Daily cleaning, installation of cabin HEPA filters on flights to Xining
The cheapest airline ticket to Xining from the United States in the last 72 hours was $1,351 round-trip on the route from San Francisco to Xining. The most popular route is from San Francisco to Xining and the cheapest ticket found on this route in the last 72 hours was $1,351 round-trip.
Xining Airport is 17 miles from the center of Xining. View on Map.
Xining is served by Xining Caojiabao Airport, also commonly referred to as Caojiabao, Xining, or simply Xining Airport. The airport code is XNN.
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy, or C visas, or visas issued after March 28, 2020.
China has suspended all direct flights from the UK.
Foreign nationals with residence permit with the purpose of work, personal matter and reunion can re-enter China. Holders of expired residence permits can apply for a new one.
Foreign nationals coming to the mainland of China for necessary economic, trade, scientific or technological activities, or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Foreign nationals must complete a "Health Declaration Form" and present upon arrival.
Chinese nationals arriving from Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Rep., Chad, Colombia, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Cote d'Ivoire, Cuba, Cyprus, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Hungary, Iran, Israel, Japan, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tunisia, Uganda, Ukraine, Uruguay, Uzbekistan, Vietnam or Zambia must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Chinese nationals arriving from the following countries will need a COVID-19 nucleic acid test result issued within 3 days prior to departure to generate this code.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a medical certificate with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 3 days before departure
Travelers arriving from Taiwan must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure.
Travelers arriving from Argentina, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Iceland, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Malaysia, Mauritius, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Russia, Saudi Arabia, South Africa, Spain, Syria, Switzerland, Thailand, Turkey, UAE, UK, US or Zimbabwe must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Travelers arriving from the following countries will need a COVID-19 nucleic acid test result issued within 48 hours and a negative IgM anti-body test result issued at most 48 hours prior departure prior to departure to generate this code. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 48 hours before departure and a negative IgM anti-body test result issued at most 48 hours before departure. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Travelers arriving at Beijing (PEK), Guangzhou (CAN), Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX) or Xiamen (XMN) are subject to medical screening and quarantine for 14 days.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
There are currently 448 active cases of COVID-19 diagnosed in CN and 4,846 deaths as of May 5 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Staff are very nice"
Cons: "Not user friendly for videos"
Pros: "On time courteous staff excellent service"
Cons: "Work with me on ticket"
Cons: "Check in process was at kiosk was long wait"
Cons: "The landing was rough!"
Pros: "Boarding and de-boarding seemed quicker than other flights on other airlines"
Cons: "Noisy/ squeaky seat"
Pros: "Thank you for making this connection available from charlottesville to dulles. It beat driving! Everyone was helpful"
Cons: "The lack of breakfast options. Lack of room."
Pros: "This plane was smaller so I got to sit by myself so it was more comfortable for me"
Cons: "Lack of drinks/ comp snacks"
Pros: "I had to get my luggage in Frankfurt and was almost denied access to it in the airport because the airlines don't have agreement together."
Cons: "Luggage transfer"
Pros: "Everything was fine"
Pros: "Boarded on time. Arrived on time. Fast boarding"
Cons: "A little turbulent"
Pros: "On time"
Cons: "The boarding process Boarding should start from the rear rows to the front irrespective of what group shows on your ticket.some ended up with no storage space as they are in group 4 or 5"
Pros: "It's seems like no one cares about passengers in this airline.... Rude services"
Cons: "we had to pay to watch any channel."
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Pros: "Everyone was very accommodating! Thank You."
Cons: "not offered any break on food or beverage, or wifi."
Pros: "For all everything was OK"
Cons: "No TV"
Pros: "On time."
Cons: "See first leg response above"
Pros: "Cookies were very tasty."
Cons: "Seat would not recline."
Cons: "Late departure."
Pros: "Very poor service"
Pros: "Great and on t time"
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "Professional, friendly service."
Pros: "Narrow and no enough room for legs."
Pros: "Fast, friendly, on time"
Pros: "I like free wifi, aspecial food item like middle east food"
Pros: "I wrote my review above"
Pros: "Everything was smooth and senseless. And I liked kayak updated me which baggage terminal my bags were. Saved a lot of time walking around the Dulles terminal."
