Daily cleaning, installation of cabin HEPA filters
|March||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$762||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Seems that the exit row seat was very narrow!"
Cons: "Be on time"
Cons: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."
Cons: "Food could be better"
Cons: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."
Cons: "Only two options for dinner is very few options."
Pros: "Crew is great."
Cons: "The airline lost my luggage ."
Pros: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Pros: "The crew was very nice. Seats were pretty comfy."
Cons: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Cons: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."
Pros: "Seat was comfortable, food was very good."
Pros: "Swiss is Swiss"
Pros: "Arrived on time"
Pros: "They had many snacks and meals. Staff was very friendly."
Cons: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Pros: "the crew was great."
Cons: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."
Pros: "Customer service is excellent."
Cons: "That it wasn’t a flight to denver"
Pros: "Nice self boarding"
Cons: "No big screen to communicate priority to boarding since I am deaf."
Pros: "Excellent crew and service"
Pros: "The service was exceptional and there was great entertainment available on board."
Cons: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."
Pros: "Comfortable flight."
Pros: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Cons: "Leg room is on the tighter side!"
Cons: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Cons: "My tv screen wasn’t working."
Pros: "Everything was great"
Cons: "Service was perfect Food was incredible Movies and entertainment high level"
Pros: "I loved Swiss flights.. its staff and in flight expereince"
Cons: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Pros: "Kind crew and a short flight"
Cons: "Snack choices too limited, but it was great that they even had them."
Pros: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."
Pros: "I liked everything except my luggage"
Cons: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."
Cons: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Pros: "Nice sandwich and chocolate."
Pros: "The food was good and the crew was nice."
Cons: "No entertainment offered and the seats were cramped."
Pros: "good stuff"
Cons: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."
Cons: "The flight was late and I almost lost my connecting flight."
Pros: "Food, staff, service"
Cons: "No leg room"
Pros: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Cons: "Not a big deal, but I missed the vents above the seats."
Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Cons: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Pros: "A swiss machine..."
Cons: "the smell someone left in the bathroom before me."
Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."
Pros: "On time"
Cons: "Seating was very tight, confining."
Pros: "Good service from attendants."
Cons: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Cons: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."
Cons: "No inflight entertainment."
Cons: "Chrap food"
Pros: "I was upgraded! Delicious lunch."
Pros: "Excellent food Attentive and smiling flight attendants"
Cons: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."
Pros: "Crew was great, polite and pleasant. This is the only good thing about the flight."
Cons: "The agent at the check-in had no clue what he was doing. He had to ask his neighboring agents a dozen questions to check us in (4 passengers, 3 bags and 2 car seats). On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. We are big are traveling light, so we had 2 small suitcases, small enough that we never have to check them in for the US domestic flights. I asked the check-in agent if the small ones were needed to be checked in or if they could be taken as carry-ons. He made a big deal that they were too big and had to be checked in. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases! We were in row 30+. The leg room was the narrowest I have had in all international flights I flew in. Having longer than average legs, it was pure torture for the duration of the overnight flight. The best part of the dinner they served was the croissant - that should give you an idea. I don't think I would voluntarily choose Swiss Air again."
Cons: "Check-in Seattle was ill organized and folks cut and groused"
Pros: "Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”"
Cons: "Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!"
Pros: "The crew was friendly"
Cons: "Maybe not have my luggage lost and get rebooked to a later flight for no reason"
Pros: "Food option was horrible. Need better options for vegans and Vegetarians."
Cons: "The vegetarian option food was terrible."
Pros: "Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt."
Cons: "Nada. They get the job done."
Pros: "The crew was great. The sandwich was tasty. And, I loved the leg room!"
Cons: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."
Pros: "Crew were friendly, boarded promptly"
Cons: "Food could have been better."
Cons: "Make a flight for just for families or an area on the plane so we can all get some rest"
Pros: "Lufrhansa is a fantastic airline"
Cons: "The seat pitch and width were too small."
Pros: "Food was ok. Beer offered at no charge. Lots of entertainment options"
Cons: "Plane was HOT no air and economy was unbelievably cramped and uncomfortable. 9 1/2 hr flight was torture"
Pros: "Cabin staff were pleasant and effective."
Cons: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."
Pros: "Once we got started the flight was OK. Great crew, the pilot did all the best to catch up for the delay caused in FRA."
Cons: "Once we were all onboard we had to wait in FRA in the plane until someone's baggage was unloaded. The wait time was almost 1 hour which was not pleasant esp. with small children. No entertainment onboard."
