VIE - ORD

$356 Find Cheap Flights from Vienna to Chicago

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Vienna to O'Hare Intl departing on 10/21. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Chicago O'Hare Intl Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Vienna to Chicago, as well as popular online travel agencies
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Vienna to Chicago, as well as popular online travel agencies
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Flight Deals

Cheap Flights from Vienna to Chicago (VIE-ORD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Vienna to Chicago that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Vienna to O'Hare Intl

Mon, Oct 6 - Sun, Oct 19
 Logo
6:00 am - 11:00 amVIE-ORD
12h 00m1 stop
 Logo
4:20 pm - 8:20 amORD-VIE
9h 00mnonstop
Mon, Oct 6 - Sun, Oct 19
Austrian Airlines Logo
10:30 am - 1:20 pmVIE-ORD
9h 50mnonstop
Austrian Airlines Logo
4:20 pm - 8:20 amORD-VIE
9h 00mnonstop
$598Austrian Airlines
Find Deal
Fri, Jan 23 - Fri, Jan 30
 Logo
10:15 am - 4:45 pmVIE-ORD
13h 30m1 stop
 Logo
7:30 am - 7:20 pmORD-VIE
28h 50m2 stops
Thu, Sep 25 - Thu, Oct 2
 Logo
8:00 am - 2:55 pmVIE-ORD
13h 55m1 stop
 Logo
4:20 pm - 8:20 amORD-VIE
9h 00mnonstop
Thu, Feb 26 - Fri, Mar 6
American Airlines Logo
11:05 am - 6:45 pmVIE-ORD
14h 40m1 stop
American Airlines Logo
8:45 pm - 6:25 pmORD-VIE
14h 40m1 stop
$602American Airlines
Find Deal
Sat, Nov 22 - Wed, Jan 21
British Airways Logo
7:25 am - 5:00 pmVIE-ORD
16h 35m1 stop
British Airways Logo
5:10 pm - 1:20 pmORD-VIE
13h 10m1 stop
$605British Airways
Find Deal
Mon, Oct 6 - Sun, Oct 19
Lufthansa Logo
6:00 am - 11:00 amVIE-ORD
12h 00m1 stop
Lufthansa Logo
6:00 pm - 12:35 pmORD-VIE
11h 35m1 stop
$606Lufthansa
Find Deal
Mon, Nov 17 - Fri, Jan 9
United Airlines Logo
7:00 am - 3:20 pmVIE-ORD
15h 20m1 stop
United Airlines Logo
4:20 pm - 8:05 amORD-VIE
8h 45mnonstop
$610United Airlines
Find Deal
Mon, Oct 6 - Sun, Oct 19
United Airlines Logo
7:00 am - 2:55 pmVIE-ORD
14h 55m1 stop
United Airlines Logo
4:20 pm - 8:20 amORD-VIE
9h 00mnonstop
$613United Airlines
Find Deal
Mon, Oct 6 - Sun, Oct 19
American Airlines Logo
7:45 am - 5:36 pmVIE-ORD
16h 51m2 stops
American Airlines Logo
10:35 pm - 10:35 pmORD-VIE
17h 00m1 stop
$614American Airlines
Find Deal

Everything you should know

Our travelers' advice
AI-generated summary based on content written by travel experts
Austrian Airlines offers free meals in Economy Class.
Use the CTA Blue Line for easy access from O'Hare.
Expert advice
Expert advice
Expert advice
Expert advice
Top airlines
Austrian Airlines
Cheapest • from $598 (round-trip)
Austrian Airlines
Best reviews • 7.6 score
Airline reviews
Airline reviews
+1
+1
Airline reviews
Airline reviews
+1
When to book
2 weeks
in advance
Our data shows that travelers who book at least 2 weeks in advance save around 26% compared to booking last minute.
Insights
Insights
Insights
Insights
When to travel
February
Cheapest • 16% price drop
July
Most popular
Good to know
Good to know
+1
+1
Good to know
Good to know
+1
Cheapest round-trip
$597
Typical prices: $478-759
Multiple Airlines
Mon 10/6Sun 10/19
VIE - ORD • 1 stop
Cheapest non-stop
$598
Typical prices: $712-1008
Austrian Airlines
Mon 10/6Sun 10/19
VIE - ORD • Non-stop
Start a new search
KAYAK searches 100s of sites at once to find you the best travel deals.
We hope you love your trip to O'Hare Intl!
Expert advice

Expert advice for your flight from Vienna to O'Hare Intl

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Austrian Airlines

Austrian's lie-flat seats in Business Class offer enhanced service with onboard chef-prepared meals.


