Find cheap flights to Paso Robles

Pros: "The overall attitude of the entire staff was noticeably above the norm for airline personnel. We enjoyed Penny at check in and Juan on the flight (#760 11/21)."

Pros: "The actual flight was quicker then 3 hours."
Cons: "All terminals were full at 10pm and was on the plane for almosthe another hour waiting."

Cons: "The whole boarding process by the time my group was boarded there was no overhead bin space for either my wife's or mine one carry on piece. The flight amendments did nothing to try and help me find room for any of them even though there were coats backpacks and purses filling the overhead bins. So we had to ride with both our carryon jammed under our seats and no legroom for 5 plus hours. Miserable never again!"

Pros: "Reasonable baggage fee. Comfortable flight, seats, etc. Plenty of space for legs (I'm 6'4"). Requested window seat was available. Pleasant, professional staff at the gate. A little rough over the mountains -- but that always happens to SLC. Our flight was actually early. Baggage was waiting for me at the carousel when I arrived -- and I went almost directly there. I've never had that happen before -- great. I will fly Alaska again."
Cons: "My only complaint was with check-in. I used the self-serve kiosk, which was easy to follow and efficient. The problem arose when I needed to check my bag. The computer instructs the passenger to go to the "baggage drop-off area," which I did. However, there was nobody there to receive my bag or to check my ID and give me a boarding pass. There was staff helping other customers at the "full-service" area, and I tried to get their attention. All I got in return was a head shake "no." This was especially frustrating since one of the staff members was observing other staff -- not actually working the computer to check in customers. I understand that she may not be able to leave her post to operate another post, but it seems reasonable to walk the mere 10 feet over to me to explain that I am in the right area and someone will assist me shortly. I ended up getting in line, which defeats the purpose of the kiosk, only to see a staff member show up to the drop off area. Going back, everything went fine from there."

Pros: "Boarding process was quick and easy definitely worth the extra more compared to southwest"

Pros: "I liked mostly everything. I sat near the back and there were multiple bathrooms. There was complimentary Starbucks coffee (regular and decaf). The flight attendants spoke clearly and were attentive to the you boy, probably 6, who was sitting next to me and was traveling alone. The seats were as comfortable as it gets on a plane and then bam! Surprise, the head rest bends on either side forming a protective cocoon so that your head doesn't slide forward constantly while you doze off. THAT was my favorite part about the flight. The pilots were ahead of schedule, the flight was smooth. Overall, awesome, comfortable flight."
Cons: "The only thing that stuck out to me personally that I didn't like, were the food choices. The options were all finger foods. When I'm on a plane, I don't like multiple things on my seat back tray so an option that came in a bowl/on a plate and with a fork would have appealed to me more."

Pros: "That they gave the whole can of soda and a little bit later when down the aisle again to see if anybody wanted anything else"
Cons: "It was hard to rest do two young kids cry but that's something that they can't help overall it was good"

Pros: "Everyone was very friendly & professional from boarding to in flight. I had ordered a cheese plate & while my transaction completed-someone further down sold the last one. The lovely flight attendant (didn't get her name-brunette on the 5/9 8:35a from San Diego) refunded me on the spot & offered a tapas instead complimentary. Great customer service!"
Cons: "Seats weren't the most comfortable & in flight movies only available on your personal device or a rented tablet (for $10 I believe)."

Pros: "Crew was awesome, flight is always on time or early and beverages was offered atleast twice or more."
Cons: "Snacks were ok"

Pros: "Alaska crew is so much better than the others. We will always fly with Alaska Airlines whenever possible!"

Pros: "Crew was friendly and efficient. A plus"
Cons: "Having a pilot there on time. Having the yellow back support for the plane so we could exit the plane from the front."

Pros: "Fast, efficient, comfortable."

Cons: "Flight was delayed 2 hours because of something in the laboratory and they didn’t tell us until 20 minutes after we were supposed to board. Crew did not care about the inconvenience one bit."

Pros: "The crew was efficient. No one on the flight had any apparent issues with the mask mandates. It was a very pleasant flight."
Cons: "All-in-all, things were great!"