Pros: "service, good quick flight"
Cons: "late departure in Frankfurt; high noise level of the Embraer plane;s engines; failing AC in the cabin"
Cons: "There was light turbulence in some parts during the flight but the captain never turned the "fasted hour seatbel on" sign which was strange."
Pros: "Liked the crew, the food, blanket and pillow."
Cons: "Frankfurt airport wheelchair service needs to be better administrated."
Pros: "Salmon sandwich, friendly, nice crew."
Cons: "Lot of stairs, bus ride to the plan for boarding."
Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent, and entertainment was also very good. Most importantly, there was no delay."
Pros: "The crew members were friendly."
Cons: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."
Pros: "Was on time , food is pretty delicious still."
Cons: "Flight crew . No alcohol available after the 1st! round. She told me she doesn't have it maybe later.. she never gave me after that. I always had it min 3-4 times before. My first choice is always Lufthansa but after this time I am not sure anymore, I was very disappointed with my attendant and made this trip a bad experience with them. Movie selection not so great either"
Pros: "it was on time and we arrived in one piece"
Cons: "the second leg from FRA to BUD entailed a massively disorganized, no queue control free for all to go through the boarding gates, all of which just led to an overcrowded bus.... which meandered through the airport to your jet on the tarmac.. they then allowed boarding from either rear or front of plane which of course lead to the throngs meeting in the middle and trying to squeeze past each other... horrible. Then... the checked bag did not make it to Budapest as they forgot to transfer it in FRA. so, yeah all in all it was a cheap flight and we got what we paid for."
Pros: "The crew was super nice the flight was great no turbulence"
Cons: "Bad selection of food felt really sick after wards"
Pros: "Our flight attendants were very kind and caring, and we landed safely in Budapest. The kids even had the chance to talk to the pilot/co-pilot before getting out of plane, they really loved it. Thank you!"
Pros: "Flight attendant was very helpful. She went out of her way to bring me a special tea. Large selection of entertainment."
Cons: "Food could've had more healthier choices. Also, kid-friendly food would've been a plus. Not enough leg room. Headphones were only working for one ear which is really bad for the ears. Air conditioning was really turned on really high and gave me a headache and the sniffles. I started throwing up during landing time. Horrible."
Pros: "Ease of making connecting flight to Budapest"
Pros: "Crew was nice and helpful."
Cons: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Cons: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."
Pros: "Everything! Excellent stewards too!"
Pros: "Given free upgrade. Efficient services."
Cons: "You lost my luggage"
Pros: "The variety and ease of use of the entertainment"
Cons: "The boarding was not at all well organized. There were no instructions about what to have ready and the woman who checked our passports was rude."
Pros: "Very nice snack."
Cons: "I never took this flight."
Cons: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"
Pros: "We were standing in the bus that was suppose to take us to the plane for a long time, and there were no communication as to why we were delayed I believe were waiting for the plane to be ready. They should have not took us in a crowded bus if the plane wasn't ready"
Pros: "Entertainment options were incredible; great legroom in our seats."
Pros: "Food and beverage service was excellent."
Cons: "Cabin temperature was way too hot. Leg room was too small"
Pros: "COMFORT AND ENTERTAINMENT WAS BEST"
Cons: "BOARDING SLOW CREW A BIT RUDE"
Cons: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"
Cons: "Food was not satisfactory compare to other airlines like BA Everything was excelent."
Cons: "Everything. No compensation given either"
Pros: "Lufhansa did a great job. During flights, everything was good."
Cons: "Security check in Frankfurt was terrible, violating all human rights in every possible way! Please don't tell me that it is for passengers safety; such a humiliation cannot be justified by any reason! Since Lufthansa uses this airport for the most of their flights, I would not fly with this company anymore"
Cons: "We were told by the Delta baggage handler that they strike one day each quarter. This would have been helpful information before we booked our flight from Kayak. We had to delay our honeymoon by 12 hours and fly into a different airport. Delta was great though and the Luthanza agent who rescheduled us was also great."
Cons: "Our plane've got hit at the wheels when we were boarding the airplane. We couldn't take off until it was inspected, which I liked, but it made us about 40 minutes late to Budapest. When the airplane took off from Munich, one of the over head bin opened up which was full of carry-ons just above a family with two little kids. Everybody got scared that something will be flying out of there. I understand that no one should leave their seat to close it, but it was extremely dangerous for it to stay open, and because no flight attendant came to close it two of the passengers had to got up."
Cons: "It was late."
Pros: "Great food! Good entertainment...good service."
Cons: "We left late, but arrived on time."
Pros: "everything was good"
Pros: "The flight attendants were amazing. I bought the extra legroom seats and they were so worth it! I couldn't even tough the seat in front of me. Free wine. And the movies on your personal screen were all really good. Probably the best flight I have ever been on."
Pros: "The crew was especially great!"
Cons: "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."
Pros: "Boarding was easy and efficient"
Cons: "We paid an extra $100 for each ticket for premium seating, supposed to be a step above the basic coach ticket with more leg room (my partner and I are 6'+), but our seats were no different than anyone else's. In fact, the seating chart the agent provided for selection when on the call to add this was not for this plane, as it turned out. We will be requesting a refund!"
Cons: "The Sandiego flight has a delayed 1.5 hr I lost all my connections I pay insurance I what my money back I lost my meatting and now I’m flying back again"
Cons: "Took 3 hours to get our drinks. Completely out of inventory with food and snacks. Very hot on the plane . WiFi didn’t work/ they charged for headphones which i haven’t even heard of. My tray table was completely crooked , i had to place my drinks on my husbands table. Overall, just terrible."
Cons: "I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible."
Cons: "2 hour delay. Missed the connection in Vancouver in which crew could not be found and were not helpful. Ended up using another airline's counter for help to catch another flight out. Luggage was left in Vancouver. Eva Airline helped with luggage location and shipping to final destination."
Pros: "Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew..."
Cons: "The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada."
Cons: "Air conditioning too cold. No screen for inflight entertainment Big gap between seat and window prevented resting head for sleep."
Cons: "Better luggage Service"
Cons: "Flight was delayed both lengths. We have been offered one cup of water and no other drinks on 8 hours flight from Toronto to Budapest! There were no flight attendants asking us if we need anything. We had to wait 1 hour and 20 minutes at Budapest airport for our luggage."
Cons: "I am glad I survived this experience. It was worse than PanAm flights in the 1980s... no TV, basic care ... except PanAm served better food. I was really sorry for the flight crew that they have to serve on this plane."
Pros: "movie selection on international flight was great."
Cons: "Had a serious delay, which was not acknowledged in anyway. We just waited near the gate for a long, long time. Also, for one of my flights, my group number was never called. I asked the flight attendant about it (when I passed through the gate after most other customers had boarded) and she flippantly responded with something like, "Yeah, maybe I didn't call your boarding zone. I don't know. Whatever." This left a terrible first impression on me."
Pros: "Nice plane."
Cons: "WAY too hot."
Pros: "Nothing. NOTHING."
Cons: "It took two hours to check my bag at the airport. The plane engine needed to be jump started, and I missed my connection flight to Paris. I had to spend an entire day stuck in Toronto, sick from terrible Hotel and airport food, cheap vouchers for terrible food, I missed my traveling companion who made the flight to Paris. I left my hat on the plane after the terrible flight in which they refused us any basic courtesies for the numerous passengers who were about to be stranded, and then the grooming crew kept my hat instead of turning it in to lost and found. Best part? Customer service told me that since I booked via Kayak, that I was not a valued customer and that they would not extend any courtesies to me for destroying my work trip itinerary."
Cons: "Took forever to board"
Pros: "I didn't like anything. This was a major disappointment."
Cons: "It was delayed 2 hours. Also, they announced at the airport that there were no monitors on the plane and we should download the Air Canada Rouge app. The connection at the airport was poor so I couldn't download the app but my friend did but she still couldn't watch anything on the airplane even though we were told we could get the app and get the on plane entertainment. I just couldn't believe that in 2017 there are allowed airplanes in such poor condition in the air. Also, I was traveling with 2 children and the airline didn't accommodate me at all. Many seats were empty and they put me in a full row. I had to sit on the floor for 8 hours so my children could stretch and sleep and the fly attendant didn't even bother to ask how I was doing but they would frequently bumped into my children's feet in the aisle. Also, a passenger's seat behind me fell apart. I could write an essay about this airline. Never again!"
Cons: "They sold my mom's tix. Didn't let her board. She had to buy new ticket!!! For 1200!!! Terrible experience"
Pros: "Friendly service is so important to me - and the staff and flight crew at Air Canada met all my expectations. I had the displeasure of flying United on the way to Seattle and I must say the service at Air Canada is far above!"
Pros: "Short, comfortable seats"
Pros: "The seats were fairly comfortable for such a small plane."
Cons: "There was no meal on an international flight of more than four hours."
Cons: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."
