Boarding was organized and prompt. Crew was fantastic.
Flight was to short.
Flight left 6 hours late with only vague explanations. Simply, "we had to get our equipment in the right places." Attempts to standby on 3 other flights were fruitless and UA airport staff gave no direction or recommendations other than "were sorry."
Crew was polite
I guess San Francisco ATC (Air Traffic Control) decided the plane couldn’t leave San Fran until way past our take off time. Then it takes two plus hours to get the plane here unload and refuel and rest. So I missed my connecting flight to Redding. Which meant I had to fly to Sacramento. Then I had a pleasant 3 hour drive on I-5 (can you sense my sarcasm?!) didn’t reach my destination until 5 in the FREAKING morning. Around 8 HOURS LATE TO MY DESTINATION
Wi-Fi cost too much
Friendly crew with modern plane
Why am I paying for first class for just snacks I can buy in an airport shop?
Flight was faster than expected, comfy seats, check in was fast and easy.
Crew was nice. Flight very smooth
We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty
none of it
It was Terrible I will never do it again
Courteous crew and smooth flight
Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!
New system with Canadian customs was fantastic. Went through really quickly.
I like that they are Canadian
I don't like how unhelpful they are, their food, their staff, the way they treat clients etc. Seriously my least favourite company to fly with. I'd rather pay extra and fly WestJet anyday!
The waiting area at the Boston airport is poor. It is very small, rundown and with limited access to refreshments. It's ok but certainly not a selling point.
Online checkin failed, airport kiosk couldn't handle how names are written on Japanese passports (it's English) and had to wait 2 hours on the line to check in because they were down to 1 agent toward the end. Made it to the gate just as boarding started. Very limited entertainment options for modern day airlines. Uncomfortable seating.
Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability.
Superb courtesy and attention.
Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast.
Really loved the KAL transit lounge area of the airport. Took a four hour nap in the nap area on arrival. Then was able to shower and clean up. All provided free. Great Airport.
The flgth was grate and comfortable. Will fly with Korean again.
I could not hear an anounment very well. It was pumbpy.
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