Could have service kiosks, had to find a gate with an attendant
It sucks, flight delays at FAT caused us to miss a day at lodge and overnight in Seattle. Flight delays coming home also. Never again
It was too cold for the first quarter of the flight.
I loved that we boarded orderly and quickly, that I had an opportunity to check my bag free at the gate, that there was plenty of seat/leg room, there was smooth takeoff and landing, the attendants were pleasant and helpful, and that we arrived on time!!
The plane was late taking off. We sat on the plane at least 45-60 minutes before moving away from the gate. Im 5’9” and 185lbs and there is no room in those seats. On top of that you shoehorn a waterbuffalo of a woman in the middle seat to where her sweaty rolls and arms were well into my seat and touching me the whole time. It was either that or press against the opposite arm rest and get hit by the beverage cart and every single person who walked by.
PAID First class. No use of lounge in Phoenix (should have a code share). Bags checked and not marked first class, asked attendant who stated on mark gold members. Last bag out of carousel. When you pay extra, expect that...wifi was rebooted and not functioning to allow internet access. Food and cree were very good.
Despite boarding starting quite late, we actually got to LAX on time. Boarding was easy and orderly. We knew that no screen with entertainment choices would be included on this flight, and that's fine. It was the best price, and we brought all the types of entertainment we needed with us, and appreciated the USB charging ports. What stood out most, was the complimentary liquor. THAT made the biggest difference in our enjoyment of this flight.
Very Large person sitting next to me and taking up a lot of space including mine
There was no sense of urgency to get us to our destination on time. There’s just no such thing with this airline. It’s not my fault, they don’t have enough help. They sure as hell charge you enough for everything Nothing like being nickel and dimed to death. Money for bags money to choose a seat. You gotta be made for money to fly this airline.
Flight 351 SEA to BOI was terrible. We got to cruising altitude and I needed to use the restroom but the fasten seatbelt sign never came off. There was no turbulence and I'd felt the plane level off so I stood up to use the restroom about 15 minutes after we leveled off. The stewardess went over the intercom and said I needed to be seated because the captain hadn't turned off the fasten seatbelt sign....Which... Fair.... But not five minutes later she went and used the bathroom. Felt very unprofessional to leave a paying customer with a burning urethra for the entire flight and bark at them to sit down and still use the bathroom yourself. They never did turn off the seatbelt sign.
I like for how they process during check in. It was very smoothly.
The flight was scheduled for 2:30 PM. Early in the morning we got a text message saying the flight was delayed and rescheduled for 3:00 PM. We got to the airport with that in mind. Then we got a message during check-in at the flight was rescheduled again for 2:30 PM. We almost missed our flight. In fact, our bags Were told that they would not make it. At the end, everything worked out. But it is very stressful.
Most aspects were good however if they assign boarding zones they ought to enforce them or why bother? My luggage from SAN-JFK-MAD was lost in NY so I without my main bag for two days upon arrival in Spain. They were helpful in tracking it and eventually delivered it to my hotel. The flub was because of a delay upon arrival in NYC. I had booked 2 1/2 hours between flights but we had to hold on the taxiway for an hour after landing while waiting for a clear gate which likely caused the baggage error.
Excellent check-in. Crew was good. Excellent communication from flight deck.
Great overall. There was a bit of turbulence so they could only serve water because too much turbulence for the carts. Was glad they prioritized safety though
Excellent flight, the planes were newer, they did a nice job with boarding, great service overall.
Great service. Flight was delayed while we sat on the runway for a couple of hours. Weather related. Staff made is very bearable. The steward servicing the first class cabin was exceptional. Thank you! 💗
5 hours of delay that could've been much shorter if Delta had taken the 1 hour delay they imposed on the flight before boarding to run any of the plane checks required for flight to find the hydraulic issue that required nearly 3 hours to fix. $24 of meal credit buys a sandwich and a soft drink. Poor communication within the terminal about what gate we'd be re-boarding from and when we'd be re-boarding.
Amazing flight! I have never noticed the uniforms of the attendants before in twenty years of flying except today when one female had the most amazing dress on. It was beautifully designed and showed she was in charge. I never dreamed I would google who designed Delta uniforms . The ultimate compliment is when another woman admires your outfit. . I hope your designer puts it on the market
It would be nice if was given wires ear buds. Overall was a good experience was able to sleep on the plane
