriving. Bathrooms half way through definitely needed to be cleaned."
Pros: "comfortable flight. I was tired so skipped meal and slept."
Pros: "Cabin was kept dark for a nice restful flight back."
Cons: "Seat were a little cramped."
Pros: "The crew was very nice and accommodating."
Cons: "For being in First Class, the legroom wasn't very comfortable."
Pros: "No services on this flight were above average."
Cons: "I paid extra $$ to buy a ticket that was labeled as a "Direct Flight" from Seattle to Los Cabos, Mexico, as opposed to a flight with a layover, since my wife and I were headed there for our honeymoon. Alaska Airlines made no mention whatsoever that this flight was not at all direct, but in fact had a 2 hour layover in San Diego. There was no mention of this during the purchase process, and we didn't find out about the layover in San Diego until were were ALREADY AT OUR TERMINAL GATE. This is very deceiving and absolutely unacceptable."
Cons: "Flight attendants where great and beautiful"
Pros: "Service in all respect"
Pros: "Comfortable flight, but I'm small, and the crew was really nice and efficient."
Cons: "There were just snacks, but good snacks, so I can't really rate the food. I also had a window seat with no window."
Pros: "Flight went smoothly...good flight and friendly helpful staff."
Cons: "That this survey....short flights don't have food or entertainment....really can't rate."
Pros: "Flight was on time"
Pros: "The crew was hysterical. There were clearly some regulars on this flight and the crew knew them. Made the "shuttle" fun."
Pros: "I was most impressed at Seatac check in. The agent was very helpful with assisting me at kiosk.Getting luggage checked in had long line.And an Alaskan agent said if you walk all the way down to the agent with no lines.you will save 20 min.life saver!!! I was so worried about getting through security with long lines.But I had just got my TKN for TSA precheck.I was from cab arrival,bags checked,through TSA in 15 minutes.Best 10,000 used or $85 you will ever spend.I was told takes 30 days to get TKN after screening.I had my number in less than 12 hours. There was a medical emergency on board and the crew did a great job."
Cons: "No Tom Douglas food for 4 hour flight offered.entertainment rental really only allowed time for one movie.I thought $8 was pricey for one movie Should be complimentary on international flights like most other airlines"
Pros: "I really liked their attention to detail, the comfortable leg room, and polite flight attendants"
Cons: "I just wish they had more food options, besides snacks and juices and beverages"
Pros: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Cons: "everything was great. I love delta."
Cons: "Hopefully upgrade on monitors (touch screen was not working),"
Pros: "Delta flight are always comfortable."
Cons: "Not having a 3 hour delay."
Pros: "confortable and good service."
Cons: "uncomfortable seats, thin seat cushions"
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose."
Pros: "Food, crew and flight were good."
Cons: "I booked a flight in klm, and didn't read the fine print, that it was operated by Delta. On KLM one bag is included, but on delta, I had to pay $60. This wad not made clear to me when I booked."
Pros: "The crew did their job. Some attendants were very kind, helpful."
Cons: "Food could be better. Old aircraft, old style seats. Other airlines have improved this very, very much. Delta is lagging behind."
Pros: "Let's start from the beginning. The flight was delayed for over an hour. Despite guaranteeing anyone with a connecting flight would all be taken care of, here I am still stuck in Amsterdam airport... delayed another 10 hours. The service after arrival was poor and slow..2 hours to get new flight"
Cons: "The travel agents assisting should have been ready for the number of passengers and triaged accordingly. They did not. Which meant a lot of us standing in line for hours missing new connecting flights."
Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Pros: "- flying business was great. Comfortable chairs that lay flat. - entertainment options are amazing. Worthy of any international flight."
Cons: "- staff was not very friendly. At least one of the businsss class stewards. - Food options for breakfast limited."
Cons: "seats were broken, armrest broken"
Pros: "Friendly staff. Comfortable seats"
Cons: "They lost my luggage & made me miss my connecting flight"
Pros: "Food and service was amazing."
Pros: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Cons: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."
Pros: "Friendly and courteous attendants."
Cons: "Had a seat that did not recline...not broken just one of those seats."
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Pros: "The movie options."
Pros: "The crew members were very friendly"
Cons: "Coach seats still a little too small. Always bump the person next to me"
Pros: "Everything was great."
Cons: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Pros: "Pleased we upgraded to comfort plus."
Cons: "It was an older 747 which didn’t have power to the Sears. The video system was also old with poor quality."
Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Pros: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
Cons: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."
Cons: "No space."
Pros: "What they offer is OK."
Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"
Cons: "My seat choice was ignored on one flight"
Pros: "The quiet so I could sleep"
Cons: "Changing my seat last minute. Had to ask two women to move to get into my seat. Loading the plane first with passengers that have nothing to store above would expedite the experience for me. My seat belt disconnected from the back of the seat. The tray was broken and could not be lowered into a writing or eating position."
Pros: "I liked that I had a vacant seat next to me."
Cons: "Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!"
Pros: "Flight was very good. We look at t.v. and watch movies to make the flight short."
Cons: "I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!"
Pros: "Nothing. Flight was 5 hours delayed. Finally rebooked and still missed all connections because that flight was late departing. All legs of this trip on delta were delayed. Lousy service ast attempting to resolve situation. Given a choice, I do not choose Delta as a first choice airline to fly."
Pros: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"
Cons: "Delayed as always, time it was a 2 hour delay. The worse airline I've flown on."
Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"
Pros: "Pretty good service. Excellent cabin service. Good snacks. Organized announcements at Gate. Constantly updating lateness of flight. The whole Delta staff did great job with very quick turnaround time when plane was at gate. Excellent Starbucks coffee! Was appreciated!"
Cons: "1hour late leaving LAX. Rough flight. Weather not withstanding the landing had people concerned. I've been on a lot of flights-that was probably the roughest/least precise landing I've ever experienced!"
Pros: "I didn't fly from LA to Indianapolis"
Pros: "Smooth, quiet"
Pros: "Got me to my destination safe and on time!"
Cons: "Sudden gate change. Seems like it was a little last minute, but the boarding team handled it pretty well."
Pros: "On the flight from LAX to MSP, one flight attendant was very nice and gave us extra cookies to make up for her rude coworkers' attitudes."
Cons: "I'm almost 6', and my boyfriend is 6'6". He has had 7 major knee surgeries, and life-threatening blood clots, which left major post-surgery vascular scarring. He gets major swelling, even with his compression sleeve. The up-charge to reserve exit row seats was over $100/person for both flights home. Luckily they were still available when boarding, and the nice desk clerk moved our seats for free. However, the rude flight attendance would not allow my boyfriend to elevate his leg and prop it anywhere, even after I explained his medical condition. Allowing the blood pooling increases his risk for clot formation, and it causes him extreme pain. I spent the majority of the flight massaging his leg, trying to push the blood and fluid back up. His ankle swelled around his compression sleeve, and finally he had to lay in the floor and put his leg up on the seat. The attendants told him "the best thing for you to do is to walk around for 10 minutes per hour." No, the best thing for him to do is elevate his leg and rest, not try to walk around a tiny, cramped plane, and elevate his stress level. Flight attendants need to be more aware and accommodating for these type situations, and exit rows need to be available for people who need them as far as size and medical needs require. It is not ethical to charge extra for handicap accommodations, neither is it ethical to charge extra for size and medical accommodations. These factors are not optional, and should not be billed as a luxury."
Pros: "It was a red eye. Geared fir sleep. Great Crew"
Pros: "Excellent from curb to curb 5minutes- curb drop off and check in w curbside skycab, one bag and one bike case! 8minutes - thru TSA! Flight comfort, food,drinks, cleanliness - excellent! The time it took to walk to baggage, my bag was in the carousel and my bike case was at the oversize location, 20ft from the carousel. I was there to compete in the XTerra World Championships, you couldn't ask for a better stress free flight and service, Thanks!"
Cons: "Hour and half delay"
Pros: "We were on time!"
Cons: "We didn't get our luggage until an hour later after our flight arrived to the destination,"
Pros: "The service was great!"
Cons: "The flight got delayed 5h. This is my only complain."
Cons: "I don’t like the food"
Pros: "Very good service,ver y servicial,and excellent pilots,"
Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"
Pros: "Include meals"
Cons: "Arriving at Mexico city airport there were lack of communication for the connecting flight. We had to go from one end to the other of the terminal."
Pros: "Everything ran smoothly."
Cons: "The food could have been better but it wasn't horrible!"
Pros: "I think if you pay extra to sit In the front, the seats should recline. Mine didn’t."
Cons: "The stewardess was very rude and"
Cons: "Next time I will like window seat please"
Pros: "Inflight entertainment seat comfort was good"
Cons: "They came only one time at the beginning of the flight with drinks and only offered peanuts. Since it was an overnight flight they should have offered coffee and tea in the morning."
Pros: "The flight was on time,and the crew was very helpful"
Pros: "Good attitude"
Pros: "The timing was great. The boarding time. The flight left on time. The crew were very attentive and courteous. The transport from the aircraft to the airport was also good. There wasn't any entertainment, so I couldn't give that a good rating."
Pros: "After almost missing our connecting flight to Cabo, we got to relax for our last flight to our final destination with a complimentary beer and a snack, on board also had a movie playing and WiFi."
Pros: "Price and effort"
Pros: "The staff was super nice and professional. The flights were both on time"
Cons: "I didn't like that they change my seat number after I had already picked a window seat. When I checked in they gave me a middle seat ."
Cons: "Music was not working and limited selection of movies"
Cons: "The seats"
Pros: "Mix up with Aeromexico and delta. Long story."
Cons: "Confusion with Aeromexico and delta printing boarding pass."
Pros: "Good customer service"
Cons: "I cant stand why i have to pay for 1 bag luggage"
Pros: "Departure in time"
Cons: "They let oversized Carrie on"
Pros: "The seats were nice"
Cons: "My only food option was ham sandwich and I do not eat ham"
Pros: "Why after paying my ticket i had to pay for my checked in bag. Very disappointed."
Cons: "Pay for it"
Pros: "I liked that food was actually servied with yiur choice of beverage including alcohol on this flight."
Cons: "That they now charge a baggage fee."
Pros: "Great customer service and great food and drinks."
Cons: "Every thing was great."
Cons: "The fact that they damaged the handle on the zipper, they broke it off, and it was hard to open my luggage."
Pros: "We left on time."
Cons: "It was an average flight. Not bad."
Pros: "To be honest nothing"
Cons: "when I ask for something and they told me they gonna give the forms on the airplane,then they said we are out of this forms?you can get in in the airoport"
Cons: "Horrible Service. Delayed 5 hours for multiple mechanical malfunctions. No updates given."
Cons: "They were rude and not helpful. When you want assistance they answer you as if you are bugging them when that's their job to assist the people."
Pros: "Loved the service and great to have a complimentary meal provided. The airplane and seating were comfortable and in great shape."
Cons: "I don't like assigned seating, I prefer Southwest-style boarding. Gate area at LAX was very crowded and multiple boarding flights were intermingled."
Pros: "Spacious seats"
Pros: "Checkin was easy and promt"
Cons: "It was hot and crowded on the plane!"
Cons: "Food was terrible. Pasta was lukewarm with congealed cheese, the least they could have done was fully warm the food."
Pros: "The sits were very comfortable and the service was great."
Pros: "Check in agent was very very helpful!"
Cons: "There was Nothing to to dislike"
Pros: "Service, AC, food."
Cons: "Not much"
Cons: "The airport doesn't provide gate information until they literally start boarding. People mad dash to find the gate. Very chaotic system. Keep your eyes peeled!"
Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"
Pros: "The crew were very courteous and funny."
Cons: "The fact that the gate was change from 24 to 25 without telling us or change the boarding pass."
Pros: "Entertainment: everyone had in seat entertainment"
Cons: "Boarding was unorganized and slow"
Pros: "Fast check-in"
Cons: "Sits were hard, not much comfortable"
Pros: "The service was excellent ans the plain was very comfortable."
Pros: "Arrive on time"
Cons: "My seat was uncomfortable; I think the aircraft is old"
Pros: "Good service."
Cons: "The seats were not comfortable they were worne out and the cabin was hot. The Capitan need to practice his English skills at times I didn't understand what he was saying or he was speaking too fast."
Cons: "On my way back I assigned myself 2 emergency exit seats instead the clerk gave me 2 isle seats towards the back of the plane, somebody needs to email or call the airline about this."
Cons: "Every flight (3 in all for the return trip ) was delayed more than anbhour. Everytime because of crew! Seriously!!!!"
Pros: "free tequuila"
Pros: "Alaska air is great. Ice storm grounded us. Thanks for the electrical outlets. Waiting areas were crowded but seats were comfortable. There were enough seats for everyone waiting for delayed flights. Standby system was transparent. We could see where we were on the waiting list. Alaska knows how to board a plane and get people settled so the plane can take off."
Cons: "LA airport was hard to navigate."
Pros: "Delayed flight But overall good experience."
Pros: "Everything all together"
Cons: "The seats, are getting Narrow. Very constricting."
Pros: "On time. Warm greetings from the pilots. New aircraft, clean, great entertainment."
Pros: "The seat was super comfortable, because of o lot of place for legs"
Cons: "The crew sometimes seems not to be happy with the passengers"
Pros: "Seats we fine"
Cons: "Delay 2 hours"
Pros: "Service and boarding was smooth and friendly."
Pros: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Cons: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Cons: "Breakfast - lots of sugary items"
Cons: "The worst flight we ever been. Delayed for a long time. We wasted our two days of vacation."
Cons: "American Airlines had put my luggage on a flight earlier than me and is still NOT FOUND."
Pros: "Nice seats, good food, good service"
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Pros: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Pros: "Should have booked AA instead of BA."
Cons: "AA couldn't find BA reservation. poor integration of services"
Pros: "The very long TSA line was very fast. Good job TSA. Flight attendants were very attentive."
Cons: "Found the first class seat capsule uncomfortable after about three n hours. Certainly would not want it for Transocean flights."
Pros: "Very very helpful I will fly AA every time I can"
Cons: "My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster."
Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Pros: "The flights were on time and the staff was very friendly."
Pros: "Great service great entertainment to make long flight bearable"
Cons: "great flight"
Pros: "Seats were surprisingly comfortable"
Pros: "Smooth transition with our connecting flight"
Cons: "Plane didn’t feel very clean. Our tray tables were dirty Seats were not very comfortable. Food could do with a little help"
Pros: "Good friendly service. Flights were on time."
Pros: "Staff were helpful."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "New plane, early departures, nice crew, terrific entertainment system."
Cons: "I'm getting to Madrid 24 hrs after I was supposed to"
Pros: "I was comfy on Philly to Venice flight, no one was sitting next to me"
Cons: "Staff at Philadelphia was rude when I asked for upgrade options the desk attendant told me " you should have booked 1st class from the beginning" in a rude and belittling demeanor."
Cons: "We thought we were going to be flying on British Airways American Airways."
Pros: "I really like the 737..the seats were so comfortable. I miss the old school planes when things were quality. The seat declined further and the headrest was comfortable and not too tall. And I especially loved the service of our flight attendants. Overall this was a very quality flight."
Pros: "Lots on in-flight entertainment."
Cons: "Nothing, I pretty much just slept the whole time."
Cons: "Four and a half hours on board and just a cookie? Really!?"
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Pros: "an extraordinarily long and stressful journey that sgould have taken 15 hours but took 27.. I may stop using American Airlines"
Cons: "You overbooked the flight"
Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."
Pros: "Landing at destination"
Cons: "Plane, food,seat, entertainment and missing flight crew"
Pros: "Nothing I could not take the flight"
Cons: "They did not let us board because the connection time was not enough for our bags - no one took accountability and they finally rescheduled us on a flight the following day after 3 hours on the phone. Terrible"
Pros: "Crew and promptness. Roomie seat."
Cons: "No cellphone charger. No movie screen at the seat."
Cons: "My tickets ultimately were booked through Kayak/webjet. I will never book through webjet again. You can't directly speak with an agent. They never sent me my e-tickets. I couldn't download my tickets prior to arriving at the airport. It was super confusing because I couldn't figure out whether I was flying on British Airways or American Airlines. I didn't know what terminal to go to. I finally checked in with American even after they told me to go to British Airways. Next, American said that my booking was messed up such that they couldn't check my bag through. So at Chicago I had to exit the Secure area, pick up my bag from baggage check, check it back in and go back through security. I still didn't have my ticket for the chicago-barcelona leg of the trip. At American, they told be I had to exit the airport again to go to British Airways for the Chicago- Barcelona leg of the trip. Luckily, i asked another agent and she confirmed my flight was though American. It was the most confusing flight experience, I have ever had."
Pros: "Probably just about the only domestic flight where you still get food in steerage."
Pros: "The accommodations. Loved the high tech tv and choices on the entertainment, as well as the more advanced reading lights. LOVED LOVED LOVED the charging ports available."
Cons: "The headrests/seats weren't very comfortable."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Cons: "Late by 40 min"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "It was delayed for about a half an hour. Other than that it was great"
Cons: "I had booked an international flight with British Airways and it ended up being American Airlines. There was no notification of this change and I was not happy. I found AA to be subpar. The plane itself didn't have individual screens and my view was obstructed by other seats. The food was terrible and I got sick later, possibly from the bad airline food. Overall I got to my destination on time, but unhappy as I had chosen an airline and was forced to use another."
Cons: "You should provide food as you used to. Prices for food are very expensive on the plane, but plane tickets are still the same. They aren't cheaper at all."
Pros: "The crew was super professional"
Pros: "Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call."
Cons: "They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well."
Cons: "Not pay to much for my luggage"
Pros: "Crew was amazing and on time."
Cons: "Seats are a little hard no cushion"
Cons: "Deliver bags"
Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."
Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"
Cons: "Being timely"
Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."
Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."
Cons: "a lot"
Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"
Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."
Cons: "Get the forms to fill up"
Pros: "Good crew"
Cons: "More organization toward boarding"
Cons: "Yes it could be better travel to complicated on Volaris"
Pros: "One of the worst experience I’ve had."
Cons: "Our flight was delayed for 3 hours! Completely ruined out plans."
Pros: "Nothing! Crew was rude and liars"
Cons: "Tried to work more with customers and try to accommodate."
Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."
Pros: "Nothing to like."
Cons: "Everything could be better."
Pros: "On time-efficient"
Cons: "You need more service options . Your flight was cancelled last minute. You could have informed us early."
Cons: "Maybe courtesy soft drinks and peanuts"
Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. I was charged $10 to print your boarding pass, the machines to print the boarding pass didn't work."
Cons: "Volaris need to get new seats. Volaris charge you almost for even breathing, I am not kidding. They ask you to use the machines at the airport to print the boarding pass but their logo is not on this machines that's how they make $10 on each passenger. Bad experience."
Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming. I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight."
Cons: "No entertainment but that is because it was a short 3 hour flight. Nothing else to report."
Cons: "gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated"
Cons: "Luggage delayed at least two hours. Waiting for it still! This is nuts."
Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."
Cons: "Checking bag process. Flight crew was rude and short."
Pros: "That you guys sold our seats and still in Tijuana for another flight"
Cons: "Same as above"
Pros: "Tight seats"
Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."
Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Everything was the worst experience ever"
Cons: "No real food"
Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"
Cons: "Llegue 1 hora antes de mi vuelo y no me permitieron hacer mi check in porque “debería estar ahí 1.5 horas antes”. Me indicaron que debería comprar otro vuelo, ya que ellos no hacían cambios. Me tuve que cambiar de aerolínea y adquirir otro vuelo para el día siguiente."
Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"
Cons: "Kiwi lost my reservation I lost my fligh"
Cons: "They checked us in, at the 2:00am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at 6:00am they canceled the flight. We won’t be booking volaris again."
Pros: "Enogh room to move to an extra seat"
Cons: "Flight attendent was sassy"
Cons: "Worst customer service i ever had."
Cons: "Volaris is now weighting handcarry bags at the gate and charging if it is more than 10 Kilograms. Mine was ok. But a new rule enforced when boarding. Several passenger had to stop, weight and pay. Another bad thing on Volaris."
Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."
Pros: "Nothing nothing"
Cons: "They sold my ticket to someone else even though we were in line for 3:1/2 hrs no explenation just ignorance and they dont care i will be filling a complain with consumer rights its just not right why should they get away with corruption"
Cons: "Nos mandaron a una terminal alterna, tuvimos que llegar a ella en un autobús, complicado el movimiento con niños."
Cons: "It was late"
Airlines flying to Baja California Sur have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Baja California Sur
Masks required on board, masks provided on flights to Baja California Sur
Social distancing seating
Middle seats unavailable to book on flights to Baja California Sur
Testing for antibodies, testing for symptoms for flights to Baja California Sur
Waiving of change fees. Search flexible flights to Baja California Sur