Economy Class offers free meals and seatback entertainment on long-haul flights.

United Airlines

United Polaris features lie-flat seats with aisle access and Saks Fifth Avenue bedding.


United offers free meals and non-alcoholic drinks in Economy on long-haul international flights.

Airports
VIE

For a smooth departure from VIE, use self-service check-in machines at Terminal 3 to avoid long lines.

Read more about VIEby Yulia Denisyuk
ORD

Take the CTA Blue Line train from ORD to downtown Chicago for a hassle-free, 45-minute ride.

Read more about ORDby Stefanie Waldek
Our travel experts
Scott Laird

Scott Laird

Expert on Austrian Airlines

Scott Laird

Scott Laird

Originally from Anchorage, Alaska, Scott is a frequent contributor to Fodor’s Travel Guide, Conde Nast Traveler, TravelAge West, and TravelPulse. He holds a Bachelor of Science in Organizational Management from Alaska Pacific University and a Master of Science in Airline Management from Embry-Riddle Aeronautical University, and has worked in the airline and hotel industries and as a travel consultant.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines and ORD

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Yulia Denisyuk

Yulia Denisyuk

Expert on VIE

Yulia Denisyuk

Yulia Denisyuk

Yulia is a freelance journalist who’s dispatched from 90+ countries. Her work focuses on cultures, adventure trips and air travel, appearing in NatGeo, NYT, CNTraveler, and more. For past assignments, she’s stayed with nomads in Mongolia and learned the art of Imigongo in Rwanda. She’s based in Chicago; in winter she often questions that decision.

Read more
Booking Insights

KAYAK's insights & trends for Vienna to O'Hare Intl flights

Get data-powered insights and trends into flights from Vienna to O'Hare Intl to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from Vienna to Chicago O'Hare Intl Airport?

What’s the cheapest day of the week to fly from Vienna to Chicago?

The average price of all round-trip flights from Vienna to Chicago O'Hare Intl Airport clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from Vienna to Chicago, look for departures on Thursdays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Chicago, Wednesday is the cheapest day to fly and Sunday is the most expensive.

What is the cheapest month to fly from Vienna to Chicago O'Hare Intl Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Vienna to Chicago O'Hare Intl Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Vienna to Chicago O'Hare Intl Airport is February, where tickets cost $609 (return) on average. On the other hand, the most expensive months are April and July, where the average cost of round-trip tickets is $813 and $803 respectively.

Can I save money by flying with a layover from Vienna to Chicago O'Hare Intl Airport?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $621, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from Vienna to Chicago O'Hare Intl Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Vienna to Chicago O'Hare Intl Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Vienna to Chicago O'Hare Intl Airport, you should book around 2 weeks before departure, which saves you about 26% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 12 weeks before departure.

Good to know

Low seasonMarch
Cheapest flight$356
Best time to beat the crowds with an average 1% drop in price.
Most popular time to fly with an average 10% increase in price.
Flight from Vienna to Chicago

When to book flights from Vienna to O'Hare Intl

Are your dates flexible? Find out the best times to travel from Vienna to O'Hare Intl based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking Vienna to Chicago flights

  • Which airlines flying from Vienna (VIE) to Chicago (CHI) allow passengers to upgrade their previously purchased Economy or Premium Economy Class tickets to first class?

    If you buy your Chicago-bound flight with United Airlines, you can upgrade to first-class travel if you previously bought an Economy or Premium Economy Class ticket. However, there are a number of things to take into account, including if there are any first-class seats available on the desired flight, the fare class of the original ticket, the availability of paid upgrade options, and the possibility of bidding for an upgrade.

  • Which is the most pocket-friendly way to get from downtown Vienna to Vienna International Airport (VIE)?

    Taking public transportation from downtown Vienna to VIE is the most cost-effective option. The Vienna Airport Lines buses and the S-Bahn rail (particularly the S7 line) are affordable alternatives. Both routes are part of Vienna's integrated public transportation system.

  • Which airline flying to Chicago from Vienna has a favorable carry-on policy?

    Think about Lufthansa Airline if you are flying from Vienna to Chicago with a significant amount of luggage. The carry-on baggage policy of the airline enables travelers to bring one carry-on bag and one personal item on board. The carry-on luggage should be no larger than 21 x 15 x 9 in and no heavier than 17.6 lbs.

  • Are there accommodations services at Vienna International Airport (VIE) for travelers with early departure flights heading to CHI?

    While there are no hotels directly within the airport terminal, there are several hotels in close proximity to the airport that provide travelers with convenient choices for accommodation. The NH Vienna Airport Conference Center, in particular, is near to the airport and within walking distance of the terminals. It has modern rooms, a restaurant, a fitness facility, and meeting space.

  • What is the cheapest flight from Vienna to Chicago O'Hare Intl Airport?

    In the last 3 days, the lowest price for a flight from Vienna to Chicago O'Hare Intl Airport was $356 for a one-way ticket and $597 for a round-trip.

  • Do I need a passport to fly between Vienna and Chicago?

    Yes, you’ll need a passport to travel to Chicago from Vienna.

  • Which airlines offer Wi-Fi service onboard planes from Vienna to Chicago?

    Lufthansa, and United Airlines offer inflight Wi-Fi service on the Vienna to Chicago flight route.

  • Which aircraft models fly most regularly from Vienna to Chicago?

    The Boeing 787-9 Dreamliner is the aircraft model that flies most regularly on the Vienna to Chicago flight route.

  • Which airline alliances offer flights from Vienna to Chicago?

    Star Alliance is the only airline alliance operating flights between Vienna and Chicago.

  • On which days can I fly direct from Vienna to Chicago?

    There are nonstop flights from Vienna to Chicago on a daily basis.

  • Which is the best airline for flights from Vienna to Chicago, Austrian Airlines or United Airlines?

    The two airlines most popular with KAYAK users for flights from Vienna to Chicago are Austrian Airlines and United Airlines. With an average price for the route of $762 and an overall rating of 7.6, Austrian Airlines is the most popular choice. United Airlines is also a great choice for the route, with an average price of $742 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from Vienna to Chicago?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Vienna to Chicago.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Vienna to Chicago?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chicago from Vienna is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Vienna to Chicago?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chicago with an airline and back to Vienna with another airline. Booking your flights between Vienna and ORD can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Vienna to Chicago?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chicago from Vienna up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Vienna to Chicago O'Hare Intl Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for $613 or less one-way and $652 or less round-trip.
  • Consider Austrian, Lufthansa, and United Airlines for passengers with reduced mobility traveling from Vienna (VIE) to Chicago (CHI). These airlines cater to travelers with reduced mobility, ensuring their comfort and assistance throughout their journey. Wheelchair help, priority boarding and deplaning, accessible cabins, space for medical equipment, acceptance of service animals, and special dining options are among the amenities provided. Passengers should notify their preferred airline in advance so that appropriate preparations can be made.
  • Children traveling on Lufthansa and United Airlines have access to a variety of facilities and services. This includes children's meals, baby changing stations, infant bassinets, and preferential boarding for families. Furthermore, on the Vienna-Chicago route, these airlines provide in-flight Wi-Fi. This allows young passengers to stream movies, TV episodes, or music to keep them entertained and pass the time on long-haul flights.
  • Customers get numerous benefits when they book their flight to Chicago with an airline that is a member of Star Alliance. These include more flying options and access to a large network of locations. Code-sharing agreements allow passengers to choose from a wider range of departure times, connecting flights, and cabin classes. Frequent flyer programs commonly reciprocate among alliances, allowing customers to accumulate and redeem miles on a range of carriers. The alliance airlines maintain consistent service standards, which fosters trust.
  • Lufthansa Airlines is an option for passengers on a special diet for health or religious reasons flying from Vienna to Chicago. Lufthansa Airlines offers vegetarian, vegan, gluten-free, lactose-free, diabetic, low-fat, low-sodium, Hindu, kosher, Muslim, child, and infant meals, among others. Passengers should make these requests ahead of time to assure availability.
  • Booking a trip from Vienna (VIE) to Chicago (CHI) with Austrian Airlines, a VIE hub carrier, provides benefits such as a large route network, seamless connections, schedule flexibility, quality services, efficient luggage handling, and potential reward program benefits.

Prefer to fly direct from Vienna to Chicago?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Vienna Intl to Chicago O'Hare Intl.
Find which airlines fly direct from Vienna Intl Airport to Chicago O'Hare Intl Airport, which days they fly and book direct flights.

Direct departures

Vienna Intl to Chicago O'Hare Intl

Monday

Air India, Austrian Airlines

Air India, Austrian Airlines

Tuesday

Austrian Airlines

Austrian Airlines

Wednesday

Air India, Austrian Airlines

Air India, Austrian Airlines

Thursday

Austrian Airlines

Austrian Airlines

Friday

Air India, Austrian Airlines

Air India, Austrian Airlines

Saturday

Austrian Airlines

Austrian Airlines

Sunday

Air India, Austrian Airlines

Air India, Austrian Airlines

See more direct flights

Direct returns

Chicago O'Hare Intl to Vienna Intl

Monday

Austrian Airlines

Austrian Airlines

Tuesday

Austrian Airlines

Austrian Airlines

Wednesday

Austrian Airlines

Austrian Airlines

Thursday

Austrian Airlines

Austrian Airlines

Friday

Austrian Airlines

Austrian Airlines

Saturday

Austrian Airlines

Austrian Airlines

Sunday

Austrian Airlines

Austrian Airlines

See more direct flights

Reviews of the top 4 airlines serving from Vienna to O'Hare Intl

 
See real verified KAYAK customer reviews for airlines flying from Vienna to Chicago. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Vienna to O'Hare Intl? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
Austrian AirlinesOverall score based on 850 reviews
8.1Crew
6.8Entertainment
7.3Comfort
6.8Food
7.6Boarding
Airline reviews

They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.

2.0 MediocreAnonymous, Sep 2025VIE - EWR
Read more Austrian Airlines reviews

They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.

My flight was canceled and even though I paid אם KAYAK you didn't even answer me and obviously didn't refund my money. I will never buy a ticket through you again.

Accessibility serious problems in Viena airport making it seriousely difficult in in-between gates and boarding travel. Pretens of breakfast and service care in the economy pathetic.

One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices

One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices.

We had a wonderful experience overall. The only issue was check-in our luggage at the Split Airport counter. It was very confusing because we needed to pay for baggage.

Austrian Airlines help and service was fine, but Kayak misled us into believing we had purchased a Business Class ticket. In fact, the tickets were only upgraded Coach Class tickets with luggage restrictions that belonged to the Coach Class. Very disappointed! Paid over $$$$ 9K for the two tickets. Very disappointing!

Landing was a little hard. Food was not great My prior review was for the flight to nyc too

Landing was a little hard. Food was not great. No options.

Five star experience all around except for my seat, which was broken. It would only go down 70%.Of the way. It defeats the purpose of buying a business class ticket if you don’t actually get to lay flat..

My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.

Flight attendant in first class gave poor service (like he didn't want to be there) and food was awful. We sat waiting for gate upon arrival over 45 mins.

Inoperable monitor left no entert for 9 hours. Crew was not helpful Food was awful.

Weather delay in Chicago?. No sense of urgency to make connection in Chicago for our connecting flight that wasn't delayed. Connection was missed.

Overall it was good. I missed my connection but I was put on another flight.

Overall a very poor experience - booked premium economy tickets but due to last minute flight delays , all my itinery went for a toss and had to fly economy class with no access to lounge or any compensation by united airlines to make up for the flight delays . i had expected better experience than that from united.

It was fine, definitely older planes with no charging or anything. There’s no entertainment set up on board, but it is nice that they allow you to access the in flight entertainment from your phone without having to pay for the Wi-Fi and they do offer free texting.

I liked that the flight was nonstop from ORD to CIU for $200 round trip.

All flight attendants could benefit by taking an international flight on Qantas Airline. Qantas attendants are much more hospitable in every way. Much superior than and attendants on any US airline.

While the staff was pleasant and helpful, the following observations are for your awareness. There was some delay on the tarmac on take off and landing. The paid lunch/food offerings were limited. Entertainment was only available on WiFi at a cost.

It was a short flight, everything was good with it.

I darted through the Frankfurt airport to make my connecting flight. I asked if it was a possibility to upgrade and the agent did. This was the kindest gesture and it made up for the previous delayed flight and distress/anxiety of anticipating that Zi was going to miss my Frankfurt-Chicago connection. I cannot express my gratitude for the upgrade.. I am 5feet 10 inches do the leg space was amazing.

I meant this flight was not good, the one from Tirana to Frankfurt was better!

I was very grateful for Lufthansa's role in organizing mobility support. The touchscreen on my seat was faulty: slow, stained (I couldn't get it clean), and glitchy. This made selecting movies extremely time consuming, and twice I had to start all over from the beginning.

The crew was the best I’ve ever encountered. Business class was spacious, immaculate, and very modern.

I wish seats were not reclinable. It's so claustrophobic when the person in front of you spends most of a nine hour flight leaned all the way back. The crew was really nice though and the dinner (red Thai curry) was pretty compelling.

Our flights were severely delayed, then canceled and we had to fly out next day with no sleep accommodation help. This led to our baggage being lost and the service reps after baggage couldn’t be bothered to help. They kept sending us to different counters when we were at the right counter to begin with. The only saving grace was the angel woman supervisor with blond hair who helped us put in a missing baggage claim.

The boarding system was all bogus - employees at the boarding gate were not sound like proffesional or may be possibly rational

I got an email in the morning of the flight 1/7, from Kayak, that I was rebooked from UA 906 to LH 430. Nobody at Lufthansa ot United knew about this. I went to both counters. at the airport. Also, Cheap Flights, who I booked the ticket through, did not know. I ended up staying on the United flight. But this was very disturbing, since I got a very late notice that I was rebooked to an earlier flight, I hurried to the airport to find out after a lot of inquiring that this was a mistake. Not a good Kayak experience.

After living in Europe for five years and flying with Lufthansa and KLM airlines, I’ve realized that United Airlines is now a budget carrier. The flight attendant are not friendly. The seats are not comfortable. And everything comes at a cost. I will be flying with KLM and Skyteam like Delta to the US going forward no doubt. United Airlines is not what it once was:

what would have been better would have been that my booking not been canceled by the system and had I been informed that the booking had been cancelled by the system I could have immediately rebooked and not found out that there was an issue when I was told by the system that I needed to book in. It would have also been good if either the booking agent or BA or anyone been in anyway useful. In the end I had to rebook a flight at an additional cost of $350. So no I'm not impressed by BA any of the other parties involved.

Boarding was poor. Why are first class passengers not boarded first?! Bus to the plane and then held on a packed bus because we were waiting for people on the bus before to finish boarding. Seat belt on the fist clas seat is very uncomfortable, cutting into your neck. Other than that crew, seating and food were all excellent. Entertainment, as usual - rubbish.

I paid for full WIFI- it was terrible, kept being in and out could not listen to a podcast

Flight was delayed but my previous flight was as well so It worked to my advantage. This was my first time in first class. I don't think they ever stopped feeding us. The seating area was very spacious and comfortable. The attendants were wonderful, warm, friendly and very personable.

Some how my flight was canceled, neither BA or Justfly.com accepted responsibility. I only found out about this the day before when I tried to check in. I had to book another flight which due to the time ( day before) cost me $300 more. I was still receiving notifications about the flight even when I was on another flight from you. So no my flight to London was not good.

We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

There were no gluten-free vegan options available, so food was very limited on this flight, and some of the crew weren’t especially helpful about it. To make matters worse, a passenger was sick on board, and although the area was cleaned, the smell lingered for the rest of the journey. On top of that, we ended up circling for an extra hour, which only made the unpleasant situation drag on even longer.

Everything you need to know for your flight from Vienna to O'Hare Intl

Information on your arrival and departure airports

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