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Pros: Aircraft was comfortable

Cons: Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why

Cons: The seats are close together so there's not as much legroom as other airlines I've flown in Brazil. There was no in flight entertainment. The snacks were mediocre at best. The gate was changed at the last minute so it was a little confusing.

Pros: Nothing

Cons: More English explanation and care to customers . Horrible customer service

Pros: Nice crew. Okay seats.

Cons: 4 hour delay with no information. Just horrible in this day and age.

Pros: Great crew. Old plane but comfy

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight

Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Cons: No mechanical failures or delays would be nice

Pros: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Pros: Priority checkin at Ezeiza airport.

Cons: The A320 planes was too cramped and it's an older plane.

Pros: The crew was so kind, the food was great. The in flight entertainment was amazing!

Cons: The plane was very cold!

Pros: N/A

Cons: N/A

Pros: Amazing crew and overall experience

Cons: No complaints on this one

Pros: crew was smart. very standard

Cons: i had issue getting checked bag from kiosk. had to speak with attendant

Cons: I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again.

Cons: Voo atrasado

Pros: Aircraft look new and very clean.

Cons: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.

Pros: Azul airlines the best !!

Cons: The food

Pros: Food

Pros: Crews worked hard to please under built in circumstances (cramped seating etc)

Cons: For post landing gateholds it would help to say why waiting and say something about how long the wait might be.

Pros: Nice new plane.

Cons: Boarding process could be better

Cons: Que funcione Latam Enterteinment o tenga pantalla de entretenimiento

Pros: Nothing

Cons: More English explanation and care to customers . Horrible customer service

Pros: Entretenimento

Cons: The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.

Pros: O lanche não foi Mãe Terra e isso é muito bom.

Pros: I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality.

Cons: Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks

Cons: Their international flights are all supposed to be on the 737 Max, but since that aircraft is currently grounded, the international flight was on a 737 intended for use on shorter domestic flights.

Pros: Everyone smiling Check in easy Though flight was crowded it was quick

Pros: Entertainment

Cons: Punctuality

Cons: O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente.

Pros: Everything really.

Cons: If I have to choose something it would be food

Pros: The flight was smooth

Cons: One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all.

Pros: The crew was great and good customer service

Pros: Flight was good as planned.