Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$317||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Slat Lake is not good for mobility challenged people."
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "It got us to Atlanta on time."
Pros: "Seats too small"
Cons: "Crappie entertainment. Never figured out how to login on phone,"
Pros: "Crew was amazing"
Cons: "Food could have been better, seat was uncomfortable."
Pros: "As always the Delta crew was super friendly and helpful and made the trip very enjoyable."
Cons: "Everything was perfect"
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "I liked that is was a short flight"
Cons: "Plan was old. Seats not comfortable. Plane not clean. Flight attendants not attentive. A lady stored her carry-on on the floor in front of her and she was in the emergency row! Attendant walked by before takeoff and said nothing! Really?!"
Pros: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Cons: "Actual flights flying on time. What a mess!"
Pros: "On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth."
Cons: "CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available."
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Pros: "I liked the wide variety of movies and snacks available."
Cons: "The kid behind me wouldn't stop kicking my seat."
Pros: "Free WiFi"
Cons: "Dirty bathroom on the plane."
Pros: "The service and the crew were extremely courteous polite and professional ."
Cons: "As it is an all flights just not enough leg room and a very tight chair."
Cons: "No food or drinks"
Pros: "Quick and easy."
Pros: "Excellent attendants. Smooth boarding and on time flight."
Pros: "On time. Seat upgraded seat to Delta Comfort plus, courteous flight crew, music before take off and landing."
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Cons: "Almost an hour late leaving the gate."
Pros: "Upgrade to ComfortPlus"
Pros: "Friendliness of attendants. Quality/quantity of snacks."
Cons: "Hip room/leg room."
Pros: "Crew was very good I would say that 5"
Cons: "This Delta flight did not have seat back screens to watch in flight entertainment. You needed to use your smartphone or tablet keeping in mind Amazon tablets won’t work. You needed to go to delta website and choose what want to watch the you needed to have Gogo Flight entertainment app already on smartphone and then would work. Not easy even for me a vivid user of tablets and smartphones. The seats had miniumal room available between seats it felt like I am on 5’qq so couldn’t imagine anyone taller that comfortable unless get first class. I even upgraded for “comfort” section which gave you a few inches extra. And wdith of chair me being a 36 waist was a little squeezed in. Crew was very good tho I will say that. But I laways fly JetBlue or Virgin America, or Alaskan Air for reason of more comfort and lower prices ticket but this time on flight close to my destination was Delta which I Flew for free, I would much rather buy ticket on the three others I fly if could have."
Pros: "Entertainment on first flight"
Cons: "Food, no smoking at Minneapolis airport"
Pros: "The service was impeccable as always"
Pros: "The plane went where it was supposed to go."
Pros: "nice people"
Cons: "need more food and drinks"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."
Cons: "I dont like that we wasted 3 hours delay in the fiarst fly, makimg us waste more time at los angeles it was a really nightmare"
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Cons: "Was not a wheelchair waiting for Wallace."
Cons: "requirement to wait for seat assignment until at the gate"
Pros: "On Time"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "The crew was great, boarding and exit went smoothly."
Cons: "Seats are tight, not very roomy, I'm 6' tall and my knees were in the seat in front of me. The delta studio entertainment app didn't work, couldn't use the internet at all."
Cons: "Board the back of the plane first"
Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."
Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."
Pros: "They had aircraft flying to my destination. All other airlines were booked for the time and the destination I had in mind."
Cons: "Long Delays, Over Booked Flights, Customer Service is not helpful, Wrong info delivered by Customer Service, No boarding gate info, Luggage was damaged, and I was charged a large premium with no added value. Delta sold me a 1st class flight because of their delays and overbooking their flights. This was because they could not fulfill the ticket I had. This was Delta's solution to their problem caused by them. I still have no idea why the flights were delayed. On top of all this, I overheard a walk-on pilot ask if there was room for him to catch a lift home. The flight attendant responded with "absolutely this flight is not full at all, you can sit right here". Wait I had to pay 200 bucks extra for an overbooked flight and you are having your Delta representatives say different. This was my first and last trip with Delta. I spent 1000 dollars for round trip ticket from Seattle to Spokane WA. No way is that OK or acceptable under any circumstances to treat your customers like this. The best part about all of this is, I have sent feedback and called customer service to talk to a manager to hear the blame put on back on me. Perception is reality Delta. Awful service, awful prices, awful care, awful communication, and awful value for the money."
