delayed take-off, then had to circle in air for awhile, wi-fi did not work, then the cabin got extremely hot multiple times and the luggage was at wrong carousel at LGA. In addition, plenty of overhead space so they checked bags too early. Horrible flight.
WiFi only works on about 75% of my Delta flights. I rarely fly SW, but their WiFi works 100% of the time and is easy to connect. On my DL flight from DCA to BNA today, I try to connect to WiFi for about 30 minutes, but I gave up. I have a lot of work to do, and I lost two hours today. Very frustrating.
I don't know why the crew decided to board 15 minutes early without informing anyone not at the gate. Why would you have the app send a notification that we're boarding on time, instead board early, and then rush me to the gate. Then have me check my carry-on when I specifically packed my bag as to not do so.
Long delays at both DCA and MSP; Crew did not keep us informed (or very little). Airplane was showing signs of heavy use (not up to Delta standards). Food options for Business Class have dropped in quality. After landing we sat on tarmac for maybe 25 minutes with no provided chance to use the bathroom and crew did not tell us what was going on or give an estimated time to expect to be at a gate.
Flight was delayed for about an hour but overall good experience
The gentleman at the gate I think his name is RIE was exceptional
This flight was no comparison to our prior flight. I'm thinking it all has to do with the age of the aircraft.
Waited at the usual crowded gate at DCA where one ends up standing up because there aren't enough seats.
Inexpensive, got an exit row aisle aeat with no middle passenger, bought a great breakfast sandwich, flight comfortable & arrived ahead of schedule.
I wouldn't say I liked being forced to check my small roller bag at the gate; too many people had bags and were in a higher boarding group.
Short. Nice quick flight, appreciated after Munich to DC leg.
This was a small aircraft (relatively) and we were delayed half an hour on takeoff, which is not the airlines fault.
Flight delayed over an hour with plane on runway because of weather in an area of the country we were not in or flying to.
The food was horrible. There was no. Wifi, and it was just terrible from bangkok to d. C
Crew was great. Seats are cramped and uncomfortable and I’m a small person.
the seat has a problem. the back had a hole.
My flight was delayed so bad i missed u it so i just said never mind
Delayed 2 hours while stuck on the aircraft. If the luggage was properly loaded the first time we probably wouldn’t have been delayed at all
Onboard staff was courteous, helpful, responsive and friendly. The boarding process was disorganized, poorly communicated, and disheveled. Gate agents were yelling instead of using the PA system, didn’t communicate the timing delay of our flight, and created an atmosphere of chaos rather than order and communication. As far as I know, there was no reason for their. I would hate to see how it operated under extreme conditions. I’ve never seen United Airlines operations in such a state.
The flight did not have its customary snacks during the flight. Apparently they were never loaded on the plane.
It was awful everything about it terrible I will never ever ever ride it again
More inflight connection. And leg space is horrible. And the paying for baggage I'd ridiculous!!!
Frontier Airlines was AWFUL. I was an hour early for my flight and the lady refused to check me in. I had to purchase a whole new ticket with a different airline.
Both legs of the flight were changed. The day of the flight and length of the trip.
I missed a flight because of a delay. I had to buy a new ticket through Southwest.
Bag should not be so much money. This is how Frontier takes advantage of customers
Frontier is definitely a good option for people traveling light or on a budget - just remember to bring your own entertainment and your own headphones if you need them.
Never offer anything to drink ☹️ Flight delayed gate moved poor communication
It’s a cheap airline. I wish they had better seats.
Seats are cramped and very uncomfortable. You have to pay for everything and it is too expensive.