Pros: "Never happen."
Pros: "Excellent service from the ground staff"
Cons: "Better food served in the lounge"
Pros: "There were a lot of empty seats around"
Cons: "If there were so many empty seats maybe allow people to spread out more"
Pros: "Liked the price. Good for the price. I had flew with my wife and had 22hr layover. Just with our itinerary and passport, we could get 24hr free transit visa."
Pros: "They ran out of red wine shortly after the first dinning service. Third time with this airline. A definite trend... cheap tickets obviously why... so I will accept the ill affect of inexpensive flight."
Cons: "Morebred wine hehehe"
Cons: "I’m very disappointed with China eastern airlines. Despite making the request during reservation, my mom who has bad knees did not get wheelchair. Staff was very rude and did not provide wheelchair and she had to walk a lot with pain."
Pros: "Nothing at all. I didn’t like anything."
Cons: "They provided us such poor service. They barely spoke english which should be required as it became problematic. Moreover my father recently had knee replacement ahrgedy. After a 12 hour flight he NEEDED. a wheelchair. They refused to give him one."
Pros: "The fare was inexpensive."
Cons: "Not as good as other airlines . Only chose it because of the price."
Pros: "Seats and entertainment systems are reliable. On time boarding and departure was made. Free Wifi was offered. Really slow but ok."
Cons: "Crew service and attitude can be improved. (Inappropriate Communication may cause some rudeness. ) Food presentation doesn't really look like a premium class."
Cons: "I requested for Asian vegetarian meal for parents and they make sure they have put the request but when I went to the airport the airlines denied that there is no request for food and can’t provide any vegetarian food since too late for them to find. So the results my parents travel without food for 13 hours flight which is not acceptable."
Pros: "On time flights"
Cons: "All was good"
Cons: "A liter bottle of olive oil packed well with"
Pros: "Everything was perfect! No complaints."
Cons: "I don’t have any complaints."
Cons: "When I used my confirmation code, the China Eastern Website said that was not connected to a valid reservation. i gen spent ~45 minutes on the phone with JustFly, for them to finally tell me that something must be wrong with the website. I got to the airport and was able to check in at the counter and they told me I wasn’t able to check in online because I had chosen my seats o line (and paid $15 extra to do so) but that that was not allowed on this flight. So it was a lot of worry and time wasted the day before departure, and money wasted on choosing seats."
Pros: "Planes were clean and relatively new."
Cons: "The flight from Delhi to Shanghai was three hours late due to bad weather wt Shanghai. China eastern agents at Delhi lied about the status of the connecting flight from Shanghai to SFO and made us start the journey knowing fully well that we will miss the connection. At Shanghai the agent and her manager were one of the most rude and incompetent folks I have come across - they took three hours to handle 50 passengers. And to top it the immigration folks were equally inefficient they took 3 hours to clear 40 ~ 50 folks for 24 hours transit visa. There were two agents and one supervisor. Do the math - 13 to 16 minutes per person. We stood in line for straight 6 hours. My wife had swollen feet for next few days. China may be great at manufacturing but service is surely not theie thing. Avoid Shanghai airport and China Eastern like the plague."
Cons: "If anything goes wrong with your flight , they will Rob you of your money and there is nothing you can do about it. DO NOT fly with east china air just trying save a few bucks. Bad idea"
Pros: "I made the round trip reservations 3 months prior to flight; was excited to stay in Shanghai for 24 hours. Was told that I would be able to leave the airport in Shanghai with a 144 hour entrance visa there. The airline made a reservation for a hotel, taxi both ways and I could visit the city while there."
Cons: "Unfortunately, US tariff plans were made public 3 days before my flight and as a result when I checked in at the CEAir in SFO prior to flight was told I could NOT leave airport in Shanghai for the 24+ hour layover and hotel, taxi and sightseeing were not possible. As a result my flight was cancelled and I had to make reservations for the following day with China Airlines for a direct flight to Taipei, with a 3.5 hr layover and 4.5 hour flight to my destination in Depassar, Bali. The 1 way ticket was more expensive that the entire round trip flight SFO to Shanghai to Bali. Not pleased with the last minute change due to US policy intentions. Not my fault!"
Pros: "food was decent, both chinese and western menus, but not significantly better than domestic first class on a good day biz configuration gave good privacy and leg extension"
Cons: "seats were hard enough to be uncomfortable for sleeping on a 13 hr flight. very narrow tunnel to fit yourself into"
Pros: "The crew members were extremely helpful and accommodating."
Cons: "There was no hand soap in any of the bathrooms.That means no one on the plane, including the crew members, could wash their hands for the duration of the 14-hour flight. Disgusting! I sked one of the crew members to refill the soap, but it appears that they had none."
Pros: "The boarding process was quick and staff was friendly. Food was delicious and staff very accommodating"
Cons: "Being taller I was unable to spread out for almost 10 hours. Legs were very sore by the end, but that's to be expected"
Pros: "Food was good, bathrooms well kept, cabin was comfortable"
Cons: "Slight delay"
Pros: "Good space, pillow, blanket, food"
Cons: "More English movie options"
Cons: "Headphones provided Food Comfort of seats Use of cell phones ok airplane mode"
Pros: "Nov 29, 2017. While flying China Eastern through Quingdao Liuting International Airport with overnight transit, I knew that airport shuts down overnight and was prepared for it with off the airport hotel reservation and all. But I was surprised at the time of check in at the origination airport (San Francisco) that I would be required to pickup the checked in luggage at Quingdao and check it back in next day for connecting flight to Shanghai. There was a Left Luggage facility at Quingdao Liuting Aurport on second floor departure level, to take away some pain. But more surprise as they charged me for two full days just for overnight service. Argument was that I am leaving the luggage today evening at 7:00pm but will pick 5:30am tomorrow morning thus making two calendar day charges. Staff did not know English but was very nice and helpful. It was very clear that they were policy bound and the money was not going in her pocket. For two pieces it was RMB 80 (20 per piece per day). Fortunate my English to Chinese translator phone app T Mobile One Plan and extra RMBs I had kept hoping to defray such unexpected situations helped a lot to make handling this situation easier. Otherwise I would have been much more dismayed :( But all in all I was impressed by the Airline Crews’ hospitality and Airport staff professionalism :) despite the fact that I don’t they get paid as much as most of their western counterparts. I read that a new Quingdao airport is on the cards in 2019 or so and that can change the situation. So I have mentioned a date at the start of this comment to make sure future readers have a time context too."
Cons: "See above"
Pros: "The entertainment was the only part of the flight that was good."
Cons: "The crew was hostile and rude, the food was nasty, and China eastern airline had the nerve to change my end destination to a different city without giving me reason why, resulting in big problems on not knowing how to contact me friends who are picking me up at a different location because WiFi is so crappy it wasn’t working."
Pros: "Boarding was good, crew was friendly."
Cons: "Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late."
Pros: "Entertainment, food, drink, bathrooms, light, everything!"
Cons: "Nothing really."
Cons: "Small seats"
Pros: "Crew is so nice to help my family with wheeldriver."
Pros: "I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too."
Cons: "I wish they had more chicken dishes, as chicken is all I eat in non veg."
Pros: "Crews and stff were very helpful and accommodating."
Cons: "Just the long distance and long flight, but until they can "beam us up" there is no getting around that."
Pros: "Staff were very friendly and courteous. Enough leg space"
Cons: "We were not allowed to use phones even in airplane mode. I thought that was stupid."
Pros: "Affordable Quick Boarding"
Cons: "Crew Rude/Not Responsive Smoking Smell REALLY BAD Super cramped seats.... really really cramped"
Pros: "The crew were very helpful and polite and the food was decent for airline food."
Cons: "The seats were extremely tight and the seats lean back enough to where if you are taller your screen won't angle enough to see it very well."
Pros: "Food, service, on time, etc."
Pros: "The flight attendants were attentative and try their best to respond to your needs even though they barely speak English. Seats were so small. Barely reclined. Little leg room. The food was delicious though."
Cons: "The seats. Everything was so compact. I am short so I made it work even though it was sometimes painful. Not sure how a tall person could do it."
Pros: "It's cheap."
Cons: "The air ticket from Shanghai to Wuxi is not an air ticket. It's a bus ticket! I had to stay in the coach 3hrs. I can't believe you guys never mentioned about it! Disappointed!"
Cons: "My original flight was delayed to the point of missing my connecting flight. They rerouted me to Shanghai and refused to pay for ground transportation to get to Nanjing, despite my original flight being booked to Nanjing. Absolutely horrible customer service and no attempt to help. I ended up losing hundreds more on booking my own transportation from Shanghai to Nanjing."
Pros: "Rooms, the area, I love the people who work there! Super friendly!"
Cons: "It was all good"
Cons: "Horrible flight horrible service"
Pros: "The ticket was cheap to India"
Cons: "Rude staff,I paid extra money to pick my window seat but they gave me another seat that was not window,I asked air hostess if I can sit on empty seat she said NO"
Cons: "No vegetarian options were provided, even though i had booked it by calling customer care. Flight got delayed by 3 hours as well."
Cons: "This airline had horrible delays with no updates, I was stuck at a layover for four additional hours than scheduled- this is unacceptable service."
Cons: "The connecting flight from shanghai to new delhi was delayed by two hours..no proper response from the crew members..the sound system of entertainment unit was horrible and the food was pathetic"
Pros: "Entertainment on flight have games and movie are good. Cabin Crew have 2 men is good and keep take care people. Women is really ignore , not nice , no smile ."
Cons: "1. Staff who work at check in couter doesn't have knowledge or brain for do there job. 2. Horrible from smell people smoking on the flight. i dont know how but i beleive it allow can smke otherwise will not gonna have more than one person smoking. Imagine if you have to sit on the flight for 15 hours in plane have smell of smoke because my seat is last seat on plane. This is high chance to get the cancer and if really happen it can sue. 3. Food is no choice. It s only one kind of meal. you need to eat what they have. Imaging if you dont eat chicken or seafood , you will be hunger on flight . 4. Toilet is very dirty , Cebin Crew might clean only 1 times in 8 hours."
Pros: "Seats were quite comfortable and was given blanket and pillow. The best part was the entertainment system, had a lot of good movies and the touch screen was definitely the smoothest I've experienced so far."
Cons: "Food wasn't that good. Crew was alright."
Pros: "vessel itself was clean"
Cons: "flight took off an hour later than expected with explanation being "luggage was taking long to load" which made me miss my connecting flight in shanghai. once in shanghai, someone from the crew grabbed my connecting ticket, ripped it in half and told me to get a new flight with no direction of where to do this. New flight booked for the next day and then bused to some hotel for the night. overall the crew seemed terse and unhelpful. one flight attendant yelled at me on the flight back to san francisco when I asked her I could squeeze past to use the restroom. would not fly again and would not recommend china eastern."
Pros: "Many entertaining ways to kill time in flight."
Cons: "The food on the flight from SFO to Shanghai was not tasty at all. And when I was checking in during the return flight, they said me that my seat was not booked before and way behind, which was disappointing because I paid extra fee to book the seats on round trips right after I bought the tickets..."
Pros: "The food was good"
Cons: "They have wifi and charging stations, BUT THEY DO NOT ALLOW YOU TO USE YOUR IPHONE EVEN IF IT IS IN AIRPLANE MODE. iPads are ok, they said, but not iPhones. They are very rude about making sure your phone is off."
Pros: "Very clean"
Cons: "I wanted water but the staff couldn't help."
Pros: "Clean plane"
Cons: "3 hours delay, not easy to communicate in English, schedule change caused us to arrive a day late at final destination"
Cons: "If Crews could speak English, Crews not readily available, Hope there are more choices for food, So small portion of drink, Ordor needs to be controlled"
Pros: "The customer service rep from the United at the check-in was awesome."
Cons: "I bought my ticket from justfly.com. My vegan food choice did not feed into Air China. I had no food."
Pros: "Entertainment selection was great. Nice to have two meals in flight"
Cons: "Meals could have been a better selection. Did not know we had to request vegetarian meals in advance."
Cons: "The flight is cancelled and nobody had notified us. I only find out when I went to airport. No good"
Pros: "Crew pleasant and friendly"
Cons: "The food is terrible. Selection of beverages and meals very limited."
