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Pros: the entertainment choices were adequate

Cons: More efficient deplanning. It took us 40 minutes to get off the plane after it landed

Pros: We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was

Cons: We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT

Pros: It wasn’t delayed 3 hours like the first flight

Cons: Departing on time

Cons: Couldn't have been better

Pros: Plane was delayed then we were switched to later flight.

Cons: Send another plane to get the three flights that were bumped.

Pros: Crew was really friendly.

Cons: Seats are not very comfortable. The standard has decreased: leg room is reduced, and options to gain 1 or 2” of legroom, is so pricey that it feels like ‘highway robbery ‘.

Pros: Nothing

Cons: Some crew members don't know how to tolk to passengers they were rude and also they offer coffee for the second time and they said that they don't have more milk come on

Pros: There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights.

Pros: Nothing

Cons: Everything comfort communication

Cons: Economy cabin is not meant for anyone over 6' tall. Worst seats I have experienced on any airline. My knees were jammed against the seat on front of me the entire flight. The seats lacked cushion. My legs became numb 20 minutes into the flight. The most uncomfortable flight I have ever experienced.

Pros: Nothing.

Cons: All. Crew did not arrive on time. Boarding was a mess. Many arguments with customers.

Cons: I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!

Cons: WiFi wasn't working

Pros: Very helpful and friendly agents at the gate in MSP.

Cons: Took a long time to get a soft drink, and we were in the 4th row. It was almost halfway through the two hour flight.

Cons: It was delayed.

Cons: Need Wi-Fi on the plane.

Cons: They have to improve the boarding process a bit.

Pros: It wasn’t delayed 3 hours like the first flight

Cons: Departing on time

Pros: The entertainment system was good and they had free text messaging through the plane’s wifi network.

Cons: The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor.

Pros: We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was

Cons: We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT

Pros: Plane was delayed then we were switched to later flight.

Cons: Send another plane to get the three flights that were bumped.

Cons: We need to stop turbulence, it freak me out.

Cons: The seats were uncomfortable.

Pros: Comfortable and roomy seats.

Cons: The crew made me switch aisle seats (I specifically chose my spot) because the couple next to me had two babies on their laps. They told me to sit in the aisle seat which would then be in between the couple. So I had people reaching over me and crying babies were on both sides of me.

Cons: Couldn't have been better

Pros: Food and movies

Pros: The crew rocked!!!! Professional and fun. We enjoyed the music.

Cons: WiFi didn’t work well. Still great flight.

Pros: 5 hours delay

Cons: 5 hours delay

Pros: The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!

Cons: The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!

Pros: Everyone was friendly and cooperative from ticket counter to flight attendants

Cons: Nothing at this time

Pros: Crew was great.

Cons: Flights should not be delayed by over an hour.

Cons: More turbulence, too much.

Pros: The plane was very quiet

Cons: I don’t like the stand to put your own iPads on. Just give us the screens. Seems cheap for a 5+ hour flight. Come on american.

Cons: 2 hour delay, entertainment and WiFi not working, bags almost an hour to come out at SFO

Pros: Nothing

Cons: Flight was delayed 3 hours

Cons: Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing.

Pros: Friendly crew, timely departure

Cons: Plane super cold, arrival processing with long lines

Pros: fair

Cons: nothing at this time

Pros: Issues with the plane.

Pros: We had exit rows seats that gave us extra space! The crew was very friendly even though they did not have anytime to rest, i am thankful for their services.

Cons: Seats are just uncomfortable. Headphones should be complimentary.

Pros: Delta is wonderful! Helpful and on time.

Pros: Good crew. Ample legroom.

Cons: Plane was delayed by more than an hour.

Cons: No wifi

Pros: This was a Delta codeshare on KLM metal. We left on time and arrived early. The crew was very professional. The bathrooms were very clean.

Cons: The seat in Economy Comfort was awful. Not enough padding and no place to put my feet because of a very large entertainment control box on the floor.

Pros: The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!

Cons: Nope, this was a great flight!

Pros: On time

Cons: Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast.

Cons: We stay stuck in PVR

Cons: The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA

Pros: Was ultimately seated in Comfort+ even though I had an Economy ticket.

Cons: Seat assignment with Economy ticket. More than willing to be asked to move for family seating, etc. Just feels nicer knowing you have an actual seat.

Pros: Crew was good. As always not enough leg room if you are taller. Resent having to pay extra for more leg room.

Pros: The best

Cons: Again the boarding process took forever

Cons: It was great

Pros: I find airline seats to be getting smaller, even though I have lost 5% of my mass. Perhaps it is my age. My chair at home is a prototype airline seat, designed by a Scandinavian.

Cons: Entertainment on airlines is "meh" at best, but I prefer old movies. So I bring a book. Then the airline comes up with novel locations for the light switch. Airlines should remember that travelers have just had the "TSA experience."

Pros: Nothing

Cons: They booted me from my first flight, and the rebooking. Finally left on the 10 PM flight and then there was a mix up with my check in bag. No one knew whether it was on an earlier flight or on my flight. United Airlines is full of incompetent employees. Never flying with them again.

Pros: The crew was friendly and helpful.

Cons: I have no complaints!

Pros: Fast boarding, close gate

Cons: Tight seating

Pros: The crew was amazing. The seats were very uncomfortable. I've flown Lufthansa many times and there is a big difference.

Cons: Seats.

Pros: Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition.

Cons: Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful

Pros: No entertainment system working

Cons: Free WiFi since entertainment was off

Pros: The AA app for entertainment works well, friendly crew.

Cons: The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing.

Pros: NONE

Cons: The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how.

Cons: Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t

Cons: They could improve the boarding process.

Pros: Quick service - uneventful.

Pros: Good

Pros: Crew was great

Cons: Cookies were aweful

Pros: The crew was wonderful

Cons: My flight was severely delayed.

Cons: The flight was 90 min late. Boarding was pretty much a cluster as they tried to get an overbooked flight boarded in 25min to meet a reignited runway time

Pros: The crew was amazing. The seats were very uncomfortable. I've flown Lufthansa many times and there is a big difference.

Cons: Seats.

Cons: American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight.

Cons: Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing.

Cons: 2 hour delay, entertainment and WiFi not working, bags almost an hour to come out at SFO

Pros: Was ultimately seated in Comfort+ even though I had an Economy ticket.

Cons: Seat assignment with Economy ticket. More than willing to be asked to move for family seating, etc. Just feels nicer knowing you have an actual seat.

Pros: the entertainment choices were adequate

Cons: More efficient deplanning. It took us 40 minutes to get off the plane after it landed

Cons: There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone.

Cons: No wifi

Pros: Fast boarding, close gate

Cons: Tight seating

Pros: Great gate agent and flight crew!! I checked in my acoustic guitar for the first time with an airline and it was treated like gold.

Cons: Nothing at this time

Pros: The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!

Cons: The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!

Pros: They were effective at boarding

Cons: My display monitor didn’t work