Find cheap flights to Pago Pago

Cons: "Gate not available on arrival. Sat on tarmac for awhile."

Pros: "The only reason I gave a “good” rating for this flight is because the crew & staff were courteous and patient, given the chaos."
Cons: "A lot happened. First system was down in SJC so it delayed boarding. Also passengers without seat assigned (and for some reason there were a lot of us) had to wait until all other passengers boarded before seats were assigned. Then in HNL we had to wait over 30 minutes before baggage came out."

Pros: "Entire process was amazing!!!!!"
Cons: "Nothing!"

Pros: "Flight was the best ever"
Cons: "Screens on the seat"

Pros: "Crew and mai tai were great"
Cons: "I would have liked an option to purchase a lei on the Maui side of the arrival. Also the seats were particularly uncomfortable coming from southwest even"

Cons: "Four hour delay..."

Pros: "The crew was phenomenal."
Cons: "The food did not live up to the hype"

Pros: "Happy time more fun so nice feel great will come back again and again Great to travel"
Cons: "Scared to see someone violently"

Pros: "Crew"
Cons: "No seat assignment early. Substandard entertainment. 15 minutes late on ground to open door and let us out!"

Pros: "Amazing staff. Serving complimentary food and complimentary cary on baggage check in. Provide free drinks and entertainment."

Cons: "no seatback entertainment"

Cons: "Hawaiian airlines put me on a different airline, with with layovers and a late arrival, lost my checked bags, and treated me like it was my fault. I made reservations over a month ago and Hawaiian airlines couldn't care less about me."

Cons: "Flight delayed 5 hours. Missed conections. Lousy 10$ voucher. Poor service."

Pros: "On time and the crew was friendly."
Cons: "The seats are not comfortable for the time of the flight."

Pros: "Friendly staff,"
Cons: "Baggage claim in separate building, not easy time finding bags then back to car rental pickup"

Pros: "Good price, friendly crew, clean"
Cons: "Cabin was freezing cold, no blankets, food terrible, plane malfunction caused 1 hr delay; poor communication caused serious stress"

Pros: "Everything else! Except the pilot had to make 2 descent because of flap malfunction Pilot landed safely the second time Thank you to the skilled pilot & crew!"
Cons: "Maintenance issues !!!"

Pros: "The brunch was a great touch, was actually our first time in First Class. The tablets were nice for passing the time."
Cons: "My only (small) complaint is that my seat wasn’t working right, the recline feature didn’t work at all, and the leg rest was kind of wonky."

Cons: "nothing"

Pros: "Crew was very friendly and cheerful. Lots of them and they worked efficiently and quickly."
Cons: "It was freezing the whole time. My bad for not requesting them to make it warmer. Lots of people put on jackets or sweaters so I wasn't the only one."

Pros: "Excellent service"
Cons: "Nothing to not like about this flight"

Pros: "The staff was superb and friendly!!!"

Pros: "Boarding was smooth, plenty to drink."
Cons: "Seat computer with entertainment would have been nice, a healthier meal would have been appreciate, the overhead bins should fit two carry-ons."

Pros: "Nice seats, and staff and good food."
Cons: "Plane should be equipped with wifi."

Pros: "Only pay baggage get assign seat. You can not book your seat. Only at the airport check in."
Cons: "Same as above"

Pros: "Got in. On time"
Cons: "Wait for baggage"

Pros: "Complimentary food and snacks."
Cons: "You have fill out a form when you get to Hawaii. They should provide pens for us to fill it out instead of making us ask our neighbors for pens."

Pros: "The food and service.."
Cons: "Too many passenger"

Pros: "Nothing"
Cons: "Everything! I realize mechanical failures happen but we were delayed over 5 hours with no refund or credit and then instead of lunch we were handed boxes with cookies and a beef stick that I wouldnt give my dog. then to top it off, Our entire day was ruined and couldn't make our non-refundable dinner reservation in the evening which cost us $85 per person!"

Cons: "No wifi or ability to plug in devices"

Cons: "5 hours late."

Pros: "the assigned seat I chose"
Cons: "the cookies are too small. there was no plug to charge my phone or laptop. there was no tv in the headrest. when did they stop doing that? i've always had at least a plug to charge stuff"

Pros: "Cheerful, helpful staff."
Cons: "Boarding que."

Pros: "Decent seats and entertainment."
Cons: "Cabin crew was very disengaged. Unfriendly. Destroyed my bag then said they wouldn't pay to fix it."

Pros: "Easy check in. Wheelchair came right away."
Cons: "I wasn't able to pick my seat. Ended up ok, but...."

Pros: "I never knew it could be this bad. 30 years of travel globally and you've found a new nadir. Keep in mind this is ALL a review of mismanagement. Staff were friendlish and good people it seemed.. just following antiquated equipment and systems given by management. Key flaws: No online or at check in seat assignment. Had to go to gate. Even though dozens of seats. Why??? Check in in herd an hour early a debacle.. again why??? No plug, no USB, no wifi, no movie on 6 hour flight??? Again it is in stark contrast to immensely support competitors. Sell to someone competent. Mahalo."
Cons: "?"

Cons: "I ask the lady that was serving water if she got some Tylenol but she just kept going without saying anything so I didn't bother to ask again"

Pros: "I loved that they had a vegetarian option."
Cons: "Better inflight entertainment would have been nice."

Pros: "Kind stewardesses, good food and snacks, and friendly people. This being a long awaited visit with my daughter, my flight was a great transition for which I am so thankful!"
Cons: "The flight was long and my back gets tired but none of that has any reflection on the high quality of service I received."

Pros: "New plane with slide seat when recline was excellent. Great storage overhead bin."
Cons: "They arrived at gate 34-38 area which was during the construction and passenger got lost after getting off the plane. There was wikiwiki bus shuttle to the inter island terminal but people without check in luggage lost about 30min at the airport. Hawaiian Airlines should work harder to be prompt on the arrival gate every time. Very unpredictable and inefficient."

Pros: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Cons: "So disappointed, angry, and sad."

Pros: "Crews personality demonstrated professional and courteous."
Cons: "Food offered was precooked wrapped in plastic egg McMuffin version. As title suggested bland and tasteless."

Pros: "On time, great flight attendants, free upgrade offered"
Cons: "N/A"

Cons: "Seat 12a was locked in place and didn't recline."

Pros: "They didn't have any food at all we had to sit hungry for 6 hours"

Pros: "Most of the crew were nice except for when I had to borrow pen from the two crews to fill out the form, both weren't willing to help. I was seated with somehow big guy and basically occupied half of my seat which was very uncomfortable for me to even move a little bit."
Cons: "Food service. Happy that meal is still being served."

Pros: "The flight crew was nice."
Cons: "The plane was delayed by more than 4 hours. I had activities planned for the afternoon and had to cancel those. There was nobody from Hawaiian at the gate or in the terminal. There was no reason given for the delay. I later found out they had come in late the day before and had no crew on hand to fly... very bad juju from hawaiian."

Pros: "The food"
Cons: "The seating arrangement took longer then my usual experiences but it wasn't horrific it's the only negative thing I have to say"

Pros: "The staff on Hawiian airlines are great. Very very polite and friendly. They make your flight very enjoyable."
Cons: "None"