Cons: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"
Cons: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."
Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."
Pros: "Flight was super short."
Cons: "Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding."
Pros: "The cleanliness and the seat arrangements"
Cons: "Snacks could have been given & Small bottled water."
Pros: "Great crew, clean plane."
Cons: "Bring back beverage service when you can!"
Pros: "The 1st class crew were amazing!"
Pros: "Everyone was very friendly."
Cons: "More room."
Cons: "Lack of a crew delayed flight 4 + hours."
Pros: "Nice comfortable plane"
Cons: "Takes to long to get off the ground but that really can’t be avoided... still left and arrived at destination on time"
Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"
Pros: "Comfortable seat, no middle seat on my side of plane."
Pros: "Had pre assigned seats and American changed without saying anything."
Pros: "Crew was nice and flight enjoyable"
Pros: "It was on time"
Cons: "Delayed on the tarmac"
Cons: "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."
Cons: "I paid $10 for the WiFi service and it wouldn’t connect at all. I had a short flight so i never got to send my emails off. American Airlines should refund me my $10."
Pros: "Flight attendant was dilligent"
Pros: "I am so glad that there is a direct flight from Des Moi es to Philly. Our flight home arrived a little early and the crew was very responsive and professional."
Cons: "Never happened. Had to be cancelled cause we missed our main flight."
Cons: "Getting baggage took an hour"
Pros: "The crew was sensational. Everyone really loved working for American, which tells me it's an employee sensitive and supportive company, and that is reflected in their attitude which is what makes my trip so pleasant. I love the darkening windows - great for daytime flying back from Europe when the whole plane becomes tranquil! Food was very good on this flight! Pilot spoke very clearly and was very informative."
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Pros: "I really like the 737..the seats were so comfortable. I miss the old school planes when things were quality. The seat declined further and the headrest was comfortable and not too tall. And I especially loved the service of our flight attendants. Overall this was a very quality flight."
Pros: "It was nice that plane wasn't full so I had an empty seat next to me. Crew was nice."
Cons: "AA trying to sell seat "upgrades" during online checking."
Cons: "They were late because of bad scheduling and the gate agent was rude"
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Cons: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."
Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."
Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."
Cons: "Because our first flight was delayed so much, we missed our connecting flight and our rebooked connecting flight (made while on the phone while waiting for several hours on the tarmac) and didn't make it to our final destination until the morning of 6/23 (first flight was 6/21 and was supposed to arrive morning of 6/22). Spent the night in JFK."
Pros: "This was British Airways operated by American Airlines. I'm usually not a fan of American Airlines but this was a pleasant surprise. Plane was on time and pleasant. Seating was not roomy but what we expected. We were served dinner with option for and simple breakfast. Entertainment system was up to date with personal screens and choice of movies and games."
Cons: "There were six of us flying and we choice this flight because it was the lowest cost we could get per seat. When we try to check in for seating, we ended up having to pay significant fees to get seats together. I feel like this wasn't upfront and we may have used other Airlines/ flying times if we realized this wasn't the cheapest way to go. (I'll have to read the fine print better next time)"
Pros: "Boarding was fast and easy gate agents were awesome."
Cons: "Older plane. Very uncomfortable"
Pros: "Crew was really nice. Kept me hydrated. I liked the movies available to watch."
Cons: "This is something that the airline doesn't have control over: crying kids. It just comes with flying."
Pros: "Staff was fantastic."
Pros: "Another great flight. On our plane the entertainment was free and I was able to watch a lot of movies. We even landed early"
Cons: "I know it was a very long flight and my butt and legs were hiring by the time we landed. Also I'm lactose intolerant. And I wasn't able to eat any of the food. But it did look good. But overall a very good flight."
Pros: "The flight was on a Boeing 737 plane with IFE at every seat. I found that very helpful and watched movie and a half."
Cons: "The Priority experience at JFK is not quite Priority - just 1 TSA agent checking priority customers and not all the time - if the security line is full, no one moves."
Pros: "I paid for extra leg room and I got it. The only thing I was in the row right behind first class they require you to put all of your carry-on above even a purse. I had never had that before but I guess that's common practice."