Cons: "Variety in snacks"

Pros: "Accommodated to an earlier flight without questions asked."
Cons: "Always been a delight!"

Pros: "Great crew on the flight. Good entertainment options and food."

Pros: "The crew was amazing but I have to say the seats were very tiny and very uncomfortable."
Cons: "The crew was amazing but I have to say the seats were very tiny and very uncomfortable.I guess just start with you would have to give a little bit more room on your seats the seats itself and of course around the seats so we can at least be able to stretch our legs and our backs"

Cons: "Nothing"

Pros: "Great crew. Very friendly and attentive."
Cons: "Cleanliness of tray table, and leg room"

Cons: "Breakfast food selection was not very good. Catering was late so perhaps they had rushed preparation. The crew seemed ill-prepared."

Cons: "It was a good flight and a good crew"

Pros: "Crew was friendly. Seats were comfortable. Premium class has lots of legroom."
Cons: "The 737-800 restrooms are tiny and cramped. The landing in Boston was a jolt."

Pros: "Crew was fine. I’ll never rate meals you have to pay for, at double or triple store prices, very high."

Cons: "could be cleaner, noticed lots of crumbs on the floor"

Pros: "Very comfortable for such a long trip"

Cons: "Smooth and uneventful"

Pros: "After the purchase, Alaska is using Virgin planes, which are very nice - comfy, well appointed, and with the fun lighting."
Cons: "This is the second time in 3 flights with Alaska that they’ve bumped my seat at boarding time from a nice aisle near the front to a window near the restrooms. I’d gladly have volunteered if asked, but they didn’t ask. This most recent flight, the beverage service was extremely slow - it took nearly an hour for them to get down to my relocated seat. By then, it was nearly time to land, so I barely had time to finish. I’ve noticed the cups are smaller now as well. I usually fly rather than drive for the holidays, I think I’m done with flying."

Pros: "Everyone was very pleasant. I like the gate check of my roller bag so I don’t need to lift it into the overhead. The flt. Attendant doing the announcements was entertaining. I loved this! Leg space was very nice! flt was on schedule! I enjoyed the belvita biscuits...glad to be introduced to them!"

Pros: "There was one crew member who was super nice and had a smile who kept going around asking if anyone would like refills or anything. Also, I like that there were charging ports... even if I didn’t use them. And there was plenty of leg room. Lastly, there was a flamboyant crew member who was really nice as well. I liked him a lot."
Cons: "There was this one older stewardess with short blonde hair who had an attitude the whole time. While she was trying to do drink orders a man had spilled his drink so he asked her for a napkin. She rolled her eyes and gave it to him. I was in an isle seat and I got hit in the back with the cart and all she said was “get out of my way I’m coming through” and it actually really hurt. I got bumped by her another three times. And by no other crew member was I hit on my side. Maybe she was just having a bad day..... or maybe she didn’t like her job.... but it definitely showed."

Pros: "Seats were very comfy from PDX to Ontario. Liked the fig bars. Good selection of beverages. Friendly crew. Smooth landing."
Cons: "Soooo disappointed that you needed to pay for the internet on the smaller planes while on the larger one it was included in the price for us lowly Economy flyers. The flight from SEA to PDX was tight with the smaller seats. My husband is a big man and if he had not been sitting next to me and been a man I did not know it would have been VERY uncomfortable. The flight from PDX to ONT was better with the seats but again we had no way to charge our devices and were asked to pay for the WiFi. Really??? In this day when EVERYONE uses them you are going to punish economy??? If you offer WiFi on the big ALaska planes then it should be offered on all of them. Not sure how hard it would be to wire in charge ports but someone should be working on that."

Cons: "Our flight was changed to a later time. I selected new seTs but when we check in our seats had been changed and we were not sitting together. The internet was difficult to navigate For more than just my husband and myself"

Cons: "Flight was delayed by 3.5 hours and only explanation I got was air traffic control had SFO backed up. This was very inconvenient and I didn’t get home until 2am"

Cons: "Flight was delayed over an hour and even after that, there was no room for all carry-on luggage causing me another delay at SFO waiting for baggage."

Cons: "I fell and broke my collarbone, called to change my ticket and no one would help me. Terrible customer service."

Pros: "Fan of the in flight complementary drinks, very friendly flight attendants (Rudy was fantastic) and plenty of space!"
Cons: "I didn't like hating to pay 7 dollars a shot for alcohol, nor wad I a fan of being charged 15 dollars for internet aaccess that was supposed to only cost ten, and was shotty the entire flight."

Pros: "Nothing went wrong."
Cons: "Turbulence. Haha!"

Cons: "Flight was cancelled and I was inconveniently scheduled to fly out about TWELVE HOURS before my originally scheduled flight. Unbelievable."

Pros: "Everything!"
Cons: "Nothing"

Pros: "I liked that the captain flew in a loop so we could all see the eclipse. Alaska Airlines is consistently the U.S. airline to rule them all."
Cons: "There was a horrendous child seated behind me who refused to sit most of the flight and was constantly bumping/shaking my seat, but that's not the fault of the airline."

Pros: "Crew was wonderful and remained true to their promise to try and be as quiet as possible so everyone could sleep. This was very nice, as the flight was already short enough that most people would get less than 6 hours of rest between takeoff and landing."

Pros: "The crew were even more friendly and chatted with me, the flight was more empty so I had an entire row to myself and was able to sit near the lavatory. I was ablessed to watch "Hidden Figures" during the flight, a movie I had been anxious to watch but had not had the time. And the coffee was delicious! Whenever I make my own travel arrangements I always fly with Alaska!"
Cons: "Bit of a bumpy ride due to some turbulence, however that cannot be helped."

Pros: "We routinely fly Alaska and they never disappoint. From the Captain showing youngsters the cockpit, to the flight attendants giving you an extra treat, and the great customer service, we always try to fly them."

Pros: "Clean plane; organized, quick boarding; overhead space for my carry-on (at no extra charge); I didn't get assulted like other airlines do to people; got me where I needed to be at the right time for the right price; free connectivity for messaging (on one flight, second flight wouldn't work)"

Cons: "flight was an hour late to depart causing me to miss the connecting flight. Causing me to sit in the airport of the connecting for flight for 4 hours. I also missed the shuttle I had scheduled to pick me up to transport me to my destination and ended up having to take a taxi which cost $120. Never flying this airline again."

Pros: "The check-in was easy."
Cons: "Flight was delayed from GEG -> PDX Before departure, the pilot announced that the flight would be "very bumpy" and so they weren't going to have drink service at all and the flight attendants would stay seated for the duration of the flight. This made me very nervous for the whole flight. However, it was hardly bumpy at all. I arrived tired from getting all worked up over nothing. On the way back to Spokane, the pilot announced before departure that the takeoff and landing would be bumpy, but once we got up to altitude it would be smooth. The reality was totally the opposite. During takeoff it was quite smooth, but then there was so much turbulence at cruising altitude that the pilot came on to say they were cancelling the beverage service halfway through for safety reasons. And then it smoothed out before landing. I thought it was a bad experience on both counts. Why even bother making a prediction about flight conditions if they are so changeable? It only sets people's expectations and then they are disappointed or unsettled."

Pros: "The staff were pleasant, helful and truly desirous of making sure all had a comfortable flight."
Cons: "Miss the real airline food. Don't like having to pay 6 dollars for a box of munchies. Especially when you are flying trough two meal times."

Pros: "While flying to Portland from Maui, our next flight was cancelled. No one notified us of this while on the plane or as we exited the plane. My mom found out while I was in the bathroom. She talked to the person at the gate we had just arrived at. She told us we were rerouted to a better flight and told us to go to a specific gate. When we arrived at the gate, Rainy (your employee) explained the situation again calmly, printed our boarding passes, told us we had an hour to catch a bite and worked on seating us together on the plane (I am traveling with a child). When we came back to the gate to board, she had taken care of our seating issue and was very nice. If you are going to cancel a flight on a customer, this is exactly how it should be handled. Better flight, better time, calm and helpful staff. This was the most enjoyable flight of our trip. Nice size plane and great staff. Just maybe need to notify the on board stewardess, she doesn't need to project or yell to be heard for the courtesy of those who have been traveling all night."
Cons: "Knowing that we got very little rest on the overnight flight, I was looking forward to a good nap on this flight. I was getting it until the airline assistant decided to have a very loud, very long conversation with a passenger. I could barely hear the passenger, but the employee was speaking as if on stage at an ampitheater! I know where she use to work, how she became a stewardess, how many cities she has worked from, how many days she has off, and again how many cities she has been to, AT VERY LOUD LEVELS!"

Pros: "You know, the plane was crowded, it was a puddle jumper, but I was seated with another woman of a certain age who was so in sync with my joys, concerns for our world, fears for our kids, grands and greats, but hopeful that all will turn out. We were so immersed in our conversation the trip felt like 5 minutes long. Neither of us were skinny miniies and cramped in those 'child-sized' seats made no difference, we so enjoyed our visit. When disembarking, there was a male attendant who said, and I paraphrase: This plane has exits both in front and in the back, you may choose whichever one you choose, but if exiting from the rear door, please be careful (and in light of our destination, I must caution you to DUCK.' Well, Eugene, OR? Ensued chuckles, Go Ducks! and much tittering. I complimented him on his sense of humor and myself said "Alaska Rocks!". Just sayin.... Lynne Ledingham, Alaska flight 2081G"

Pros: "The pilot was very helpful And his crew extremely nice to me with much patients thank god for that crew"
Cons: "I never was looking forward to not having the help I solely deserved when in dallis as I needed help with my wheel Cheer there was no help available to me so I had to do everything completely alone as the pilot and his crew helped me out of the Aircraft entering into Chicago I thank god for that crew I fliy often however this was so unreal what I had to indure when headed back home to Scottsdale' AZ after visiting my husband in Columbus Ohio perhaps I'll find another airline to use hopefully ii will get the help I truly need"

Cons: "I choose my seat to accommodate a physical condition. My seat was changed at the last minute and that made the flight very uncomfortable."

Pros: "Getting off the plane."
Cons: "The flight did not have enough immigration forms for all the guests. The wifi did not work. The seats were uncomfortable and small. The plane emitted a deafening high-pitched whistle for about 10 minutes at a certain altitude. The plane wreaked of nauseating jet fuel as we waiting on the Tarmac. The flight crew at the gate was rude and inattentive."

Cons: "With the longer flight than the one I had been on previously I had expected the plane to be in better condition. However, I did not have a bad experience on this flight. I do wish that the snacks provided included a gluten free option as on all of the flights I had taken on this trip I wasn't able to enjoy any snacks due to food allergies."

Pros: "We got home safely and my seat was comfortable. I liked the entertainment with access to pick my own movie."
Cons: "It was a mad house at the gate. I couldn't get an assigned seat until the last minute. I had to feel lucky to get a seat. There was no where to sit and eat my lunch in the wait area while I waited for your staff to find 5 volunteers to get off the flight. I could not hear announcements due to the low volume at our gate. I had to crawl through a huge line at the gate to board as group 1 had been called and I couldn't hear them. there was no crowd control with two airline employees at the gate who clearly needed some back up to handle a crowd that large. They were courteous and professional but the situation they had to handle was a larger problem that was beyond them. Once on the plane there was no announcement about whether there would be a meal. We got two drinks and a bag of pretzels on what should have been a dinner flight. A 5 hr flight warrants something more than a bag of pretzels. It was hot and stuffy on the plane."

Pros: "The flight staff was efficient boarding people and were pleasant despite the close quarters, full plane and bumpy turbulence."
Cons: "The boarding crew woman was completely and unnecessarily rude. I have a small purse I had gotten out of my backpack to get my boarding pass that she insisted I put back in my backpack before loading. I understand the concept and reason for the request but the manner in which she did it was so uncalled for. I don't recal a time in which I've been spoken to in that manner in a very long time. While I was doing it (it took literally 5 seconds), she was screaming at me to walk over to the side and lose my place in line. After I quickly put it in she screams it must go in all the way, which it was. There wasn't even a bulge from it and it closed with ease. I'd be happy to provide a picture of my small backpack/purse."

Pros: "Nothing really."
Cons: "American Airlines left us more than 3 hours inside the plane at the gate to cancel the flight afterwards. They said it was a mechanical problem, and then told us it was just fixed and that they were just waiting for paperwork to be on our way. 3 hours later they decide to cancel the flight. Crappy communication with travelers, terrible attention at the counter to try to make new arrangements. Not a single American Airlines representative in customs to give orientation to the travelers having to go through the whole thing after the flight was cancelled. In summary, an epic mess. Will avoid AA when possible."

Cons: "I am a platinum member. My bag was 5 lbs over weight. I had to take items out of the suitcase and put them in my carry-on!! They weighed my suitcase and even make me take 1 lb out because the scale was 51 lbs, instead of 50! Furthermore, the flight was half empty. Then I had one extra package that I wanted to check. I was told to take it as a carry-on. I told them I thought it was too large. They disagreed. In any event, I took the package to security and was told it was too large! I am really disappointed in the service and am hoping this is not because American Airlines is now running US airways."

Pros: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Cons: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."

Cons: "I didn't care for the flight attendants attitude and lack of friendliness. I felt as we were treated like inmates in some prison more than paying customers on a commercial flight. The staff was much more friendly when they were just US Airways. I am definitely not a fan of AA"

Pros: "It was ok"
Cons: "Stop charging for wifi. Jet blue has free wifi on domestic flight"

Cons: "Muy puntual"

Pros: "the crew was amazing. Seats needs to be more comfortable."
Cons: "seat needs to be more comfortable."

Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."

Pros: "Crew was amazing"
Cons: "The WiFi would not connect for two of my flights. I wanted to watch movies"

Pros: "I was very appreciative that the cabin crew went through the cabin prior to take off to check that everyone was wearing a mask properly (covering mouth AND nose). I flew United a few weeks ago and had to politely ask the person next to me both on return and departing flight to make sure the mask covered thier nose. A lot of people in the cabin weren't wearing masks properly and the crew didn't seem to care."

Pros: "The middle seat was left unoccupied to ensure social distancing."
Cons: "The sound wasn't working on the 2nd leg of my flight so I wasn't able to enjoy the music."

Pros: "Nothing. Will never fly American again"
Cons: "Better customer service at the gate."

Cons: "there was no social distancing"

Cons: "Lady at the gate barely paid any attention to the line. I had to ask her whether or now I can proceed"

Pros: "Everything was amazing"
Cons: "More snack options"

Pros: "Nothing. It’s a terrible airline. Seriously, don’t book with them unless you’re desperate or you want to have an anxiety attack."
Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."

Pros: "The crew was really good. The flight had no issues. I was pleased."

Pros: "I pay $30 more for my bags"
Cons: "I pay $30 more for my bags,"

Cons: "Phoenix airport is horrible for on time departures. Always."

Pros: "My plane was downgraded to a smaller and the weight restricted. I was unable to get on my flight at the designated time so now currently sitting in another plane 2 hours later and still haven’t left for my destination GRK. This is the worst I’ve been treated since flying with American Airlines."
Cons: "If I was able to get on my original flight without downgrading and weight restriction issues. I am highly inconvenienced by American Airlines"

Cons: "Nice crew. Nice flight. Wish there was a bit more legroom"

Pros: "Most was pretty standard. We did arrive 30 minutes early, which was nice."
Cons: "My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early."

Pros: "The flight was delayed by 5 hours! I had to rebook my connecting. Everything else was lacklustre at best"
Cons: "being on time"

Pros: "Crew was excellent"

Pros: "Regular delays. This one by 2 hours. Easier to fly a different airline."
Cons: "Just the chronic delays. It’s a good airline, great crew. Tired of damaging delays without compensation."

Pros: "Great first class cabin crew."

Pros: "More space in these seats than in other flights I’ve taken"

Cons: "Waited on the tarmac for over an hour before departure with very little explanation."

Cons: "Service was excellent"

Pros: "Super"

Pros: "nothing"
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."

Cons: "Left Newark 2 hours late which mean missing connections in Chicago by 20 minutes. From that point on American was inept in getting me to MSP."

Pros: "Short flight"
Cons: "At the end of three flights to obviously be understaffed and to have luggage take an hour and fifteen minutes is disrespectful and shows how AA is callous about it’s passengers needs."

Pros: "Staff very professional, everything else went as planned. That's all one needs."
Cons: "We had a hard time hearing (clarity of speech) announcements over the intercom at the gate & on the plains (specially when the captain spoke). Nothing life threatening, but wouldn't want to miss something important."

Pros: "American did transfer us to another flight after several hours' delay."
Cons: "Lack of scheduled flight crew caused a 2 hour delay causing American to re-route us via Chicago in lieu of Phoenix. Still, arrived 2 hours later..."

Pros: "Got me to where I'm going safely. Crew was nice."
Cons: "Flying is painful"

Pros: "I like the cookies. Any flight that safely lands is a good flight. I didn't have to hear the inflight "entertainment". There was room for my backpack, and I was in group 6 on a nearly full flight."
Cons: "I hate having media flashed in my face. The srewardesses misses me when serving beverages, which is hard to imagine, and rarely happens. We had a particularly bumpy landing. I've flown a fair amount, and I thought our bouncing and jostling was unusual, but then weather is unpredictable - still... I've seen navy pilots stick landings of small planes in worse weather."

Pros: "Nothing"
Cons: "We Departed 3 hour late because the pilot was missing. I lost my connection in Miami and I’m waiting here for almost 24 hours to take another flight. Very bad experience!"

Pros: "The flight left on time - I do appreciate that."
Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."

Pros: "Nothing"
Cons: "Flight delayed but the airline "autorouted" off my flight without informing me. I ran across the airport in Charlotte with my 2 small kids to find my original flight still there and I was kicked off of it. Irate and beyond bothered I got nothing but I'm sorry and you can get another flight in over an hour. So my small children and I will not arrive beyond dinner and bedtime. Unacceptable."

Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."

Pros: "Great attendants. Easy ride. Easy take off, easy landing."
Cons: "We departed late due to something going on in the runway. No free wifi option."

Pros: "That we where on the plane... If you consider that we had to make this D-tour to get to San Juan...AA canceled our flight to San Juan in JFK due to wether and not enough standby crews."
Cons: "That the canceled the flight in JFK, and the couldn't get us to to San Juan from JFK the same or the next day!! There was nobody from AA to assist you or help you!! We had this once with Delta as well but they send you the new itinerary in front with a compensation and help you at the airport... For us it's never AA again"

Pros: "Ticket price was competitive."
Cons: "No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late."

Pros: "I liked the service. It's good in general but, looking for better."
Cons: "I didn't like the service sometimes. Especially the hostesses, they are too old. The plane was too small when I flied from Austin to San Francisco. Thank you"

Pros: "Very unhappy employees. I work at Nordstrom so maybe my expectations are a bit high when it comes to customer service, but if I owned united airlines I would be ashamed of the way United employees treat people. I paid an extra 300 than I had to to get to Hartford Connecticut at the time I chose when purchasing the ticket. Every plane was delayed. EVERY FLIGHT by at least an hour. I missed my connections and was rebooked twice. the average joe customer service lines were ridiculous with the separate priority line having first dibs. The first customer service man I met with was helpful and kind. With the exception of that man and one flight attendant on my trip back to Portland, every employee was indifferent, condescending and in some cases, actually mean. I say that seriously! (I can't believe it either). I am not a difficult person to get along with and I never showed upset despite the many mishaps I encountered on this trip. Customer service is so important and could have made up for the obvious poor planning and lack of communication by which united airlines functions. Unfortunately, I would rather fly any other airline if given the choice after this trip. Even spirit (and let me tell you, I've only flown spirit once and there is a good reason for that). So disappointing. I am upset over my experience and again, will avoid this airline at all costs in the future whenever possible."
Cons: "Above."

Pros: "No delays."
Cons: "No complaints."

Cons: "I would like to see free movies added to the flight like American Airlines have."

Cons: "My flight got canceled down, had to rent a car, my flight on the way back "accidentally" got cancelled by staff, and had to deal with a delayed flight and running through the airport to catch my connection. Didn't get my bags back until the next day, and overall spent a lot of time fixing problems..."

Pros: "Too much delays in getting on and off flights. Both legs were delayed for long periods. Had to hassle way through to avoid missing connection. Gate info for 2nd leg was not available until 15 minutes prior to boarding; compounded with delay."

Pros: "Nothing"
Cons: "This is the second time my flight was canceled due to maintenence and I had to fly out the next day not the same day."

Cons: "It was cancelled... I waited in line at the airport for over two hours and on hold on the phone for another two to have my flight changed. The new flight was not direct, and got me in to Chicago almost 24 hours late. Both of my rebooked flights were delayed."

Pros: "What did I like? Getting off the plane."
Cons: "The seating space is cramped beyond belief. Once wedged into your seat, you can hardly move or even shift positions. (This is a health risk - not moving on long flights increases the likelihood of blood clots) The new seats are noticeably thinner than older models, and the only "recline" about 3". Which is to say, they don't recline. If they had reclined, the seat in front of me would have run into my knees which were pressed against the seatback (I'm 6') and it is not an exaggeration to say there is NO room to move my knees, not even to spread my legs. The experience was akin to being tied to a post. Thankfully this was a short flight - every minute of it was miserable."

Pros: "I think the pilot was trying to set a speed record. He made an announcement from the flight deck that the aircraft was going "as fast as it would go""
Cons: "No room. Hard to sleep with your knees in your chest"

Pros: "Crew was great!"
Cons: "N/A"

Cons: "On time yes. Every seat sold. Overhead baggage full had to check luggage. Dinner time flight no food. No beer."

Pros: "Entertainment movies"
Cons: "Never will I fly on them Again! No protective measures in regard to Covid! Terrible!"

Pros: "Inflight movies"
Cons: "Everything! Jam packed flight. and no Covid measures taken. Aweful!!! I will Never fly on them Again! Shame on the Airline!"

Pros: "The was helpful and friendly and was able to take care of problems."
Cons: "Notifying me when a flight was being canceled before getting to the airport not where. You are supposed to be boarding the plane."

Pros: "Flight smooth. Not too crowded."
Cons: "Flight delayed."

Cons: "Nothing. Great shirt flight"

Cons: "Couldn't hear announcements over PA system"

Cons: "I got two basic economy seats and no seat assignment until after other passengers had already started boarding. The gate agent showed up late so it was a hassle to get to the counter and find out where I was sitting. Then there was a long backup on the gang way, and we still couldn't get on the plane. We were delayed sitting on the tarmac for an extra hour, the crew could have given us drinks or snacks then."

Pros: "Great movies"
Cons: "Very cramped seats"

Cons: "Delays, delays, delays. :("

Pros: "on time. Seat was fine."

Cons: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."

Pros: "The crew was friendly but because of 5 flight delays we missed our connections in Amsterdam and got stuck in Houston for the night."
Cons: "The crew was friendly but because of 5 flight delays we missed our connection to Amsterdam and got stuck in Houston for the night. Because of this we were forced to pay for a hotel in Houston. I believe that we should have received some type of voucher for the huge inconvenience and waste of money"

Cons: "Nothing"

Cons: "Crew was really inattentive and service was poor to say the least. Very disappointing business class experience."

Pros: "Baggage was delivered to the carousel before passenger could get there. No waiting! Well done!"

Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"

Pros: "The flight was fine, no drama. Crew was s great. But damn that is an uncomfortable plane. We were only on it 3 hours and I found the seat to be so short in the seat pan my back and legs were aching an hour in to it. You are really are just pearched on the seat. Also the aisle is extremely narrow. You almost have to walk side ways down it."

Pros: "AlwYs on time"
Cons: "Cramped"

Pros: "Nothing"
Cons: "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"

Pros: "Smooth flight"
Cons: "Nothing"

Pros: "Seats are not comfortable and it is hard to sleep on this flight"
Cons: "Seats, crew."

Pros: "Boarding went quickly."
Cons: "Landing early, then sitting on the plane for an hour and a half, which made me miss my connection for the second time in my last two united flights. Being given no assistance in how you rectify my situation and having to figure it out myself, then boarding the next flight late. Recieving no compensation for the inconveniences United caused me on both of the last two flights I've taken with them."

Pros: "Simple and easy,"

Cons: "United has poor consideration for their customers. It does not seem that they are looking to make the trip a postive experience for the customers. Employees are rude and are not personable when in contact with the customer."

Cons: "Nice quiet flight home."

Pros: "Paid to have more room to be comfortable but the service Wa not overly special. Flight attendant got us a drink after takeoff; then promptly turned off the lights & sat & read her book. I would have had to ring the buzzer to get anything. She didn't even collect the glasses. I know it was a red-eye but she could have paid a little more attention."
Cons: "See above"

Pros: "The crew and service was very nice and pleasant"
Cons: "To hard to use the inflight entertainment from wifi and that it was delayed"

Pros: "Seats have some good cush to them"
Cons: "I specifically bought carry on luggage that meets the standards so that I would not have to go baggage claim as it would weigh heavily on my schedule. As I stood in line and noticed all of the huge "carry on" bags more than 2 I was astounded when the flight attendant said my carry on would have to be loaded with the other luggage. When I offered my rebuke she scolded me and said the luggage would be there before me....how the hell is that supposed to happen? To make matter worse the flight "attendants" stopped serving half way and when they started again I got trapped by the bathroom and did not get back to my seat in time to enjoy a beverage....not that I was offered one."

Pros: "Nothing"
Cons: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"

Pros: "I appreciated that the pilot was very upfront and honest with us about the delayed flights going into San Francisco."
Cons: "My flight got delayed so much that I ended up cancelling my trip."

Pros: "I'm glad I didn't get kicked off!"
Cons: "I did not like the boarding process and I had a fear of being kicked off."

Pros: "The desk people were nice in Phoenix, AZ"
Cons: "Our flight was delayed 6 hours so United rebooked the whole flight, however they made no attempt to inform us before we arrived at the airport. We found out when we arrived to our gate to board. So because we did not know about the delay until the time of boarding, we missed all other flights out because it was 8pm and no more flights could take us to our final destination. We did receive a hotel voucher but we had to pay for a taxi back to the airport as well as we had to pay extra for our car that had been sitting in the airport garage overnight. It should have been $2.50, but because it sat in the garage overnight we had to pay $20."

Pros: "The flight was on time. Boarding on and off was good."
Cons: "The in flight wifi doesnt allow streaming. It was lame and there was no free in flight movies. So other than sleeping or using an app to text there was nothing you could do. In flight wifi isnt worth buying."

Pros: "Overall experience was great!"
Cons: "Snacks could have been better. Next time, I would like an entire pop instead of a small cup."

Pros: "But as far as I know, nobody was beaten up by your goons. From now on, I will fly United only as a last result."

Pros: "On time flight"
Cons: "It was a ten am flight, they forgot to stock snacks, so no food on board at all, and I was hungry!"

Cons: "We're all aware of the national "glitch" the delayed flights a couple of hours. While our plane was available for an on-time departure (UA1976) @11:35, the crew was inbound on one of the delayed flights (UA1611). United could have known as early as 7:30pm that 1611 wasn't going to make it on time to turn around the crew and would hold up 1976 as a result. Instead United didn't update passengers of 1976 until 11:55 (20 minutes after it was obvious that it was delayed and 4.5 hours after they could have known). Maybe I'm missing something, would love for someone at United to explain it."

Pros: "Everything from boarding to landing was great."