Pros: "The food was good and the seating was great as well"
Cons: "I wish there was a menu to request more food and drinking. I only had 2 drinks with my meals for the entire flight."
Pros: "Crew was good. Boarding good too."
Cons: "On time performance."
Cons: "Departure always not in time"
Pros: "Cheap ticket price"
Cons: "Flight landed more than an hour late in India. Other than that nothing really need to be said for improvement at the moment."
Pros: "The 748 is nice and new and in premium economy the legroom stretches for miles"
Cons: "They lost our Bags! Crew did not speak english! Transferring is a pain! Food was very poor quality"
Pros: "Entertainment was good quality, and had a good variety of games and movies. The food was also pretty good, and provided pretty good headphones."
Cons: "The plane departed 1 hour late, and arrived 1 hour 15 min late, and we barely made our connection on time. The crew gave full cups of drinks to the Chinese passengers, and half full cups to the people of other races. I was sitting in a row of 4 seats, and the person next to me couldn't get anything, so they asked me to get water for them. I asked for water for me, and tried to ask for water for the person next to me, but the crew member just ignored me. I asked her 6 times, and she just wouldn't pay attention to me, so the guy next to me didn't get water."
Cons: "We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS"
Cons: "We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE""
Pros: "Service was good."
Cons: "Upgraded and didn’t get the perks of the upgrade"
Pros: "I actually liked the pork noodle dish. It was a little Greeley but just what I wanted"
Cons: "The staff is young, they try hard but they don’t have the grace that more experienced international crews will display. There video display interface was confusing for someone e who doesn’t read chinese simplified characters. I had to ask how to turn on the overhead light."
Pros: "My trip started off with airplane problems from the beginning. From my flight being delayed multiple times by air china to the overly packed united to the confusion of the non updated confirmation numbers or the e-ticket number. Even on the day I left upon arriving to the airport my confirmation number they had just given me after all the prior problems still didn't work. Air china had mediocre food with okay entertainment except my headset jack on the TV was broke and I couldn't watch anything. On the last air china flight from Bejing to Bangkok. I couldn't even charge my phone, watch any entertainment and basically was just stuck with no WiFi. Justfly wouldn't compensate for the changes on their end and said I myself would have to ask the airlines for compensation which the.the airlines directed me no where for compensation or even to upgrade my seat. Now I'm finally in Thailand but I'm scared of my return."
Pros: "Courteous service, clean cabin, reasonable price for business class ticket compared to any other airline."
Pros: "Attendants were courteous and smiled. Food was ok. Drinks were good. Got the blanket."
Cons: "I assumed blinds were given out during long flights, but was not offered one. No slippers. Don't get the fish."
Pros: "The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard."
Cons: "The transfer at Beijing was awful."
Pros: "I think the food served on the flight has improved significantly over the last few years. I've been flying Air China for the past few years and am very impressed by the progress made by Air China. I will continue to be a loyal customer of this airline. Thanks!"
Pros: "Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!"
Cons: "The food was aweful, but it's airplain food, usually it's aweful..."
Pros: "Airfare was cheap"
Cons: "No variety of options for entertainment"
Cons: "Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason."
Cons: "My baby (not yet 1-year) was uncomfortable on the flight and through out. When I asked one crew for help to clean up the floor she just gave me a disgust face and told me I should make the baby throw in the trash bag... I was super shocked and disappointed. I think air china really need to improve their employee training."
Cons: "Wasn't on the flight"
Pros: "The service was good. The aircraft was an old aircraft and noisy."
Cons: "Aircraft was old and noisy."
Pros: "Clean safe and on time. Competent cabin crew. The great fares made this trip possible....so we have no complaints about Air China."
Cons: "Wasted more than an hour in the wrong immigration line because we got no guidance from Air China that long layover passengers need to sign up at a special...and poorly market special pre-immigration desk before proceeded to regular immigration line. As for the flight itself.....the seats are just not made for people over 5' 7"."
Pros: "Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well."
Cons: "Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight."
Cons: "The air China flight attendants are some of the rudest people I have encountered. They were extremely unhelpful and one went so far as to sigh and roll her eyes at me. Our flight was also delayed for four hours with no explanation, while we all sat on the plane waiting. Finally they made us all get off of the plane issued us new tickets and then we got back on. The whole process was rediculous. The seat space was smaller than usual and the plane was very dirty. It was also the worst airplane food I have ever tasted. I would definitely recommend not flying air China. K"
Pros: "Courteous & professional. Provided information & snacks while waiting. If they devised a way to provide information & resources about connecting flights to each passenger, they would be at the top of their game."
Cons: "I had to pay to catch my connection with no way to document it, as it was an extreme rush & cash was the only way to get it done on the run. So I doubt I'll see any reimbursement. Airlines, Air China included, should try to provide better accommodations for delayed connecting passengers & not just leave it to airport ground crew or worse, passengers own resources. The only assistance provided was a couple crew directing with flight number signs from the arriving gate. But nothing further than that."
Cons: "I didn't like us taking the bus onto the plane from the tarmac. Luckily it wasn't raining or 10 degrees Fahrenheit like my last experience with air china in Beijing"
Pros: "I liked be provided with a blanket, pillow and entertainment system."
Cons: "they cancelled my flight connecting in beijing to shanghai. no reason this just happens all the time in china. they lost my luggage for hours. they didn't have another flight until the next day. and i was traveling alone meeting my husband in shanghai. so i was just stuck in beijing. they were incredibly unhelpful and unconcerned that i was alone with no luggage, without a phone that worked since i was getting a chinese sim from card from my husband in shanghai, no hotel, transportation etc."
Pros: "Boarding is smooth, organized"
Cons: "Both flights from SFO to Beijing and from Beijing to SGN all are delayed, both at the gate and taxi out, food is very basic nothing fancy about it, same goes with drink, and in fact I don't expect much from them. I hope they will learn and compete with other asian airlines in the region, like Eva Air, or Singapore airlines."
Pros: "Courtesy & willingness of crew to respond effectively"
Pros: "I didn't like it , nothing to tell"
Cons: "12 hours delay at departure, service very bad, overall very shity plane, thats,why ticket so cheap"
Cons: "Food, entertainment"
Cons: "Delayed twice - on my way to an my overnight layover to see a friend in Beijing and then on my way to Tokyo."
Pros: "It was a smooth flight"
Cons: "Everything very friendly staff and it was a very comfortable flight."
Pros: "Friendly crew"
Cons: "Boarding was a cluster of people"
Pros: "I was worried after reading some of the reviews. However, I was extremely happy with my experience. Clean and comfortable. Everything was on time and no delays. Cabin crew was attentive and very helpful. A great all-round flight and trip."
Cons: "No real complaints. Airline food is airline food. The services for drinks was amazing though."
Pros: "Food and service was really nice! The entertainment system was outdated"
Pros: "The only thing I like about it is that each seat has its own TV player in which I can watch my own choice of movie even if there are poor choices when it comes to the varieties of movies."
Cons: "The crews are unapproachable. They don't even offer water. Food choices are not as good as well. First meal was edible the second one is we don't even know what it is."
Pros: "Personal television, blanket available, food better than most plane food"
Cons: "Crew prefer to deal with Chinese speaking people."
Pros: "New plane w/ well designed seating for space, access to bathrooms and roomy overhead compartments. Attentive personnel & good food--Eastern/western mix. Direct flights from west coast w/ reasonable schedule at gopd price. Recommend."
Cons: "If you book other than Air China, cannot check-in online, but only at airport. Any follow-up (ie seat assignments) must be done by phone w/ endless waits (although I was never disconnected in the end). Didn't really like the movie choices--mostly for kids, or action. I watched Cinderella and a story about a British skier. Ok."
Pros: "The plane was well maintained, the bathroom was accessible, and drinking such as water and juice were readily available at the back and could be retrieved at any time."
Cons: "The entertainment options were limited- very few movies of interest or new titles. Although there was a lot of food, it was not very good. The smell made it especially unappealing."
Pros: "Did not expect the individual video for each seat. Nice video selections."
Airlines flying to Xining have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Xining
Masks required on board, masks provided on flights to Xining
Social distancing seating
Middle seats unavailable to book on flights to Xining
Testing for antibodies, testing for symptoms for flights to Xining
Waiving of change fees. Search flexible flights to Xining