Daily cleaning, installation of cabin HEPA filters
|November||Best time to beat the crowds with an average 24% drop in price.|
|August||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$781||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 50m.
In the past 3 days, the cheapest one-way tickets were found on KLM ($391) and Austrian Airlines ($406), and the lowest round-trip tickets have been found on Air Canada ($459) and Multiple Airlines ($464).
From Vienna to Tampa, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Tampa back to Vienna , the best deals are generally found on Monday, with Friday being the most expensive.
When flying out of Vienna you will be using Vienna Intl, often referred to as Vienna Airport. You will be landing at Tampa, also known as Tampa Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Vienna to Tampa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tampa from Vienna is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tampa with an airline and back to Vienna with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tampa from Vienna up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "More food choice and more snacks should avialable during flight time Both serving food is very bad"
Pros: "The planes were well maintained. Good entertain emend choices. Food was decent too"
Pros: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Cons: "There is no inflight entertainment on these flight but I brought my own."
Pros: "Crew very professional"
Cons: "More entreteiment on bord"
Cons: "Same as previous"
Pros: "The crew is amazing! We have comfort even in the economy class."
Cons: "Delayed flight barely catch the next one."
Pros: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Cons: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."
Pros: "Same nice crew"
Cons: "My luggage destroied"
Pros: "Flight directly to Tampa"
Cons: "I did not like the passenger reclining their seat all the way back. this left me with no room to relax on a 10 hr flight"
Cons: "we didn't make it. None existent communication."
Cons: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Pros: "I like everything. Everything orderly and perfect."
Cons: "The screen for viewing movies were not functioning all the time."
Pros: "Keeping in mind it was an economy class, I thought the flight was fine. Decent food. I would have preferred some with a heavy cheese sauce. I had gotten sick in Egypt and I felt lousy (dizziness and headache). Despite my physical condition I thought the flight was okay. Crew were professional and airplane was clean. Beer to drink. Other than the fact I was sick, I enjoyed the flight."
Cons: "The dinner option was okay. I felt the heavy cheese sauce pasta was a bit too rich. Other components to the dinner was fine."
Pros: "On time good entertainment"
Cons: "The seats were horrible"
Pros: "Could not get skybridge to operate so that we could disembark. United airlines."
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Cons: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."
Pros: "Staff courteous. Food good. Toilets clean. Plane clean."
Cons: "Did not give eye masks. Seats very narrow and packed closely. Front row seat was in your face."
Pros: "Nice service. Fast boarding. Smooth fly. Many thanks"
Cons: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."
Cons: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."
Pros: "We left on time"
Cons: "Tight legs space"
Cons: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."
Pros: "Comfortable for a short flight. On time."
Cons: "Had to go through security and passport control a second time made the 1 hour connection stressful"
Cons: "Charges for suitcase 40 euros this rediculas"
Pros: "Did not get into flight"
Cons: "They changed the gate in last minute without proper communication"
Pros: "On board crew was outstanding"
Cons: "The quality of food was substandard"
Pros: "Leg room and the chairs were great."
Cons: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."
Pros: "free wine."
Cons: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."
Cons: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"
Cons: "old model aircraft"
Pros: "Flight was on schedule, food was good."
Cons: "Could add more to the entertainment list"
Pros: "The flight attendants were very friendly and efficient."
Cons: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"
Cons: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."
Pros: "Friendly crew"
Cons: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."
Cons: "It was too cold on the plane."
Pros: "I like the Tampa airport MUCH better than Miami or Orlando that are chaotic and offer less assistance to the traveler. I hope you continue to offer flights to and from Tampa from Frankfurt."
Cons: "I would like for long flights if the staff would remind and encourage all travelers that there is time for rest and quiet. Some people are loud by nature or because they come from a certain area and talk all 9 hours of flight, very annoying, disturbing the flight of others with unnecessary continuous conversation."
Cons: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
Cons: "I am writing to you because of the poor service that I experienced with your Operations Manager in Vienna, Paola Contestabile. I travel internationally four to five times a year for the past decade and I have never had such awful service as for my Lufthansa Flight 2329 on Jun 14th under confirmation #62RZK3. I was on my return flight to the US with the exact same carry on baggage that I had left the US with a week earlier- a roller carry on and a backpack for my laptop. This is my standard everywhere in the world that I travel and have never had an issue. I bought a painting on my trip and checked it in. With regards to my carry on, Ms. Contestabile was insistent that I could only have one piece for carry on. I told her to get the baggage rules and I would read them to her. I am a trained lawyer and value the meaning of words and rules. I explained that I am allowed one carry on and a personal item. She argued that my backback is not a personal item and that only a "laptop" is a personal item. I again explained that my personal item was my laptop bag, the same way a purse is a personal item for a lady. She finally relented and allowed me to pass through security and passport check. I assumed that this was the end of her confusion. Little did I expect that while sitting by the gate waiting to board the plane, Ms. Contestabile would emerge again and declare in front of all of the passengers that I would not be allowed to board the flight if I did not check my backpack. I told her this is unacceptable, since she had already cleared me. She said she had changed her mind. I found this response to be ridiculous. When I asked to speak with her manager, she refused to allow it, stating "I am the manager today." Ms. Contestabile even went to the pilot of the plane and convinced him that I was a "safety concern" because I wasn't following her ridiculous interpretation of the rules. This is a pure abuse of power and a threat to true safety when a ground crew member can make such a false and baseless accusation. Luckily, a woman passenger overhearing Ms. Contestabile told me that she could not believe the way she was treating me and offered to carry my bag for me. I am requesting a formal investigation into her actions and appropriate disciplinary procedures to ensure Ms. Contestabile is not allowed to threaten another passenger again."
Pros: "Service and food were excellent."
Cons: "Every seat had headphones, but the plug didn't fit the available jack. If we hadn't brought our own earbuds it would have been 9 hours of silence."
Pros: "I booked a ticket with Airfare.com using Kayak.com. The booking experience was easy, but the important note I want to make was during a large Colorado snowstorm where flights were being cancelled, I was able to proactively re-book my ticket with the help of Airfare.com customer service. Though it was complicated, I want to make sure Airfare.com gets credit for doing a good job."
Pros: "The very best experience. The decor calming, great seats. "On board Chef " , great food. Staff very attentive, polite and always smiling. They exuded a joyful atmosphere and seemed like never sat down! This was the third leg of our long trip and they made it so enjoyable.. That is a lot as a passenger is quite tired and possibly irritable by this time. This was an Austrian Airline flight and we were really blown away.. I also give kudos to management for having staff that is so efficient, hardworking and yet so joyful!"
Cons: "Can't think of anything."
Pros: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Cons: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."
Pros: "loved the service, crew, comfortable seating and food. Loved the idea of direct flight to Tampa."
Cons: "Frankfort ground crew service- confusion delays in boarding. Too far to walk from arr. gate to departure gate. Too many stairs to climb to reach the bus. again more stairs to climb making it a torture for seniors like us. No assistance unless booked as wheelchair assistance. We have travelled all over the world including developing countries and have seen better airports than Frankfort terminal that we used on multiple trips. we really need to reevaluate if we want to take Luftansa again! Thank you"
Pros: "seats were a bit bigger, ,more leg room, fewer people"
Cons: "The snack was not very natural...... could have been simpler with pure, non chemical ingredients......Organic would be best"
Pros: "decently sized plane, good crew"
Cons: "plane was VERY late due to delay coming from Munich. When we arrived at Munich, Lufthansa decided to do a direct transfer of people to several flights heading to the US from Munich. Our connection was not among those directly transferred even though our flight was within 5 minutes of the others who were. We had to bolt through Munich airport, almost missing the flight, and our luggage didn't make it through to D.C."
Pros: "Good flight , bad flight delay and luggage."
Cons: "To be on time"
Cons: "very late"
Pros: "Landing was a disaster"
Cons: "lost connection"
Pros: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Cons: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."
Cons: "They overbooked the flight which delayed boarding but the flight was on time."
Pros: "This is always a pleasant airline to travel with."
Cons: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Pros: "Very good drink service (one cold and one hot drink)"
Pros: "Flight was in schedule, friendly staff"
Pros: "Special kosher meal was good!!!"
Cons: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"
Pros: "There werecseats available at gate area to wabit for plane."
Cons: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Pros: "it was mess, so I cant say positive thing"
Cons: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Cons: "Caótica boarding Uncomfortable seats did not recline"
Cons: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."
Pros: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Cons: "Poor announcements"
Pros: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Cons: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen firstname.lastname@example.org"
Pros: "Smooth ride, good breakfast and charming flight attendant."
Pros: "Not much!"
Cons: "No one available nor willing to help with checking process. Told to just try the checking machines."
Cons: "We had a delay of nearly two hours."
Cons: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."
Pros: "Except eventually delay, the flight experience is good."
Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Pros: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Cons: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Pros: "Life is beautiful"
Cons: "My fellow passenger fended off my sexual advances like a pro"
Cons: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"
Pros: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Pros: "clean airplane. staff friendly and helpful. good movie selection"
Cons: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."
Cons: "Sweet or saulty 'Snack' is a joke"
Cons: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Pros: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Cons: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Cons: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."
Pros: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Cons: "Nothing negative"
Cons: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."
Pros: "Free wifi on the return flight"
Cons: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Pros: "It was fast and comfortable"
Pros: "The pilot did a great job landing the plane in high winds."
Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"
Cons: "Less than 24 hours notice."
Cons: "Did not make this connecton, was directed to Frankfurt"
Pros: "Standard 50 min flight."
Cons: "Tap water wld have been Preferable to mineral water"
Pros: "Short and easy. Good food, fine service and drinks are plenty."
Cons: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."
Pros: "the best flight i ever had"
Cons: "Seats fold to something like 1 degree in the economy class; feels more like a lowcost only expensive."
Pros: "Great flight, got to destination a little earlier too!"
Pros: "flight quality, food quality"
Cons: "seat discomfort, 1h delay in flight"
Pros: "The only thing I liked is the fact I could get on a flight and get home the same day."
Cons: "Because of a delay on a previous flight, I missed my original flight and while I was waiting to board, I called Austrian on the phone to advise them of the delay, so they can protect me on the last flight for the day. The agent refused to do so and advised me to take care of it in Vienna as I was flying on an award ticket and there was no more availability. When I got to the airport in Vienna, I was told the flight was overbooked and they can only guarantee flights the following morning, which wouldn't have worked for me due to other engagements. I was put on a standby list and was told I was #1. When I inquired why they weren't proactive in rebooking people instead of waiting to be told the obvious, I was countered that even if they were to do that, there would be no seats, which was false as I was told over the phone there were still a few seats left at that time. Overall, a horrible way to handle things by Austrian, especially given my Star Alliance Gold status."
Cons: "The Kayak ticket did not assume the luggage and we had to pay additional EUR 60 on the already pricey ticket - I think Kayak should clearly state that the luggage is not included once it does the ticket sorting based on the price!"
Pros: "Our flight was canceled without noticing us. It was a flight that we bought 4 months before. It took them 50 minutes to give us another flight that landed with a 1,5 hour delay. It is not nice to wait extra 4 hours in an airport after a transoceanic flight with a 5 month old baby. I did not know that company but now I do for their poor management"
Cons: "Free wifi"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Cons: "Staff rude and short"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Cons: "Need more leg room!!! Larger meals needed."
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Cons: "The movie selection did not seem extremely varied."
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Cons: "The streaming service didn’t work"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "Friendly staff, good service and on time departure/arrival."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Lovely staff, good food, great movies."
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "Flight was on time and quick and comfortable"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "Easy airport business"
Pros: "The staff and crew"
Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Pros: "Service was good"
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Pros: "...The transfer at JFK was terrible"
Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Pros: "Food was relatively good"
Cons: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Pros: "Staff was excellent. Entertainment options pretty good."
Cons: "Seems very dated. Business Class felt cramped and not very luxurious."
Pros: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Cons: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."
Cons: "Not much keg room for a medium size female."
Pros: "The set was super comfortable"
Cons: "Everything was excellent"
Cons: "Boarding not organize properly Letting passengers go from front to back not good"
Cons: "Air Canada try their best to charge you for anything and everything! Including services that I just take for granted on other airlines (such as entertainment). Never booking AC again"
Pros: "The flight was uneventful, lucked out with exit aisle."
Cons: "Boarding took way too long. Typically an airline will ask people to voluntarily check their overhead luggage free of charge if they know it's a full flight, not on this flight. Instead, they tried to get everyone to board with luggage in hand, then once they realized there was not enough space they asked people to hold on to their luggage while they came through the plane to tag it and stow it below - very inefficient and made the boarding process crazy as people tried to make their way around luggage that was sitting in the aisles."
Pros: "People are couteous"
Cons: "Very cramped; big doing and dance about overhead room so I gate checked. There was empty overhead space and bags very slow to come out at baggage claim"
Pros: "I pre-ordered a breakfast, it was fresh and tasted good."
Cons: "The flight crew needed us to check our carry on luggage, due to space issues, but I noticed that there was a lot of extra space in the upper storage that hadn't been used."
Pros: "Great Service."
Pros: "It was a non stop. We left on time, arrived on time. The cheese snack purchase was good. The crew was polite."
Cons: "There was no entertainment, but it was not a long flight."
Pros: "The crew is always tops. Despite being out of coffee, they were good-natured and funny and kind."
Cons: "My seat was super uncomfortable for some reason. Maybe the cushion was coming off? I couldn't adjust it because the guy next to me was so tall and taking up so much room (not his fault!) So anyway my butt totally fell asleep because this weird hard line/bar was poking me."
Pros: "Japan airport departing on time."
Cons: "No backseat entertainment Entertainment streamed through Wifi which got cut off constantly. Seat is hard"
Pros: "Seats are cramped - spacing is too small. Will avoid Air Canada in future"
Cons: "sitting in the middle seat unless you pay extra"
Cons: "1 attendant looked unshowered with greasy hair, but good attitude"
Cons: "No leg room, no snack. I had requested wheelchair service and was not met with a wheelchair as I exited the plane. Had to walk up the jetway. No onboard entertainment."
Pros: "The plane is spacious and comfortable. The crew is quite nice."
Cons: "Air Canada overbooks their flights. So if you don't pay extra for your seat, (even if you get to the airport 3 hours in advance), they'll just tell you sorry you are on standby. Which means I literally had to stand by the gate and hope for other people to not show so I could take their seat."
Pros: "There's more leg space and better programming on Air Canada flights"
Cons: "Staff were rude, my headphone jack was broken on our way home, we boarded very late both directions."
Cons: "Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :("
Pros: "clean and on time"
Cons: "boarding could be a bit more smooth. more leg room wouldn't hurt"
Pros: "Boarding was smooth, considering there were just over two hundred passengers to manage. The crew was excellent: responsive, courteous and proactive. Entertainment: Overall plenty of options though some were dated. Food: surprisingly good, and COMPLIMENTARY. Didn't have to pay extra."
Cons: "Coach is CRAMPED. And on a 14-hour flight, that's important.."
Pros: "Everything.....the staff were excellent......pure and simple"
Pros: "Liked being distracted by a free movie."
Cons: "- No drink service offered on the second flight - Hard seat in coach, very uncomfortable flight, won't fly Air Canada ever again"
Pros: "I didn't get any food or entertainment.. however the staff were very professional, polite, and helpful when needed to be."
Pros: "politeness of staff"
Cons: "all was great"
Pros: "Flight attendant"
Cons: "My daughter's first trip to Canada, with a brand new suitcase. By the time she arrived in Canada her suitcase was lost. Then ended up in the London Airport even though she flew into Ontario. When she picked up the suitcase it was wet and missing one wheel. On the return flight to Tampa when the suitcase arrived it was missing two of the four wheels in the corner was completely ripped off which was exposing what was inside. The handling of the suitcases is awful and she should receive a replacement suitcase"
Cons: "we pre booked seats at #14 because our daughter cannot walk without help, we took her to and from the plane by wheelchair to make it easier, they bumped us to seat # 32 , the very last one, that is a long walk, at check in the woman there was rude when we told her of our situation and that we had seats, she said there was nothing she could do because the plane was full, she was not very helpful at all, and asked if we wanted to take another plane. Our whole family has been traveling with air Canada, but I think it's time for a change. Very disappointed!!!!!!!!!!!!!!!!!!!"
Cons: "The seats are way to close, I am short and I had no room. There is no way those seats are far approved, cause they're is no way in an emergency people would be able to crawl out if those seats. There was no snack at all, not even pretzels, nothing."
Pros: "The price was decent."
Cons: "I was travelling with a 13 yr old and expected to be seated together when I booked. I didn't know I needed to pluck my seats if I didn't want to pay extra. The woman at boarding moved our seats, however, closer at boarding, which I thought was pretty considerate."
