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Pros: The seat was comfortable

Pros: The Lufthansa crew was very friendly on all legs and provided excellent service. The good was actually good.

Cons: The seat could have been more comfortable for a long trip but still better than your typical American airlines.

Pros: Nn

Cons: N

Pros: Crew and boarding

Cons: Seats are tiny

Cons: Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso

Pros: It s american!

Pros: Nice crew! Specifically remember Monica

Cons: Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying.

Cons: Because of 12 hr between original flight and this flight, we drive

Pros: I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!

Pros: The free upgrade

Cons: Seats did not match seat map

Cons: No food on board and we were hungry

Cons: On time departures

Pros: Pilot spoke with confidence and crew handled delay will

Cons: options for new rider poor

Pros: Great crew

Pros: The crew was amazing! Very nice, professional, courteous. Couldn’t have asked for better. I also enjoyed having wifi for viewing your movies in contrast to screens behind the seats.

Cons: A variety of bag of chips in contrast with pretzel sticks.

Cons: Delayed multiple times

Pros: First Class Food (Dinner was short rib) was better than most flights. Pilot was very friendly and personable with his in-flight communications.

Cons: Departure was delayed due to late arrival of aircraft; boarding gate was changed at PHX from A21 to B27 where there is no Admirals Club.

Pros: Great crew. Falafel meal was delish.

Cons: My seat was broken and didn’t recline. I booked first class bc of a bad back, so I count on that. Salad was wilted and gross. Plane didn’t have plug ins for phone! Entertainment system didn’t work well- movie kept buffering. Sky texting wouldn’t work either.

Pros: Exactly on schedule.

Cons: Food.

Pros: arrived a bit early

Pros: Food and drinks were great

Cons: Would have liked being able to select a window seat.

Pros: Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms

Cons: There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie

Pros: Crew ok . Seat not so comfy

Cons: Food

Cons: The crew was not friendly. Rude tone.

Pros: The catering was on point.

Pros: Drink service- Dr Pepper. Clean bathroom.

Cons: The seat was very hard but I was sitting in economy.

Pros: Getting home

Cons: Not being delayed. Not waiting an hour for our bags once we got off the plane.

Pros: Crew was great especially Fawn. Best flight attendant I’ve had.

Pros: The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane.

Cons: Honestly nothing to improve

Cons: Better food and more water.

Pros: arrived a bit early

Cons: Boarding before scheduled time was not pre announced, seats lack legroom, unlikely to choose United again

Pros: Th Roland was very good as was the entertainment from BOS to SFO, but may as good from SFO TO OGG. They plane was older smaller and the entertainment ability was lacking from SFO TO E

Cons: The maple crisps were excellent from BOS to SFO. The pretzels were boring from SFO to BOS.

Pros: It was on time

Cons: Snacks from Lax to Denver

Pros: Great boarding service and flight crew

Cons: no in flight entertinment

Cons: Because of 12 hr between original flight and this flight, we drive

Pros: I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight.

Cons: The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me.

Pros: The crew was great. The plane was. It comfortable. There was no entertainment. Boarding was horrible. The manager was rude and made a snide comment to my husband while we were boarding. Then he yelled at an AA employee in front of all of the passengers boarding and kicked out from behind the desk.

Cons: Manager on duty could’ve been more tactful and professional.

Pros: Seats are too close

Cons: Some food

Pros: The free upgrade

Pros: Every seat had an entertainment screen, with a variety games, movies, or flight information available.

Cons: The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet.

Pros: Crew was great.

Cons: When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate.

Pros: Yes the crew was amazing

Pros: The sits are a little stiff and doesn’t tilt back much but for the price I guess it’s what you get

Cons: A bigger and better snack would be best

Pros: yes

Cons: the plane's seating

Pros: I requested and picked a window seat but unfortunately. Got isle seat. I requested a Muslim meal and I got pork in my choices.

Cons: Honer the requests .

Pros: The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones.

Cons: All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken.

Pros: The crew was friendly to me on the plane but the gate staff at both Charlotte airport and Las Vegas airport were rude

Cons: The overall experience and when I missed my connecting flight because the plane wasn’t ready and we had to turn around because they let someone who was actively throwing up on the plane than decided she needed to go back we sat in that plane for 2 hours on the tarmac

Pros: Crew was great. Seats could be a bit wider

Cons: Connecting from Paris CDG through Chicago O Hare incoming flight to Paris was delayed by 1 hour resulting with our flight delayed. Connection at O’Hare was terrible had to take the bus from one terminal to the other which added to our delay and frustration

Pros: This was Japan airline and the crew were very respectful and responsive and food was amazing

Cons: The entertainment selection could have been better

Pros: Getting home

Cons: Not being delayed. Not waiting an hour for our bags once we got off the plane.

Cons: Nothing

Cons: I love it

Cons: Delayed multiple times

Pros: The gate agent in Medford for delta was awesome

Pros: The flight attendant from IAD to MSP called Bernadette was wonderful!

Cons: No meal option and my video screen volume did not work

Pros: Crew

Cons: Delays

Pros: It was on time

Pros: Drink service- Dr Pepper. Clean bathroom.

Cons: The seat was very hard but I was sitting in economy.

Cons: The crew was not friendly. Rude tone.

Pros: The notifications regarding my connection and baggage claim.

Cons: Nothing.

Pros: Nothing

Cons: Offering free beverages or something

Cons: Everything

Pros: The flight attendants were nice

Cons: The fact that we landed and had to wait 30 mins I almost missed my connection flight to la

Pros: Great flught for the price.

Cons: Can’t complain.

Pros: Crew was great especially Fawn. Best flight attendant I’ve had.

Pros: Great service!

Pros: Crew was kind

Cons: No delays

Cons: 2nd Delta flight on the same day that was delayed. This one only 44 min.

Pros: The flight captain made up the total time that the flight was delayed, good take off & good landing, got us to Toronto on time. Thanks.

Cons: Male flight crew could be better - first do your job of giving out the immigration forms then chat, not complete handing them out just one minute before landing so passengers can de-plane & then fill out the forms

Pros: It was on time

Cons: Snacks from Lax to Denver

Pros: The Lufthansa crew was very friendly on all legs and provided excellent service. The good was actually good.

Cons: The seat could have been more comfortable for a long trip but still better than your typical American airlines.

Cons: Overall a good flight LAX- IAD