The plane was old. Entertainment screen too small and no way to restart a show. No AC power sockets at chairs. I was sitting at back of the plane and at the time food came there was no choice - they ran out of food options. Also, the plane storage bins were too small to fit small bags.
My Bags were sent to wrong flight and now still waiting for my luggage. Trying to call the numbers to track my bags and the number is always busy. I don't know when I will have have my bags. It is very frustrating
They gave my vegetarian meal away to someone else.
The plane had mechanical issues and we were moved to a new gate and plane, but that plane was late on the fueling list and they only addressed this after boarding us, so we waited forever after boarding.
The internet didn't work even through the united app.
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