Cons: "Poor snack options"
Pros: "Outstanding crew and pilot dealt with some tough weather issues"
Pros: "Check in Miami Stewards Miami Quito portion"
Cons: "Being 3 1/2 hours late from Quito to Miami Being delayed from Denver to Houston and switch to United to coach seats, they did give us coupons though, but after the fact . Luggage arriving late from Denver, customer service didn't have a clue were the luggage was. As we were leaving to come back next day the luggage, we saw it in a carrousel, and pick it up. Republic flight from New Orleans it's not worth it the business class, very poor service ."
Cons: "Flight has to stop over to refuel (unplanned on a "non-stop" flight). TV entertainment was bad, inappropropriate and boring. Personal entertainment monitor did not work for the first leg of the flight. Got to final destination 2hrs after schedule. No food for international flight, even considering an additional 2hrs on top of the 6.5 hr flight."
Pros: "-friendly staff -clean plane (inside) -smooth landings departure/return -first snack and beverage included -fast flight -confident pilots"
Cons: "-overhead crowded (luggage) -ac didn't really work well on the return. Was hot the whole ride. Started blowing cold air when landed. -paying extra for picking seat not worth it."
Cons: "Checking one bag took 30 minutes. Very stressful"
Pros: "Flights were on time. Airport was clean."
Cons: "Why are there no more blankets?!?! Or if there are - they are for First Class only. Ridiculous"
Pros: "I had ample room and I really like the biscuits"
Cons: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"
Pros: "Not crowd, got a exit row seat. Plenty of room"
Cons: "They should have made contact with our next flight as soon as we landed to tell them to keep the door open, it took a long time to get off the plane and I had to run all the way across the airport only to still miss my flight because they had just closed the door. My plane was still sitting there for about 10 minutes they must have JUST closed the door and still wouldn't let us on"
Pros: "I had really awful sinus pain on the flight and the crew was very helpful and sympathetic"
Cons: "The entertainment system was pretty lame (DirectTV) and of course the now-typical lack of food and beverage items for domestic flights"
Cons: "This was just so awful! I was so disappointed because I have heard good things about United. The seats I paid extra for were ridiculously small, no leg room at all! Then the plug for earbuds was broken, so I was unable to watch movies or listen to music. I am really dreading the trip back!"
Pros: "I was asleep for most of the flight so I missed any food & did not use the internet. I consider an uneventful flight as a great experience :)"
Cons: "At 1 am, SEA TAC had a 20 minute delay for air traffic!"
Cons: "Worst flight experience ever."
Pros: "Nothing great, nothing bad. took off and landed on time."
Cons: "paced seats, nit enough room for carry ons."
Pros: "Gates for connecting were close and even with delay, I made it on time."
Cons: "Flight delay, that made the short connection even shorter"
Cons: "Gate crew didn't help much with seating or connecting flights. Staff almost never smiled, and when boarding the plane instead of a, "hello" or "good morning", there were two attendants staring at their phones. They looked up when I greeted first, but seemed put off a touch. They also switched the seating without telling us ahead of time, so my husband and I had to sit in middle seats, apart from each other on our anniversary trip. Very unhelpful and unfriendly when I inquired to change."
Cons: "The plane was delayed in WA DC and the staff did nothing to help with transfers in Addis Ababa and I missed my connection."
Pros: "Atleast 2/3 movies free"
Cons: "That you have to pay for entertainment"
Cons: "Now Sherry in any documentation I received did it say that my flight was operated by United airlines. I waited at ANA check in until within the 2 hour window and went around and asked someone at United who confirmed that they were partners with ANA."
Pros: "How they gave me exit row seats and flifht crew was good"
Cons: "Your check in ticket counter workers in SEA airport.. there was a married couple who was very rude and because i could not get a "prepaid card" but had 25 for my bag the man said "well i guess you are not going" excuse me?! I paid over 200 for my ticket!! Luckily there was a nice polynesian young man who stepped in and helped right away. That couple made my experience HORRIBLE! I do want something done about that! I almost missed a very important event and they looked to be arguing with each other! They need to keep their personal stuff at home! I was so mad.however, the flight crew was awesome!"
Cons: "Delayed because of no crew members"
Pros: "Access to in flight entertainment."
Cons: "Air vent pressure was lacking Cramped quarters but it is expected in economy."
Pros: "Delays 2 hours"
Pros: "Good flight and good crew."
Pros: "Everything went by smoothly, no problems"
Pros: "I have metal leg braces. The staff was helpful getting me from terminal to terminal. They were very helpful."