Pros: "A very nice Air Canada person from Toronto Airport really helped us speed up the baggage check-in process, because we were late. Then, in the terminal, the crew was waiting for us even if we were so late ( 5 mins before landing time)"
Cons: "We had to pay for snacks. Snacks should be included in the high price of the tickets (about 500 CAD $). We ordered and paid extra for food snacks, but some of the items were not available even they were displayed in the food menu/catalog. We asked for a blanket for my daughter who was sleeping but Air Canada didn't have any blanket !! After we boarded, we realized that we didn't have space to put any hand baggages ! We are a family of 5 and we didn't have space to put even one hand baggage! Unacceptable!"
Cons: "The delay, but that was not your fault."
Pros: "India ( flight attendant) provided very poor customer service during flight. I have been a nurse for 24 years and i simply asked for a cool cloth for a gentleman sitting next to me that was feeling ill and very pale. India returned with 5 emesis bags and no cloth and never once came back to check on the gentleman!!! I really wish it was not a full flight because i would have advised him to puke all over everything. How hard was it to provide a cool cloth?? Really? I know first class has wash cloths and that was an easy request. And the fact that she never came back to see if we needed anything or to tell us she did not have a cloth for him. POOR CUSTOMER SERVICE!! I will think twice about flying Air Canada again. Thank god for good citizeans willing to help strangers in a time of need."
Cons: "Poor ccustomer service by flight attendants and no follow up on ill passengers."
Pros: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Cons: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."
Cons: "Air Canada ROUGE is very different than Air Canada :("
Pros: "Boarding went smoothly. I liked that I could choose an exit row seat when I checked in and didn't have to pay extra. The crew was friendly. The plane seemed nice and new"
Cons: "The leg room was a bit tight, and the guy behind me kept putting his knees into my back. I don't know if it was poor seat design or what, but he wasn't particularly tall."
Cons: "No free entertainment, no meals, or snacks"
Cons: "very comfortable flight with free movies."
Cons: "The entertainment doesnt work well."
Pros: "The food was good"
Cons: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."
Pros: "I liked that I was able to get an aisle seat and have a decent amount of room. The food wasnt bad and there were plenty of bathrooms available on the plane."
Cons: "I missed my connecting flight due to the flight to Toronto being delayed for some reason. No other flights were available to get me to my final destination for 24 hours and the gate team doesnt report to the gate until 20 minutes til boarding time. Not much in the way of customer assistance. Zero movies available and no wifi on the planes make for a long trip to Europe from N. America."
Cons: "Not giving us an update on why the flight was delayed"
Pros: "Everything went as planned, no delays, left on time, etc.. As good as it gets! and my flight was amazingly cheap! very happy flyer."
Pros: "Friendly crew. Very smooth flight. Easy to navigate terminal."
Cons: "Flight overbooked. Told I didn't have a seat until 45 minutes before departure. Staff were rude and unhelpful when tried to ask why i didn't have a seat, No food on flight and generally poor service."
Cons: "Had requested assistance for my mother and air canada passed the buck putting the responsibility to the airport when in fact it should be the carriers responsibility to make arrangements with the airport staff to provide the assistance between gates for seniors with mobility issues at both the Pearson and Tampa airports. Very disheartening how they treat seniors and vets"
Pros: "Staff and plane were fabulous"
Cons: "I had 21Inch suitcase. but who helped me check in staff , he said my suitcase looks littlebit big charge me seccond luggage fee $35.... my suitcase 21Inch..it is cabin size...even I didnt use extendingzipper, when I see other people suitcase same size with my suit case or more ticker what I got more mad is my new suitcase got scratched, cracked. I paid $35 . I got broken suitcase ..no reson to do that .it is firsttime I used that... also flight is delayed 2 hours both time .this is understand. .. but I stil got mad, don't understand that silly staff. I regret I couldn't complained and choose aircanada. Also he never smile to customers not kind at all seems doesn't wanna work. From that , Whenever take flight to short distance I will use westjet or other one."
Pros: "Newer aircraft. Great crew. Did not feel like a budget flight"
Cons: "Crew. Entertainment."
Pros: "absolutely nothing"
Cons: "i never made it to tampa and it was because the staff refused to help and offer assistance. SAS staff was the reason i missed my flight."
Pros: "I liked the cost, BUT..."
Cons: "I didn't like that it wasn't readily advertised you get put at the back of the bus, bottom of the pile, lowest point on the totem pole. In other words, I was booked on my return trip as Basic Economy- no frills, no thrills. Last to board, no carry-on allowed. I had to end up paying the same for that portion of my round-trip as I would have if I'd just booked through United. $60 in checked baggage. NOT happy with Kayak more than anything."
Pros: "Everything on Kayak was fast and simple!:)"
Cons: "Wi-Fi wasn't available"
Pros: "Waited on our late flight.. Very thankful for that"
Cons: "Seats too close together.. No leg room..and I'm a tiny person! 10:00am flight and only had lunch and dinner options and no gluten free options for real food..."
Pros: "The plane was very clean, modern, and it just felt safe. The crew is excellent, and the flight took less than three hours."
Cons: "The flight was delayed an hour. Boarding was a bit of a problem, there was a miscommunication of who boarded first and who would board next so the boarding process was a bit delayed and disorganized. No entertainment was offered."
Pros: "Flight on time, bathroom was clean. Flight attendants did their jobs, but were arrogant"
Cons: "I checked in online and was asked to pay $25 for my 1 checked bag, but was told at airport i shouldnt have been charged bcuz 1st checked bag is free. Why did i have to pay $25?"
Pros: "The crew was friendly and tried to help the best they could"
Cons: "We were stuck on the plane for an hour with no a/c. I had my grandmother with me who uses a wheel chair and is diabetic. I am also 17 weeks pregnant. The entire experience was terrible. One lady on the plane ended up needing a paramedic because of sitting in the heat so long. All we got was a sorry."
Pros: "All good."
Cons: "Instead of a full can of soda with glass of ice, just recieve a glass with v ice and a bit of soda from the can."
Pros: "Clearly a recent D check plane, very clean and new interior"
Cons: "New screens are nice, but $8 to watch TV for a couple of hours? Take a hint from JetBlue, United, STOP NICKEL AND DIMING CUSTOMERS! This on top of there being two solid rows of economy comfort seating open, and not letting us move back one row to the economy comfort seats since ours wouldn't recline because they were in front of that exit row. On United website, it would've been $25 to upgrade each seat (not horrible), and the flight attendant told us we couldn't when we asked that they were $100+ seats and that there's nothing she could do. Thanks United. Guess I'll go back to being a JetBlue customer."
Pros: "The crew was mostly friendly. One crew member didn't look too happy to be there, but the rest were quite friendly. The flight took off on time or earlier. We landed and started exiting the plane about 15 minutes earlier than expected which is always good. Even though you had to pay for the entertainment, they did provide one channel without paying and played a couple tv episodes."
Cons: "I don't really have any complaints, it was a good trip."
Cons: "Gate crew was rude and I'm helping boarding process was terrible unorganized chaotic snacks were terrible only soda for drinks seats were terrible hard cramped no leg room very poor conditions no entertainment onboard systems did not work crew on board complaining about United Airlines"
Pros: "Comfort horrible in 2nd plane"
Cons: "Plane packed, delayed, and entertainment not working. Sucked."
Pros: "A very smooth ride"
Cons: "Too cramped, fligjt delay of over an hour"
Pros: "The employees were extremely helpful and friendly. I had just flown in with united from Hawaii and landed 6. 15 am that morning and the employees assisted as I was not familiar with the airport. Will definitely fly united again."
Cons: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."
Pros: "On time, gates were close together"
Pros: "Very professional crew"
Pros: "Professional, friendly service."
Cons: "I had originally booked an isle or window seat and ended up in the middle This made it very uncomfortable"
Pros: "Seats where ok and they gave beverage"
Cons: "Literally no leg room space"
Pros: "Had an entire row for myself. Flight was quick and comfortable. Staff was helpful and friendly."
Cons: "The crew did not seem to enjoy their jobs and can the seats get any more uncomfortable? It really is okay to put some padding in the seat cushions. Is it really necessary to charge for the movies?"
Pros: "Extra space so I could stretch my legs"
Cons: "No ice"
Pros: "Willingness to check carry ons for sold out flights"
Cons: "Choosing of seats process. My traveling partner and I did not get to sit together on way home. Everyone was nice and got a free upgrade but would have been nice to sit together"
Pros: "I was delayed in EWR Airport for 4hours with very short notice after I cleared TSA.and was going to my gate From a 3:15 departure to 7: :15.Arrived in Tampa at 10:30pm. That was not good at all there was no plan made for that not a meal served after that long wait just a soda and a little pretzels."
Pros: "Since that flight was 2 hours late leaving I was not on it."
Cons: "Total lack of communication between silver airways and passengers. Also think crew scheduling was pretty lax in communicating with own staff."
Pros: "Getting to Tampa"
Cons: "Waiting 5 hours in the airport and landing in Tampa 3 hours before I had to work... In the MORNING"
Pros: "Flight attendants we good."
Cons: "It took 6 hours to get from Newark to Tampa, had to detour to refuel.. The weather on the ground seems decent but we were in so much turbulence for so long people were vomiting!! Worst flight experience ever and the pilot, thank God for his experience, was a bit sarcastic and said he wouldn't apologize for the bad experience bc it wasn't his fault."
Pros: "The cabin crew were pleasant and effective."
Cons: "Charging for movies? Charging for Snacks? Charging for my one piece of luggage?"
Pros: "Food options were varied, which was nice. Extra legroom helped a little."
Cons: "I upgraded to economy plus and still felt cramped in my seat. Width of seats doesn't allow for comfortable movement of arms. I'm not a large person, either. Larger issue for me is separate charges for everything. I'd rather pay for a higher priced ticket that includes everything. Maybe an opt-out model would help so people who don't want to eat or check a bag are happy and those who do don't don't feel nickeled and dimed throughout their entire trip."
Pros: "It boarded well."
Cons: "The seats are way to tight my shoulder was up against the stranger next to me the whole flight and if I leaned forward to sip on my drink the chair in front of me hit my head when the person moved. Also the tv's only showed one channel and wanted to charge me even to watch the in flight map. Stop being so cheap!! Also no one ever say please prepare for landing before we landed."
Pros: "Flight was on time"
Cons: "It was full"
Pros: "Friendly and reliable."
Cons: "No free snacks, entertainment hard to access"
Pros: "the crew was very nice"
Cons: "the seats were very uncomfortable, the rows too close together, with a general crammed in like sardines feeling. The angle of the recline was not right either."
Cons: "Leg room was so bad that my knees touched the seat in front when I crept them straight with my bud all the way in the seat. Very uncomfortable. Flight was going to be on time but then we waited a long time in small seats for a couple passengers from other flight that came in late. Some of these passengers showed up with food. So apperantly they did have time for that. Entertainment was pain to navigate and hard to avoid buttons on arm rest when using it as arm rest."
Pros: "Waited 9 hours while they "tried to find a crew" - then they cancelled it. Rude staff - completely disorganized. Had to wait in line for over two hours after it was cancelled to rebook for the next day."
Pros: "I loved the TV, the seats, the window view"
Pros: "Roomy seats, on schedule."
Cons: "Saw on the news United would finally be offering free snacks, so that eliminates my major complaint. Did think it was a bit stingy of the airline to expect passengers to pay for TV. Glad I didn't do it because shows were frequently interrupted by a notice flashing across the screen that the P.A. system was in use."
Pros: "Boarding was handled well. When we hit turbulence the pilot immediately made an announcement that it was storms and OK. Nice landing. We were on time."
Cons: "The cabin crew was nearly nonexistent, surly to the point of rude when any customer asked a question and more interested in chatting at the back with each other than serving customers. One drink cart (no snacks for a 3-hour flight) pass, then be prepared to keep your trash in the extremely tight space until the pilot starts the descent. Bare bones travel without the discounted price."
Pros: "Terrible absolutely disappointing experience.... No food on a 3 plus hour flight is unacceptable!!! Besides late flight causing more then a dozen grown up people to have to run to catch a flight Very unhappy!!!"
Pros: "If just two rows of seats could be removed it would make things so much better. I'm only 5' tall and still barely have enough room. My boyfriend is 6' tall and can't even move once he's in. Of course it's hard financially to pay $300 extra per ticket to visit family so we suffer through."
Pros: "Not much"
Cons: "The seating, lack of food, being late"
Pros: "The staff was very pleasant on the plane and the pilot was excellent."
Cons: "Half of the plane was empty. Though the extra seats are considered "economy plus" if the seats are not occupied, there should be last minute seat upgrades at no charge for the comfort of the passengers, instead of trying to "nickel and dime" us. The passengers that get upgraded would have more room and there would be less congestion in regular economy seating and would amplify the pleasant nature of people while traveling."
Cons: "The food was lousy"
Airlines flying from Vienna to Tampa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights