Daily cleaning, installation of cabin HEPA filters on flights from Virginia to New York John F Kennedy Intl
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$255||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
China Airlines has waived its change and cancellation fees on flights from Virginia to New York John F Kennedy Intl. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Quick boarding"
Cons: "More room"
Pros: "Vouchers and free food after 9 hour delay"
Cons: "Not have us board and deplane and waiting for 9 hours."
Pros: "The crew was very happy and welcoming."
Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."
Pros: "I just really like the customer experience with Alaska. I dislike flying, but Alaska makes things as painless as possible."
Cons: "I don't think anything could've been better, it's not possible to be comfortable in coach, but we all already know that."
Cons: "You pay first class a looot of money But your seat can not even recline properly"
Pros: "WiFi worked better than most flights I’ve been on"
Cons: "Airline allowed people to bring way too many carry on’s aboard there was no room left for individuals that only brought one. Restrooms were horrible. Flight was the coldest I’ve ever experienced."
Cons: "Delayed 1 hour and 43 minutes. Unacceptable."
Cons: "Should have let me cancel, or gave me credit for another flight, my schedule changers and I asked 2 months in advance, they could care less"
Pros: "Good crew, thank you."
Cons: "Better coffee!"
Cons: "first class seats were not that comfortable and would not recommend taking this flight as a red eye"
Pros: "yes, yes,yes!"
Cons: "nothing really..."
Pros: "Entertainment selection was really great. A large number of excellent movies"
Cons: "Seats felt even more narrow than I am used to, and area under seat seemed smaller. Could barely fit my backpack underneath."
Pros: "I liked the ease of booking with Alaska but I won't ever book for long (more than 4 hour) flights. Our flight out was uncomfortable and crowded. Then upon our return to the airport, having checked in ONLINE hours prior, I was unable to print out our boarding passes at the kiosk or the checked...cont"
Cons: "Baggage desk. Due to the fact that we couldn't print the passes we missed our flight. I have never run into this type of problem before. I was very dissatisfied with this airline."
Pros: "Crew very helpful especially considering I had a child with me. Boarding process was very easy. Departure process was very easy."
Cons: "Food and seating could have been better considering the price for first class."
Pros: "Fast boarding, nice crew, good flight!"
Cons: "I know it was a late night flight but I expected more than just a little cookie and 1 drink for 5 hours and a half. The seats were fine but could be more comfortable."
Pros: "Crew is always lovely on these flights. attentive and courteous."
Cons: "I got bumped to first class. Which sounds amazing, until you realize it’s the worst first class you’ve ever experienced."
Pros: "Crew was ‘amazing’!!!"
Pros: "Amazing crew, amazing plane...the conversion from virgin to Alaska has started, and it didn’t disappoint. Lots of leg room."
Cons: "No complaints!"
Pros: "completely not flight was 11:45 they fly on 12:15 after stopping Multiple times on ramp also even flight land at 8:18 Supposed to be at 7:55 because of uber driver charge me waiting fee and in flight i ask water so she said i’ll give you in air and in air she didn’t came for 1:30 for offer water"
Cons: "crew should be better and flight should be on time"
Cons: "No seat assigned at check in. I got the window seat on the last row, right next to toilet and not reclining. :( No entertainment system on such a long flight unless you rent a tablet from them"
Pros: "A real cute friendly boy was in the seat next to me. It was easy to sleep through the night on the red eye flight."
Cons: "I passed out the whole time so I didn’t get to flirt as much as I would have liked to."
Pros: "Boarding was quick, uneventful. Standard issue, the passengers were on their own to stow bags, get seated...even as crew was requesting that bags be turned on their sides like a book to provide as much room as possible. Then please go through the cabin and assist. Otherwise it was fine because no one has anything approaching expectations these days."
Cons: "This plane was older, smaller and less comfortable than the one we flew from JFK to SFO. For 5 plus hours it wasn’t the most inviting. At landing several people appeared desperate to deplane, perhaps to make connections but no one assisted them. There were also passengers from the rear of the plane up and in the aisle immediately which just causes tension and friction for those still seated. That’s when I want to and did say something to certain individuals and made them wait. But this is the flight crew’s responsibility, not the passenger’s."
Pros: "Entertainment & very friendly staff"
Cons: "Terminal was being renovated - no TSA boarding ... oh well"
Pros: "Free movie and tv selection was amazing"
Cons: "Too warm."
Pros: "I love that you can charge your phone in-flight! It was a red eye, so I wasn’t trying to watch movies or anything, but battery life is always a concern when you want to use your phone. There’s no free WiFi but you can text, which is cool."
Cons: "Generally, we all know coach is just uncomfortable. This was made worse by the fact that the flight attendants NEVER STOPPED WORKING THE AISLES. On a red eye, things usually get quiet after an initial drink service. And they even said it was going to, but that was a lie. I was in an aisle seat and got knocked by drink carts rolling past on at least 3 occasions, and they would talk without even trying to stay quiet. ALL NIGHT LONG. I definitely didn’t sleep, which is usually pretty easy for me. I fly a lot of red eyes and have gotten used to getting to sleep on the plane, but this was by far the worst experience I’ve ever had."
Pros: "Very pleasant and attentive employees."
Cons: "Booked at last minute so have middle seats."
Pros: "Crew was very warm and friendly! Delicious food and snacks available for purchase."
Cons: "Not enough leg room"
Pros: "They have been on time for most flights"
Cons: "They never have enough room for my carry on even though I pack light. Also I always board in group D no matter if I have an aisle seat in the back or a window in the front."
Pros: "The Flight Itself Is Excellent!!!!"
Cons: "The Flight Attendant Service Needs Improvement Meaning "1st Class", And Certain "Types Of People" Are Not The Only Passengers On The Plane!!!! Meaning I Had Ordered Something To Drink, And It Took Them An Hour, And I Had To Page, And Remind Them Of My Order. Also, On Long Flights Like This "Food Should Be Served At No Additional Charge" Seriously!!!! That Is All!!!!"
Cons: "Our flight was supposed to leave at 10pm. We all boarded only to be told that some ground crew vehicle ran into the cargo door and scratched it so badly it had to be reported. The report must be filled out and sent to Seattle for review. We were told by the air crew this would take a few more minutes. It took over almost an hour and a half. Screaming babies and a FULL plane. We finally changed planes to the other end of the Terminal. I got no sleep and missed a very special Labor Day Holiday with my daughter because I am sleeping now. I dont understand how your own ground crew can damage your plane and it take so long for you to decide to change planes AFTER BOARDING A FULL PLANE!?!?"
Pros: "Great flight! We didn't die and arrived on time."
Cons: "Alaska lost my bag! They found it later, but it took an hour of confusion at the end of a long trip."
Pros: "The staff was friendly and hospitable which is not common anymore. I fly a lot and find that the airline service has become so cold and not accommodating anymore... so sad! Alaska Air On the other hand seemed like they didn’t get the memo and were absolutely outstanding! Great attitude and wonderful customer service! Thank you for an amazing flight both ways different crew as well!"
Pros: "I liked the price of my ticket. I liked the app. I felt like the plane was clean and very comfortable."
Cons: "I didn’t like that both my flights were over booked so boarding took a lot longer then I expected. I didn’t like that the on board ordering system offers free earbuds, yet the flight attendant said they did not have any. When I boarded my return fligh, the flight attendant that was supposed to be creating us was scrolling through her phone didn’t even make eye contact. When I was getting off of the plane. That same flight attendant was sitting in a first class seat scrolling through her phone again, she did look up to thank us though. Overall the plane was nice, but the I wasn’t disappointed with the flight attendants service"
Cons: "There were no headphones available on the flight, the seatbelt signs were half working, half not, and when I tried to use my own headphones- the jack in my seat was not operable. On the Alaska flight on the way out, the seat was broken and I couldn’t recline for the whole 7 hour flight. It just seems as though there is a repair issue with Alaska/virgin airplanes."
Cons: "3 hours delay"
Pros: "On the way home I got three seats to myself, which was a boom since I injured my knee on the trip. I also got to see four movies that were on my list."
Cons: "Paying for food is annoying and the prices are ridiculous. There isn’t much leg room and the seats don’t recline much"
Cons: "When I came into la my seat was changed without my notice and I was placed in the emergency exit. The staff at the gate told me I was upgraded which was a total lie. I was uncomfortable the whole ride when that should not have happened being that I picked my seat over 3 months ago."
Cons: "No USB port to fit my ear buds so 6 hours with no audio/video To cold and was declined any blanket froze!!! Unfriendly stewardess both directions who didn’t care to collect trash:SMILE or care I was cold with no movie"
Cons: "You are no different then other airlines. Nothing sets you apart."
Pros: "Everyone was very friendly and professional, they granted me with an unexpected upgrade."
Pros: "Quiet, relaxation, good service."
Cons: "Tight seat, hard to get out of."
Pros: "Efficiency, on time, very professional undertaking. Very fine effort."
Cons: "Changed gate was not announced very well.. I had to scramble last minute!"
Pros: "On time, efficient. Always like the video options."
Cons: "Food choices so limited and boring."
Pros: "Ticket kiosk is easy to use Nice to be offered beverage on flight"
Cons: "Flight attendants are not as friendly"
Pros: "I like people who work for Alaska they try they best are very professional and polite."
Cons: "I travel from Hawai to New York with a laid over in San Francisco In the airplane around 6 hrs fly the offer only one time drinks. Went I check my luggage in HNL they tell me will go all the way to JFK airport , went I was in San Francisco they call me to pick up luggage because they don’t sent to New York. Went we arrive to San Francisco airport they delay fly for 3 hrs I have a hotel in NY to sleep for 5 hrs before I pick up rental car and start to drive to my next trip . I lost my hotel reservation, again only one time they offer drinks and food was not good in airplane ."
Pros: "Free movies, clean seats, friendly staff"
Pros: "The staff was very nice."
Cons: "We wasnt told how to use the tvs and where to put earbuds."
Pros: "the food and entertainment was great."
Cons: "No food for breakfast."
Pros: "How you can get up and grab your own snack instead of keep asking for one."
Cons: "I had to ride a 6hr flight with no TV or music that didn’t work the whole flight. I told the flight attendant three times who wasn’t much helped or felt it wasn’t important enough. I eventually got pissed and left it alone."
Pros: "Everything but not esp food"
Pros: "Pam at the welcome counter of JetBlue in Syracuse gives the best service and is the nicest person. 5/5 stars."
Pros: "Straightforward and easy. Comfortable and roomy."
Pros: "Very courteous gate staff and flight crew"
Cons: "The Denver/JFK leg was 3.5 hours late I had to rush from Terminal 5 to Terminal 7 at JFK and nearly missed the second flight"
Pros: "Plenty of legroom, even in economy"
Cons: "Little leg room for such a long flight Horrible food No coffee or tea offered in the early morning Rude flight attendants especially the male ones"
Pros: "First airline I've been on with wi-go that really works. Plane was immaculate."
Pros: "The crew prior to leaving was amazing. My flight was cancelled and Yvonne was on thephone for TWO hours getting me on another flight and arranging my connecting flights in order to get me to my final destination as soon s possible. Observing her coworkers I realize this is the norm for them."
Pros: "The people were very kind and constantly available."
Pros: "Me gustaría hacer un pago extra para regresarme en primera clase porque mis piernas las tengo lastimadas mi correo en Marymar.email@example.com me podrían decir como lo hago yo regreso a Estados Unidos con la misma aerolínea gracias"
Cons: "Mis maletas de New York a Dubai fueron abiertas y me sustrajeron algunas cosas que llevaba de regalo a mis familiares en Filipinas"
Cons: "The crew woke me up several Times during my international flight. The cabin lights were on the whole time even though it was the middle of the night and everyone was trying to sleep."
Pros: "very smooth landing"
Pros: "It was on time and the crew was nice"
Cons: "Labeled both bags with the same code, SAS had to hu t it down"
Cons: "My flight was cancelled, the airline wouldn't provide me with a refund. They also had no other flights to my final destination so I was stranded in Beijing. They also lost my bag in the airport - I fortunately found that. I won't fly air china again"
Pros: "Free Wi-Fi"
Pros: "On time and plenty of leg room"
Cons: "No comment"
Pros: "I liked the plane size"
Cons: "Seats were not comfortable one didn't even recline"
Pros: "JetBlue is a excellent airlines"
Cons: "nothing to unlike"
Pros: "Love the crew!"
Cons: "Good enough for a 6 hour flight!"
Pros: "Easy flight. Enjoyable. Great leg room."
Pros: "Very Roomy"
Cons: "Flying through New York JFK, airport and customer service is very poor."
Pros: "Good but could improve on food. We need more food, beside that I am satisfied"
Cons: "Service in general, nice plane it's new and large seating spaces"
Pros: "Потеряли один чемодан"
Pros: "Seats were comfortable with good leg room.. Free drinks was a plus."
Cons: "Significant delays leaving from the gate in Boston."
Cons: "It was great!"
Pros: "Check in and boarding super organized, beand new plane"
Cons: "Everything was great"
Pros: "Good food, friendly crew"
Cons: "People issuing boarding pass not friendly"
Pros: "Love the seats and space. Cabin crew was friendly and professional. Pilot brought us in smoothly despite heavy cross winds. Thanks, Jet Blue!"
Pros: "We were served free snacks, even for a short flight (~1 hr 15 mins)"
Pros: "Roomy plane. Crew was friendly."
Cons: "This was a flight to Morocco. The first leg was thru Jet Blue to JFK. The second Royal Maroc to Casablanca. I had contacted Royal Maroc about excess and overweight baggage (the ticket was purchased here). I was told no problem pay for it upon check in. At check in I was not allowed to bring the extra baggage. I had originally told Maroc that it would be two boxes. It ended up being one. Jet Blue said I was not permitted to bring a box or a 4th piece of luggage. No feasible solution was offered other than to drive to JFK (10 hours from RDU). I would have needed to check in in less than 8."
Pros: "Nothing to like"
Cons: "Jetblue cancelled the flight 1 hour prior to departure. I had ordered a pkg through Kayak and had a departing flight to Asia from NYC leaving 2 hours after arrival. Instead of booking me on another flight that night to NYC, Jetblue rebooked my ticket for two days later. Even though I shared that we had prepaid the hotel stay and would lose that time in addition to a shortened trip, Jetblue did nothing to help. We were beyond devastated. We found our own ticket to NYC from Delta without help from Jetblue. This experience has left a very bitter taste in my mouth and destroyed my preference for Jetblue."
Pros: "Everything went great."
Cons: "Incomodos asientos. Pasajeros con mal olor en axilas."
Cons: "The flight was canceled and I had to get a cab from Shanghai to ningbo for $500 and didn't use the ticket. I want a refund."
Pros: "Good seats with ample of leg space, good choice of entertainment"
Pros: "My bags were checked in all the way to Penang."
Cons: "Could not check in online 24 hrs before. Got a scare that JetBlue did not have my reservation. Had to call JetBlue and waited a long time to speak to someone who could not help me and had to transfer me to one who deals with travel packages, then had to wait a long time again. I also could not pick seat but the agent who dealt with travel package luckily could."
Pros: "Very Professional"
Pros: "The legroom was awesome and entertainment was adequate."
Cons: "Lack of offering of even water, much less snack or juice."
Cons: "Internet was too expensive."
Pros: "nice desk agent and crew"
Cons: "the most uncomfortable seats ever"
Pros: "Lots of leg room. Good snack and drink options. Flight was on time. Everything worked from wifi to TV."
Pros: "Took off on time."
Cons: "Noisy entertainment system"
Pros: "I enjoyed the leg room of the emergency row and the flight attendant was quite nice."
Cons: "There was no food included nor any drinks, expect for a small water. The movies all cost money to view. There was water condensing near my window and my bag and jacket on the ground ended up wet. This was unacceptable."
Pros: "Flight was on time"
Cons: "Seats too closely packed little leg room"
Cons: "There wasn't electricity at all on my seat and on some other in the same area. The screen didn't work and I couldn't even charge my phone. Very bad experience!"
Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."
Pros: "Crew, food was good, comfort"
Cons: "The boarding .. We had to climb the steps to get in .. But the crew apologised"
Cons: "There delay"
Pros: "Boarding was easy. Mess up at JFK left us on the tarmac for an hour before getting to our gate. Pilot kept us informed. Pleasant crew."
Cons: "The crew could have been more friendly"
Pros: "Great flight!"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."
Pros: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Cons: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Pros: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Pros: "Over all the flight was smooth and great"
Cons: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"
Pros: "Everything went smoothly"
Cons: "Not anything"
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Pros: "Food was nice and plenty. Great movie selection. Very polite crew."
Cons: "The seat was a bit uncomfortable and not big enough."
Pros: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."
Pros: "The flight attendant. Lovely and professional."
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Pros: "Smooth flight; informative crew"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Pros: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Cons: "Flight was delayed"
Cons: "Boarding was a mess"
Pros: "The service was fine. I slept the entire flight."
Cons: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Cons: "No blankets or pillows. Froze"
Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "Upgraded to business, plane are clean and roomy"
Pros: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Cons: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."
Pros: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"
Pros: "I make this trip every month. And this crew is the best I had in a while."
Pros: "The entertainment was great!"
Cons: "I was so uncomfortable in my seat."
Cons: "It was a great flight. We got there earlier then arrive time. Thank You"
Pros: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "shorter flight"
Cons: "Entertainment system is not working."
Pros: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Cons: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."
Cons: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("
Pros: "On time with a very pleasant crew."
Pros: "Comfortable seats and good food/service throughout the trip."
Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"
Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Pros: "The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more."
Cons: "Probably adding personal entertainment on each seat would be great."
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Pros: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Cons: "Nothing really"
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "The legroom on AA's new planes is atrocious."
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Pros: "The fare rate. The boarding crew were good. The onboard crew were not too friendly. No smiles."
Cons: "The seats seem to be tight. I’m only 120kbs and 5’ and yet I’m having a hard time squeezing into my seat. The food was ok. Entertainment is a big zero. The plane is okd style."
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"
Cons: "Plane was dirty and crew inattentive."
Pros: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Cons: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."
Pros: "Loved the individual TV & ability to charge my cell phones"
Cons: "Very tight leg room, no food to purchase, no snacks."
Pros: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
Cons: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
Cons: "Hi, I couldnt make my flight as I was very ill and when I called to reschedule it, I was given a form to fill out and no help. So I am STILL stuck on Barcelona, trying to figure out how I can change my ticket and how much that will cost me. Why does it take a form? Why can't someone give me a price quote?"
Cons: "New plane and excellent service. The flight was on time and the crew was very servicial."
Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"
Cons: "Poor customer service"
Cons: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Pros: "Delicious food. Very smooth flight had a great time traveling with this airline"
Cons: "The seats were uncomfortable and tight."
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Pros: "Sad to say nothing"
Cons: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"
Cons: "Lost connection"
Cons: "Check in was total chaos. Food was horrible."
Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Pros: "I like assisting crew"
Cons: "Please make WiFi free low speed. Write anywere "Gate numeration is overall, without terminals""
Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Pros: "Ice cream as a snack was a nice surprise."
Cons: "This was a nine hour flight and the entertainment system was very old. There were screens in the middle of the plane with the movies chosen for you. On a flight this long, the customer should have options. You also were not able to control your the air. So the flight was freezing! The lunch options were meatballs or cheesy pasta. I thought these were risky. What has happened to chicken?"
Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Pros: "I like AA because they are honest and kind. I received good value for my money."
Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"
Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Cons: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Pros: "I arrived at Dusseldorf"
Cons: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "Uncomfortable seats, no entertainment available"
Airlines flying from Virginia to New York John F Kennedy Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Virginia to New York John F Kennedy Intl
Masks required on board, masks provided on flights from Virginia to New York John F Kennedy Intl
Social distancing seating
Middle seats unavailable to book on flights from Virginia to New York John F Kennedy Intl
Testing for antibodies, testing for symptoms for flights from Virginia to New York John F Kennedy Intl
Waiving of change fees. Search flexible flights from Virginia to New York John F Kennedy Intl