Sun Country Air (SY) - Read Reviews & Book Flights

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Sun Country Air (SY)

Best Airline

#3 Airline in Budget Airlines Worldwide

What travelers say about Sun Country Air

"First timers on Sun Country and we will definitely use them again, all around class act! Thank You."

Sun Country Air (SY)

Best Airline Boarding

#2 Airline in Budget Airlines Worldwide

What travelers say about Sun Country Air

"Boarding was fast and easy."

Sun Country Air (SY)

Best Airline Crew

#3 Airline in Budget Airlines Worldwide

What travelers say about Sun Country Air

"Very friendly flight crew."

Sun Country Air (SY)

Best Airline Comfort

#5 Airline in Budget Airlines Worldwide

What travelers say about Sun Country Air

"So comfortable and clean!"

Sun Country Air (SY)

Best Airline Entertainment

#5 Airline in Budget Airlines Worldwide

What travelers say about Sun Country Air

"My son rented entertainment system and it was satisfactory."

Sun Country Air (SY)

Best Airline Food

#5 Airline in Budget Airlines Worldwide

What travelers say about Sun Country Air

"Good food options."

Sun Country Air Information

IATA Code	SY
Routes	134
Top Route	Las Vegas McCarran to Minneapolis St Paul
Airports Served	45
Top Airport	Minneapolis St Paul

Sun Country Air traveller reviews

Pros

"Crew was friendly and accomodating!." (in 129 reviews)

"Great service & great flight." (in 132 reviews)

"Friendly staff and affordable ticket!" (in 112 reviews)

Cons

"PLane was 1:30 hour late." (in 30 reviews)

"Very poor customer service." (in 16 reviews)

"The seats are very uncomfortable." (in 19 reviews)

Guest Reviews

Overall Rating

7.8 Good

Based on 8,457 reviews

Overall

8.1

Boarding

8.2

Comfort

7.7

Crew

8.5

Entertainment

6.9

Food

7.1

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

leg room

customer service

flight attendant

free snacks

crew was great

great flight

friendly staff

window seat

hour delay

great experience

left on time

seats were uncomfortable

good price

7.3

Pros: Friendly crew and right on time. It was an easy travel experience.

Cons: Tight leg room and paying to choose my seat in order to check in online

Reviewed Dec 2018

review from
8.0

Pros: Overall just fine.

Reviewed Dec 2018

review from
2.0

Worst flight ever

Pros: Portland, Oregon agent customer service

Cons: This weekend has been an awesome spending time with my Arizona family..... but my experience at Phoenix Sky Harbor International Airport is DEFINITELY NOT "America's Friendliest Airport" as they like to advertise throughout the airport! When I went to check in with the exact same airline that the 7 of us flew out on, Sun Country Airlines, I was told that my bag was suddenly 9 pounds heavier than when we left.... even though my bag was packed EXACTLY the same and nothing had been added. As we were finishing up paying, a random lady from the ticket counter stopped me and in a very snobby and aggressive way told me I needed to check an additional bag. I was BEYOND CONFUSED because this bag was considered a FREE "personal item" when we left Portland and now I'm being forced to pay an extra $40 dollars. She then started talking to me VERY aggressively and belittling me as if I couldn't afford the extra charges. That was not the problem! I wanted an explanation as to why the policies are suddenly different just 72 hours later? After I re-ran my card and paid the additional charge, we start to leave again, AND THE SAME GIRL tells me I need to check ANOTHER BAG that was considered a "carry on" when we left Portland. She was starring at my family, our belongings, not listening to what I had to say and continuing to harass us, while demanding I pay more money, without answering any of my questions! I spent $120 to check our bags just to get back home- $75 more than when we left! I asked for her badge number to reference my conversation with her when I call and speak to her manager and she refused to give it to me! Her body language was defensive, unapproachable and snobby- rolling her eyes multiple times.I was able to see read her name on her badge before she flipped it over, "Mika" who happens to be based out of Portland International Airport but working out of Phoenix Sky Harbor International Airport today, December 10th. Sun Country Airlines advertised themselves as "travel convenient and trouble free for all passengers"...... WHAT A JOKE! I will NEVER fly on this airline or recommend them to anybody ever in my life! This has been the WORST TRAVEL EXPERIENCE AND CUSTOMER SERVICE in my life. #DoubleWhamy #SunCountryAirlines #SkyHarborInternationalAirport #AmericasWorstService #DontFlySunCountry #NotFamilyFriendly

Reviewed Dec 2018

review from
10.0

Pros: Everything went very smoothly.

Reviewed Dec 2018

review from
2.0

Pros: Nothing. Everything was mismanaged and poorly handled.

Cons: The incompetency

Reviewed Dec 2018

review from
7.6

Pros: Fruendly

Cons: Fees for bags

Reviewed Dec 2018

review from
10.0

Pros: Not crowded

Cons: Fees for bags

Reviewed Dec 2018

review from
10.0

Good flight

Pros: Nice attendants

Cons: Lack of leg room

Reviewed Dec 2018

review from
5.0

2 hr tarmack + de-icing

Pros: Very friendly staff.

Cons: There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun.

Reviewed Nov 2018

review from
6.0

Pros: The people were nice and it felt like a quick flight.

Cons: There was no one at the check-in desk when I got to the airport and when someone called to ask when they would be there Sun Country said they come 2 hours before the flight. Giving people an hour to get through security and get to they're gates before boarding. I also should have looked at how much it would cost checking a bag($20) and all the additional costs that Sun Country has (seat: $7-$25).

Reviewed Nov 2018

review from
6.0

Good flight

Pros: The flight was fine nothing special it’s good for getting you from a to b

Cons: The seats are small just like all airlines but no snacks were provided even though the plane was delayed 2 hours because of weather

Reviewed Nov 2018

review from
6.3

Bag lag

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Reviewed Nov 2018

review from

10.0

Pros: Everything went very smoothly.

Reviewed Dec 2018

review from
10.0

Pros: Not crowded

Cons: Fees for bags

Reviewed Dec 2018

review from
10.0

Good flight

Pros: Nice attendants

Cons: Lack of leg room

Reviewed Dec 2018

review from

7.3

Pros: Friendly crew and right on time. It was an easy travel experience.

Cons: Tight leg room and paying to choose my seat in order to check in online

Reviewed Dec 2018

review from
8.0

Pros: Overall just fine.

Reviewed Dec 2018

review from
7.6

Pros: Fruendly

Cons: Fees for bags

Reviewed Dec 2018

review from

2.0

Worst flight ever

Pros: Portland, Oregon agent customer service

Cons: This weekend has been an awesome spending time with my Arizona family..... but my experience at Phoenix Sky Harbor International Airport is DEFINITELY NOT "America's Friendliest Airport" as they like to advertise throughout the airport! When I went to check in with the exact same airline that the 7 of us flew out on, Sun Country Airlines, I was told that my bag was suddenly 9 pounds heavier than when we left.... even though my bag was packed EXACTLY the same and nothing had been added. As we were finishing up paying, a random lady from the ticket counter stopped me and in a very snobby and aggressive way told me I needed to check an additional bag. I was BEYOND CONFUSED because this bag was considered a FREE "personal item" when we left Portland and now I'm being forced to pay an extra $40 dollars. She then started talking to me VERY aggressively and belittling me as if I couldn't afford the extra charges. That was not the problem! I wanted an explanation as to why the policies are suddenly different just 72 hours later? After I re-ran my card and paid the additional charge, we start to leave again, AND THE SAME GIRL tells me I need to check ANOTHER BAG that was considered a "carry on" when we left Portland. She was starring at my family, our belongings, not listening to what I had to say and continuing to harass us, while demanding I pay more money, without answering any of my questions! I spent $120 to check our bags just to get back home- $75 more than when we left! I asked for her badge number to reference my conversation with her when I call and speak to her manager and she refused to give it to me! Her body language was defensive, unapproachable and snobby- rolling her eyes multiple times.I was able to see read her name on her badge before she flipped it over, "Mika" who happens to be based out of Portland International Airport but working out of Phoenix Sky Harbor International Airport today, December 10th. Sun Country Airlines advertised themselves as "travel convenient and trouble free for all passengers"...... WHAT A JOKE! I will NEVER fly on this airline or recommend them to anybody ever in my life! This has been the WORST TRAVEL EXPERIENCE AND CUSTOMER SERVICE in my life. #DoubleWhamy #SunCountryAirlines #SkyHarborInternationalAirport #AmericasWorstService #DontFlySunCountry #NotFamilyFriendly

Reviewed Dec 2018

review from
2.0

Pros: Nothing. Everything was mismanaged and poorly handled.

Cons: The incompetency

Reviewed Dec 2018

review from
5.0

2 hr tarmack + de-icing

Pros: Very friendly staff.

Cons: There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun.

Reviewed Nov 2018

review from
6.0

Pros: The people were nice and it felt like a quick flight.

Cons: There was no one at the check-in desk when I got to the airport and when someone called to ask when they would be there Sun Country said they come 2 hours before the flight. Giving people an hour to get through security and get to they're gates before boarding. I also should have looked at how much it would cost checking a bag($20) and all the additional costs that Sun Country has (seat: $7-$25).

Reviewed Nov 2018

review from
6.0

Good flight

Pros: The flight was fine nothing special it’s good for getting you from a to b

Cons: The seats are small just like all airlines but no snacks were provided even though the plane was delayed 2 hours because of weather

Reviewed Nov 2018

review from
6.3

Bag lag

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Reviewed Nov 2018

review from

Sun Country Air fees

Checked Baggage (each way)

Meals (each way)

Unaccompanied Minor Service (each way)

Seat Assignment / Other fees (each way)

Carry-on baggage: Up to $40

1st Bag: Up to $40

2nd Bag: Up to $40

3rd Bag: Up to $60

Snacks/Meals: $4 - $10

Beverages: $2 - $10

Sun Country Air does not offer unaccompanied minor services.

Seat Assignments: available in advance for a fee or for free at the airport at the time of check-in

Advance Seat Selection: from $2 per flight segment. Fees vary by travel dates, route, seat location and fare.

Flight Status

Arrivals Departures

Sun Country Air

Sun Country Air Route Map

Popular Flight Routes

Flight

Origin

Destination

Sun Mon Tue Wed Thu Fri Sat

S M T W T F S

383

Minneapolis

MSP

Fort Myers

RSW

102

Las Vegas

LAS

Minneapolis

MSP

101

Minneapolis

MSP

Las Vegas

LAS

121

Dallas

DFW

Las Vegas

LAS

122

Las Vegas

LAS

Dallas

DFW

388

Fort Myers

RSW

Minneapolis

MSP

421

Minneapolis

MSP

Los Angeles

LAX

572

Cancún

CUN

Minneapolis

MSP

571

Minneapolis

MSP

Cancún

CUN

671

Dallas

DFW

Tampa

TPA

697

Portland

PDX

San Francisco

SFO

614

Palm Springs

PSP

San Francisco

SFO

698

San Francisco

SFO

Portland

PDX

613

San Francisco

SFO

Palm Springs

PSP

672

Tampa

TPA

Dallas

DFW

422

Los Angeles

LAX

Minneapolis

MSP

691

Portland

PDX

Palm Springs

PSP

692

Palm Springs

PSP

Portland

PDX

155

Madison

MSN

Tampa

TPA

156

Tampa

TPA

Madison

MSN

637

Nashville

BNA

Miami

MIA

639

Nashville

BNA

Tampa

TPA

694

Honolulu

HNL

Portland

PDX

684

Las Vegas

LAS

Portland

PDX

638

Miami

MIA

Nashville

BNA

693

Portland

PDX

Honolulu

HNL

683

Portland

PDX

Las Vegas

LAS

640

Tampa

TPA

Nashville

BNA

641

Nashville

BNA

New Orleans

MSY

635

Nashville

BNA

Fort Myers

RSW

642

New Orleans

MSY

Nashville

BNA

688

Phoenix

PHX

Portland

PDX

636

Fort Myers

RSW

Nashville

BNA

243

Minneapolis

MSP

New York

JFK

617

Minneapolis

MSP

Palm Springs

PSP

604

Phoenix

PHX

Minneapolis

MSP

618

Palm Springs

PSP

Minneapolis

MSP

293

Minneapolis

MSP

Portland

PDX

607

Minneapolis

MSP

Phoenix

PHX

395

Minneapolis

MSP

San Francisco

SFO

396

San Francisco

SFO

Minneapolis

MSP

633

Nashville

BNA

Orlando

MCO

632

Nashville

BNA

Minneapolis

MSP

252

Boston

BOS

Minneapolis

MSP

244

New York

JFK

Minneapolis

MSP

634

Orlando

MCO

Nashville

BNA

631

Minneapolis

MSP

Nashville

BNA

251

Minneapolis

MSP

Boston

BOS

673

Dallas

DFW

Fort Myers

RSW

342

Orlando

MCO

Minneapolis

MSP

341

Minneapolis

MSP

Orlando

MCO

367

Minneapolis

MSP

Tampa

TPA

687

Portland

PDX

Phoenix

PHX

695

Minneapolis

MSP

New Orleans

MSY

696

New Orleans

MSY

Minneapolis

MSP

285

Minneapolis

MSP

Seattle

SEA

286

Seattle

SEA

Minneapolis

MSP

159

Madison

MSN

Fort Myers

RSW

160

Fort Myers

RSW

Madison

MSN

622

Harlingen

HRL

Minneapolis

MSP

621

Minneapolis

MSP

Harlingen

HRL

153

St. Louis

STL

Tampa

TPA

370

Tampa

TPA

Minneapolis

MSP

154

Tampa

TPA

St. Louis

STL

535

Minneapolis

MSP

Puerto Vallarta

PVR

536

Puerto Vallarta

PVR

Minneapolis

MSP

403

Minneapolis

MSP

San Diego

SAN

404

San Diego

SAN

Minneapolis

MSP

More flight routes

Top Airports served by Sun Country Air

Sun Country Air contact information

SY IATA Code
+1 800 359 6786 Call
suncountry.com Visit

Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

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70 miles

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Choose up to 4 destination airports

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Airports within

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Choose up to 4 airports

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Find Cheap Flights on Sun Country Air

Sun Country Air Information

Sun Country Air traveller reviews

Pros

Cons

Guest Reviews

Overall Rating

Recent Reviews

Sun Country Air fees

Flight Status

Sun Country Air Route Map

Popular Flight Routes

Top flight routes

Top Airports served by Sun Country Air

Sun Country Air contact information