iwas thirsty the whole night, no one approach me to ask if I needed a drink!
Everything was ok except that one of my checked in baggage which was new lost 2 of its wheels and so I filed a complaint and hope they would give comoensation. otherwise, everything was good!
Cons: "Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents"
Cons: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
Pros: "the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses."
Pros: "Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough."
Cons: "There are not much choice for food aside from the usual that come from the airline catering service."
Cons: "First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings."
Cons: "The websites should be improved that allow users to login."
Pros: "Passengers and crew were all nice and accommodating. Food was great!"
Cons: "Temperature was very cold 21C but perhaps that is to inhibit spread of germs."
Cons: "Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand"