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Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

The food wasn’t good at all. I skipped meals .

Both the staff at check-in counter and on board were pleasant and helpful. My chicken and mashed potato was good, sauce was tasty, but the zucchini, carrot n other accompanying vegetables were over-cooked a little. (I understand the meal has to be prepared earlier). Yet I would fly on Singapore Airlines again and recommend it to family and friends.

Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options

Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.

Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.

Crew and service was excellent, but passengers should be offered a welcome drink before take off which did not happen. Food was very good. Unfortunately the lie-flat bed in business class was one of the most uncomfortable I have experienced. The configuration forces you to sleep with your legs at an angle instead of in a straight line, plus there is very little padding on the bed so it wasn't possible to sleep for more than 2-3 hours on an 18 hour flight. For what the airlines charges for a business class ticket their hard product leaves a lot to be desired.

Everything was great keep up the good work 😁, can't ask for more.

Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.

Many movies do not have captions, which would have been helpful when you have to live with the flight engine noise.

Everything was fantastic!!!! I can’t wait to fly home 😃!!!!!

Plane are getting old, almost an hour delay due to technical reson , after all passenger aboard. Took 4 flight on business class this trip and all the planes had an issues. PAL need to improve their planes.

It’s sad how legacy airlines feel like budget airlines now. Cramped space Non reclining seats No inflight entertainment (need to connect via your own device) Saving grace is the crew. Truly nice and sincere service.

Short flight with limited entertainment wasn't that bad. Staff was friendly and plane was clean. Meal was good.

It was great! The flight was on time and had a smoother flight

Crew excellent calling me by name ! Only downside was no inflight WiFi

I was glad that the plane was not totally full.

Boarding and flying on time is the most important need of passengers they did that

Everything was very good but seats are small for a big man!