Recent Reviews
- All reviews
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- Neutral
- Negative
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9.3
Terrible, unusable headphones. That's it. Everything else was just a terrific trip.
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5.3
No tv screens. They expected passengers to pay extra for entertainment tablets. Also no snacks provided. Just felt cheap.
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5.3
Not only do they not have a mobile app, but their website was malfunctioning so I couldn't check-in online. At the SEA airport they didn't have a self-service kiosk, so we had to wait in line. Modernize!
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3.3
NOTHING When I checked in prior to flight, the staff person asked me if I wanted an exit seat. I asked if it is roomier than Sun Country's regular seating since I feel their regular seats are very roomy. She said yes and that they are very comforable. When I got to my seat, I found out that they do not recline. DO NOT FN RECLINE. The lady forgot to tell me that. With lower back pain, I was extremely uncomfortable, in fact I could ot sit still. Horrible flight. THe stewardess could not help me, they said flight was full. I told them of my back pain, they didnt care, nothing we can do. THen I asked for a pillow and blanket so I can support my head. I was told there was a fee for a pillow and blanket.??????? I said ok since I was looking for relief, and comfort. She came back saying she was sold out. WTF
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10.0
The flight was booked solid but I was able to get an exit seat for leg room. The flight left on time & arrived early. All around, no complaints!
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2.0
Plane was an hour late in leaving. Seats crowded and only middle seat available, We spent $15. for preferred seating for my husband and then none of us got to sit together. Nothing for snack and offered drinks once.
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4.0
I liked the price Ok so we had to wait for 90 min into the flight before any service.
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7.0
I would say" not applicable "for the categories of food & entertainment. No food or entertainment. I'm grateful there was no entertainment.
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4.6
Boarding was awful - they were all over the place! Board from the back - then the front! Lots of chaos!! awful experience! And seriously - no peanuts or snacks for free? Ugh!
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7.5
Don't know why more airlines don't board from the back to the front like Sun Country - WAY more efficient and very smooth. The crew were funny and cordial. I had sprained my ankle on my vacation and was on crutches. Employees at the airport were quick to supply me with a wheel chair to my gate and had one waiting for me on the arriving end when we landed. Very uncomfortable for an overnight flight. Sleeping was impossible. The headrests need the adjustable 'wings' like most other airlines so you at least have something for your head to rest against. Seats barely recline so even with a pillow your chin is in your lap. Nice to have the full can of pop but a pretzel or peanut snack would have been nice for a 5 hour flight.
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7.0
I would say" not applicable "for the categories of food & entertainment. No food or entertainment. I'm grateful there was no entertainment.
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7.5
Don't know why more airlines don't board from the back to the front like Sun Country - WAY more efficient and very smooth. The crew were funny and cordial. I had sprained my ankle on my vacation and was on crutches. Employees at the airport were quick to supply me with a wheel chair to my gate and had one waiting for me on the arriving end when we landed. Very uncomfortable for an overnight flight. Sleeping was impossible. The headrests need the adjustable 'wings' like most other airlines so you at least have something for your head to rest against. Seats barely recline so even with a pillow your chin is in your lap. Nice to have the full can of pop but a pretzel or peanut snack would have been nice for a 5 hour flight.
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5.3
No tv screens. They expected passengers to pay extra for entertainment tablets. Also no snacks provided. Just felt cheap.
review from
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5.3
Not only do they not have a mobile app, but their website was malfunctioning so I couldn't check-in online. At the SEA airport they didn't have a self-service kiosk, so we had to wait in line. Modernize!
review from
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3.3
NOTHING When I checked in prior to flight, the staff person asked me if I wanted an exit seat. I asked if it is roomier than Sun Country's regular seating since I feel their regular seats are very roomy. She said yes and that they are very comforable. When I got to my seat, I found out that they do not recline. DO NOT FN RECLINE. The lady forgot to tell me that. With lower back pain, I was extremely uncomfortable, in fact I could ot sit still. Horrible flight. THe stewardess could not help me, they said flight was full. I told them of my back pain, they didnt care, nothing we can do. THen I asked for a pillow and blanket so I can support my head. I was told there was a fee for a pillow and blanket.??????? I said ok since I was looking for relief, and comfort. She came back saying she was sold out. WTF
review from
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2.0
Plane was an hour late in leaving. Seats crowded and only middle seat available, We spent $15. for preferred seating for my husband and then none of us got to sit together. Nothing for snack and offered drinks once.
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4.0
I liked the price Ok so we had to wait for 90 min into the flight before any service.
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4.6
Boarding was awful - they were all over the place! Board from the back - then the front! Lots of chaos!! awful experience! And seriously - no peanuts or snacks for free? Ugh!
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