Cons: "Numerous people had oversize carry on luggage that should have been checked. The passengers like me had smaller than regulation carry on but there did not seem to be room in the overhead compartments."
Pros: "Not much"
Cons: "I was too tall for the seats and the person in front of me was unable to put there seat back, they wanted me to trade with someone else but the. I just would have been a problem for someone else. The steward made me feel as though I was at fault because I should have payed the extra 100 to have emergency exit seating, they tried to get me to sit in the very back row of the plain and sit sideways across the two seats which means I would not be able to sit next to my fiancé. The whole thing was embarrassing and very rude, maybe people of 6'6" should be charged for emergency exit!!"
Pros: "I was not charged overweight for going over by 2 pounds since I had a Business Class ticket connection to my final destination."
Cons: "For an almost 4 hours, 400 USD international flight I would have expected to have at least a snack to eat a one luggage to check in on the price. I am an international traveler which doesn't have a choice but to carry a suitcase. Not to say that once on board I was requested to check in my carry on because there was no room on the plane and that I had to travel with my personal item on my feets since there was no available room at the over the head compartiment since I was identified with Zone 5 boarding."
Cons: "Small spaces for legs, dinner taste... No tv screen in the seata back"
Pros: "Service in the cabin was great."
Cons: "Can't think of anything"
Cons: "Flight was delayed 3 hours"
Pros: "Comfort. Individual screens"
Pros: "Superb experience all around....comfortable, clean, good entertainment, on-time, good food curteous crew!"
Cons: "Nothing- we will definitely travel with you again!"
Pros: "The flight was on time"
Cons: "This was an overnight flight and we had our seats changed to the back row without being told. The seats would not recline and when the seats in front of us reclined for the entire flight, the screen and chair were about a foot from our faces. This was hands down the worst flight I have ever had. The flight crew Wulf not move us as the flight was full, and despite there being more than half of the first class seats available, they would not let us sit there. I will likely not fly air canada again given this experience."
Pros: "Food was good, service good in business cabin"
Cons: "We left late, and despite it being obvious we were going to leave late, all the information posted at the gate and on the web said on time. Why is it that airlines don't tell the truth about departures and arrivals times?"
Pros: "Didn't have much good with air canada. Some of the worst customer service I've experienced. Flight was fine."
Cons: "Boarded an hour late, made us miss our layover even though they said they were holding our following flight to Tokyo. The both of us along with 10 others on our flight got to the gate 10 minutes after the flight was supposed to leave and they wouldn't let anyone on. Missed the first day of our honeymoon trip along with unrefundable hotel fees. I travel a lot and never had an experience like this before."
Pros: "I accidentally left my tablet behind when I disembarked. The crew located it and brought it to me speedily while I waited in the baggage area. I'm truly grateful and impressed. All of the flight crew were delightful and thoughtful."
Cons: "The flight from Vancouver to Seattle on the 31st of July was delayed by two and a half hours, the return flight on August 5 topped that by one hour resulting in a delay of more than three and a half hours and a missed connection flight to Port Hardy. I had to stay in Vancouver over night and my husband had to pick me up in Campbell River. This meant a car drive to and back Campbell River of six hours instead of one hour to Port Hardy."
Pros: "The flight was less than an hour. So I don't expect anything."
Pros: "Crew was great!"
Cons: "Why is there no TV?"
Cons: "40 min flight delayed for 1 and a half hours. Missed connecting flight. Staff was extremely rude to the hordes of people inquiring about missing their connecting flight, and were given different instructions."
Pros: "This was a standard flight..."
Cons: "I was surprised to see that there were no usb chargers, personal video screens or cabin-wide movies on the trans Atlantic portion of the flight."
Cons: "Never made it because of long delay of connection flight. Toronto airport is extremely poorly organized. Huge lines everywhere. Air Canada staff had no idea how to help. Rebooking very slow because 4 out of 5 staff was out for dinner. Air Canada overall: Awful service. Disorganized. Staff lack information."
Pros: "That the plane didn't crash."
Cons: "When I flew to Toronto the plane left 15 mins late but arrived an hour an twenty min late. No turbulence or trouble, just late. I stepped off that plane to my connector to Paris when boarding was suppose to start but that plane was on an hour delay. The food is just horrible, anyone who has flown knows this, and on both flights first class was the only priority. They got to everyone else when it was convenient. This was my first time flying with Air Canada and will certainly be my last. I'll happily pay a little more for the other airlines. So if you fly with them, good luck to you."
Pros: "Direct flight from Toronto to Budapest was awesome"
Cons: "There was no air vent, poor movie entertainment selection and no free alcohol for transatlantic flight"
Pros: "New plane lots of comfort"
Cons: "Canadian airport very confusing got lost twice even with directions."
Pros: "Normal economy flying, you get a seat and line to the bathroom. I am thankful we are not traveling the old ways. I am over expecting too much when you don't pay much for it."
Cons: "Paid for breakfast but did not get it. However, I did not say anything to the attendant."
Cons: "When I arrived in London my bag was not on carousel. I went to help desk to find out my bag was put on the next flight for some reason. No explanation given and no real accommodation given except telling when the flight would arrive. I guess I luckily only had to wait an hour, however it shouldn't be that way to begin with."
Pros: "I never could take this flight as Air Canada, with its unwelcome policy, needs a transit visa to change flights in Toronto. The sad part is, vayama and Air Canda (mis-spelled on purpose - deserves even less respect) do not even offer a partial credit if I want to cancel. Never am I going to use any of these or perhaps visit a bass-ackwards country like canada"
Cons: "I never could take this flight as Air Canada, with its unwelcome policy, needs a transit visa to change flights in Toronto. The sad part is, vayama and Air Canda (mis-spelled on purpose - deserves even less respect) do not even offer a partial credit if I want to cancel. Never am I going to use any of these or perhaps visit a bass-ackwards country like canada"
Pros: "Air Canada has the best food, most leg room for economy class and super efficient. I will be using Air Canada often in the future."
Cons: "Delayed for almost 2 hours but keep saying just 50 minutes late"
Cons: "I booked a seat to be seated right next to SO. However, upon check-in, they changed the seat without telling me. Fortunately, we were able to exchange seat to be seated together."
Cons: "Worst flight experience ever."
Pros: "Atleast 2/3 movies free"
Cons: "That you have to pay for entertainment"
Pros: "How they gave me exit row seats and flifht crew was good"
Cons: "Your check in ticket counter workers in SEA airport.. there was a married couple who was very rude and because i could not get a "prepaid card" but had 25 for my bag the man said "well i guess you are not going" excuse me?! I paid over 200 for my ticket!! Luckily there was a nice polynesian young man who stepped in and helped right away. That couple made my experience HORRIBLE! I do want something done about that! I almost missed a very important event and they looked to be arguing with each other! They need to keep their personal stuff at home! I was so mad.however, the flight crew was awesome!"
Cons: "Delayed because of no crew members"
Pros: "Access to in flight entertainment."
Cons: "Air vent pressure was lacking Cramped quarters but it is expected in economy."
Pros: "Delays 2 hours"
Pros: "Good flight and good crew."
Pros: "Everything went by smoothly, no problems"
Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."
Pros: "The staff was pleasant and helpful."
Cons: "The flight was late but that was at no fault to the airline."
Pros: "The seat itself was comfortable but the leg room for my taller companion was a bit tight."
Cons: "It was a 5 hour flight and on the outgoing flight not even a snack was offered. On the return flight a very small bag of spicy pretzel bits was offered. When I went to get on the return flight I had a small sling purse, a small yarn bag (both hung on the same arm) and a bag of food for the lunch they wouldn't serve me. I was told I couldn't get on the flight with 3 bags, even though all 3 would fit under the seat. The free entertainment contained a grey box over part of the image reminding I could pay for more. Was only given a tiny glass of soda, I remember when they would give a can. I will consider another airline in the future."
Pros: "The captain kept us informed, the flight attendants were simply amazing, going above and beyond to ensure the best flight possible."
Cons: "The plane was delayed twice. The crew members at the terminal did nothing to explain why. I do know that in their world things like this happen, but in the customer's world, things like this can really mess up someone's day, so simple periodic updates as well as one genuine apology for the inconvenience would have made things a whole lot better."
Pros: "The flight crew was great on both of my flights!!"
Cons: "I could not get the entertainment to work on either flight :-("
Pros: "Easy flight"
Pros: "The slim seats are nice, but lack the wired head rests!"
Cons: "The overhead lights were SO bright that they were nearly blinding. Also, I was sitting behind the wing so it was so loud! Guess there's not much to be done about that on a small plane."
Cons: "Late, deplane, staff was unhelpful"
Pros: "Quick boarding"
Pros: "I am 5 foot 6 and my knees hit the seats in front of me. Seat did not recline. Sucked."
Pros: "The crew was very accommodating."
Cons: "I was seated in the economy section. It was quite uncomfortable for a four hour flight. I'm 5'9" and didn't have enough space to stretch in the 737. I felt bad for the middle seat section because there was no room at all. I had an aisle seat and still didn't have enough room the stretch. There was no food or snacks served but the crew did offer free drinks: oj, tea, water, or soda. if you can upgrade to economy plus it's definitely worth it. Spend the money for it. You will have more leg room for sure."
Cons: "One of two people bumped. I missed a ceremony with my father at the Naval Base due to the delay. We are both military and have had limited time together over the last two years. The $200 voucher does not cover the missed time I had planned with my family."
Cons: "It was cancelled morons."
Pros: "The flight at 7:10 am was delayed due to computer troubles. I had to be re routed because I was going to miss my connection flight in San Fran. I was able to be added to a Delta Flight direct to Philly at 11:45 am."
Cons: "Boarding was a nightmare. Minimal customer service."
Cons: "Rude lady serving and no tv options"
Pros: "Beverage service"
Cons: "The seats were so narrow and uncomfortable that it was impossible to enjoy the flight"
Pros: "Being appeased lead to over a two hour delay. That lead to me miss my connecting flight & missing work later on that day."
Pros: "The flight attendant didn't address that someone else was in my seat when I got on the plane. I specifically picked two seats next to each other because the person I was traveling with has anxiety while flying. If other passengers hadn't willingly changed their seats then we wouldn't have sat together. I told the flight attendant and she dismissed me entirely. Also they packed is all in even though the exit row seats were completely filled. I think they should've just allowed some to have those seats for the comfort of the rest of us"
Cons: "It was very cramped. The chair barely reclined and it was very tight."
Cons: "There was so little space between our seat and the one in front of us that my boyfriend and I got no sleep on the red-eye flight. And I'm quite small!"
Cons: "Delayed, Late in landing, bad seats"
Cons: "The flight was overbooked. The attendants kept trying to offer gift vouchers."
Pros: "I got to my place of destination in one piece."
Cons: "The customer service lady a check-in was very rude and had a bad attitude. She made me put my bag into the box thingy to see if it would fit on the plane. It was the exact same bag and type of plane being used but she made me put the bag in and out of this box and rearrange items only to have the bag taken from me at the gate. All bags of ALL passengers were taken at the gate. This unnecessary attitude of hers, making me lift and rearrange this bag in and out of the box to see if it fit caused strain on my muscles and lower pelvic region as I am 7 months pregnant! I was literally limping through the halls to get to/thru security and to my gate. Not to mention the frustration caused!!! The lady flight attendant on the plane was not able to help me setup my wifi and just shrugged her shoulders at me when I couldn't figure it out and pretty much said "oh well, guess you can't download it""
Pros: "The flight attendants were above and beyond. Both of them were very friendly and engaging. If all employees were on the same level as these two flight attendants everybody would enjoy their flying experience better. They are the type of employees that bring customers back."
Pros: "Check in was great. Crew was outstanding."
Cons: "Can't really complain about this flight. Was all around pretty good."
Cons: "I have handicape son and they didnt give seat together."
Pros: "I like the fact that they were on time for once."
Cons: "The entertainment sucked"
Cons: "Two flights both of which had long delays that were not weather or passenger related. Plane had sardine can seating."
Pros: "The crew was great and friendly."
Cons: "Not a lot of leg room and the guy next to me infiltrated mine as well."
Cons: "That my flight was at 5:15am so I got there around 3am and no ONE WAS THERE TO HELP !! It took forever !!"
Pros: "The crew"
Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Pros: "Cheap and non stop, free chargers"
Cons: "Allowed people to put personal items and carry ons in overhead bins which forced some to check bags. Internet option is useless without Hulu, Netflix support."
Pros: "I arrived safely."
Cons: "It took forever to board, was completely booked. No snacks, no entertainment, jampacked plane with no leg room. The wi-fi was not working."
Pros: "I liked that it was a plane that flew me to my destination."
Cons: "The seating was tighter than I could handle. I'm a 6'1 175 lb male and I felt like my knees were going to pop out the other end of the seat. Like sure you try and maximize profits with a ton of rows, but you're going to lose customers like me do to the lack of space."
Cons: "I actually threw up on the plane is was so bad."
Pros: "When it was over."
Cons: "ran out of room for carry-on too fast - full by 2nd main group boarding"
Pros: "Staff very patient."
Cons: "Computer issue with three recounting of passengers. Missed connecting flight."
Airlines flying from Washington to Budapest have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights