Find cheap flights from Virginia to Mérida

Pros: "Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico."

Pros: "To"

Cons: "Not canceled the flight for no reason. You need better entertainment."

Pros: "Friendly"
Cons: "Food"

Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."

Pros: "I love everything!!!!!"
Cons: "Nothing everything is great !!!!!"

Pros: "The checkin counter staff tried their best to get me a seat for this oversold flight"
Cons: "The TV screen on my flight was broken. So no TV."

Pros: "Great crew, free liquor, yummy snacks."
Cons: "No delays!"

Pros: "Good entertainment"
Cons: "No delays, better communication, more comfortable seats that recline"

Cons: "The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience."

Pros: "Sitting in the forward part of the cabin was better."

Pros: "Everything was ok except the audio"
Cons: "I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D"

Pros: "The service on the plane is ok."
Cons: "On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time."

Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."

Pros: "Tv on flight with good movie selection"

Pros: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Cons: "Nada."

Cons: "I thought I had paid for my bag only to arrive at the airport and be told it was not paid I had agreed to one price and was charged another and on top of that to have to pay baggage fees. I will not be using your service again nor recommending your site."

Pros: "GOOD SERVICE"

Pros: "We arrived 14 minutes before itinerary !"

Pros: "Nothing"
Cons: "The crew is rude and not helpful. Had the only seat that did not have a working tv and the crew did not care to fix it or move me while there was open seats on the plane."

Pros: "I like the staff, the seats, the entertainment"

Pros: "Good flights. Good prices."

Pros: "Comfortable and arrived on time"
Cons: "México has wonderful food, their airline should highlight that"

Pros: "Boarding was easy"
Cons: "We will never fly with Aeromexico again! Very uncomfortable and small seats. Very unhappy with our flight"

Pros: "Arrive on time, excellent flight."

Pros: "I’m gonna leave this empty"
Cons: "Just saying... if you are going to have video screens and “entertainment” please make it more than 3 movies- everything else was labeled in entertainment but was not there- just a big tease And there was no WIFI available- even though the whole plane said “WiFi on board” again, a big ol tease Just don’t offer it at all rather than faking it- or at least tell everyone the system is down or not loaded I would’ve bought a book"

Pros: "Good food and good entertainment."

Cons: "No TV screens for entertainment on a long flight made for a very long journey."

Pros: "The pilot made a great effort to get us home safely and fast."
Cons: "You can't be happy when you get home 2 hours later than you expected, especially on a late night flight. Also, the plane offers a wifi that doesn't work."

Pros: "Great experience overall on this flight, only problem was that my lie-flat seat was broken and would only recline. Good food, great crew. Staff at Aeromexico Premier Salon Lounge were OUTSTANDING! Food could have more assortment, but was better than most lounges in the USA."
Cons: "lie-flat seat was broken and would only recline, so didn't really get what I paid for. I wasn't the only person with the problem, as 2 other seats were the same. MEX airport desperate need renovation. It looks like something from the 60's that hasn't been maintained well. Not up to standard for a country's Capital City."

Pros: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."

Pros: "Fantastic Chicken dinner for economy fair.. Will fly AeroMexico again next time. Great (the BEST) service !"

Pros: "Comfort of Boeing Dreamliner and variety of entertainment"
Cons: "My first flight leg was changed to a later time without a change to my second leg. Upon calling AeroMéxico twice I was told my second leg would have to be rebooked at the airport. A couple hours later I was notified that my second flight was rebooked for THREE DAYS LATER! I immediately called AeroMéxico and ensured they booked me on my second leg that same day. Even after a flight change on the first leg, boarding out of Tijuana was delayed by at least 45 minutes due to lack of flight crew."

Pros: "They were friendly and professional"
Cons: "hablo Espanol no bien"

Cons: "P"

Pros: "My flight ght was delayed of 2 hours"
Cons: "No compensation"

Pros: "Fast and efficient"
Cons: "Nothing much. The flight was too short to critici anything of substance. You"

Pros: "The staff was friendly and the food was pretty good considering it was airplane food. They came around and gave drink refills."
Cons: "The plane left almost an hour late, when previously it has said it was running on schedule. The seats are cramped, barely any leg room to get comfortable in."

Pros: "Not anything stood out."
Cons: "It was the WORST FOOD I've ever had period. The beer was warm and in short supply. I resorted to drinking to ease the misery of the flight."

Pros: "Hatted !"
Cons: "Extremely disappointed. The flight was cancelled and next day it was delay for about 2:30 hrs and they let us waiting inside of the plane got about 1h 30 min . I will never use air Mexico again"

Pros: "Price and promotions."
Cons: "The free wifi service had to many restrictions and it was hard to communicate with other services and with friends ,that await your status on the boarding room. Benito Juarez airport Mexico D.F"

Pros: "The staff handling the boarding were very unorganized. There was a person barely walking and they didn't provide a wheel chair. I asked on her behalf and the answer was "she had to request it previous to her boarding". They only took her to the boarding area and she walked a long way."
Cons: "The rudeness and unorganized staff helping with the boarding"

Cons: "One hour delay, returned to airport we left from an hour after departure. Ended up arriving over 3 hours later than expected"

Pros: "Crew was very helpful and friendly. Would recommend this airline!"
Cons: "N/A"

Pros: "All the airplane attendants were super helpful and friendly. And the complementary food and drinks were s delicious and refreshing, which is surprising for an airplane company."
Cons: "The only reason why I didn't give it 5 stars was because in Mexico City due to the Mexican government we had to transfer our bags manually. Nothing due to Aeromexico's doing."

Pros: "Nothin"
Cons: "My passengers are still in mexico, The flight was delayed 1 day and I was not notified I need you to get me a new ticket at your expense"

Cons: "Mi vuelo era de Oaxaca a DF y después de DF a Sacramneto California. El vuelo de Oaxaca a DF nunca llegó porque el avión se le termino el combustible y nos dejo en Acapulco. Después tuve que esperar unas horas para que llegara mi vuelo a DF. Perdí mi conexión a Sácramento. Fui a aeromar y estaba cerrado, nadie me ayudó. Fui a la oficina y cerrado. Después llame a aeromar y nadie me ayudó y me colgaron. La boda de mi hermano es en unas horas y ahora tuve que comprar otro boleto de avión a un precio muy alto"

Pros: "Crew was polite and attentive."
Cons: "The worst airline I've ever flown. Had to go through customs in Mexico and check my luggage also.???? I was just connecting! I would NEVER EVER fly this airline again!!! EVER! Seats are so small and uncomfortable and the bathroom so small had to maneuver so uncomfortably. Just a terrible experience."

Pros: "I was upset to learn my seats didn't recline, as was not given the option to change them. When it was booked I was not offered to pick seats and didn't realize they were already chosen for me. It was an overnight flight without reclining seats. There was no TV for viewing. I couldn't sleep because of the terrible seats and no movies."

"As ALWAYS, the seating is cramped. Due. To the fact, that it was a short flight, it was tolerable."

Pros: "The crew seemed to make the best of their situation"
Cons: "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."

Pros: "Flight was so smooth"
Cons: "Nothing"

Pros: "The employees were friendly and helpful."
Cons: "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."

Pros: "On time with a very pleasant crew."

Pros: "I liked the location of my seat in first class because I was the first one off the plane after we landed"
Cons: "The crew, specifically the woman who was assigned to take care of first class customers"

Pros: "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
Cons: "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"

Pros: "Comfy seat, nice crew"

Cons: "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"

Pros: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Cons: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."

Cons: "Certain crew members could've been a bit more approachable and friendly."

Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"

Pros: "Everything"
Cons: "Yes"

Pros: "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
Cons: "I can't think of anything that would have improved the experience."

Pros: "as expected"

Pros: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Cons: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"

Cons: "Food options"

Pros: "I loved everything"

Pros: "The boarding process was quick, seats were comfy, staff was very nice."

Pros: "Stewards were good."
Cons: "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."

Pros: "Well where should I start The plane was old and dirty The audio outlet was clogged so I could not listen to music or watch tv The flight was bumpy The crew was overwhelmed"

Pros: "Flight attendant gave me a free beer!"

Pros: "Great plane"
Cons: "ATC delayed us 2 hours IN THE PLANE. Luggage was delivered to the wrong baggage terminal. LAX is the worst."

Cons: "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."

Pros: "Good legroom on economy"

Pros: "Flight loaded on time left on time and arrived on time. Crew were all very nice."

Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"

Pros: "Nothing!!!"
Cons: "The seat in front of me reclined so far that the guy in that seat had his head less than a foot from my face and my knees were being smashed by his seat. Very painful."

Cons: "Flight was delayed and I missed my connecting flight."

Pros: "On time and no hassles."
Cons: "Uncomfortable old dirty aircraft."

Pros: "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
Cons: "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"

Pros: "The 737 was excellent. Boeing still makes the best aircraft."
Cons: "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."

Cons: "2 hour delay"

Cons: "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"

Cons: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."

Cons: "Seat back in front of us broke. So my partner and I had to move to other seats during landing."

