Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent
Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!
On time Boarding was convenient
Beautiful clean aircraft . Superb crew.
Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.
old plane, no entertainment, had to pay for non alcohol drinks
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
The service was the best you could ask for
They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come.
Charlotte Douglas (CLT) United States
|Flights Arrive in||Charlotte Douglas|
|Flights Depart from||Warsaw Frederic Chopin & other airports|
|Airlines||Lufthansa, British Airways|
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