Cons: "Having a leg brace makes difficult I am blessed I can move a little without them. I had to move a short distance without my brace. No place to put it back on."
Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."
Pros: "The staff was pleasant and helpful."
Cons: "The flight was late but that was at no fault to the airline."
Pros: "The seat itself was comfortable but the leg room for my taller companion was a bit tight."
Cons: "It was a 5 hour flight and on the outgoing flight not even a snack was offered. On the return flight a very small bag of spicy pretzel bits was offered. When I went to get on the return flight I had a small sling purse, a small yarn bag (both hung on the same arm) and a bag of food for the lunch they wouldn't serve me. I was told I couldn't get on the flight with 3 bags, even though all 3 would fit under the seat. The free entertainment contained a grey box over part of the image reminding I could pay for more. Was only given a tiny glass of soda, I remember when they would give a can. I will consider another airline in the future."
Pros: "Nothing. The people were rude the flight was late, the seats were cramped."
Cons: "Everything. I can't say anything about how bad it was."
Pros: "the fight left on time and had no issues."
Cons: "The size of the seats. The space between the seats. Would it kill United airlines to give up one row of seats and give people a little more leg room."
Pros: "Something to entertainment"
Cons: "Dont have music or screen tv"
Pros: "Nice leg room courteous attendants"
Cons: "Pay to watch all tv? Not worth the charge"
Pros: "BEFORE BOARDING, THE STAFF WAS SUPER FRIENDLY AND ACCOMMODATING"
Pros: "Boarding. Crew friendly"
Cons: "Uncomfortable tight seats. Overpriced entertainment cost"
Pros: "Quick boarding"
Cons: "Lost my second flight because first one late, got a standby ticket for next flight, but the plane was full, was hungry, no money to spend in airport restaurants, United company should provide at least a breakfast for this inconvenience. Next flight will be with another company for sure."
Pros: "I am 5 foot 6 and my knees hit the seats in front of me. Seat did not recline. Sucked."
Pros: "The crew was very accommodating."
Cons: "I was seated in the economy section. It was quite uncomfortable for a four hour flight. I'm 5'9" and didn't have enough space to stretch in the 737. I felt bad for the middle seat section because there was no room at all. I had an aisle seat and still didn't have enough room the stretch. There was no food or snacks served but the crew did offer free drinks: oj, tea, water, or soda. if you can upgrade to economy plus it's definitely worth it. Spend the money for it. You will have more leg room for sure."
Cons: "One of two people bumped. I missed a ceremony with my father at the Naval Base due to the delay. We are both military and have had limited time together over the last two years. The $200 voucher does not cover the missed time I had planned with my family."
Cons: "Boarding was a nightmare. Minimal customer service."
Cons: "Rude lady serving and no tv options"
Pros: "Beverage service"
Cons: "The seats were so narrow and uncomfortable that it was impossible to enjoy the flight"
Pros: "Being appeased lead to over a two hour delay. That lead to me miss my connecting flight & missing work later on that day."
Cons: "It was very cramped. The chair barely reclined and it was very tight."
Cons: "There was so little space between our seat and the one in front of us that my boyfriend and I got no sleep on the red-eye flight. And I'm quite small!"
Pros: "Flight was smooth"
Pros: "6 hour flight was a 6 hour flight"
Cons: "1st time going thru the convenience of prioritized seat grouping 1-5. I can understand the theory behind the grouping, but, by time it was my time to board, since I was in group 5, all the overhead luggage bins was filled up. Also, I am a big man that buy my tickets months in advance and choose my seating wisely, months in advance. Just to give it up to a family sitting next to me that wants to sit together. That was my choice in the matter though."
Pros: "The flight attendants were above and beyond. Both of them were very friendly and engaging. If all employees were on the same level as these two flight attendants everybody would enjoy their flying experience better. They are the type of employees that bring customers back."
Pros: "What a great experience. I have flown alaska airlines all my life but this experience with united is a game changer. New planes that are clean. Service was outstanding."
Pros: "The crew was friendly."
Cons: "The flight was delayed hours before the flight, then again, then the second delay was revoked. The flight was from Seattle to DC to Philadelphia, and the layover in DC was too short. A delay that was at first 10-15 minutes, then changed 4 or 5 times until it ended up being a 30 minute delay caused me to miss my next flight because I only had a 50 minute layover in DC. No one could tell us why the flight was delayed in the first place, then I got off my plane, and was told that I had already missed my flight, and given a voucher for a hotel room, and it turned out that the second flight was delayed as well. Then I had to wait an hour for my bag to make it from the plane to baggage claim because they did not put it on the conveyor with the rest of the passengers' luggage, even though I specifiaclly asked them to do so when I got off the plane and got my hotel voucher."
Cons: "Two flights both of which had long delays that were not weather or passenger related. Plane had sardine can seating."
Pros: "The crew was great and friendly."
Cons: "Not a lot of leg room and the guy next to me infiltrated mine as well."
Cons: "That my flight was at 5:15am so I got there around 3am and no ONE WAS THERE TO HELP !! It took forever !!"
Pros: "The crew"
Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Pros: "Cheap and non stop, free chargers"
Cons: "Allowed people to put personal items and carry ons in overhead bins which forced some to check bags. Internet option is useless without Hulu, Netflix support."
Pros: "Good flight, love frontier"
Cons: "We sat on the tarmac in DSM for an hour!!!"
Cons: "Our flight out of Denver got CANCELED along with a whole bunch of others. Seems there were having crew issues, not the BS reasons corporate was saying. Lots of stranded people in Denver. We stood in line for 3 hours to get a refund. (we decided to go with another airline, some people had been stranded for a week!) One sad items was a soldier had been on deployment for TWO years and was trying to get home. He had been stranded since Friday (it was now Monday). The agent just shrugged and said get in line. Frontier should have booked him on another airline! Finally, a lady in line heard of his plight and bought him a ticket right there on the spot! (on another airline of course). SHAME ON FRONTIER. We will NOT fly them again! #NEVERFLYFRONTIER"
Cons: "Hidden Fees, thankfully we could afford the extra $20/seat. On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all. We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight."
Pros: "The prices were reasonable."
Cons: "Check in personnel didn't arrive until and hour before the flight was scheduled to take off which left myself and every other passenger waiting in line for over an hour. The new seats look very nice, but are just hard plastic covered in faux leather leaving passengers with an uncomfortable experience. They did not recline, which wouldn't have been a problem if the tray tables weren't the size of an iPad mini. The seats were so close together you couldn't even rest forward onto the tiny tray tables without hitting your head on the persons seat in front of you. I am by no means a large person at only 5' 3" so I can only imagine how awful it was for tall people! For a three hour plane ride it would be better to go with any other company."
Pros: "Checking my bag was quick and easy but it would have been better had cash been accepted."
Cons: "Charging for a coke? Seriously?!?! The stewardesses were not very personable and ate and chatted amongst themselves for most of the flight."
Pros: "What is to like?"
Cons: "They honey dick you with the cheap plane tickets then screw you over at the the counter when they charge an unnecessary amount for carry on baggage. I WILL NEVER FLY FRONTIER AGAIN. Not to mention the meal trays can barely hold a lunch-able... Go home frontier airlines.. your drunk."
Pros: "Seats were wider than most airlines and there seemed to be a couple of inches more legroom, but the seats were thin and not very comfortable."
Cons: "Unexpected fee for carry-on baggage. Who ever heard of being charged for a CARRYON? The airline provides no service with carry-on luggage- all the work is done by the customer."
Cons: "When I got to the gate, I was told that I had to pay $45 for my carry on luggage, which I found it to be somewhat insulting (if I had agreed to check-in the luggage it would have been 'cheaper' only $40). This was the first time I had ever been asked to pay for my carry-on luggage, and the basis for me to never fly Frontier ever again. They claim that it was because of the ticket I purchased through a third party, and I told them that they should not advertise any tickets where you intend to charge people for their carry-on luggage. To make things worse, it appears that Frontier does not participate with the TSA pre-check program, and even though I had my global entry card with me, the officer at TSA pre-check would not allow me through this line because of the airline I was flying with - Never again!!! I suspect that on my way back I'll be forced to pay another $45 for my carry-on luggage, which I despise."
Cons: "Frontier nickel and dimes you for everything: on top of the ticket price, you must pay for your seats, carry-on, you name it! The seats are horribly uncomfortable--no reclining!"
Cons: "Traveling with a child is trying enough, not to mention a delayed flight too Denver and then on the way back. Poor communication from staff letting the restless passengers know what was going on .... flight attendants were not friendly, didn't even acknowledge our child. The seat back trays were awful and poorly designed."
Cons: "Paying up to $60 for a carry on. Waiting on the runway for 30 minutes with no communication from the pilot when we landed in Denver."
Pros: "The plane didn't crash."
Cons: "Many years ago, I was an Early Rewards member who flew Frontier any time I could. No longer. The ticket price no longer resembles what you will pay. Now they charge $15-35 to get a seat,another $30-$35 to check or carry on each piece, and sit in uncomfortable seats that do not recline. These extra charges cause long delay at the check in counter even if I already checked in and only needed to check a bag because everyone else had to pay. Now I'll only fly Frontier if there is no alternative."
Cons: "Very uncomfortable seats, they did not recline. Crew kept talking loudly at the back and it was hard to sleep ."
Cons: "Fee's for luggage and carry ons. In other airline its already included Fee's for luggage and carry ons. In other airline its already included Delayed flight"
Cons: "What? Wouldnt you think your ticket would actually mean you'd purchased a seat on your flight? Not with Frontier. Extra cost for your seat - ANY seat. And for your carry-on bag. Seats are nearly unbrearably thin and stiff. No recline. No headrest. Miniature tray. Knees push against the seat in front. And not an inexpensive ticket to begin. Last Frontier flight for me."
Pros: "All was good!"
Pros: "The flight was fast and the landing was smooth. The Pilots did a great job !"
Cons: "We hit some turbulence getting into Denver but that Is common ."
Pros: "Seattle to Denver took off on time, the flight went without incident."
Cons: "Crowded, as usual."
Pros: "Original fair"
Cons: "All the add on fees. Not even one seat that did not have a extra fee on it. What good is a ticket if it does not have a seat."
Cons: "Arrived late. Baggage was overcharged. They charged me for carry on bag besides baggage claimed. Upon late arrival waited an hour till I got my baggage Arrived late. Baggage was overcharged. They charged me for carry on bag besides baggage claimed. Upon late arrival waited an hour till I got my baggage Arrived late. Baggage was overcharged. They charged me for carry on bag besides baggage claimed. Upon late arrival waited an hour till I got my baggage Arrived late. Baggage was overcharged. They charged me for carry on bag besides baggage claimed. Upon late arrival waited an hour till I got my baggage"
Cons: "Charging for water? Really?? Charge me a carry on fee, a checked luggage fee and forcing me to pay a carry on fee for my PERSONAL ITEM that fits under the seat??? You've got to be kidding me."
Pros: "I did appreciate the low fare."
Cons: "Its weird to keep seeing all the things you have to pay extra for that other airlines just provide."
Cons: "Bad service, expensive everything"
Pros: "$60 for a standard carry on roller bag at gate (didn't know they're ridiculous rules), extremely rude gate staff, uncomfortable seats that don't recline, they charge for a soda and can only give you 2 cups of water before they charge you for a bottle. No vomit bags and everyone was nauseas during landing!!! All in all, two big anxiety attacks later, I arrived at my destination. Worth the extra $75 to be at peace and happy and actually be taken care of!!"
Pros: "flight was pretty much on time, attendants were steady and pleasant."
Cons: "Seats weren't very comfortable and cramped, baggage charges were excessive, low class travel."
Pros: "The overall experience was ok, I was on time so I can't complain."
Cons: "Every time they have a massive line waiting to check in, they seem to only have one attendant available, causing massive delays checking in. We stood in a line for over an hr."
Pros: "Timely and efficient"
Cons: "Charged for everything"
Cons: "Everything is tribble I will never fly with frontier airline again"
Cons: "My military plane showed up a little late so when I showed up to check in their was no one in sight due to there stupid 45 minute policy. So I had to buy a whole new ticket with another airline worth ALOT more then what the Frontier one was"
Pros: "Like everyone else, I was pissed I had to pay for my carry-on. Getting to and onto my flight was average.. the stewardess kept going on and on about how the star wars plane would be visible at take off.. but it came accross like that of a hung over your guide. That part was funny and weird. They charge for everything on the flight, then pitch free miles on their credit card program for 10-20 minutes while landing. It was funky.. I won't fly with them again unless it's too cheap to be true!"
