The seats had very little cushion. Extremely uncomfortable. Staff was not friendly.
Cons: "Great service, fantastic flight and good price. Unbeatable !"
Pros: "Short flight with no service."
Pros: "Delayed depart, but arrival was consistent with the delay"
Cons: "BE On time, and better catering"
Pros: "Flight was on time; I had low expectations for that and was positively surprised! The Crew was polite and friendly."
Cons: "Coffee was not good at all."
Pros: "New and clean aircraft, very nice business class lounge at Orlando airport"
Cons: "Food was terrible in business class, very limited choices in entertainment, cabin staff not engaging or particularly helpful"
Pros: "Took us to Iguazu Falls! Best in the world! Amazing."
Cons: "It’s just a commuter flight..."
Cons: "I was charged us$29 for a checked in luggage (within weight limit) because I used kiwi.com . I don't think it's acceptable."
Cons: "Crew manners"
Pros: "The crew excellent the seats too close to each other but comfortable The flight to Rosario excellent, crew and seats"
Cons: "A little more leg room"
Cons: "Very good service"
Cons: "Luggage fees are exorbitantly high. No notice of baggage fees when we purchased tickets, and made to check luggage then sent to another counter to find out that 3 bags cost $160 (USD). terrible!!!"
Pros: "The check-in was easy, no charges for baggage and everything was on time. The crew was friendly and the flight was comfortable"
Cons: "It was a good flight and I appreciated the efforts of the airline."
Pros: "On time arrival. Efficient from checking to baggage reclaim."
Pros: "taking off and landing"
Cons: "food service,toilets"
Pros: "The flight was o.k"
Cons: "A delay of 50 minutes was sent to me a week ago. Then another 50 minutes delay was due to weather conditions."
Pros: "It was raining really hard in Salta and the flight still left and arrived on time. My checked baggage came within 5 minutes. Everything was excellent!"
Cons: "Crew members does not speak English while boarding"
Pros: "On time, efficient boarding, entertainment console."
Pros: "On time, efficient boarding, entertainment console."
Pros: "Airline had us line up for pre-departure and then we waited 40 min. standing for plane to be cleaned. Otherwise uneventful."
Pros: "Crew and entertainment."
Cons: "Food and lack of spirits besides beer and wine."
Pros: "Not crowded. Seat pitch."
Cons: "No snacks or entertainment."
Pros: "One year old Boeing 737-800 was clean quiet comfortable and had fresh air."
Cons: "No information about the due of check in. I missed the flight."
Pros: "If we weren't part of the Sky Priority boarding group there would be literally nothing we liked about this flight."
Cons: "The seats were cramped and not comfortable. The flight had no entertainment. That didn't bother us, but worth noting since we were on a newer plane."
Pros: "Easy check in and clear directions for boarding, on time...and no problems with the flight."
Cons: "I needed to check my carry on bag because it was over 8 kg."
Cons: "Take off was one hour late."
Cons: "Change boarding gate three times, and delay"
Pros: "Boarding was ok."
Cons: "Return flight from Trelew was cancelled. Luckily they were able to get me the last seat on another flight but going to another airport in Buenos Aires. I had to get a cab to go to the international airport to catch my flight. It was a harrowing experience."
Cons: "Our flight was delayed for two hours. Finally, we get on the plane, it takes off, and it's freezing."
Pros: "No lines, fast service, clean plane."
Cons: "45 minutes on plane before departure"
Pros: "None! Never got to fly. They cancelled our flight. Twice. Then nobody told us the strike was over. As a consequence we lost 2 days of our vacation and hotel fee.Couldn't in touch with their 800 number as it was always shutting down. We went to JFK. There was nobody to ask. This is the worst airline. I think I'll never fly this airline even if it was free. We flew United. Old plane but great service."
Pros: "The paint color of the plane."
Cons: "International flight, no alcohol available for purchase or free. The food served was a sandwich, cookie & mint. I have Celiac Disease & could not eat any of it besides the mint. The sandwich was two slices of bread with a slice of meat & some sort of cheese in between - looked dry & awful. The landing was not pleasant, I thought we crashed. Entertainment was not provided nor a USB plug."
Pros: "Flight attendants bearly smile at you but overall the service was ok."
Cons: "I was looking to have a warm breakfast but instead the airline went with easy, cheap cold bread and sugar bars. Coffee was not good either. I felt cheated and fat after getting off. Flight attendants bearly smile at you but overall the service was ok."
Pros: "Nice new plane with clean seats and equipment. Crew nice and quick boarding."
Cons: "Lots of advertising and seats are very close to each other"
Cons: "Flight was 3 hours delayed"
Pros: "normal safe flight"
Cons: "my luggage was lost !!!! and we are still waiting for it to arrive ... it resulted in 2 days stuck in a hostel in Santa Cruz without any compensation from the airline"
Pros: "There was NOTHING to like."
Cons: "Long story short: I tried to check in the night before my flight and was told to check-in locally at the airport. I reached the airport 1hr and 45 min before my flight only to be told that while there was a reservation, no funds were transferred to the airline. As such, i would have to purchase another ticket. I tried to reach FlightNetwork USA (associated with the purchase) and their representatives were incompetent to say the least. I missed the flight. I was able to reach an agreement for a refund ONLY after the company pressured me to not notify my bank nor to file a claim as the only way to collect the funds they had taken from me. I will NEVER book through your company if you continue using FLIGHTNEWTWORK, which is a highly organized scam. Best, Sabienne"
Pros: "I purchased a ticket for what I believed was a good dead from buenos Aires to bariloche through flight network.com and when I got to the airport the airline claimed they never received the money which ment I could not get on the plane. The airline representative only told me to contact the agency or if I wanted to buy another ticket for almost double the amount I originally payed for. Very useful...After being on hold for a total of two hours which made me miss my flight I gave up and went home after not having slept since it was an early flight and wasted about 30$ (dollars not pesos) on transportation to and from the airport."
Cons: "Nothing positive came of this experience"
Cons: "Old plane, delayed and the football team on the flight was celebrating in the asles the whole time so no one could sleep. The crew did not ask for them to be quiet or sit down. They literally were signing over safety announcements and during the whole flight!"
Pros: "It was a good flight, departed on time, landed on time, crew was attentive and responsive, food was as good as a flight food is anywhere else's"
Cons: "Crying children's, however it is not the airline fault"
Pros: "Service was great and accommodations"
Pros: "The airplane was a newer one that was very comfortable."
Cons: "Aerolineas staff was very rude during airline strike"
Pros: "Boarding in BA was not organized, employees floating around without clear directions. I was an economy class passenger, so food and whatever else was appropriate. Landing was on time but a lot of precious time was lost before I could get out of plane making my connection really tight. Overall I was OK."
Pros: "Convinient domestic flights in and out of Aeroparque right downtown Buenos Aires. Planes were newer and more comfortable than expected."
Pros: "The cookies were great"
Pros: "They honored my SkyPriority status from Delta and that made everything smooth. New 737, newer than what Delta flies. Hope i'"" be as pleased on the return trip."