My bags where opened and my items where stolen from my luggages
Service is good
Luggage didn’t make it to Madrid
The flight was timely and it was smooth flight.
The food on the flight and my table still had the coffe stains from the previous flight.
Plane too small and doesn’t have the thing to charge my phone
Had to wait forever to find out Gate Number.
The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.
I have no complaints!
The boarding was delayed
I got to Rio de Janeiro on time
cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility
The price 50€ cheaper than the other operators. Quick flight. Kind crew.
Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
Short, lots of leg space
Got pillow, blanket, headphone and eye cover
Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge
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