Recent Reviews
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- Negative
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9.2
the flight was over booked. I was called to the counter and told that I was giving up my seat for an upgrade to 1st Class. yeah!! I think I was the only person who got a free upgrade to 1st Class... so what is there not to like? made my morning...& I was a happy guy. no problems.
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7.0
The staff was friendly and helpful. The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes.
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5.0
the crew on board was great. no food options offered. no entertainment. are you kidding? the flight was delayed so the boarding that was to start at 8:15 started at 9:00. We were all called to board within a few minutes, only to hurry up and wait in another line outside the plane for like 10-15 minutes before the crew actually let us board. The plane left the gate and then sat on the tarmac in another line where over 30 plus planes were also waiting to take off. WE SAT THERE ON THE TARMAC FOR OVER 2 HOURS. Not that Sun Country was at fault, but we should have never been able to board, knowing that the airport was that backed up. JFK is notorious for doing this to customers.
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7.0
No wifi
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7.6
Never had a bad experience on Sun Country. Had plenty of horrible experiences on the majors (talking about you, Delta and United). Pleasant flight, nothing fancy. Unlike Spirit, there's reasonable leg room, and your seats actually recline.
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10.0
Inexpensive non-stop flight Everything was good
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10.0
It was a smooth flight and there were no issues.
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7.6
The crew was great, check in was fast, boarding was quick, flight was on time leaving and early landing. It was a longer flight and it would have been nice to have a tv screen or somewhere to plug in for charging devices. Also, I didn't buy any food cuz I thought I would get a tiny bag or peanuts or pretzels, but we didn't get anything.
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4.0
Flight attendant was very rude and short with many passengers
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10.0
Plane was prompt and on time. Crude was friendly and accommodating of snack requests. Overall a nice experience. Price could always be better but this was a pretty good deal so this isn't really an issue.
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9.2
the flight was over booked. I was called to the counter and told that I was giving up my seat for an upgrade to 1st Class. yeah!! I think I was the only person who got a free upgrade to 1st Class... so what is there not to like? made my morning...& I was a happy guy. no problems.
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10.0
Inexpensive non-stop flight Everything was good
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10.0
It was a smooth flight and there were no issues.
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10.0
Plane was prompt and on time. Crude was friendly and accommodating of snack requests. Overall a nice experience. Price could always be better but this was a pretty good deal so this isn't really an issue.
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7.0
The staff was friendly and helpful. The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes.
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7.0
No wifi
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7.6
Never had a bad experience on Sun Country. Had plenty of horrible experiences on the majors (talking about you, Delta and United). Pleasant flight, nothing fancy. Unlike Spirit, there's reasonable leg room, and your seats actually recline.
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7.6
The crew was great, check in was fast, boarding was quick, flight was on time leaving and early landing. It was a longer flight and it would have been nice to have a tv screen or somewhere to plug in for charging devices. Also, I didn't buy any food cuz I thought I would get a tiny bag or peanuts or pretzels, but we didn't get anything.
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5.0
the crew on board was great. no food options offered. no entertainment. are you kidding? the flight was delayed so the boarding that was to start at 8:15 started at 9:00. We were all called to board within a few minutes, only to hurry up and wait in another line outside the plane for like 10-15 minutes before the crew actually let us board. The plane left the gate and then sat on the tarmac in another line where over 30 plus planes were also waiting to take off. WE SAT THERE ON THE TARMAC FOR OVER 2 HOURS. Not that Sun Country was at fault, but we should have never been able to board, knowing that the airport was that backed up. JFK is notorious for doing this to customers.
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4.0
Flight attendant was very rude and short with many passengers
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