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Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

Very nice flight attendants. Drink service was good. Direct flight left a bit late from Reykjavik, but still arrived earlier than scheduled. Good in-flight entertainment, but didn't remember to bring headphones with me.

Would like some included food service, but I paid a lower price for Economy with that knowledge. I bought a sandwich at the airport which worked out fine.

Crew, comfort, entertainment were great

Gate area was a chaotic mess running behind schedule. Seat assignment was lost and had to have agent reassign. Could never get online system to explain baggage policies clearly. Could not prepay baggage after I discerned the policy.

No food goingacross

How I was treated How I felt was wonderful.

Nothing

Flight delayed and changing of gates

To far from one gate to the other, you need a shuttle

The crew on The flight was efficient and friendly.

The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.

Great

Steward Very pleasant, helpful and accomodating.

No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information.

12 hours flight just one hot meal.

Everything

The entire process from boarding in Chicago until arrival in Athens was very smooth.

The crew were very considerate. Also they have the best baby beds we have seen so far

The entertainment system was glitchy.

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

Not much food offered on a long flight.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

delay

Love the 757 entertainment system

snack mix is not great delayed takeoff

HHad to pay for even basic drinks No entertainment

No TV or entertainment. Very little leg room... !!

BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time.

Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!

Crew, comfort, entertainment were great

Gate area was a chaotic mess running behind schedule. Seat assignment was lost and had to have agent reassign. Could never get online system to explain baggage policies clearly. Could not prepay baggage after I discerned the policy.

Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

Very nice flight attendants. Drink service was good. Direct flight left a bit late from Reykjavik, but still arrived earlier than scheduled. Good in-flight entertainment, but didn't remember to bring headphones with me.

Would like some included food service, but I paid a lower price for Economy with that knowledge. I bought a sandwich at the airport which worked out fine.

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

The crew on The flight was efficient and friendly.

The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.

Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.

Flight was delayed nearly an hour causing a very tight connection in Calgary.

Great

Seats on Air Canada Rouge are awful.

No food goingacross

Crew, comfort, entertainment were great

Gate area was a chaotic mess running behind schedule. Seat assignment was lost and had to have agent reassign. Could never get online system to explain baggage policies clearly. Could not prepay baggage after I discerned the policy.

Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

The flight was comfortable and the cabin crew attentive. The 7-hour flight time can't be beat. Free checked bag. On this occasion, the boarding in Reykjavik was through a jetway so you weren't exposed to the weather, though that's not always true.

Even using a jetway, boarding in Reykjavik is ridiculous, with inadequate seating and lots of standing around in confusing lines. They had four US/Canada flights leaving within 10 minutes, with the gates 10 feet apart and about 600 passengers jammed in four lines running through the concourse.

Everything was fine

Great food (Economy class). Good Service

Not enough bathrooms on Economy class area due to aircraft design.

Their evacution video is interesting

The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class

We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!

Nothing.

Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided.

Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.

Flight was delayed nearly an hour causing a very tight connection in Calgary.

Flight delayed and changing of gates

To far from one gate to the other, you need a shuttle

How I was treated How I felt was wonderful.

Nothing

Great plane & serive & big bathrooms

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

Smooth flight

We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person

Delayed

On time!

That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler

late flight lost my connection

The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great

Great

Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping

Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

fast flight

Wi-fi sucks

Crew

Food, cramped seating.

The food was fine and it was on time

The airplane back by the bathrooms were littered all over the floor. Needed to be cleaned. Their were no seat covers in toilette and it was only 2 hrs into the flight.

Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.

That it didn’t happen.

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Flight was cancelled.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.