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Thu 11/23
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(Round-trip)
Airports
Origin
San Francisco
$460
only
$460
Los Angeles
$401
only
$401
Newark
$761
only
$761
Destination
Tianjin
$401
only
$401
Sun, Nov 26
LAX
TSN
26h 55m
Mon, Dec 25
TSN
LAX
20h 50m
Trip: 30 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

LHW
KHN
Excellent 10.0

Hostess

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

KHN
XMN
Excellent 10.0

Hostess

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

Sat, Nov 25
LAX
TSN
20h 35m
Tue, Dec 26
TSN
LAX
17h 25m
Trip: 32 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

Thu, Jan 11
SFO
TSN
36h 25m
Mon, Jan 22
TSN
SFO
38h 35m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3631 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
MEL
Excellent 9.6

The A330 is a very roomy aircraft with lots of leg room and a charging plug for usb. The crew were friendly and efficient. Dinner service is completed so quickly by China Southern.

We were delayed around half an hour before leaving China. It wasn't a big deal but it made us half an hour late arriving in Melbourne.

CAN
JFK
Excellent 9.6

Arrived on time.

CTU
CAN
Excellent 8.0

Everything went well except for my comments to the right.

Check in in person . The lady that issues boarding passes. She never smiled and I was scared to ask her anything. She sure did not volunteer any info concerning our flight from Chengdu to LAX via CAN. Never asked if we preferred isle or window seats. I remember her and will avoid her next time.

CAN
LAX
Okay 4.0

cheap

air con dripping

CAN
LAX
Okay 5.6

Business class & price

Service for food. Our whole section was not served dessert.

Sat, Nov 25
LAX
TSN
29h 15m
Wed, Dec 27
TSN
LAX
25h 20m
Trip: 33 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Dec 11
LAX
TSN
20h 00m
Sat, Dec 30
TSN
LAX
25h 15m
Trip: 20 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13658 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
PHL
JFK
Excellent 9.0

We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space.

MSP
ATL
Good 6.6

On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF

CVG
BOS
Good 7.0

Friendly crew with modern plane

Why am I paying for first class for just snacks I can buy in an airport shop?

OMA
ATL
Good 7.6

My comfort zone seat

SAV
ATL
Good 7.0

The flight was on schedule

It was crowded and cramped.

Thu, Nov 23
LAX
TSN
21h 35m
Wed, Dec 27
TSN
LAX
37h 25m
Trip: 35 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1047 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

PEK
TLV
Excellent 8.6

Excellent service, good movies

Seats a bit tight fitting. Food was average.

TLV
PVG
Mediocre 3.0

No good movies Uncomfortable seats

PEK
BKK
Excellent 9.3

The crew was very courteous and helpful

The headphones provided didn't work very well

Thu, Nov 23
LAX
TSN
28h 35m
Fri, Dec 29
TSN
LAX
37h 10m
Trip: 37 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
LAX
HGH
Okay 5.6

no vip room

CTU
TNA
Mediocre 3.3

The flight attendants were nice

Organization is poor, food is aweful, seats are bad

CTU
KWL
Excellent 10.0

Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

TSA
CTU
Excellent 8.0

Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

No way to check in on line.

LXA
KTM
Good 6.0

Flight over Himalayas was breath-taking!

Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.

Sat, Mar 10
EWR
TSN
29h 15m
Sat, Mar 24
TSN
EWR
31h 00m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3236 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
IAD
PEK
Good 7.3

I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.

They don't honor seat selection when booking but attendant at gate helped and was very understanding.

PEK
SGN
Mediocre 3.0

The crew were nice

Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

LAX
PEK
Mediocre 3.0

The crew were nice

The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

Fri, Jan 26
LAX
TSN
28h 20m
Sat, Feb 3
TSN
LAX
36h 55m
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

KHN
XMN
Excellent 10.0

Hostess

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

Wed, Nov 29
LAX
TSN
35h 50m
Wed, Dec 27
TSN
LAX
25h 20m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Sun, Jan 28
LAX
TSN
29h 25m
Mon, Mar 5
TSN
LAX
36h 55m
Trip: 37 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

Sat, Mar 10
LAX
TSN
20h 35m
Sat, Mar 17
TSN
LAX
25h 20m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Sun, Nov 26
LAX
TSN
29h 25m
Sun, Dec 24
TSN
LAX
20h 50m
Trip: 29 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

Thu, Feb 8
SFO
TSN
36h 25m
Wed, Feb 21
TSN
SFO
32h 30m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3631 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
Okay 4.0

cheap

air con dripping

SGN
CAN
Good 7.3

Crew were friendly and very efficient. China Southern completes the service of food and drink very quickly when compared to other airlines. Boarding was super easy.

The plane was extremely hot. It was hot while we were on the tarmac, then it cooled right down once we were taking off. Once we levelled out it was way too hot again. Not pleasant at all.

CAN
JFK
Excellent 9.6

Arrived on time.

CAN
MEL
Excellent 9.6

The A330 is a very roomy aircraft with lots of leg room and a charging plug for usb. The crew were friendly and efficient. Dinner service is completed so quickly by China Southern.

We were delayed around half an hour before leaving China. It wasn't a big deal but it made us half an hour late arriving in Melbourne.

PNH
CAN
Good 7.6

China Southern is very welcoming, calming music and lavender diffuser on boarding. Very good customer service, always offering water and drinks.

Fri, Mar 9
LAX
TSN
20h 35m
Sun, Mar 18
TSN
LAX
25h 20m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Fri, Nov 24
LAX
TSN
19h 35m
Thu, Dec 28
TSN
LAX
25h 15m
Trip: 35 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13658 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
PBI
ATL
Good 6.0

On time; safe flight

Service from boarding to landing was impersonal. No headphones etc. Etc.

JFK
DTW
Excellent 10.0

I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much.

MSP
ATL
Good 6.6

On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF

SFO
SEA
Excellent 10.0

The t.v. 's at each seat

Nothing

OMA
ATL
Good 7.6

My comfort zone seat

Tue, Nov 28
LAX
TSN
26h 55m
Mon, Dec 25
TSN
LAX
26h 35m
Trip: 28 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

LHW
KHN
Excellent 10.0

Hostess

CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

KHN
XMN
Excellent 10.0

Hostess

Mon, Nov 27
LAX
TSN
30h 05m
Sat, Dec 30
TSN
LAX
14h 30m
$1153
Trip: 34 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2676 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
HKG
ICN
Excellent 10.0

Great service, good room in economy.

ICN
SEA
Mediocre 2.3

The food was worst food we had in any flight. I highly suggest try giving to humans first before offering to someone on 11 hrs flights. Its almost like prepared for animals.

ICN
SEA
Good 6.6

Flight attendants were pleasant. Plane looked clean and in good condition. Seat comfort was okay.

Sat on the plane for over 1 hour waiting for connecting flight.

ICN
MNL
Excellent 10.0

SEA
ICN
Excellent 8.0

The quality of food.

Boarding was confusing, not enough announcements.

Sat, Mar 10
LAX
TSN
32h 00m
Sun, Mar 18
TSN
LAX
31h 00m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

Sat, Nov 25
LAX
TSN
29h 15m
Sat, Dec 30
TSN
LAX
24h 55m
Trip: 36 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
CTU
TSA
Excellent 8.0

Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional

CTU
PEK
Mediocre 3.3

The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

CTU
TNA
Mediocre 3.3

The flight attendants were nice

Organization is poor, food is aweful, seats are bad

TSA
CTU
Excellent 8.0

Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

No way to check in on line.

CTU
LXA
Excellent 8.0

Initial ticketing and boarding was easy. A bit of a fiasco in Lhasa.

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