Cons: "The flight was delayed by an hour because one flight attended didn’t come to work on time"

Pros: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Cons: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."

Pros: "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
Cons: "Nothing."

Pros: "Nothing. I will never fly American again."
Cons: "Both flights delayed. Over six hours late."

Cons: "This flight transfer was totally ridiculous, and required me to exit security, take a bus, get through security again, take another bus, and then wait in a crappy gate with one single terrible food option. Whoever thinks this is a reasonable transfer ought to be subjected to it themselves before booking it for others."

Pros: "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
Cons: "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."

Pros: "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
Cons: "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."

Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."

Pros: "Crew, clean"
Cons: "Flight delayed as we were pushing back from the gate."

Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"

Pros: "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."

Pros: "Old plane, smelly and dirty, spent twenty minutes on each Tarmac waiting. We felt like a bunch of losers."

Pros: "Quick flight."
Cons: "Crew was rude and illogical."

Pros: "Nothing"
Cons: "Everything, will never fly American Airlines again"

"Over flight was ok it just sucked you had to download the United app to order food and beer and to watch movies and it would have been great probably if the app downloaded but it didn’t so it sucked not sure of the app was down or too many people trying to download it or what but other then that it was ok the seats weren’t too comfortable but I reckon that’s too be expected only my second time flying the first time none of my flights where on time but this go around they where on time with everything."

Pros: "Very pleasant and accommodating."

Cons: "Was late"

Cons: "Flight departure could have been on time"

Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."

Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"

Cons: "Seats are very small, could be bigger and more comfortable"

Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"

Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."

Cons: "delayed. missed my connector and had to rebook to a later flight"

Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."

Pros: "nothing"
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."

Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."

Pros: "Boarding was seamless"
Cons: "Planes were older and tight."

Cons: "2 hour delay"

Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"

Cons: "Had to fight to get seats TOGETHER and WE booked 2 months in advance."

Pros: "nothing"
Cons: "United horrible customer service"

Pros: "That I slept all the way"
Cons: "Nothing to complain about"

Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."

Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."

Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."

Pros: "We were early getting into the Springs."
Cons: "Nothing"

Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"

Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"

Pros: "Boarding was easy, staff were okay."
Cons: "No entertainment, ran out of orange juice, cold and uncomfortable, old aircraft."

Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"

Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"

Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."

Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."

Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"

Cons: "We arrived early and then sat on tarmac for so long we were technically late.."

Pros: "Flight crew and ground crew are very professional."
Cons: "No complaints."

Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."

Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"

Pros: "I had to switch seats which was no problem but I was next to two guys who were sleeping and I couldn't wake them up to use the rest room. I usually like to book a window seat with an open seat in the row so that doesn't happen. I will think about using kayak for more trips but hopefully that doesn't happen again. :) I love United, it's a very modern and friendly Airline."

Cons: "Whers my bag!?!?!"

Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."

Pros: "Nothing actually except it was on time.. I do appreciate being able to bring my little dog on board with us although it cost alost as much as another seat. Thanks for letting us bring her."
Cons: "You put us all in very back seats and I am clostifobac.. It WAS HORRIBLE EXPERIENCE... LOuD AND NO RECLINING AND IN A CORNER.. OMG had to stand up most of way to keep from freaking out. And.. I HAD RESERVED MY SEATS..MAKES NO FRICKEN SENSE.. The tkt guy was rude when I told him I reserved our seats and now we are all 3 scattered everywhere alone. I think that's WHY HE PUT US IN THE VERY BACK BEING HATEFUL BECAUSE I WAS NOT HAPPY THAT UNITED DECIDED TO SEPARATE US FROM ROW I TO 30.. Also I am paying to bring my children to Mexico and I can't get points for it. Just sayin..."

Cons: "Small seats. Left late"

Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."

Pros: "Staff are nice and helpful."
Cons: "Everything is an additional cost! Food, tv, beverages and that is not how it is anywhere else unless you are on a budget airline or flight which this was not."

Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"

Pros: "Our flight attendant Lei was absolutely fantastic on this flight. After having to run nearly a mile through the Denver airport to catch the connection to Helena after a delay in DSM, I was very warmly greeted by Lei. She regularly checked to see how I was doing through the flight and made sure I was well hydrated. She was a highlight of the entire trip!"

Pros: "Nothing"
Cons: "We waited all evening for a flight that kept being changed and then finally canceled. We were given several reasons from bad weather, mechanical problems, and crew out of hours. We should hv been transferred to another plane sooner without having to stay overnight with no change of clothes or personal items."

Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."

Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"

Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."

Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."

Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"