Not having to pay 150 dollars for excess weight of 3 kg. A clean airplane would be nice. The Azul portion of my trip, from Fort Lauderdale to São Paulo, was excellent.
I really like this airline I just wish that they would make arrangements with connecting flights when one is a few minutes late it’s ridiculous hold up your travel for what would’ve been about five minutes
The flight was late so my connecting flight I missed to Curitiba, they couldn’t hold the flight for five freaking minutes while I ran across the airport I’m 64 years old but that’s OK I made accommodations and got me on another flight six hours freaking later
Pros: "The food served was really good."
Pros: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Cons: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."
Pros: "Friendly crew and delicious snacks. Comfortable chairs."
Cons: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."
Pros: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Cons: "more recent movies options"
Pros: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Cons: "The plane was very cold!"
Pros: "Seat not confortable vry tide"
Pros: "The crew as fine!"
Cons: "The gate at the airport changed"
Pros: "Flight left on time."
Pros: "Amazing crew and overall experience"
Cons: "No complaints on this one"
Pros: "The crew was excellent, and the entertainment was good."
Cons: "The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side."
Pros: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Cons: "The snacks could have been healthier and the bathroom could have been cleaner."
Pros: "My seat 28H didn't recline"
Cons: "didnt reach connection"
Pros: "We arrived safely."
Cons: "Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight."
Pros: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"
Pros: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Cons: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"
Pros: "Loved all the support and attention from the crew"
Pros: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Cons: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."
Pros: "Azul service was good as usual. Plane was on time arrival. No complaints"
Pros: "Very smooth. I slept like a baby, haha"
Cons: "Nothing bad."
Pros: "Everything was excellent"
Pros: "Overall excellent trip"
Cons: "No complaints"
Pros: "economy xtra seats were nice"
Pros: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Cons: "United baggage app does not work Personnel did not know baggage rules at Chck in."
Pros: "it was on time . the service aboard was very good"
Pros: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Cons: "Overall very satisfied"
Pros: "Boarding, Confort, entertainment and the"
Cons: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."
Pros: "Comfortable flight!"
Pros: "Cleaning only"
Cons: "The delay and lack of status"
Cons: "We're still waiting for the flight"
Pros: "I don't know an airline other than azul that gives a variety of snack choices and drinks for free for just a 40 min flight. I got a bag of fig newton lookalike cookies and chips. My daughter got gummies and a crunchy peanuts snack. The flight attendant let us pick as much as we'd like. Choice of peach or orange juice!"
Pros: "All staff were professional and courteous."
Pros: "Flight was cancelled ! I paid 100 reais for a better seat the azul airlines was cancelled so they sent was to Porto Alegre we flew with TAP to Lisbon on an economy seat, I never got my money back either. I am never flying with Azul again, and I am going to tell all my friends not to use Azul airlines again! Give my 100 reais Back!"
Cons: "Horrible experience, never again."
Cons: "Original flight was cancelled and passengers were accommodated causing some people to miss their connections."
Pros: "Everything was just right"
Pros: "Crew was very friendly, entertainment was excellent, boarding was fast and smooth"
Cons: "Flight was delayed almost two hours"
Cons: "They cancelled our flight"
Cons: "Azul cancelled the flight to Salvador without giving us any reason why. The sky was blue without a cloud in sight. I had another flight to catch in Salvador to bring me back to Miami and because the Salvador flight was cancelled I missed all my other flights and neither Azul or Tam wanted to help me get to my final destination. Azul offered to get me on a flight to Salvador the next day, but that did nothing for me since all of my other flights were scheduled for the day before. Long story short, I had to purchase a brand new flight for $1016. I paid for something that was not my fault and all anyone could say to me was, "I am sorry, there is nothing we can do for you" Words cannot express the rage, irritation and frustration I felt on that day."
The website never seems to work. Getting a seat is very difficult.
Pros: "The crew was nice. I had the front seats ehich were super comfortable."
Pros: "Boarding was very well organized and staff was very attentive and worked hard to expedite process by reviewing documents, answering questions, organizing lines, and being always on time. Flight was very smooth and the crew did a great job informing, serving food, water and assisting people with their requests, purchases, etc."
Cons: "what it is really important is being on time and have a safe flight and Avianca did these extremely well. Maybe the food could have been better but for the price paid can´t ask for more"
Cons: "From bogota to NY was delete 1 hour"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "The crew is busy so that she might forget the request."
Cons: "Maybe more person."
Pros: "Always a good flight with Avianca."
Cons: "flight was delayed 30 mins"
Pros: "The crew was very professional and accommodating"
Cons: "TVs on plane were not working...food was cold."
Cons: "The Avianca VIP lounge in Bogotá was the worst I've ever seen. Bad food, no restrooms (I had to go outside for restroom), staff not friendly"
Pros: "4 hours short time."
Cons: "Been waiting for the baha for mor than 30 min"
Cons: "Avianca flight from Bogota to Guayaquil was l4 hours ate in arriving and connecting fight from Guayaquil to San Cristobal, already over an hour late in leaving Guayaquil would not Waite an extra 20 minutes for us. Only 1 flight a day from Guayaquil to San Cristobal so we are faced with a an overnigh"
Pros: "Everything ran as expected, easy boarding, quick flight, ok drink service."
Cons: "Not sure why they sat someone else in our row if the plane was nearly empty. Unnecessarily uncomfortable."
Pros: "Very helpful service"
Pros: "Enjoy the direct flight. Entertainment options are great. Crew is courteous and helpful."
Cons: "Seat is not comfortable at all, especially for short stature like me. Tough for a six hour, overnight flight."
Pros: "Not good"
Pros: "Not good service"
Cons: "Not time to"
Pros: "What I like most was the young man that checked in my suit cases. He was beyond amazing: personable, professional, understanding, and overall amazing!"
Cons: "The plane from Boston to Bogota was a bit late, but not by much."
Pros: "Te crew ver helpfull."
Cons: "Nothing . Emery y Hong perfecto yo me H"
Cons: "DELAYS. EXTREMELY POOR CUSTOMER SERVICE. FLIGHT CANCELLATION. AIRLINE NEGLIGENCE."
Pros: "All the flights were on time and the crew was really kind. Thank you kayak !"
Cons: "Nothing to dislike"
Cons: "Left us in the airplane for 3 hours because of an internal problem of Avianca"
Cons: "The worst customer service ever No solutions offered to customers I lost all day in the airport until finally (6 hrs after) they announce flight cancellation"
Pros: "Very friendly. Even for a short flight - this airline provides snacks and drinks included."
Pros: "It was a fast flight. Overall good."
Cons: "The lines to check in the luggage in Barranquilla Colombia took long although there was not that many people. Overall not that much time, the boarding process in Boston was fast an friendly ."
Pros: "The food again"
Cons: "Still no WiFi"
Pros: "No delays"
Cons: "Everything was nice."
Pros: "It was a horrible experience dealing with Avianca customer service and Erardo Romero"
Cons: "Our bag made it on the flight. We did not. Cause was an Alaksa Airlines system glitch delaying check-in. Avianca cancelled our entire trip to Cuzco and back because we did not makw the flight to Boston."
Cons: "The flight was canceled, 2-3 day ahead of flight, leaving us scrambling for flights to get me to meetings. Avianca was difficult to contact. The new last minute flights were schedule on COPA...cost us an extra 3000 dollars last minute. To add insult to in jury......the COPA leg from New York was canceled at the airport due to a mechanical problem. We were suppose to leave on Tuesday at 3:25 and get to Bucaramanga that night..........DID NOT HAPPEN. We finally, after two nights in two different cities hotel rooms, we got to Buca on Thursday morning about 10:30 am. COPA's help, was awful............confused, non professional. We could not get food from noon on one day to about 5 the next morning. COPA did not care."
Pros: "The crew and ither travelers were good"
Cons: "For a 10 hour flight it felt like there was no room for your legs and I am quite short"
Pros: "Very friendly service and they treat you like a guest"
Cons: "More vegetarian or at least healthier meal options"
Pros: "The crew was wonderful and when I was given my special meal request (due to food allergies) they were able to accommodate me in so many more ways."
Cons: "The boarding for every flight with this airline has been late."
Pros: "Every thing"
Pros: "Accomplisment on timing"
Cons: "The seat was a little too hurt for my poor butt, but it is my problem because I am a thin person."
Pros: "Very good overall. Crew thinks they are in the titanic or something they try too. Ugh to make it seem like it is luxurious but it nothing but."
Cons: "The food is the worst on earth !!! Crew terrible , with attitude"
Cons: "Once In Bogota my 1h flight to pereira was cancelled and I was told I wouldn't be able to get on another flight for another 1 or 2 days which was a huge inconvenience, later after speaking with someone I was given the option to board another plane to a nearby city 10 hours later. I agreed and had to make arrangements to make transportation from manisales to pereira,for my surprise on the way to manisales the flight got redirected to Pereira my original destination, that was great but created another inconvenience for my transportation arrangements."
Pros: "Everyone on the plane crew was extremely polite. The seats gave me plenty of leg room as a 6’ tall man."
Pros: "The airplane"
Cons: "The delay and boarding"
Pros: "Everything. Except two things explained below."
Cons: "Our chairs didn't recline, making unconfortable to sleep during the flight. Entertaiment didn't have close caption for deaf people or hard of hearing people."
Cons: "I have to ask 4 times b4 I get what I want."
Pros: "Food was decent."
Cons: "Hot airplane. Crowded seats. Rough landing. Unhelpful staff."
More attention to the people.
The whole service did very well.. excellent job…
This was the worst trip ever, Latan just tossed me to Gol airline, which doesn't have any tv on it, one of the boarding lady at Miami airport was so rude, If that's the way they will treat people that buy a cheap flight, we should be warned.
On time and nice service on board
Purchasing tickets through BudgetAir was underwhelming...
NO ONE AND NOTHING gave me a notification or anything that I couldn’t fly to peru if my passport was within 6 months of expiring so I couldn’t even go. It’s ridiculous and I don’t think airlines should be allowing purchasing without having some system to check your passport information.
The flight crew was nice,
Pros: "All the staff was great."
Cons: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Cons: "Quick, easy, no problem."
Pros: "Comfortable, quiet Boeing 787-9 plane. Good food. Timely."
Cons: "The time it took to open the door upon arrival"
Pros: "I don’t like"
Cons: "Because de flight was late;3 times they change the time for departure Finalmente they departure after 8 hours from arrive to the 1rs fly."
Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Pros: "Easy and quick flight. Crew was nice and helpful"
Cons: "We were about 15 min late"
Pros: "The fly time"
Cons: "The check in process, too slow ,we waist almost 2hrs in the process"
Pros: "Food was pretty good"
Cons: "The seats are so freaking small and packed together!!!"
Pros: "The plane was better than the one we came into Colombia on."
Cons: "Offering water would be really great. Can it be that expensive to offer a cup of cold water?"
Pros: "Left on time."
Cons: "Inform people of the fee of about $50 that needs to be paid to enter the island!"
Pros: "On time"
Cons: "Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways."
Pros: "We made the flight in great time after our connecting flight was delayed."
Cons: "Our bags didn’t make our flight. We are very disappointed."
Cons: "We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards."
Pros: "Servicio de entretenimiento"
Cons: "Un vuelo se demoro SIETE VECES mas tiempo, es una tortura estar encerrado siete horas perdiendo el tiempo en un avión PEOR si es que nos dicen que no se puede aterrizar por mal clima y otras aerolíneas si llegan al destino, la verdad ahora si prefiero viajar por LCPeru, Star, AVIANCA, Viva Air porque si no hay diferencia en el servicio pues pago algo menos, no vale la pena seguir trabajando con LATAM"
Pros: "Could access entertainment as soon as I was seated."
Pros: "Nice crew. Comfort ok."
Cons: "They herre delade."
Pros: "The entertainment system is exceptional. The food, in my opinion, has always been good. I've flown Lan Airlines since before the merger for at least a decade. The crew was efficient, in particular given the size of the flight."
Cons: "Oddly, the seats were slightly less comfortable on this larger jet than on the LATAM flight from Santiago to Lima which was a smaller jet with one aisle and 3 seats per row."
Pros: "Flight crew friendly , on time, clean, comfortable seats"
Pros: "Priority boarding."
Cons: "No airline lounge."
Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."
Pros: "Great service and delicious meals"
Pros: "The crew was professional and friendly."
Pros: "customer service in Bogota"
Cons: "needs to download the app to watch movies if you do not have a I pad or smart phone????"
Cons: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."
Cons: "The return flight was cancelled, and I missed my return flight back from Lima to Atlanta."
Pros: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel"
Pros: "Everything except departures line at JFK airport was great"
Cons: "Departures line at JFK airport was unusually long"
Cons: "Flight attendants not wiling to help!"
Pros: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Cons: "nothing was wrong."
Pros: "Online entertainment and we needed to change our flight time same day and they accommodated us with no problems. Great snacks and in flight services"
Cons: "Poor leg space Entertaiment Poor food"
Pros: "the take off and landing were good"
Cons: "Because we didn't know Spanish, we were confused as to which line we should board for the flight. After waiting for 15 minutes in the line, we were told we should have been on another line. there were alot of english-speaking persons on the plane and it would have been good to make announcements in english also."
Pros: "The meal offerings given my "special" menu request (vegetarian) was better than expected, portions were of a nice quantity, the food wasn't bland, and in terms of variety they offered a good food selection. The available entertainment catalog (movies, TV shows, etc) was vast, and included recently released films. I also love that LAN offers pillows, blankets (of good, warm material) and headsets. The crew was attentive and helpful. The plane plane was clean, which is expected to be but not always ends up being that way."
Cons: "The plane looked like an older model, which is not a problem itself, the problems were: my seat was missing the cup holder ring (looked like it broke) meaning no place to keep a cup to drink water throughout the flight. The remote for the "t.v."/entertainment system, that is nestled on the side of the seat, wasn't working and the touch screen glitched (it would freeze, or kick me back to the root menu while I was browsing through options) Small technical problems that given the $$ flights cost, one expects them to work properly."
Employees at the airport very poor knowledge
It was a small plane for a seven hour flight, so it was very cramped. There was no internet access available. The seats were hard.
cancelled flight with no previous notice.
They canceled this flight and I only found out when I got at the airport for my flight, the good thing is that they were able to get me another flight with Latan directly to Brasilia.
They lost my luggage on this last flight, so I'm still waiting for their updates two days after that.
Terrible customer service specially if you have questions or issues. Stay away... Also, lost one of our luggage and they do not care about looking for it. We now have to file a police report with Polícia Federal for them to be obligated to look for the bag.
Terrible airline. Completely disorganized and incompetent check-in process. 2+ hour flight delay and total lack of communication by their staff to the passengers. I missed my connecting flight as a result and was forced to reroute to Panama through Copa airlines in order to return to Bogotá, which took almost 10 extra hours. I would never fly GOL again.
Pros: "Comfortable seats, all on schedule, and kind team"
Cons: "Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!"
Pros: "Crew was nice and organized, easy check-in."
Cons: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"
Pros: "Did us a favor and made check in in the counter"
Cons: "Food was pretty basic....no entertainment whatsoever kids were desperate"
Pros: "Flight was good"
Cons: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"
Pros: "i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems"
Pros: "Great crew & comfortable seat"
Cons: "Changed departure gate without mentioning the gate change."
Cons: "More English explanation and care to customers . Horrible customer service"
Pros: "Nice new plane."
Cons: "Boarding process could be better"
Cons: "Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks"
Pros: "time was OK"
Cons: "Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin."
Cons: "Not a lot of legroom. There was no in flight entertainment and the flight service was just mediocre."
Pros: "The crew was ok"
Cons: "No food"
Pros: "Flight on time"
Pros: "Crew was fine. Flight was full. Good leg room. Tight being between fellow passengers."
Cons: "Check in was confusing."
Pros: "Crew was very kind and attentative."
Cons: "Seats were not comfortable and didn't recline much."
Pros: "On time"
Cons: "Este vôo tem atrasado sempre."
Cons: "The trip was awesome, Rio is a wonderful city, extremely hot but a beautiful city"
Pros: "Fast flight"
Cons: "Always delayed with no information as to when it might be departing."
Cons: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"
Pros: "Cabin crew amazing"
Pros: "Crew was friendly, helpful, overall awesome. Comfort level was great."
Cons: "There was no entertainment provided, and besides extra legroom, no real benefits of paying the extra for GOL premium. This is also the first time I have ever had to pay for luggage on an International flight, very disappointing."
Cons: "It was very hot on the plane. Very little air conditioning."
Cons: "Extremely cramped. They ran out of certain drinks. Confusing boarding."
Cons: "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."
Cons: "Delayed flight. Missed my appointment."
Pros: "The crew was polite and helpfull during the flight"
Cons: "The food was tasteless . They lost our bags and never reply when we ask for a compensation"
Cons: "Awfull boarding process. They didn't have system!"
Pros: "I had a plesent flight with good food and good service both ways, the flight timing and connection was very good and the pricing of the jurnay was good. I will defently use the company the next time when I am traveling the same route later. Best regards Jan Christian Nygaard,"
Cons: "I have no comments to add hear, because everything went fine."
Pros: "Better snack"
Pros: "Crew was nice and professional"
Cons: "No entertainment I was unable to get my ticket to Rio de Janeiro and I was only able to get my ticket to São Paulo so I had to see someone else and that is not very efficient"
Cons: "Just water and pretty small snacks"
Cons: "Space on the seats, between the seats."
Pros: "Delays without advice,desaster."
Pros: "I like everything about this trip with this airline"
Pros: "No primeiro trecho que fiz (Salvador - Congonhas) a aeronave era nova e bastante confortável. O voo chegou ao destino em menos tempo do que previsto."
Cons: "Enquanto o embarque está ocorrendo o ar condicionado fica desligado na aeronave, o que provoca muito calor no ambiente. Lembrando que o processo de embarque normalmente demora um tempo razoável."
Pros: "ok flight for a cheap airline"
Pros: "Just like the crew, very atentious."
Cons: "The flight takes off just 1 hour late, they just served a little skack of 50g, even if you want to pay for food they just had one tipe of sandwich, it was 3 hours flight."
Pros: "The crew was very professional. Pilots made the flight really smooth."
Cons: "WiFi didn't exist on board (even being that they advertised it on every place they could)"