Pros: "From the moment I stepped to the tic counter in SEA, the agent spoke with me, not at me...so kind, so sharp and professional...She ( I wish I cold remember her name) set my expectations for my flights...What is incredibly amazing is that everything she drew for me to keep in mind, was exactly how it turned out to be. I think Frontier ought to clone this hard to find ( in this world of indifference) professional person...Although I took advantage of a great price for my travel, I felt I was trade as if I was traveling 1st Class."
Cons: "The walks at Denver's airport. And having to pay for general beverages, including water...not good."
Pros: "The only good thing about the flight was the friendly crew and the skill of the pilot. He had the best landing I've ever experienced."
Cons: "The seats the comfort sucked we have no space at all. The boarding took forever."
Cons: "Aside from charging you for everything (seat and carry on included), they were late leaving Seattle which caused me to miss my connection in Denver and they were not willing to help me out. I had to buy another ticket with another airline just to get home. Im now in the process of trying to get a refund. Flight crew didn't seem to care much about the passengers and the team in Denver basically said there was nothing they could do about us missing the connection."
Cons: "They charged me $45 for a carry on! The only reason I picked this flight was the lower fare...had I known I had to pay $45 for a carry on and pay for water I would not have chosen this airline. In addition my seat could not even recline and I serving tray was only a few inches wide. I was very disappointed with all of the hidden fees in this airline. I will not be flying frontier again."
Cons: "Rude staff from checkin to bag claim; bags changed location without telling a soul- waited extra 30 min at midnight: ridiculous. Charged for coffee on the flight. Would have been charged more for carryons than for the flight if traveling normally. Uncomfortable experience all around."
Pros: "The flight was straight forward."
Cons: "Price gouging on checking bags 40.00 a piece, give me a break!!."
Cons: "The seating was very horrible and tight and uncomfortable.Also the seats do not recline"
Pros: "Nothing I liked."
Cons: "All the charges that don't come until you check in....$ for a seat, $ for a carry on...changing gates and no announcement."
Pros: "Boarded on time. Friendly crew."
Cons: "No leg room. Should serve free beverages."
Cons: "Didn't realize I had to pay for a carry on bag - AND it was more than the cost of checking the bag. Also, Frontier has turned into a budget airline. Small, uncomfortable seats. Tiny tray table. Only water. Great deals but I might pay for comfort."
Pros: "Actual flights were uneventful and pleasant."
Cons: "Flight from Seattle was delayed causing me to spend many hours in the airport. With more proactive communication from Fronteir I could have pursued other options rather than sitting in SEA all day. Secondly, when I had to stay overnight in Denver I was given almost no information about the shuttle or where my hotel was; the paper I was given only gave the chain name and there are two hotels with that chain name near the airport. Just my luck, I was carried to the wrong hotel even though I asked the shuttle driver and showed him the voucher from Frontier. This could be prevented by having complete written information available for a predictable situation like this."
Pros: "My first flight had in flight tv which was nice, and there was a bit more comfort."
Cons: "The flight was delayed due to weather in Denver, but luckily I made it just in time for my connections, but I can't say the same for some of my peers."
Pros: "Reasonably efficient, on time on the way out, 30 minute delay on the way back. Crew was pleasant enough."
Cons: "Seems like a good deal, but be careful! I expected a budget airline where one had to buy coffee or soda onboard, no big deal. I didn't expect that the carryon baggage, would cost nearly as much as the flight. I expect a charge for premium seating, but not a charge for ANY seat selection, etc. Seats were the worst I'd EVER encountered. No headrest at all, no padding, nothing. I'm not too picky, and at 150 lbs don't strain the capacity of most airline seats, but this was BAD."
Cons: "My bag was lost"
Pros: "Friendly staff"
Cons: "small tray tables, no leg room, extra fees. I'd rather pay more upfront then have all these extra fees for everything, even water."
Cons: "Stop charging so much. And make it a little more clear you can have your seats randomly chosen for you, rather than pay to pick undesirable seats. Who charges for a carry on? Ridiculous. I will never fly with you again and I will tell friends to not fly with you either."
Pros: "Space on plane sense nobody flies this airline."
Cons: "Ticketing agent denies a 6'6" traveler an aisle seat because it's, in their words: "Fully Booked". Once onboard, you realize the plane is half full and that the ticketing agent just didn't want to be inconvenienced."
Airlines flying from Washington to Des Moines have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights