Not great organization but the flight itself was g
Pros: The movie selection was good which made the 14 hour flight bearable. The flight crew was very polite and helpful.
Cons: The flight was delayed until the following morning which reduced our trip by a day so we lost money on our hotel for a night. The airline didn't automatically adjust our connecting flight so had to call and make the adjustments. Also, it was really hard to check our flight information online since we went through a third party to book the flights. It's like they don't communicate with each other so neither seemed to be able to release the information to us.