Pros: "The amability of the crew. The TV system. The snacks"
Cons: "The boarding. I have some problems to find space to put my carry on, cause many personal ítems was in that places"
Pros: "The entertainment was beyond amazing and made the flight so much more enjoyable. I actually was disappointed we landed so soon."
Cons: "Nothing. Everything was perfect and I would fly jetblue again."
Pros: "Seats were ok"
Cons: "Overall the attendants need to be more friendly. It seems like they are always on a defensive mood, specially the ones at the JFK airport. Also, we ended up arriving about 7 hours later then scheduled."
Pros: "Legroom!!! JetBlue sets itself apart from the rest by letting you breath in your seat!"
Cons: "Entertainment / access to entertainment on the app was mediocre"
Pros: "Jetblue is my now number 1 choice for flying. They offer amazing comfort and value."
Cons: "Including free headphones, but not a deal breaker."
Pros: "Great price. Fast boarding. Crew was nice. Pilot did excellent job flying with a super smooth landing."
Cons: "Boarding process in West Palm is always a mess. There has to be a better set up."
Pros: "Seats were great, crew was lovely and helpful, bathrooms were extremely clean and well-maintained."
Cons: "More time in between our connecting flight because we almost missed it with a delay"
Cons: "Pilot told us we would wait 5 minutes while another plane leaves their terminal to make room for us. Has now been 30 minutes and still no movement"
Pros: "Personnel were great, flight left on time and arrived early! The rratings for food and entertainment do not apply, since I was not offered either. This was fine with me on the short flight."
Cons: "No complaints"
Cons: "Not making me sit on tarmac pretending you already don’t know the flight is canceled. Enough of the dog and pony shows."
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Cons: "We didn't leave on time, so an on-time departure."
Pros: "Entertainment was okay."
Cons: "Fight was late taking off. Sat on tarmac for almost an hour upon landing. Crew was unprofessional and did not keep the passengers updated on what was happening. Very disappointing."
Pros: "on time; new plane with entertainment system on the seat"
Cons: "seat was not clean"
Pros: "I liked that we arrived on time. Besides that. Not much."
Cons: "Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air"
Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"
Pros: "The crew was super nice and seat were comfy"
Cons: "I know that thing can happened but this flight was delayed an hour and half"
Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"
Pros: "I think everyone was traveling for the holidays and was cheerful, made for a good flight!"
Pros: "Free WiFi, better options for entertainment, better snacks (see Alaska Airlines or Southwest)"
Cons: "The snacks, internet prices, and entertainment"
Pros: "Crew was nice"
Cons: "More comfortable and spacious seating, more reasonable priced food for the quality you get"
Pros: "The flight was comfortable enough, and the staff were friendly."
Cons: "As usual with planes coming from SFO, this one was late."
Pros: "Ease of boarding and good communication from pilot"
Cons: "Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me."
Pros: "The crew was very nice. They were friendly and accommodating. Snacks were good and boarding was fast."
Cons: "We sat in Economy Plus. They said about how much more room we would have and there was more leg room. However you are still basically sitting on the person beside you. The seats are very tight and never very comfortable. It was easy for us to board but we sat at the gate a while and were a little late getting to our destination."
Pros: "Food was really good and I watched some great movies. I was happy to see that there is much more room on Int'l flights than domestic flights. The seats were comfy."
Cons: "I was pulled out of line when trying to board at the gate for not having a 'stamp' on my boarding pass which would tell them I went through security (even though I had gone through three levels of security!) I was sent back to a gate that had no idea what I was talking about and I became frantic, as my son was about to board a flight that I could not. I finally found what was needed (after being sent through the line and patted down this time!) and I ran back to the gate to be the last person on the plane. It was nerve wracking to say the least. Also my son's video touch screen was not working properly. I realize that it is hard to keep these operating well, with all the use they get, but it was annoying as this happened on the flight over as well."
Pros: "Flight crew was excellent and went over and above to help us"
Cons: "We were told due to the delay that CSR ‘s would help us with making our flights. Upon arrival no csr. Plane was still at terminal. Had to make 2 calls to a supervisor before csr’s Would do their job and get us boarded. Finally they came to their senses."
Pros: "On time"
Cons: "No entertainment and meals being served in the row ahead of our seats."
Pros: "They served butternut squash tortellini, fresh salad, and a fresh roll for dinner. I normally eat because I have to on international flights, but I actually enjoyed this meal. Too much pepper in the salad dressing, though. Besides the food, the rest of the flight was good; not much turbulence, and I got a lot of rest."
Cons: "Power outlets were hard to find, and the volume for movies was on the screen, so you had to pause the movie to change the volume."
Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Pros: "Nothing about the experience was enjoyable for a short duration flight."
Cons: "The crew was very rude and not informative towards a full flight of passengers that were stuck on the runway for about over an hour. It could have been handled properly , the crew was not professional at all and I was completely in shock how unhelpful they were in a crazy situation ."
Cons: "First time on Frontier, not a bad experience even though some of the comforts are not there. But the price is good if you need no frills"
Pros: "Overall flight was good however seats could have a little more comfort"
Cons: "Seats and the fact I was flying alone and got put in the middle of two people that were flying together and the room between us was cramped I felt like I was smooshed in the center the whole time"
Pros: "I would like to communicate the complete mess this booking was with Kayak, but this format does not allow for this discussion."
Cons: "How do I file a complaint with Kayak? Please respond so we can resolve this serious mistake on either your part or Frontier. Mel@vanderbrugs.com"
Pros: "Everything was fine until the passenger for seat 1E boarded"
Cons: "I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair."
Pros: "One flight attendant was very nice. The rest acted as though the passengers were an inconvenience."
Cons: "The male flight attendant who sold drinks and snacks placed the iPad down the back of his pants after every transaction to hold it while he worked preparing the drinks. Every passenger who purchased food was required to hold the iPad to sign for the credit card transaction. I refused to buy anything so that I would not have to touch that iPad. Totally disgusting."
Cons: "The flight was so delayed there was no way to make the connection and they wanted me to take the flight on Thursday"
Pros: "The price was incredible. Glad to be able to fly on the cheap! We were happy to get to sit together without paying extra for seats."
Cons: "Both departures from our round trip were delayed. But the ground crew said even though we got those notifications, the flight was not delayed, just 20 minutes late. What? As expected, any drinks/food cost money."
Cons: "Seats were uncomfortable, tray was half the size of a normal one and they charge for carry ons"
Pros: "The plane was clean and we left on time with no delays or issues. The flight crew were very nice and there was also enough overhead space for everyone’s bags."
Cons: "The lines are excessively long to check a bag, there was only 1 of 4 check in kiosks working, which created it’s own line. Also the carry on bag fee at the airport was incredibly steep."
Cons: "Poor seating room. Confusing boarding process. Lack of service on flight."
Pros: "Spirit is great if you have a short flight and don’t pack much luggage. The crew was nice, and I planned it so I wouldn’t have to pay any fees! Make sure to pack your own snacks, but honestly, the snacks weren’t much more expensive on the plane than in the airport. The crew was very nice!"
Cons: "I wouldn’t want to be on a spirit flight for an Internarional flight. The seats don’t recline and there isn’t a lot of leg room. Everything is pretty bare bones. But again, if you want a cheap, quick flight, they’re not too bad!"
Cons: "Flight not fu0ll, requested seat change, even willing to to back of plane. Crew refused. Never happened before... First time in 40+ years of flight travel... Found tenor of staff a bit authoritarian."
Pros: "Ease of boarding."
Cons: "Seats don’t recline at all. Tray tables wayyyy to Small. Water should be free."
Pros: "Crew was very nice and polite"
Cons: "Plane was dirty. Very uncomfortable. Gates switched at least 6 times then was delayed due to system not working. Took forever for the bags to come off the carousel. Then it was the wrong carousel that we were told. No communication with passengers when we were waiting when the flight was delayed. Very unhappy with my experience."
Cons: "Our flight was delayed without our knowledge until the boarding time. Then after waiting for 3 hours it was canceled. They did a terrible job fixing the situation for myself and everyone also on the flight. Minimal compensation and no accommodations were offered. Now I'm away from work and home for longer than expected."
Pros: "On time, Very courteous staff, Smooth flight. Overall great experience"
Cons: "I had to pay 57$ for my hand carry which I think is very high by any standards."
Cons: "My flight was delayed because a computer wasn't working. Instead of moving everyone to a different plane all of the passengers were kept on the plane for an additional 45 minutes to an hour. Once I got to Orlando my suitcase was nowhere to be found. I was told to wait. 20 minutes later and still nothing. I then found out that my suitcase that I paid for was never put on the plane because of the weight allowed on the plane. Overall I am not satisfied. A day later my suitcase has still not arrived as promised and I have not received a phone call."
Pros: "Crew was nice, cheerful and helpful."
Cons: "Space very tight. Charge for any carry on or checked baggage. Charge for any beverage or snack. No entertainment."
Cons: "Customer assistants were extremely rude. I paid for 2 plane tickets one for me and one for my 2 year old and we had one carry on each spirit made me pay for one carry on and it was $120. Flights might be less expensive but the service and every other thing they charge for is not worth it. Will not fly spirit again."