Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$279||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines has waived its change and cancellation fees on flights from Washington to Indianapolis. Confirm policy on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Washington to Indianapolis.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Washington to Indianapolis.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Indianapolis from Washington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Indianapolis with an airline and back to Washington with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Indianapolis from Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Ease of boarding and friendliness of crew"
Pros: "Comfortable plane. Friendly staff."
Cons: "Can’t think of anything"
Cons: "first class seats were not that comfortable and would not recommend taking this flight as a red eye"
Pros: "Nice crew and smooth flight"
Cons: "They had overbooked the flight and several passengers (including myself) didn’t have seat assignments until everyone had boarded the plane. I was never able to select my seat assignment so got whatever was left."
Cons: "Upon arrival at Seattle, they initially told us that my wife didn’t have a seat. This was odd considering we had checked in on our first leg together, and she had entered both our passport info at same time. Very unnerving after be handed the blue slip explaining the compensation for being bumped. H"
Cons: "Great and smooth flight with a very friendly crew!"
Pros: "There was someone who worked at the ticket counter on gate B9 who was so sweet, friendly and competent. Not only was she pleasant and quick to everyone she encountered but she helped my daughter and I get seated together. Unfortunately I didn’t get her name...."
Cons: "Not much really. It was a great flight."
Pros: "The landing at PDX was the best I've ever experienced, bar none!"
Cons: "The cabin crew from Florida to LA weren't oriented to Alaska Airlines Sips and seemed discombobulated with their service...no one seemed to know who was responsible for specific service options. One attendant had a short skirt on. An in flight emergency, she would have been useless"
Pros: "Last flight I had they didn’t charge for my luggage and this one it was $30 and it was the same luggage bag from last time don’t under why"
Cons: "Why did they charge me in this flight for the same bag"
Pros: "Leather seats"
Cons: "Narrow aisles"
Pros: "It was clean."
Pros: "Empty seat next to me."
Pros: "Pasco is just the best little airport! Very clean sand FASSSST security"
Pros: "Very accommodating, friendly staff and comfortable seats."
Pros: "Good price and value. Crew were good."
Cons: "One restroom was out of service so people were continually lined up down the aisle waiting."
Pros: "We love flying with them"
Cons: "There were no flights for me to make my connecting flight"
Pros: "Alaska Airlines has a great fruit and cheese plate for $7.50. GOGO app gives a good selection of movies, tv shows and HGTV!"
Cons: "Attendant was much more pleasant to the two men around me. Such a full flight, we were told to sit down until the food cart was done to access the lavatory. Too narrow of an aisle!"
Pros: "The service was good they did keep us informed while we were waiting two hours on the airplane for a crew member"
Cons: "Waiting for crew member 2 hours"
Pros: "All generally went well"
Cons: "No free beer or wine :("
Pros: "for little planes, the landings were nice and easy"
Cons: "everything else. it's my fault for flying that short route. next time i will drive."
Pros: "Enjoyed it, and great coffee."
Pros: "Flight delayed - yes it happens. Boarding - walk a mile to the gate ... really? Landing - waiting on the tarmac for a gate to open up in San Jose ?? At 11:30 p.m. !!!! C'mon Man!!! :("
Cons: "That says it all"
Pros: "Attentive airline attendants."
Cons: "It would have been nice to have a meal option"
Pros: "From SEA to SAT the pilot (or co-, couldn't tell which one) provided information on what we were flying over (e.g.Mt. Rainier, Columbia River, Salt Flats, corner of New Mexico, etc. ). I LOVE THAT! There was no food or entertainment on this short flight."
Cons: "The bad news about the commentary by the pilot was that the PA system in the plane was bad so I couldn't hear it all."
Pros: "Love that you recycle and that you care about your reputation"
Cons: "No room to move after you sit down. Hoping you still go back to two seats that are bigger instead of three. Bins aren't as tall anymore. Can't you standardize a size? You are my preferred airline"
Pros: "The flight attendants were great!"
Cons: "Delayed flight"
Pros: "Everything about the flight was pleasant. The crew were friendly and helpful, the flight was smooth and ran on time. I liked the organic snack box. I would definitely fly Alaskan again and recommend it to my friends."
