Find Deals on Flights from Washington Dulles Intl to San Francisco (IAD - SFO)

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

cool vibe, very hip lighting on plane, great price. plane was half empty.

flight attendants seemed a bit distant.

Great seat comfort for coach, awesome lighting that made for a good ambiance, friendly seat-mate, great entertainment, very friendly staff. I hope Alaska air doesn't change too much when they acquire Virgin.

It was a 6ish hour flight, so we could have used one more round of drinks (for a total of two), but it's not a big deal. I could have ordered one if I was really thirsty. I had also heard the ice-cubes were shaped like Richard Branson's face, but this wasn't true...that was the biggest let-down.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Quick takeoff

Purchase snacks only

short layover from IAD to SFO

Ran out of space in overhead, had to check bag at gate.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Kind friendly service

The seats seem more comfortable than other airlines seats, which is great for coast to coast direct flights.

Not much to complain about. If you really want a complaint, here's one: the controls for the mahjong game suck. I can only go left and right, and not use the up and down controls to move about the board quicker? Lol

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Friendly employees - create a fun and safe environment. On time. Comfortable seats. Great food. Please add more cities!!

Loved the touch screen ordering.

only one drink for the entire trip....five hrs.???...otherwise a good trip

Adequate leg room for tourist class. Comfortable seats. Nonstop at a good price.

Almost all window shades drawn to use individual video displays. I felt like I was rude just keeping my shade open to look out.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

The flight was delayed and delayed and delayed for every reason under the sun. Well when the plane finally landed it was down for maintance. But there was no maintance crew. So with no info, I talked to the desk monkey, I mean lady who obviously did not speak English, cause her Ebonics were quite broken and slurred. So with little help and my fear of the actual flight being as terrible as the events leading up to it. I just bought another ticket on an another carrier. Walked to there gate and left. My sanity and safety are not worth a 50 dollar plane ticket.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive