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Overall good. Second plane we got on was hot and all passengers were boarded before turning on ac. They said someone was being sent to fix the ac. Turns out the pilots were running behind and they were the only ones who knew how to turn it on. Next time maybe wait to board the plane. One hours delay. Not horrible.

It was very hot on the plane no air at all. I asked for them to turn it up. They did not turn it up. I fed myself for six hours. Also, the comfort of the seats were not comfortable at all. I will never fly Alaska ever again no entertainment on the way from Seattle to Boston no Wi-Fi and no TVs on either plane

The Alaska employees in Milwaukee and MKE to SEA were top notch, very nice and polite. Seattle and SEA to MKE, not so much. I spent a lot to upgrade to 1st, and other than a little more seat width, it was a waste of money. Both legs of the flight, the seat bottom cushion sloped forward and I kept sliding out of my seat with every little bump, so I got no rest at all. MKE to SEA, the food was awful. If I had known that I was going to get a bowl of sawdust and dried rotten fruit for a meal. I would have stayed coach and saved a bundle of money. The cabin crew was excellent however. Alaska needs to enforce the rule that the seats at the gate stay open for passengers. I can't blame Alaska for the rude treatment of TSA swine, but they can make sure a hundred people get seats to wait an hour for their flights because a hundred jerks need to take every available seat for their bags and water bottles. The food from SEA to MKE was much better, but the cabin crew was not very pleasant. To top it all off, I found out that the woman seated next to me paid a lot less for the upgrade than I did. After arriving at MKE, everyone waited at least forty five minutes for our bags to arrive in a completely empty airport. So much for the promise of twenty minutes to get bags. In summary, the upgrade to first class wasn't worth the high price on Alaska. When I pay that much, I expect better service and treatment.

Very good and looking forward to flying with Alaska in the future.

Good and easy. Seats are a bit crammed and plane was small.

Our flight was overbooked so we took the offer and flew home the next day on first class seating. It is a 90 minute flight, it was comfy and quickly executed in all respects. Deplaning was quick and luggage delivered quickly.

I didn’t know that there wouldn’t be a screen to watch movies so I didn’t bring earphones to use with my phone. Other than that all good

Our landing was rough. Asked other passengers, and we all agreed. The actual touchdown was very abrupt. Breaking was aggressive, as the nose of the plane went left and right.

We landed at 7:35 pm did get out of the plane till 8:45 pm pilot informed that their was a plane broken down on the gate that the plane was to go in that it would take 5 to 10 minutes, after 40 minutes the air we were breathing started to be bad and people started to complain so they turned the air full blast and the pilot as I was walking out of the plain was laughing like nothing had happened (very un professional) ( I would never fly Alaska again…..)

I’m a small lady , I was in the middle seat and could barely move . My muscles were cramping most of the flight . Very uncomfortable!!

Meh. A late flight meant I missed my connections, and a 2pm LAX arrival turned into gettin in after midnight.

Flight was 3 hours late so only had an OK experience

It was very cold because the air conditioner was on high power, and my son got sick.

3 hours late and all they have is was a $12 meal voucher. That’s not even enough to cover fast food.

Among the poorest flights I’ve had with Delta in a while. Entertainment system failed completely on a 7.5 hr flight. Crew seemed distracted and not the normal friendly crew. Flight overbooked it seemed… very crowded.

If I can, I always fly Delta. I’ve found their service to always be reliable and pleasant.

You could have not cancelled the flight (AA, which I will be flying from now on) left for BOS despite the fictitious weather issues (that no one in my Boston family could see). You could have rebooked my direct flight to another direct flight instead of sending me though JFK, the worst US airport after O’Hara You could have rebooked me on a Main Cabin seat (like the one I paid for in my original ticket instead of putting me a the last row on JFK->BOS leg, pocketing the difference in ticket price But I do not really care whether you will ever do that in a future because in a future neither I nor anyone from my company (unless they pay out of pocket) nor an of my clients and partners (if they heed my advice) will ever be caught dead on any of Delta flights

Really bad baggage handling. Had my Rimowa bag badly damaged at the latches.

It was pretty good I was worried with the short Layover that I might not catch my connection but the gate was there

It was good until there was a 3 hour delay because there was not any pilots to fly the plane.

terrible. Because I felt very unwell during the flight. How do they leave a woman alone in the middle of 2 men? an obese man who was falling on top of me.

They put me on a chair in between two men, one overweight who was almost falling on top of me, and the other was even uncomfortable because I was half falling because of what the other was pushing me. I stayed with. my feet were swollen from fluid retention and from being unable to accommodate myself. it was very uncomfortable. I asked for help but they told me that the flight was full and they couldn't help me. I got off the plane almost unable to walk due to the inflammation. and then at FLL airport I asked for help because I couldn't go to my next flight, which was a connection.

The walk from baggage claim to the taxi is very difficult for older people I will never fly into JFK again. It is physically challenging

Overall fine but both ways for this trip was delayed.

Flight was delayed by almost 5 hours. Suitcase was not loaded despite the flight being near empty (my colleagues’ suitcases did reach JFK, unlike mine). Had to argue on phone to get JetBlue to deliver the case to my hotel. Never again

The flight was excellent. The crew was welcoming and attentive.

Great! I love Jet Blue. My favorite airline! Very efficient, clean and timely.

Run out of snack choices. Why are the seats not padded for your butt? Are we sitting on blocks of wood or metal for $250-300 a pop? This ain’t spirit. Let’s get it together people

We were told that our flight would be delayed for 90+ minutes because of weather, so we went to get something to eat only to have them randomly start boarding 15 minutes after the announcement, with no warning.

Entertainment... No earphones passed out. Many including me couldn't use the TV. Legroom was good. Crew was indifferent and a bit surly. Free wifi was a nice convenience. Check in desk location was unknown. Gate number on the boarding passes was wrong.

Nothing they cancelled my connection and couldn't get me on a flight for 3 more days

Was 4 1/2 hours delayed. No food options, poor entertainment and cramped seats made worse by people in front reclining while we could not as in back row.

The baggage handlers broke the handle on my bag that they put under the plane that I checked on the jetway. They traded it out for a less quality bag in Tulsa. But, they said they would try to fix it. Bologna! There was no fixing that bag handle. Someone didn’t care how they treated the bag.

Frankfurt airport is the worst. Passengers are forced to use stairs to get to the terminal or catch a shuttle. Very inconvenient for passengers who are ambulatory challenged or have physical handicaps.

The entertainment wasn’t playing in the app or online.

Lady was a bit rude during boarding and I was being nice to her.

Why does it have to be painful to fly long distances?

It is a modern tragedy that any airline expects you to travel for 14 hours in such discomfort and that the only way to add comfort is exorbitant prices. I was in pain by the time we landed. Shameful.

Original plane sidelined. Had to wait an hour for replacement.

Crew was very cooperative and professional. Passenger's first checked in bag should be free.

Unfriendly gate staff and significant delay once we were on the plane.

The gate crew did try to help, however they lacked the information as to whether the flight will operate or not. Being delayed 6 hours and in a limbo on whether the flight will operate or not is not fun. The airline having staffing issues is not encouraging at all.

Multiple gate changes and significant delay leaving DFW. Made for a late arrival

The flight from DFW to chs was delayed with multiple gate changes.

Our flight was delayed by 18 hours. Poor accommodations made and no apology.

From check-in staff to in-flight staff, everyone was wonderfully kind

What an idiot at the boarding gate. Even flying First she was mean and unpleasant.

I missed this flight due to delays on my previous flight.

This flight was awful all around. Delays on the tarmac at PHL before takeoff and at the tarmac in Chicago caused me to miss my final connection. This was completely avoidable, in my opinion.

The A321(?) model of the flight for 5+hrs has no seat back screens. Getting the american airlines wifi experience to watch movies on your own devices is not the same.