Pros: "We loved the nonstop flight."
Cons: "Not much in directions/instructions. Waited in check in line only to be directed to another kiosk to print our paperwork, then wait in line again. Would have gone smoother if there were signs telling that."
Pros: "Made it safely from the Pacific NW to the east coast in less than 5 hours. On time too."
Pros: "Attentive staff. Great to children traveling alone."
Pros: "Fast, smooth flight."
Cons: "One hour delay for flight from Pasco to Seattle, but things worked out fine."
Pros: "The crew was excellent"
Pros: "Alaska was very efficient, left ahead of schedule, arrived early. No food service, drinks only. No entertainment center. Short flight."
Cons: "Crowded seating."
Cons: "The staff weren't friendly, felt racism against me for not greeting me."
Pros: "Seats could have a little more padding"
Pros: "Stewardess very helpful and welcoming."
Pros: "Comfortable with an amazing crew"
Cons: "Nothing !!"
Pros: "Nothing they was very nice"
Cons: "Alaska canceled my flight without notifying or contacting me . I spent over 1000 dollars on flight. Once I rebooked they were rude and would not honor the first class seat I purchased. I kept my moth shut to avoid being yet another victim to the brutality of the way airlines and tsa have been treating travelers."
Pros: "Fast and friendly! The Flight Attendant was very humorous and friendly."
Cons: "No beverage service. I am a nervous flyer and wished I had a cup of water or seven up."
Cons: "We had purchased round trip tickets for our son to come home from college. He was able to get a ride a day earlier as he wanted to surprise us. The night before his return flight he went online to check in, and received a notification his reservation had been cancelled. We called Alaska and were told they had canceled his reservations as he failed to check in for his initial flight. Their policy reflects in the event of this happening they "may" do this, NOT shall. They wanted us to pay an additional $205 for a one way ticket. Hard lesson for my son, he just didn't think about canceling as the seats were paid for, and not understanding why the reservation would be canceled when their service was paid for. We would have thought as we paid for a service Alaska would have at least called or emailed us to check the status of the reservation. they had all of our personal contact information. Again, hard lessen for us all."
Pros: "Smooth trip."
Cons: "No beverage service because of turbulence, but there didn't seem to be much turbulence."
Pros: "Overall the attendants were nice, service & options good."
Pros: "Boarding process was super easy and quick."
Cons: "Tiny seats, rows, overhead bins. No drink served. Had to wait for clearance to take off even though we were the only ones."
Pros: "On time"
Pros: "Boarding was good. Staff friendly."
Cons: "No electronics charging outlets. Limited food."
Pros: "The flight was on time; it was comfortable as possible, and the crew was courteous."
Cons: "Better choices for food"
Cons: "Drink service"
Cons: "movie selection could have been better."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Cons: "Better allergy aware food."
Pros: "The crew was polite and welcoming."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "Crew was very upbeat and helpful"
Pros: "The flight timings and the arrival time"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "Delta in Orlando is awesome!"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Cons: "Itinerary was changed from the one that was booked. Flight was preponed by 2hours."
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Direct flight from CDG to IND."
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Pros: "Direct flight from Indy to CDG is great."
Cons: "Always delays in between transfers from Mexico City"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Pros: "really nice cervices"
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Cons: "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"
Pros: "The comfort, space, quiet, snacks"
Pros: "On time arrival"
Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"
Cons: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Pros: "Updated plane. Had usb charging available!!"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Pros: "I had to hassle Delta going down because they did not precheck me. Blamed TSA. Called customer service when I checked in online and they got it done without a hassle."
Pros: "It was only 1.5 hr flight."
Cons: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."
Cons: "The flight was late with no explanation. The incoming equipment was at the gate in time."
Cons: "The aadvantage app kept crashing so we couldnt watch movies during our overall 8+ hrs travel, on both legs"
Cons: "All Excellent"
Pros: "Crew had great personalities"
Cons: "Late to leave and arrive"
Pros: "Very cool touchscreen players on the back of each seat."
Cons: "The lights were on 90% of the flight...a night flight."
Pros: "Nothing, okay the movie"
Cons: "Flight attendant in back rude from start to end for no reason."
Cons: "see above."
Pros: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Cons: "There were no TVs for each passenger especially for a 3+ hour long flight which was disappointing."
Cons: "never made the flight. a day of misery thanks to poor communication within one world, AA rigidity, and chaotic long lines at FlightConnections, Heathrow."
Pros: "Nice people"
Pros: "On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time."
Cons: "The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia."
Pros: "Courteous professional staff!"
Cons: "I couldn't imagine a smaller space for traveling - rediculously small!"
Pros: "The crew was very nice and helpful"
Cons: "The new AA rule about not being able to bring any carry on. Next we won’t be able to get a coat or a purse on. They making it harder and harder to fly with them."
Cons: "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
Cons: "there was screens but no movies or anything"
Pros: "Leg room between seats"
Cons: "Temperature in the aircraft was extremely cold and when I asked the stewardess for a blanket one asked the other if there was a spare blanket and very bluntly answered no. Only toilet in economy class was cloughed up and was not functional therefore a very disgraceful situation, they sent me to the other toilet in 1st class area and there I notice several blankets on empty seats after I was told there weren’t any spare blankets."
Pros: "Very hard landing."
Cons: "Your pretzels are terrible"
Pros: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Cons: "We had some light turbulence but other than flight was great."
Pros: "Power kept me working, big value to me"
Pros: "Left on time Nice flight attendants Arrived early"
Cons: "Runway time in New York"
Pros: "unAnnounced gate change"
Cons: "Running in airport"
Cons: "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Pros: "Boarding was very efficient"
Cons: "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"
Pros: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
Pros: "Clean, quiet, nice staff"
Cons: "Was late"
Cons: "A little bumpy"
Cons: "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."
Pros: "Great announcements by lead flight attendant."
Pros: "Except for comments under what I didn't like. AA experience was O.K."
Cons: "The restrooms needed cleaned better. Big airplane lots of people, needs cleaned before, during, and after. Had to pay for the Wi-Fi, that I used for 30 min, basically for E-Mail."
Pros: "Everything went smoothly"
Pros: "The only thing I liked was how polite and helpful the staff was at the airport."
Cons: "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."
Cons: "Sat on the ground for an hour."
Pros: "I was shocked to finally get a snack. Seems like years since that happened. And we arrived in Indy thirty minutes early!"
Cons: "The flight was incredibly delayed."
Pros: "Cheap. Easy. Got me to my destination"
Cons: "The only downfall of the flight was the seating. Having to pay extra for an emergency exit row to get more leg room isn't good practice."
Cons: "Flight was very late. Boarding was not good!"
Pros: "I really like the crew on this flight, they were very polite and very friendly."
Cons: "Boarding again same comment as above. Comfort was good because I had paid for an upgrade which I actually thought I was paying for the international flight but found out it was actually for the Charlotte flight which was a surprise it was not very clear from the tool. So hence the Comfort was great on this flight. But the tool needs to make it much more clear as to what you are selecting the upgrade for. Food, there has got to be something else out there other than pretzels, I understand why we do not have peanuts, but a little bit more variety would be very nice. I understand there's a cost tractor, but often pretzels tend to be fairly stale. Short flights entertainment."
Pros: "I missed my flight due to LA traffic. American Airlines was very accommodating. They put me at ease and helped reach my destination. I wasn't treated like it was my fault. They totally understood and were very compassionate. Thank you."
Pros: "No complaints. Love American!"
Pros: "Flight attendant was high spirited, funny, and very attentive!"
Cons: "Delayed due to crew member not arriving. They boarded half the plane before realizing and then made those individuals de-plane and re-board again."
Pros: "Trip was quick bags came quickly also and everyone very nice!!"
Cons: "Cost of everything in airports!! Ridiculous!!"
Pros: "The crews not responsible for AAs garbage corporate policies, and were empathetic"
Cons: "No pilots, and mechanical issues."
Pros: "The crew was excellent and the plane was new."
Cons: "The seats are entirely too close together. If I wanted to be crammed in uncomfortably close to the seat in front of me, I would have chosen a budget airline like Spirit. I am not a large person by any means in terms of height or weight, and I cannot imagine how anyone who is relatively tall could ever be comfortable on your airline. Will not likely book again."
Cons: "this was the first time a I have traveled to the US and I was stranded at the Louisville airport after the flight diverted due to bad weather. I was offered no alternative transportation to Indianapolis. I was totally lost being in a strange city without support. finally I had to take a taxi which was very expensive"
Pros: "I somehow made it to IND"
Cons: "Everything. I had to be transported by an old unsafe looking bus to a separate terminal and had to climb up and down emergency stairs (not handicap friendly), also I have 2 roller bags I carry on to every flight I have ever taken without issue and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Pros: "Crew was friendly"
Cons: "Bit of turbulence due to weather"
Pros: "Nice airport, but terrible organization"
Cons: "We were directed upstairs when entering the airport, then directed downstairs for a so called faster security location. That line was long, so we were directed to a shorter security TSA pre check by a person who took us back upstairs to a 3rd location that was not signed or marked to be a security check area at all. It said employees. This is a disorganized airport."
Pros: "Pleasant staff. All smiles and very agreeable at the gate and checkin, but..."
Cons: "This new unassigned seat fare that offers the "cheapest rate" also doesn't allow a checked bag. What this means is that you have to do two separate searches to compare the basic economy price and the upgraded economy to see if the difference is less than a checked bag. It makes the booking process unecessarily complicated, so much so that I'm just going to exculde United from the list of airlines when I do a search on one of the aggregators"
Cons: "The flight was delayed 7 times and by 6 hours"
Pros: "Comfy plane, ease of connection"
Cons: "Nothing really"
Pros: "Direct flight - nothing else"
Cons: "This flight is never on time"
Pros: "Flight crew were very helpful."
Cons: "too many people on flights."
Pros: "Shirt flight"
Cons: "Same issue with baggage on arrival no entertainment or food"
Cons: "The flight was delayed 3 times for a total of 2 hours late due to "air traffic control""
Cons: "Was ok"
Pros: "Pilot communication with passengers"
Cons: "No food or drinks due to turbulence. No entertainment offered. You should have a N/A option for these questions."
Cons: "3 delays"
Pros: "On this specific day, flight/s didn't go as planned starting with flight cancellation due to mechanical issues. However, I did eventually arrive."
Cons: "Flight was cancelled. Second flight overbooked and I was bumped. Put on connecting flight versus direct for third try at getting to destination. Almost bumped again. Finally arrived 10 hrs later."
Pros: "The stewards were nice and they were prompt. The plane seemed to be well cleaned inside and they were quick to get everyone boarded and bags stowed underneath. The pilot knew what he was doing and I had no worries there. Everyone was doing their jobs as well as they could be done."
Cons: "The air nozzle above my seat was broken and would not turn off so I freezing the entire flight, as well as the tray table seeming like it was meant for the lap of an infant versus myself and I can't imagine how someone with longer legs than myself dealt with the way it folded down. The take off was rough either seemingly due to tires or perhaps a rough runway. The wifi on the plane would not work. It worked ok my first flight but not on the second. I don't know why and no one knew why either, had the latest app and it was updated to the current version."
Pros: "Easy buddy"
Cons: "I've received my bag damaged and asked for help through the service but they didn't help me on doing nothing just said that's normal I paid 25$ for the safety of my bag but found it very damaged"
Pros: "flight attendant guy was nice."
Pros: "Flight was fine."
Cons: "Didn't actually fly to Indianapolis due to missed connection, flew from LAX to SFO to ORD to IND. Two days to get home from Los Angeles."
Cons: "Cost too much."
Pros: "Same as for first leg"
Pros: "The flight & the crew were great."
Cons: "Not everyone likes rock-hard crackers."
Cons: "Flight was late"
Cons: "Custermer service for United is terrible. Not impressed at all."
Pros: "Wifi n t.v. sets"
Pros: "Service on plane, on time"
Cons: "Staff at both Indianapolis and Denver airports were rude and unprofessional. We definitely got stuck in last available middle seats all in separate places on plane...I am guessing this is because we didn't book directly with United because I registered early for our flight."
Pros: "i liked the fact that it was a short trip so i could make my way home from there."
Pros: "Fine. Wish my earlier one wasn't so delayed."
Pros: "I love that you can fly direct to Pasco now. For years, one had to fly to Seattle and catch a puddle jumper. You're only in the air for about an hour and a half and Pasco has been slowly upgrading their airport. I love how easy it is to visit my family in the Tri-city area now."
Cons: "Same as the first one"
Cons: "I was early to my flight and sent to the wrong gate. When I received the notice that the gate had been changed, I had a long way to go to get to the correct gate and limited time. Since I have arthritis I was very inconvenienced making the gate."
Pros: "First time flying in many years. United Staff very helpful and were helpful when I had questions."
Pros: "Nice specious plane but seat backs were concave and offered no support"
Pros: "Ahead of schedule and pleasant"
Pros: "It didnt crash"
Cons: "Flight cancelled - again - and due to mechcanical issues"
Pros: "They made up time since the plane left late."
Cons: "The man who was boarding us announced to the whole area that if your ticket says to see him just sit down and wait to be called because he's "getting irritated". Terrible customer service! The crew on the plane acted like they didn't want to be there. They had a ton of empty seats but announced that we can't move up or change unless we pay for it with our credit card. I understand it but it sounded really bad. Not welcoming at all. Will avoid United in the future."
Pros: "Everyone was very accommodating! Thank You."
Pros: "On time and nice attendants"
Pros: "The flight attendant was cheerful."
Cons: "Logistics. Please figure out how to board a plane on time and have a gate available upon arrival. Neither of these happened for this flight."
Cons: "I paid $59 to upgrade to a premium seat and it was terrible with my feet being in the aisle where the service cart rolled"
Cons: "Screaming child the entire 4 hr flight made even the flight attendants angry!"
Pros: "Nothing. I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "Luggage Lost on 4 Apr after I came to my destination Indianapolis. I reported my lost luggage on the same day at Airport at United airlines office. Its been 10 days and no one has followed up yet on my lost luggage. I have to call United Airlines Customer Care everyday to get a status on my report. No follow up is made on the lost luggage. They have asked to file claim which will also take 8-10 weeks to process. All these experiences has made me and my friends not to prefer United Airlines for Travel."
Cons: "the flight was 2.5 hours late. for no reason that couldn't be resolved much much sooner"
Pros: "I like that the flight was quick and convenient!"
Cons: "There should have been free entertainment considering the short length of the flight. There was no beverage service."
Pros: "The ground crew gave ZERO guidance. Never made announcements. Until they finally told us they found a plane and we would be boarding after safety check. Then announced 10 minutes later flight crew had timed out and flight was canceled."
Cons: "NO COMMUNICATION."
Cons: "Flight was cancelled. After waiting on hold for over an hour two separate times, I made other arrangements to get home. I still need to get a refund or voucher, but finding a time to sit on hold for over an hour is hard to do."
Cons: "2nd time flying United baggage late arriving both times"
Pros: "United is a god airline in general."
Pros: "ON. TIME. !!!"
Pros: "Good flight, love frontier"
Cons: "Our flight out of Denver got CANCELED along with a whole bunch of others. Seems there were having crew issues, not the BS reasons corporate was saying. Lots of stranded people in Denver. We stood in line for 3 hours to get a refund. (we decided to go with another airline, some people had been stranded for a week!) One sad items was a soldier had been on deployment for TWO years and was trying to get home. He had been stranded since Friday (it was now Monday). The agent just shrugged and said get in line. Frontier should have booked him on another airline! Finally, a lady in line heard of his plight and bought him a ticket right there on the spot! (on another airline of course). SHAME ON FRONTIER. We will NOT fly them again! #NEVERFLYFRONTIER"
Pros: "The prices were reasonable."
Cons: "Check in personnel didn't arrive until and hour before the flight was scheduled to take off which left myself and every other passenger waiting in line for over an hour. The new seats look very nice, but are just hard plastic covered in faux leather leaving passengers with an uncomfortable experience. They did not recline, which wouldn't have been a problem if the tray tables weren't the size of an iPad mini. The seats were so close together you couldn't even rest forward onto the tiny tray tables without hitting your head on the persons seat in front of you. I am by no means a large person at only 5' 3" so I can only imagine how awful it was for tall people! For a three hour plane ride it would be better to go with any other company."
Pros: "Checking my bag was quick and easy but it would have been better had cash been accepted."
Cons: "Charging for a coke? Seriously?!?! The stewardesses were not very personable and ate and chatted amongst themselves for most of the flight."
Pros: "The crew was friendly and helpful."
Cons: "Had to sit on the tarmac about 30 minutes on arrival in Indianapolis because another aircraft was at our gate. Why couldn't we have gone to a different gate? Arrival was at about 9pm and the airport wan't that busy. This was uncomfortable. Would have been a good time to hand out free snacks and beverages or drink coupons for a future flight."
Pros: "Cost effective"
Cons: "Seats extremely uncomfortable... but you get what you pay for"
Cons: "Fees for everything! Checked bags, in flight snacks/drinks, everything! Flight was delayed due to airline error, but staff did nothing to demonstrate they were sorry for the delay. Pilot apologized, but there was no other effort to remedy the situation."
Pros: "What is to like?"
Cons: "They honey dick you with the cheap plane tickets then screw you over at the the counter when they charge an unnecessary amount for carry on baggage. I WILL NEVER FLY FRONTIER AGAIN. Not to mention the meal trays can barely hold a lunch-able... Go home frontier airlines.. your drunk."
Pros: "Seats were wider than most airlines and there seemed to be a couple of inches more legroom, but the seats were thin and not very comfortable."
Cons: "Unexpected fee for carry-on baggage. Who ever heard of being charged for a CARRYON? The airline provides no service with carry-on luggage- all the work is done by the customer."
Cons: "When I got to the gate, I was told that I had to pay $45 for my carry on luggage, which I found it to be somewhat insulting (if I had agreed to check-in the luggage it would have been 'cheaper' only $40). This was the first time I had ever been asked to pay for my carry-on luggage, and the basis for me to never fly Frontier ever again. They claim that it was because of the ticket I purchased through a third party, and I told them that they should not advertise any tickets where you intend to charge people for their carry-on luggage. To make things worse, it appears that Frontier does not participate with the TSA pre-check program, and even though I had my global entry card with me, the officer at TSA pre-check would not allow me through this line because of the airline I was flying with - Never again!!! I suspect that on my way back I'll be forced to pay another $45 for my carry-on luggage, which I despise."
Cons: "Frontier nickel and dimes you for everything: on top of the ticket price, you must pay for your seats, carry-on, you name it! The seats are horribly uncomfortable--no reclining!"
Cons: "Paying up to $60 for a carry on. Waiting on the runway for 30 minutes with no communication from the pilot when we landed in Denver."
Pros: "The plane didn't crash."
Cons: "Many years ago, I was an Early Rewards member who flew Frontier any time I could. No longer. The ticket price no longer resembles what you will pay. Now they charge $15-35 to get a seat,another $30-$35 to check or carry on each piece, and sit in uncomfortable seats that do not recline. These extra charges cause long delay at the check in counter even if I already checked in and only needed to check a bag because everyone else had to pay. Now I'll only fly Frontier if there is no alternative."
Cons: "Very uncomfortable seats, they did not recline. Crew kept talking loudly at the back and it was hard to sleep ."
Cons: "Fee's for luggage and carry ons. In other airline its already included Fee's for luggage and carry ons. In other airline its already included Delayed flight"
Cons: "What? Wouldnt you think your ticket would actually mean you'd purchased a seat on your flight? Not with Frontier. Extra cost for your seat - ANY seat. And for your carry-on bag. Seats are nearly unbrearably thin and stiff. No recline. No headrest. Miniature tray. Knees push against the seat in front. And not an inexpensive ticket to begin. Last Frontier flight for me."
Cons: "Seats are extremely uncomfortable. I was hurting even if my flight was only 3 hours. I was dreading the return flight. Seats don't lean back either."
Pros: "Southwest is pretty much my only other option to fly diect from MCO to IND. Southwest would charge me 3X as much for basically the same experience. Sure, Southwest might not charge me $1.99 + tip for a can of soda, but that's because they charge me $100s more on the airfare. I'll take $1.99 can of soda any day. The flight was on time. Boarding was simple and stress-free. The crew was friendly and efficient. The seats were a bit cramped, but not intolerable for a 2 hr flight. I could have purchased an aisle seat for about $30 more, which would still be cheaper than Southwest, but I chose to save money instead. I like having that choice. My baggage arrived intact and on time. Why would I fly with any other airline at these savings?"
Pros: "I don't think it is right that you can't get a complimentary cup of coffee or a Coke product. To me that is a step too far in lack of hospitality. I don't care if I get entertained. I can read a book that I bring along. I also did not like that I had to purchase a seat to ride the plane. That seems wrong to me."
Cons: "Guess I put my thoughts in the wrong box. Read my suggestions in the other box please"
Pros: "Getting off the plane."
Cons: "Everything else."
Cons: "They charged me for my carry on at the gate!"
Cons: "Extra cost for a seat Extra cost for a carry on Cost for a beverage"
Pros: "Very competitive pricing, good departure times, departures were on time and friendly crew."
Cons: "Changes need make to online check in. I selected our seats 24 Hrs in advance and the ticket desk gave our seats to another couple. Flight was not full so the issues was resolved. embarrassing to staff and customers. (both partes)"
Pros: "Good fare rate, clean aircraft."
Cons: "Seats don't recline, pay for any kind of refreshment (even water), no wifi or audio or video."
Cons: "Charging for water? Really?? Charge me a carry on fee, a checked luggage fee and forcing me to pay a carry on fee for my PERSONAL ITEM that fits under the seat??? You've got to be kidding me."
Pros: "When we eventually got to our destination, we did so with the shiny side up."
Cons: "Delayed over five hours without any warning until we got to gate. I submitted my email and cell phone number when booking, but no notification. We could have enjoyed 80 deg and beautiful Orlando for five additional hours instead of the interior of the terminal. To add insult to injury, they were oversold and could not print us a set of boarding passes. The lady behind the counter said she had "never encountered this." I referred to my outbound flight where the very same thing happened 5 days ago. I wish I could run my business this way and make a profit!"
Pros: "flight was pretty much on time, attendants were steady and pleasant."
Cons: "Seats weren't very comfortable and cramped, baggage charges were excessive, low class travel."
Pros: "The overall experience was ok, I was on time so I can't complain."
Cons: "Every time they have a massive line waiting to check in, they seem to only have one attendant available, causing massive delays checking in. We stood in a line for over an hr."
Cons: "No leg room."
Cons: "Everything is tribble I will never fly with frontier airline again"
Cons: "My military plane showed up a little late so when I showed up to check in their was no one in sight due to there stupid 45 minute policy. So I had to buy a whole new ticket with another airline worth ALOT more then what the Frontier one was"
Pros: "People where nice."
Cons: "Two Dollars for a bottle of Water... Seriously"
Pros: "From the moment I stepped to the tic counter in SEA, the agent spoke with me, not at me...so kind, so sharp and professional...She ( I wish I cold remember her name) set my expectations for my flights...What is incredibly amazing is that everything she drew for me to keep in mind, was exactly how it turned out to be. I think Frontier ought to clone this hard to find ( in this world of indifference) professional person...Although I took advantage of a great price for my travel, I felt I was trade as if I was traveling 1st Class."
Cons: "The walks at Denver's airport. And having to pay for general beverages, including water...not good."
Pros: "It was a beautiful flight and flight crew were friendly!"
Cons: "All the hidden charges were a bit much!!!!"
Pros: "Free snacks and water , tea and coffee"
Cons: "Paying for checked baggage. Nickel and diming us all over the place."
Pros: "Boarding seemed to be quick, staff seemed nice enough, must take some extra training to be able to deal with customers enraged over petty things your airline charges for."
Cons: "No seat recliner, seat more like a plastic bucket racing seat from a race car. Less room to store even my small backpack under the seat in front of me. Tray table was useless unless you want to put it down and laugh at how small it was.. Other airlines are putting in charging outlet for everyone whist you guys just take away commodities. If you're going to make stuff worse for whatever reason at least give a small commodity that improvs the customers experience. The fee for drinks.. I can understand alcoholic beverages, sort of, but just an average can of soda or life saving water... I mean come on, are you going to be charging for the quality of air we get to breath next? And don't even get me started on the $45 bag check fee and $25 carry on fee.. It's legitimately cheaper to have my bag mailed then it is to go through you guys.. Too bad I already made my returning flight with your airline, otherwise I would never be flying it again unless some serious changes are made. There's no warning of these fees either which I'm pretty sure is called... Ahh can't remember the word for it, but I'm pretty sure you guys know what I'm talking about."
Cons: "Hidden bag fees. Why wasn't I informed while picking up my ticket? flight attendants were absolutely rude. You have to pay for every common accomodation like coffee or soda and having a single carry on!"
Cons: "Flight was late, seats are incredibly small and plane was not clean"
Cons: "Paying $30 each way per carry-on is ridiculous. so you save $50 on the ticket by flying Frontier, but then you are charged for every bag you bring with you. Only water or coffee was offered for free, everything else you had to pay for! If you wanted to pick your seat you have to pay. If be scared in an emergency that they would make you pay for an oxygen mask. We will never fly on frontier again."
Cons: "The seating was very horrible and tight and uncomfortable.Also the seats do not recline"
Pros: "After packing our bags and checking in online the night before we found one bag was over 50 lbs. Great lady on the phone helped us add a bag for $30 rather than excess fee of $75 and no fee for canvas shoulder carry-on of book and magazines. From there it was a smooth trip in both directions."
Pros: "Boarded on time. Friendly crew."
Cons: "No leg room. Should serve free beverages."
Pros: "**some** of the crew members made it somewhat comfortable for the flight."
Cons: "Everything from when I got there to when I got back home was one of the most uncomfortable and annoying flying experiences ever. Also be ready to take your credit card out every 5 minutes because frontier airlines charges you for just about anything you can think of, I was surprised the water was free. No joke. Almost every other flight is delayed so don't plan anything important within the next 1-2 hours of your final destination. I personally would never fly this airline again, hope this helps."
Cons: "Flight was canceled and frontier did not help me find a flight out. I was told to go to airport and try to get on stand by. When I got to airport they told me they did not do stand by. I will never fly frontier again"
Pros: "The price was nice, if it hadn't been a bait and switch"
Cons: "You offer a price for a flight to compcompete with other airlines and then when I get there surprise! You have to pay for carry on luggage! At $40 per bag which was more than non carry on with any airline. When I attempted to talk to the customer service rep about it she had a lousy attitude, was quite rude and just said well other airlines hide their fees in the cost of a ticket. That may be true, but Frontier hides it in general, you think you understand what you have agreed to, you think that you have been offered savings, but instead you are forced to pay for carry on and have saved nothing at all. I feel if Frontier airlines would deceive me about fees, there are other things that they would lie about as well."
Pros: "Actual flights were uneventful and pleasant."
Cons: "Flight from Seattle was delayed causing me to spend many hours in the airport. With more proactive communication from Fronteir I could have pursued other options rather than sitting in SEA all day. Secondly, when I had to stay overnight in Denver I was given almost no information about the shuttle or where my hotel was; the paper I was given only gave the chain name and there are two hotels with that chain name near the airport. Just my luck, I was carried to the wrong hotel even though I asked the shuttle driver and showed him the voucher from Frontier. This could be prevented by having complete written information available for a predictable situation like this."
Airlines flying from Washington to Indianapolis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights